Higher Education Inter-Library Loan Management Benchmarks, 2018

  • ID: 4587512
  • Report
  • 160 Pages +
  • Primary Research Group
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The study presents data from 39 colleges and universities predominantly from the USA but also from the UK, France, Spain, Denmark, Israel and New Zealand, among other countries.  The 160+ page comprehensive study presents detailed data on budgets, staffing, borrowing and lending, turnaround time, technology use, consortia and partnerships, revenues and costs, eBook lending, special collections lending, audio-visual materials lending and much else.

The summary of main findings was written by Rachel Gordon, the Head of Access and Collection Services and Senior Lecturing Fellow at the Duke University Law Library.  Ms. Gordon also contributed some of the survey questions.  Survey participants include but are not limited to: Ecole des Ponts, the Naval War College, the University of Auckland, The Graduate Center CUNY, United Nations DagHammarskjöld Library, Universitat Politecnica de Catalunya, the University of Bath, the university of Birmingham, the University of Haifa, the University of Kent, the University of Washington, Washington University in St. Louis and the University of Missouri, Kansas City.

Just a few of the report’s many findings are that:

  • The vast majority of respondents reported that ILL staffing has stayed the same over the last three years.
  • Only 10% participated in international agreements or consortia.
  • For borrowing requests fulfilled through transfer of paper resources by post or courier, the average turnaround time for articles is between 6 and 7 days and for books is between 7 and 8 days.
  • Fifteen percent of respondents use RapidILL

Data in the report is broken out by size and type of college or university, for public and private institutions, by level of tuition, and for academic and non-academic institutions.

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About the Author of the Data Summary

THE QUESTIONNAIRE

PARTICIPANTS LIST
Characteristics of the Sample

SUMMARY OF MAIN FINDINGS

SUMMARY OF FINDINGS
Switching ILL Platforms
Aggregate 3-Year Changes in ILL Volume
Average Turnaround Times
ILL Volume
Partnerships
Postage and Shipping Costs
Digital Transfers and e-books
Lending Policies for Audio-visual and Special Materials
Special Services
Shared Print Collections
Patron Driven Acquisitions/Purchase on Demand
Digitization
Unmediated Borrowing
Whole e-book Lending
Special Collections Lending/Digitization
Document Delivery
Licenses and ILL
Automated Systems
Staffing
Numbers
Trends
Budget

List of Tables
Table 1.1 In the past year was your library a net borrower or a net lender? 
Table 1.2 In the past year was your library a net borrower or a net lender? Broken out by country 
Table 1.3 In the past year was your library a net borrower or a net lender? Broken out by Carnegie class or type of institution 
Table 1.4 In the past year was your library a net borrower or a net lender? Broken out for public and private colleges
Table 1.5 In the past year was your library a net borrower or a net lender? Broken out by enrollment 
Table 1.6 In the past year was your library a net borrower or a net lender? Broken out by annual tuition, $ 
Table 2.1 Are you considering switching to a new ILL platform in the next 3 years? 
Table 2.2 Are you considering switching to a new ILL platform in the next 3 years? Broken out by country 
Table 2.3 Are you considering switching to a new ILL platform in the next 3 years? Broken out by Carnegie class or type of institution 
Table 2.4 Are you considering switching to a new ILL platform in the next 3 years? Broken out for public and private colleges   
Table 2.5 Are you considering switching to a new ILL platform in the next 3 years? Broken out by enrollment 
Table 2.6 Are you considering switching to a new ILL platform in the next 3 years? Broken out by annual tuition, $ 
Table 3.1 Have you switched your ILL platform within the past three years? 
Table 3.2 Have you switched your ILL platform within the past three years? Broken out by Country 
Table 3.3 Have you switched your ILL platform within the past three years? Broken out by Carnegie class or type of institution 
Table 3.4 Have you switched your ILL platform within the past three years? Broken out for public and private colleges
Table 3.5 Have you switched your ILL platform within the past three years? Broken out by enrollment 
Table 3.6 Have you switched your ILL platform within the past three years? Broken out by annual tuition, $  If you are thinking of switching to a new platform which one are you considering? Broken out by Carnegie class or type of institution  What has been the aggregate increase or decrease in traditional Interlibrary Loan services over the past 3 years? This is not an annual rate but a total percentage change over the past three years.  What is the volume relative to three years ago? Broken out by Carnegie class or type of institution 
Table 4 What are your average turnaround times for the following services when they are fulfilled digitally? (in days) 
Table 4.1.1 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? 
