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ServiceNow Inc (NOW) - Financial and Strategic SWOT Analysis Review

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    SWOT Analysis

  • 49 Pages
  • April 2023
  • GlobalData
  • ServiceNow
  • ID: 4420853
ServiceNow Inc (NOW) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by the publisher to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

  • Business description - A detailed description of the company’s operations and business divisions.
  • Corporate strategy - Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis - A detailed analysis of the company’s strengths, weakness, opportunities and threats.
  • Company history - Progression of key events associated with the company.
  • Major products and services - A list of major products, services and brands of the company.
  • Key competitors - A list of key competitors to the company.
  • Key employees - A list of the key executives of the company.
  • Executive biographies - A brief summary of the executives’ employment history.
  • Key operational heads - A list of personnel heading key departments/functions.
  • Important locations and subsidiaries - A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years - The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods - The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.


ServiceNow Inc (ServiceNow) is a provider of enterprise cloud solutions. The company’s product and application portfolio include IT service management, operations management, business management, automated service ops, telecommunications service operations management, software asset management, security operations, operational technology management, and service delivery. It also provides professional services, education services and customer support services. ServiceNow’s products and solutions find application in financial services, healthcare, logistics, retail, service providers, telecommunications, media and technology, manufacturing, energy and utilities, higher education, life sciences and government sectors. The company markets its products through direct sales offices globally and third-party channels such as systems integrators, managed services providers and resale partners. It has business operations in North America, EMEA and Asia-Pacific. ServiceNow is headquartered in Santa Clara, California, the US.

ServiceNow Inc Key Recent Developments

  • Dec 08, 2022: Elara Caring and ServiceNow Drive Tech Innovations in Home Health
  • Jun 08, 2022: Petrobras accelerates toward automation and internal customer experience with support from Wipro and ServiceNow

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
  • The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.
Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
  • The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.
Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
  • Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.
Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
  • Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.
Gain key insights into the company for academic or business research.
  • Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.
Note: Some sections may be missing if data is unavailable for the company

Table of Contents

Section 1 - About the Company
  • ServiceNow Inc - Key Facts
  • ServiceNow Inc - Key Employees
  • ServiceNow Inc - Key Employee Biographies
  • ServiceNow Inc - Major Products and Services
  • ServiceNow Inc - History
  • ServiceNow Inc - Company Statement
  • ServiceNow Inc - Locations And Subsidiaries
  • Head Office
  • Other Locations & Subsidiaries
Section 2 - Company Analysis
  • Company Overview
  • ServiceNow Inc - Business Description
  • Business Segment: Professional Services and Other
  • Overview
  • Performance
  • Business Segment: Subscription
  • Overview
  • Performance
  • Geographical Segment: Asia-Pacific
  • Performance
  • Geographical Segment: EMEA
  • Performance
  • Geographical Segment: North America
  • Performance
  • R&D Overview
  • ServiceNow Inc - Corporate Strategy
  • ServiceNow Inc - SWOT Analysis
  • SWOT Analysis - Overview
  • ServiceNow Inc - Strengths
  • ServiceNow Inc - Weaknesses
  • ServiceNow Inc - Opportunities
  • ServiceNow Inc - Threats
  • ServiceNow Inc - Key Competitors
Section 3 - Company Financial Ratios
  • Financial Ratios - Capital Market Ratios
  • Financial Ratios - Annual Ratios
  • Performance Chart
  • Financial Performance
  • Financial Ratios - Interim Ratios
  • Financial Ratios - Ratio Charts
Section 4 - Company’s Recent Developments
  • Dec 08, 2022: Elara Caring and ServiceNow Drive Tech Innovations in Home Health
  • Jun 08, 2022: Petrobras accelerates toward automation and internal customer experience with support from Wipro and ServiceNow
Section 5 - Appendix
  • Methodology
  • Ratio Definitions
  • About the Publisher
  • Contact the Publisher
  • Disclaimer
List of Tables
  • ServiceNow Inc, Key Facts
  • ServiceNow Inc, Key Employees
  • ServiceNow Inc, Key Employee Biographies
  • ServiceNow Inc, Major Products and Services
  • ServiceNow Inc, History
  • ServiceNow Inc, Other Locations
  • ServiceNow Inc, Subsidiaries
  • ServiceNow Inc, Key Competitors
  • ServiceNow Inc, Ratios based on current share price
  • ServiceNow Inc, Annual Ratios
  • ServiceNow Inc, Interim Ratios
  • Currency Codes
  • Capital Market Ratios
  • Equity Ratios
  • Profitability Ratios
  • Cost Ratios
  • Liquidity Ratios
  • Leverage Ratios
  • Efficiency Ratios
List of Figures
  • ServiceNow Inc, Performance Chart (2018 - 2022)
  • ServiceNow Inc, Ratio Charts



Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

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  • Splunk Inc
  • SAP SE
  • Appian Corp
  • Freshworks Inc
  • Salesforce Inc
  • Workday Inc
  • Snowflake Inc