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U.S. Health System Supply Chain Strategies: Insights From IDN Executives

  • Report

  • 20 Pages
  • March 2018
  • Region: United States
  • Health Industry Distributors Association (HIDA)
  • ID: 4479703

Health System Supply Chains are Rising to the Challenge of Reducing Costs while Improving the Quality of Care

Health System Supply Chain Strategies takes an in-depth look at how supply chain models are evolving. Gain insight on how healthcare distribution is poised for growth.

Key Highlights:

  • 90 % of systems use a prime vendor distributor to acquire medical-surgical supplies
  • 40% of systems plan to increase the role medical-surgical distribution plays in their supply chain
  • Healthcare systems plan to increase the number of products purchased through distribution

Who will benefit from this report:

The c-suite of healthcare distributors and manufacturers, purchasing directors for hospitals/health systems.

Table of Contents

Executive Summary

1. Hospitals and Health Systems Rely on Medical-Surgical Distribution

2. Distributors’ Role in Supply Chain Support will Increase in the Future

3. Executives Will Rely on Distributors for Expertise, Additional Product Volume

4. Few Systems Plan on Investing in New Supply Chain Facilities

5. CSCs Perform Multiple Functions

6. Distributors Streamline Procurement of Medical-Surgical Supplies

7. Supply Chain Executives Value Customer Focus

8. Partnership Approach Drives Customer Loyalty

9. A Majority of Systems Purchase Only Select Items Direct

10. Cost Reduction Primary Motivation for Supply Chain Executives

11. Most Systems Include PPI in Their Supply Budgets

12. Local Contracting is Substantial

13. About the Research

Samples

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Executive Summary

Health system supply chains are rising to the challenge of reducing costs while improving the quality of care. The author of this research recently surveyed 171 integrated delivery network (IDN) executives to learn how systems will approach supply chain strategy over the coming years.

Nearly all systems continue to depend on their partnership with healthcare distributors to reduce costs, and many plan to expand that partnership.

  • 90% of systems use a prime vendor distributor to acquire medical-surgical supplies.
  • 73% obtain all or most medical-surgical supplies from distributors
  • 40% of systems plan to increase the role medical-surgical distribution plays in their supply chain.

Distributor expertise and business partnership are highly valued by supply chain executives. 88% are satisfied with their prime vendor distributor. Executives say customer focus, responsive logistical support, and cost-savings are the biggest drivers of loyalty to their distributor partners.

A majority of executives say their prime vendor healthcare distributor:

  • Streamlines ordering and procurement
  • Provides easy access to products during demand spikes
  • Reduces the need for real estate and inventory, supply chain costs

Systems planning to expand their use of distributors will:

  • Increase the number or products purchased through distribution
  • Expand logistical support, including increased use of low-unit-of-measure and just-in-time deliveries

Most hospitals and health systems purchase medical-surgical supplies directly from manufacturers. By far, the leading driver to purchase direct is perceived cost-reduction.

  • 76% purchase a few or some supplies direct
  • 10% purchase most or all supplies direct

Most systems report having no plans to make investments at this time in building new supply chain facilities. In the next three years:

  • 7% plan to build a consolidated service center
  • 8% plan to build a distribution center(s)

While most systems are not investing in new supply chain facilities, 71% still perform some internal distribution to care sites to care sites within their organization.