Table 4.1.2 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? Broken out by Country 
Table 4.1.3 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.1.4 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.1.5 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? Broken out by enrollment 
Table 4.1.6 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 4.2.1 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? (in Days) 
Table 4.2.2 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? Broken out by Country 
Table 4.2.3 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.2.4 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.2.5 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? Broken out by enrollment 
Table 4.2.6 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 4.3.1 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally?  (in Days)   
Table 4.3.2 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally? Broken out by Country 
Table 4.3.3 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.3.4 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.3.5 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally? Broken out by enrollment
Table 4.3.6 What are your average turnaround times for Lending: Article Requests when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 4.4.1 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? (in Days) 
Table 4.4.2 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? Broken out by Country 
Table 4.4.3 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.4.4 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.4.5 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? Broken out by enrollment
Table 4.4.6 What are your average turnaround times for Lending: Book Requests when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 4.5.1 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? (in Days) 
Table 4.5.2 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? Broken out by Country 
Table 4.5.3 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.5.4 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.5.5 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? Broken out by enrollment 
Table 4.5.6 What are your average turnaround times for Lending: Media, when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 4.6.1 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? 
Table 4.6.2 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? Broken out by Country 
Table 4.6.3 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? Broken out by Carnegie class or type of institution 
Table 4.6.4 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? Broken out for public and private colleges 
Table 4.6.5 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? Broken out by enrollment
Table 4.6.6 What are your average turnaround times for Borrowing: Media, when they are fulfilled digitally? Broken out by annual tuition, $ 
Table 5 What are your average turnaround times for the following services when they are fulfilled through the transfer of paper resources by post or courier?  (in Days)   
Table 5.1.1 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? (in Days) 
Table 5.1.2 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country 
Table 5.1.3 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.1.4 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges 
Table 5.1.5 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment 
Table 5.1.6 What are your average turnaround times for Borrowing: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 5.2.1 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier?
Table 5.2.2 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country 
Table 5.2.3 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.2.4 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges 
Table 5.2.5 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment 
Table 5.2.6 What are your average turnaround times for Borrowing: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 5.3.1 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? (in Days) 
Table 5.3.2 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country 
Table 5.3.3 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.3.4 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges 
Table 5.3.5 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment   
Table 5.3.6 What are your average turnaround times for Lending: Article Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 5.4.1 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? (in Days) 
Table 5.4.2 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country 
Table 5.4.3 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.4.4 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges 
Table 5.4.5 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment 
Table 5.4.6 What are your average turnaround times for Lending: Book Requests when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 5.5.1 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? (in Days) 
Table 5.5.2 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country
Table 5.5.3 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.5.4 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges 
Table 5.5.5 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment 
Table 5.5.6 What are your average turnaround times for Lending: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 5.6.1 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? (in Days) 
Table 5.6.2 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Country
Table 5.6.3 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by Carnegie class or type of institution 
Table 5.6.4 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out for public and private colleges   
Table 5.6.5 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by enrollment 
Table 5.6.6 What are your average turnaround times for Borrowing: Media when they are fulfilled through the transfer of paper resources by post or courier? Broken out by annual tuition, $ 
Table 6 How many ILL patron requests did your library process (whether fulfilled or not) in each of the following years? 
Table 6.1.1 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? 
Table 6.1.2 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? Broken out by Country 
Table 6.1.3 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? Broken out by Carnegie class or type of institution 
Table 6.1.4 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? Broken out for public and private colleges 
Table 6.1.5 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? Broken out by enrollment 
Table 6.1.6 How many ILL patron requests did your library process (whether fulfilled or not) in 2015-16? Broken out by annual tuition, $ 
Table 6.2.1 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? 
Table 6.2.2 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? Broken out by Country 
Table 6.2.3 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? Broken out by Carnegie class or type of institution 
Table 6.2.4 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? Broken out for public and private colleges 
Table 6.2.5 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? Broken out by enrollment 
Table 6.2.6 How many ILL patron requests did your library process (whether fulfilled or not) in 2016-17? Broken out by annual tuition, $ 
Table 6.3.1 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? 
