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United Arab Emirates - Telecoms, Mobile and Broadband - Statistics and Analyses - Product Image

United Arab Emirates - Telecoms, Mobile and Broadband - Statistics and Analyses

  • ID: 4413438
  • Report
  • April 2020
  • Region: United Arab Emirates
  • 100 Pages
  • Paul Budde Communication Pty Ltd
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  • du
  • Etisalat
  • Swyp.
  • Thuraya
  • Virgin Mobile
  • Yahsat
  • MORE
The UAE has a very strong mobile market and it is closely guarded by the two major operators of Etisalat and du. Both operators are majority owned by the government. In 2019 both Etisalat and du are demonstrating keen interest in developing 5G technology and are strongly supported by the TRA which has allocated spectrum bands.

The first two MVNOs began offering services in the UAE in 2017 however this has not impacted upon competition in any significant way as both are wholly owned either by du and Etisalat. The operators however are facing challenges with the saturated mobile market stifling voice growth.

Etisalat and du have deployed sophisticated HSPA+ and LTE networks that cover most of the population, underpinning growth opportunities centred on mobile broadband, content and applications. Smart phones are becoming increasingly popular, accounting for the majority of the mobile handsets. The growing availability of low cost smart phones has driven mobile broadband penetration up sharply in the last couple of years. Both Etisalat and Du launched 5G capable handsets in 2019.

The well-established fibre-broadband network in the UAE is providing the operators with opportunities to grow new services and offerings such as triple-play.

The publisher notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments:
  • The UAE boasts mobile penetration levels that are among the worlds' highest;
  • Recently the TRA was encouraging affordable roaming rates within GCC countries;
  • In 2018 Etisalat sold its 28% share of Thuraya;
The UAE has attracted international interest from data centre operators.

Assessment of the global impact of COVID-19 on the telecoms sector.

Companies mentioned in this report include:

Etisalat; du; Thuraya; Yahsat; Virgin Mobile; Swyp.
Note: Product cover images may vary from those shown
2 of 3


  • du
  • Etisalat
  • Swyp.
  • Thuraya
  • Virgin Mobile
  • Yahsat
  • MORE
1 Key statistics

2 Country overview

3 COVID-19 and its impact on the telecom sector
3.1 Economic considerations and responses
3.2 Mobile devices
3.3 Subscribers
3.4 Infrastructure

4 Telecommunications market
4.1 Historical overview
4.2 Market analysis
4.3 Key recent developments

5 Regulatory environment
5.1 Historic overview
5.2 Regulatory authority
5.3 Draft bill for new authority
5.4 Telecom sector liberalisation
5.5 Interconnect and access
5.6 Fibre access
5.7 Number Portability (NP)
5.8 Royalty payments
5.9 Censorship
5.10 Roaming tariff reduction
5.11 VoIP

6 Fixed network operators
6.1 Emirates Telecommunications Corporation (Etisalat)
6.2 Emirates Integrated Telecommunications Company/du
6.3 Yahsat

7 Telecommunications infrastructure
7.1 Overview of the national telecom network
7.2 International infrastructure
7.3 Data centres, cloud computing
7.4 Smart infrastructure

8 Fixed broadband market
8.1 Introduction and statistical overview
8.2 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
8.3 Digital Subscriber Line (DSL) networks
8.4 Other fixed broadband services

9 Mobile market
9.1 Market analysis
9.2 Mobile statistics
9.3 Mobile broadband statistics
9.4 Mobile infrastructure
9.5 Major mobile operators
9.6 Mobile content and applications
9.7 Mobile handsets

10 Appendix Historic Data

11 Glossary of abbreviations

12 Related reports

List of Tables
Table 1 Top Level Country Statistics and Telco Authorities United Arab Emirates 2019
Table 2 UAE GDP and inflation 2014 2019
Table 3 UAE telecommunications revenue 2007 2017
Table 4 Etisalat group revenue and net profit 2008 2018
Table 5 Etisalat UAE fixed broadband subscribers 2010 2018
Table 6 du revenue 2008 2018
Table 7 UAE fixed lines in service and teledensity 2009 2024
Table 8 UAE internet penetration 2008 2018
Table 9 UAE fixed broadband subscribers and penetration 2009 - 2024
Table 10 UAE international internet bandwidth 2008 - 2018
Table 11 UAE subscribers to FttH/FttB 2012 2017
Table 12 UAE Operators fibre broadband market share 2015 - 2017
Table 13 UAE DSL subscriptions in decline 2008 -2017
Table 14 UAE - mobile subscribers and penetration 2009 2024
Table 15 UAE prepaid subscribers 2009 Q1 2019
Table 16 - UAE mobile broadband subscribers and penetration 2010 - 2024
Table 17 UAE mobile operators' market share by subscribers 2010 1H 2018
Table 18 Etisalat (UAE) mobile subscribers and blended ARPU 2011 2018
Table 19 du mobile revenue 2017; 2018
Table 20 du mobile subscribers and ARPU 2010 2018
Table 21 Historic - UAE fixed lines in service and teledensity 1995 2008
Table 22 Historic - UAE internet users and penetration 1998 2008
Table 23 Historic - UAE fixed broadband subscribers and penetration 2001 - 2008
Table 24 Historic - UAE domestic and international voice revenue 2008 2015
Table 25 Historic - UAE international telephone revenues 2008 2015
Table 26 Historic - UAE monthly fixed-line ARPU and MOU 2008 2015
Table 27 Historic - UAE mobile revenue and ARPU 2008 - 2015
Table 28 Historic - UAE - mobile subscribers and penetration rate - 1995 - 2008
Table 29 Historic - UAE prepaid vs postpaid revenue 2008 - 2015
Table 30 Historic - UAE prepaid subscribers 2005 2008
Table 31 Historic - UAE SMS and MMS sent 2007 - 2015
Table 32 Historic - Etisalat group revenue and net profit 2005 2007
Table 33 Historical - du mobile minutes of use (MOU) 2010 2014

List of Charts
Chart 1 Growth of fixed-lines in the UAE 2009 2024
Chart 2 Growth of mobile subscriptions in the UAE 2009 2024
Chart 3 Mobile broadband growth in the UAE 2009 2024

List of Exhibits
Exhibit 1 UAE submarine cable networks
Note: Product cover images may vary from those shown
3 of 3


4 of 3
  • Etisalat
  • du
  • Thuraya
  • Yahsat
  • Virgin Mobile
  • Swyp.
Note: Product cover images may vary from those shown