Table 6.3.2 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? Broken out by Country 
Table 6.3.3 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? Broken out by Carnegie class or type of institution 
Table 6.3.4 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? Broken out for public and private colleges 
Table 6.3.5 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? Broken out by enrollment  
Table 6.3.6 How many ILL patron requests did your library process (whether fulfilled or not) in 2017-18 (estimated annually based on results to date)? Broken out by annual tuition, $ 
Table 7 What types of reduced/no cost agreements does your library participate in? 
Table 7.1.1 Does your library participate in Local agreement/consortium?   
Table 7.1.2 Does your library participate in Local agreement/consortium? Broken out by Country
Table 7.1.3 Does your library participate in Local agreement/consortium? Broken out by Carnegie class or type of institution 
Table 7.1.4 Does your library participate in Local agreement/consortium? Broken out for public and private colleges 
Table 7.1.5 Does your library participate in Local agreement/consortium? Broken out by enrollment 
Table 7.1.6 Does your library participate in Local agreement/consortium? Broken out by annual tuition, $ 
Table 7.2.1 Does your library participate in State agreement/consortium? 
Table 7.2.2 Does your library participate in State agreement/consortium? Broken out by Country
Table 7.2.3 Does your library participate in State agreement/consortium? Broken out by Carnegie class or type of institution 
Table 7.2.4 Does your library participate in State agreement/consortium? Broken out for public and private colleges 
Table 7.2.5 Does your library participate in State agreement/consortium? Broken out by enrollment 
Table 7.2.6 Does your library participate in State agreement/consortium? Broken out by annual tuition, $ 
Table 7.3.1 Does your library participate in Regional agreement/consortium? 
Table 7.3.2 Does your library participate in Regional agreement/consortium? Broken out by Country 
Table 7.3.3 Does your library participate in Regional agreement/consortium? Broken out by Carnegie class or type of institution 
Table 7.3.4 Does your library participate in Regional agreement/consortium? Broken out for public and private colleges 
Table 7.3.5 Does your library participate in Regional agreement/consortium? Broken out by enrollment 
Table 7.3.6 Does your library participate in Regional agreement/consortium? Broken out by annual tuition, $ 
Table 7.4.1 Does your library participate in National agreement/consortium? 
Table 7.4.2 Does your library participate in National agreement/consortium? Broken out by Country 
Table 7.4.3 Does your library participate in National agreement/consortium? Broken out by Carnegie class or type of institution 
Table 7.4.4 Does your library participate in National agreement/consortium? Broken out for public and private colleges 
Table 7.4.5 Does your library participate in National agreement/consortium? Broken out by enrollment 
Table 7.4.6 Does your library participate in National agreement/consortium? Broken out by annual tuition, $ 
Table 7.5.1 Does your library participate in International agreement/consortium? 
Table 7.5.2 Does your library participate in International agreement/consortium? Broken out by Country 
Table 7.5.3 Does your library participate in International agreement/consortium? Broken out by Carnegie class or type of institution 
Table 7.5.4 Does your library participate in International agreement/consortium? Broken out for public and private colleges   
Table 7.5.5 Does your library participate in International agreement/consortium? Broken out by enrollment 
Table 7.5.6 Does your library participate in International agreement/consortium? Broken out by annual tuition, $ 
Table 7.6.1 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? 
Table 7.6.2 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? Broken out by Country 
Table 7.6.3 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? Broken out by Carnegie class or type of institution 
Table 7.6.4 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? Broken out for public and private colleges 
Table 7.6.5 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? Broken out by enrollment 
Table 7.6.6 Does your library participate in Reciprocal and direct borrowing agreements (LVIS, RapidILL)? Broken out by annual tuition, $
Table 7.7.1 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? 
Table 7.7.2 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? Broken out by Country 
Table 7.7.3 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? Broken out by Carnegie class or type of institution 
Table 7.7.4 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? Broken out for public and private colleges 
Table 7.7.5 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? Broken out by enrollment 
Table 7.7.6 Does your library participate in OCLC regional service providers (FEDLINK, OHIONET)? Broken out by annual tuition, $ 
Table 7.8.1 Does your library participate in Informal agreements with specific partners?  
Table 7.8.2 Does your library participate in Informal agreements with specific partners? Broken out by Country 
Table 7.8.3 Does your library participate in Informal agreements with specific partners? Broken out by Carnegie class or type of institution 
Table 7.8.4 Does your library participate in Informal agreements with specific partners? Broken out for public and private colleges 
Table 7.8.5 Does your library participate in Informal agreements with specific partners? Broken out by enrollment 
Table 7.8.6 Does your library participate in Informal agreements with specific partners? Broken out by annual tuition, $ 
Table 7.9.1 Does your library participate in Informal agreements with any partner (open reciprocity)? 
Table 7.9.2 Does your library participate in Informal agreements with any partner (open reciprocity)? Broken out by Country
Table 7.9.3 Does your library participate in Informal agreements with any partner (open reciprocity)? Broken out by Carnegie class or type of institution 
Table 7.9.4 Does your library participate in Informal agreements with any partner (open reciprocity)? Broken out for public and private colleges 
Table 7.9.5 Does your library participate in Informal agreements with any partner (open reciprocity)? Broken out by enrollment   
Table 7.9.6 Does your library participate in Informal agreements with any partner (open reciprocity)? Broken out by annual tuition, $ 
Table 8 How much did the library spend (in US$) in each of the following single academic years on postage and shipping and courier fees related to inter-library loan? 
Table 8.1.1 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? 
Table 8.1.2 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? Broken out by Country 
Table 8.1.3 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? Broken out by Carnegie class or type of institution 
Table 8.1.4 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? Broken out for public and private colleges 
Table 8.1.5 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? Broken out by enrollment 
Table 8.1.6 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2015-16? Broken out by annual tuition, $ 
Table 8.2.1 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? 
Table 8.2.2 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? Broken out by Country 
Table 8.2.3 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? Broken out by Carnegie class or type of institution 
Table 8.2.4 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? Broken out for public and private colleges 
Table 8.2.5 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? Broken out by enrollment 
Table 8.2.6 How much did the library spend (in US$) on postage and shipping and courier fees related to inter-library loan in 2016-17? Broken out by annual tuition, $ 
Table 9 What percentage of your ILL patron requests for journal articles in the following years were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels? 
Table 9.1.1 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? 
Table 9.1.2 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? Broken out by Country 
Table 9.1.3 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? Broken out by Carnegie class or type of institution 
Table 9.1.4 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? Broken out for public and private colleges   
Table 9.1.5 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? Broken out by enrollment 
Table 9.1.6 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2015-16? Broken out by annual tuition, $ 
Table 9.2.1 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? 
Table 9.2.2 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by Country 
Table 9.2.3 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by Carnegie class or type of institution 
Table 9.2.4 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out for public and private colleges 
Table 9.2.5 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by enrollment 
Table 9.2.6 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by annual tuition, $ 
Table 9.3.1 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? 
Table 9.3.2 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? Broken out by Country  
Table 9.3.3 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? Broken out by Carnegie class or type of institution 
Table 9.3.4 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? Broken out for public and private colleges 
Table 9.3.5 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? Broken out by enrollment 
Table 9.3.6 What percentage of your ILL patron requests for journal articles were fulfilled through a digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18 (estimated)? Broken out by annual tuition, $   
Table 10 What percentage of your ILL patron requests for books in each of the following years were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels? 
Table 10.1.1 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? 
Table 10.1.2 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by Country 
Table 10.1.3 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by Carnegie class or type of institution 
Table 10.1.4 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out for public and private colleges 
Table 10.1.5 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by enrollment 
Table 10.1.6 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2016-17? Broken out by annual tuition, $ 
Table 10.2.1 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18? 
Table 10.2.2 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18? Broken out by Country 
Table 10.2.3 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18? Broken out by Carnegie class or type of institution 
Table 10.2.4 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18? Broken out for public and private colleges 
Table 10.2.5 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between borrower and lender libraries rather than through postal or other courier channels in 2017-18? Broken out by enrollment 
Table 10.2.6 What percentage of your ILL patron requests for books were fulfilled through provision of an eBook or through some other form of digital transfer between   borrower and lender libraries rather than through postal or other courier channels in 2017-18? Broken out by annual tuition, $  What is the policy of your library on the interlibrary loan of audiovisual materials, such as video recordings, software, audio recordings, and other special materials, including maps, art work, rare materials, and so on? If your library does not allow ILL of these materials, please explain the reasons why. Broken out by Carnegie class or type of institution 
Table 11 Which of the following does your library utilize in conjunction with ILL and DD? (check all that apply) 
Table 11.1.1 Does your library utilize shared print collection in conjunction with ILL and DD? 
Table 11.1.2 Does your library utilize shared print collection in conjunction with ILL and DD?  Broken out by Country 
Table 11.1.3 Does your library utilize shared print collection in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution 
Table 11.1.4 Does your library utilize shared print collection in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.1.5 Does your library utilize shared print collection in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.1.6 Does your library utilize shared print collection in conjunction with ILL and DD?  Broken out by annual tuition, $ 
Table 11.2.1 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD? 
Table 11.2.2 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD?  Broken out by Country
Table 11.2.3 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution 
Table 11.2.4 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.2.5 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.2.6 Does your library utilize patron driven acquisitions/purchase on demand in conjunction with ILL and DD?  Broken out by annual tuition, $ 
Table 11.3.1 Does your library utilize digitization in conjunction with ILL and DD? 
Table 11.3.2 Does your library utilize digitization in conjunction with ILL and DD?  Broken out by Country 
Table 11.3.3 Does your library utilize digitization in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution 
Table 11.3.4 Does your library utilize digitization in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.3.5 Does your library utilize digitization in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.3.6 Does your library utilize digitization in conjunction with ILL and DD?  Broken out by annual tuition, $ 
Table 11.4.1 Does your library utilize unmediated borrowing in conjunction with ILL and DD? 
Table 11.4.2 Does your library utilize unmediated borrowing in conjunction with ILL and DD?  Broken out by Country 
Table 11.4.3 Does your library utilize unmediated borrowing in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution   
Table 11.4.4 Does your library utilize unmediated borrowing in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.4.5 Does your library utilize unmediated borrowing in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.4.6 Does your library utilize unmediated borrowing in conjunction with ILL and DD?  Broken out by annual tuition, $ 
Table 11.5.1 Does your library utilize whole e-book lending in conjunction with ILL and DD? 
Table 11.5.2 Does your library utilize whole e-book lending in conjunction with ILL and DD?  Broken out by Country 
Table 11.5.3 Does your library utilize whole e-book lending in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution 
Table 11.5.4 Does your library utilize whole e-book lending in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.5.5 Does your library utilize whole e-book lending in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.5.6 Does your library utilize whole e-book lending in conjunction with ILL and DD?  Broken out by annual tuition, $ 
Table 11.6.1 Does your library utilize special collections lending/digitization in conjunction with ILL and DD? 
Table 11.6.2 Does your library utilize special collections lending/digitization in conjunction with ILL and DD?  Broken out by Country
Table 11.6.3 Does your library utilize special collections lending/digitization in conjunction with ILL and DD?  Broken out by Carnegie class or type of institution 
Table 11.6.4 Does your library utilize special collections lending/digitization in conjunction with ILL and DD?  Broken out for public and private colleges 
Table 11.6.5 Does your library utilize special collections lending/digitization in conjunction with ILL and DD?  Broken out by enrollment 
Table 11.6.6 Does your library utilize special collections lending/digitization in conjunction with ILL and DD?  Broken out by annual tuition, $  Do you purchase articles from a publisher instead of sending the request through ILL? Do you have a policy or does this occur on a case-by-case basis? Which document providers do you use (CCC’s Get it Now, Reprints Desk  )? Broken out by Carnegie class or type of institution 
Table 12.1 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? 
Table 12.2 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? Broken out by Country 
Table 12.3 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? Broken out by Carnegie class or type of institution 
Table 12.4 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? Broken out for public and private colleges 
Table 12.5 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? Broken out by enrollment 
Table 12.6 As an estimate, what percentage of your journals contracted for electronic access prohibit all use in interlibrary loan? Broken out by annual tuition, $ 
Table 13.1 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans?   
Table 13.2 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans? Broken out by Country 
Table 13.3 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans? Broken out by Carnegie class or type of institution 
Table 13.4 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans? Broken out for public and private colleges 
Table 13.5 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans? Broken out by enrollment 
Table 13.6 As an estimate, what percentage of your journals contracted for electronic access limit use to a restricted number of inter-library loans? Broken out by annual tuition, $ 
Table 14.1 As an estimate, what percentage of your e-book licenses allow for sharing whole books?
Table 14.2 As an estimate, what percentage of your e-book licenses allow for sharing whole books? Broken out by Country 
Table 14.3 As an estimate, what percentage of your e-book licenses allow for sharing whole books? Broken out by Carnegie class or type of institution 
Table 14.4 As an estimate, what percentage of your e-book licenses allow for sharing whole books? Broken out for public and private colleges
Table 14.5 As an estimate, what percentage of your e-book licenses allow for sharing whole books? Broken out by enrollment 
Table 14.6 As an estimate, what percentage of your e-book licenses allow for sharing whole books? Broken out by annual tuition, $ 
Table 15.1 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? 
Table 15.2 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? Broken out by Country 
Table 15.3 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? Broken out by Carnegie class or type of institution 
Table 15.4 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? Broken out for public and private colleges 
Table 15.5 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? Broken out by enrollment 
Table 15.6 As an estimate, what percentage of your e-book licenses allow for sharing allow for sharing partial books? Broken out by annual tuition, $ 
Table 16 Which of the automated systems does your ILL DD/EDD operation(s) use? (choose all that apply) 
Table 16.1.1 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? 
Table 16.1.2 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? Broken out by Country
Table 16.1.3 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? Broken out by Carnegie class or type of institution 
Table 16.1.4 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? Broken out for public and private colleges 
Table 16.1.5 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? Broken out by enrollment 
Table 16.1.6 Does your ILL DD/EDD operation(s) use OCLC’s ILLiad? Broken out by annual tuition, $   
Table 16.2.1 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? 
Table 16.2.2 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? Broken out by Country 
Table 16.2.3 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? Broken out by Carnegie class or type of institution 
Table 16.2.4 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? Broken out for public and private colleges 
Table 16.2.5 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? Broken out by enrollment
Table 16.2.6 Does your ILL DD/EDD operation(s) use OCLC's Article Exchange? Broken out by annual tuition, $ 
Table 16.3.1 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? 
Table 16.3.2 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? Broken out by Country
Table 16.3.3 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? Broken out by Carnegie class or type of institution 
Table 16.3.4 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? Broken out for public and private colleges 
Table 16.3.5 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? Broken out by enrollment 
Table 16.3.6 Does your ILL DD/EDD operation(s) use OCLC’s Odyssey? Broken out by annual tuition, $ 
Table 16.4.1 Does your ILL DD/EDD operation(s) use OCLC's WorldShare  ILL? 
Table 16.4.2 Does your ILL DD/EDD operation(s) use OCLC's WorldShare ILL? Broken out by Country 
Table 16.4.3 Does your ILL DD/EDD operation(s) use OCLC's WorldShare ILL? Broken out by Carnegie class or type of institution 
Table 16.4.4 Does your ILL DD/EDD operation(s) use OCLC's WorldShare ILL? Broken out for public and private colleges 
Table 16.4.5 Does your ILL DD/EDD operation(s) use OCLC's WorldShare ILL? Broken out by enrollment
Table 16.4.6 Does your ILL DD/EDD operation(s) use OCLC's WorldShare ILL? Broken out by annual tuition, $ 
Table 16.5.1 Does your ILL DD/EDD operation(s) use OCLC Tipasa? 
Table 16.5.2 Does your ILL DD/EDD operation(s) use OCLC Tipasa? Broken out by Country
Table 16.5.3 Does your ILL DD/EDD operation(s) use OCLC Tipasa? Broken out by Carnegie class or type of institution 
Table 16.5.4 Does your ILL DD/EDD operation(s) use OCLC Tipasa? Broken out for public and private colleges 
Table 16.5.5 Does your ILL DD/EDD operation(s) use OCLC Tipasa? Broken out by enrollment 
Table 16.5.6 Does your ILL DD/EDD operation(s) use OCLC Tipasa? Broken out by annual tuition, $ 
Table 16.6.1 Does your ILL DD/EDD operation(s) use OCOC Relais D2D? 
Table 16.6.2 Does your ILL DD/EDD operation(s) use OCOC Relais D2D? Broken out by Country
Table 16.6.3 Does your ILL DD/EDD operation(s) use the OCOC Relais D2D? Broken out by Carnegie class or type of institution   
Table 16.6.4 Does your ILL DD/EDD operation(s) use the OCOC Relais D2D? Broken out for public and private colleges 
Table 16.6.5 Does your ILL DD/EDD operation(s) use the OCOC Relais D2D? Broken out by enrollment 
Table 16.6.6 Does your ILL DD/EDD operation(s) use the OCOC Relais D2D? Broken out by annual tuition, $ 
Table 16.7.1 Does your ILL DD/EDD operation(s) use Rapid ILL? 
Table 16.7.2 Does your ILL DD/EDD operation(s) use Rapid ILL? Broken out by Country  
Table 16.7.3 Does your ILL DD/EDD operation(s) use Rapid ILL? Broken out by Carnegie class or type of institution 
Table 16.7.4 Does your ILL DD/EDD operation(s) use Rapid ILL? Broken out for public and private colleges 
Table 16.7.5 Does your ILL DD/EDD operation(s) use Rapid ILL? Broken out by enrollment 
Table 16.7.6 Does your ILL DD/EDD operation(s) use Rapid ILL? Broken out by annual tuition, $ 
Table 16.8.1 Does your ILL DD/EDD operation(s) use DOCLINE? 
Table 16.8.2 Does your ILL DD/EDD operation(s) use DOCLINE? Broken out by Country  
Table 16.8.3 Does your ILL DD/EDD operation(s) use DOCLINE? Broken out by Carnegie class or type of institution 
Table 16.8.4 Does your ILL DD/EDD operation(s) use DOCLINE? Broken out for public and private colleges 
Table 16.8.5 Does your ILL DD/EDD operation(s) use DOCLINE? Broken out by enrollment 
Table 16.8.6 Does your ILL DD/EDD operation(s) use DOCLINE? Broken out by annual tuition, $ 
Table 16.9.1 Does your ILL DD/EDD operation(s) use BSCANILL? 
Table 16.9.2 Does your ILL DD/EDD operation(s) use BSCANILL? Broken out by Country  
Table 16.9.3 Does your ILL DD/EDD operation(s) use BSCANILL? Broken out by Carnegie class or type of institution 
Table 16.9.4 Does your ILL DD/EDD operation(s) use BSCANILL? Broken out for public and private colleges 
Table 16.9.5 Does your ILL DD/EDD operation(s) use BSCANILL? Broken out by enrollment 
Table 16.9.6 Does your ILL DD/EDD operation(s) use BSCANILL? Broken out by annual tuition, $ 
Table 16.10.1 Does your ILL DD/EDD operation(s) use CLIO? 
Table 16.10.2 Does your ILL DD/EDD operation(s) use CLIO? Broken out by Country . 
Table 16.10.3 Does your ILL DD/EDD operation(s) use CLIO? Broken out by Carnegie class or type of institution 
Table 16.10.4 Does your ILL DD/EDD operation(s) use CLIO? Broken out for public and private colleges 
Table 16.10.5 Does your ILL DD/EDD operation(s) use CLIO? Broken out by enrollment  
Table 16.10.6 Does your ILL DD/EDD operation(s) use CLIO? Broken out by annual tuition, $ 
Table 16.11.1 Does your ILL DD/EDD operation(s) use Scannx?   
Table 16.11.2 Does your ILL DD/EDD operation(s) use Scannx? Broken out by Country  
Table 16.11.3 Does your ILL DD/EDD operation(s) use Scannx? Broken out by Carnegie class or type of institution 
Table 16.11.4 Does your ILL DD/EDD operation(s) use Scannx? Broken out for public and private colleges 
Table 16.11.5 Does your ILL DD/EDD operation(s) use Scannx? Broken out by enrollment 
Table 16.11.6 Does your ILL DD/EDD operation(s) use Scannx? Broken out by annual tuition, $ 
Table 17.1 What is the total number of FTE positions in your  ILL/DD/EDD staff? 
Table 17.2 What is the total number of FTE positions in your  ILL/DD/EDD staff? Broken out by Country 
Table 17.3 What is the total number of FTE positions in your  ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 17.4 What is the total number of FTE positions in your  ILL/DD/EDD staff? Broken out for public and private colleges 
Table 17.5 What is the total number of FTE positions in your  ILL/DD/EDD staff? Broken out by enrollment 
Table 17.6 What is the total number of FTE positions in your  ILL/DD/EDD staff? Broken out by annual tuition, $ 
Table 18 How many of each of the following do you have on your ILL/DD/EDD staff? 
Table 18.1.1 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? 
Table 18.1.2 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? Broken out by Country 
Table 18.1.3 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 18.1.4 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? Broken out for public and private colleges 
Table 18.1.5 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? Broken out by enrollment 
Table 18.1.6 How many Fulltime Professional (MLS) do you have on your ILL/DD/EDD staff? Broken out by annual tuition, $ 
Table 18.2.1 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? 
Table 18.2.2 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? Broken out by Country 
Table 18.2.3 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 18.2.4 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? Broken out for public and private colleges 
Table 18.2.5 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? Broken out by enrollment 
Table 18.2.6 How many Fulltime Non-Professional do you have on your ILL/DD/EDD staff? Broken out by annual tuition, $ 
Table 18.3.1 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? 
Table 18.3.2 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? Broken out by Country   
Table 18.3.3 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 18.3.4 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? Broken out for public and private colleges 
Table 18.3.5 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? Broken out by enrollment 
Table 18.3.6 How many Part-time Professional (MLS/MLIS) do you have on your ILL/DD/EDD staff? Broken out by annual tuition, $ 
Table 18.4.1 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? 
Table 18.4.2 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? Broken out by Country 
Table 18.4.3 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 18.4.4 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? Broken out for public and private colleges 
Table 18.4.5 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? Broken out by enrollment 
Table 18.4.6 How many Part-time Non-Professional do you have on your ILL/DD/EDD staff? Broken out by annual tuition, $ 
Table 18.5.1 How many Student workers do you have on your ILL/DD/EDD staff? 
Table 18.5.2 How many Student workers do you have on your ILL/DD/EDD staff? Broken out by Country 
Table 18.5.3 How many Student workers do you have on your ILL/DD/EDD staff? Broken out by Carnegie class or type of institution 
Table 18.5.4 How many Student workers do you have on your ILL/DD/EDD staff? Broken out for public and private colleges 
Table 18.5.5 How many Student workers do you have on your ILL/DD/EDD staff? Broken out by enrollment
Table 18.5.6 How many Student workers do you have on your ILL/DD/EDD staff? Broken out by annual tuition, $  What has been the trend in ILL/EDD staffing over the past three years at your institution? Broken out by Carnegie class or type of institution 
Table 19.1 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs?
Table 19.2 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs? Broken out by Country 
Table 19.3 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs? Broken out by Carnegie class or type of institution 
Table 19.4 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs? Broken out for public and private colleges 
Table 19.5 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs? Broken out by enrollment   
Table 19.6 What is your approximate current annual budget (in US$) for ILL DD/EDD operations, excluding staff costs, but including automation costs, copyright costs, material costs, and other operating costs? Broken out by annual tuition, $ 
Table 20.1 What has been your percentage change in your budget over the past year? 
Table 20.2 What has been your percentage change in your budget over the past year? Broken out by Country 
Table 20.3 What has been your percentage change in your budget over the past year? Broken out by Carnegie class or type of institution 
Table 20.4 What has been your percentage change in your budget over the past year? Broken out for public and private colleges 
Table 20.5 What has been your percentage change in your budget over the past year? Broken out by enrollment 
Table 20.6 What has been your percentage change in your budget over the past year? Broken out by annual tuition, $ 
Table 21.1 What do you expect will be the percentage change in your budget over the next year? 
Table 21.2 What do you expect will be the percentage change in your budget over the next year? Broken out by Country 
Table 21.3 What do you expect will be the percentage change in your budget over the next year? Broken out by Carnegie class or type of institution 
Table 21.4 What do you expect will be the percentage change in your budget over the next year? Broken out for public and private colleges 
Table 21.5 What do you expect will be the percentage change in your budget over the next year? Broken out by enrollment 
Table 21.6 What do you expect will be the percentage change in your budget over the next year? Broken out by annual tuition, $ 
Table 22 What were total annual fee revenues (in US$) in the past year for ILL/EDD/DD in each of the following years? 
Table 22.1.1 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17?  
Table 22.1.2 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17? Broken out by Country 
Table 22.1.3 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17? Broken out by Carnegie class or type of institution 
Table 22.1.4 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17? Broken out for public and private colleges 
Table 22.1.5 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17? Broken out by enrollment 
Table 22.1.6 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2016-17? Broken out by annual tuition, $ 
Table 22.2.1 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18?  
Table 22.2.2 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18? Broken out by Country 
Table 22.2.3 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18? Broken out by Carnegie class or type of institution 
Table 22.2.4 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18? Broken out for public and private colleges 
Table 22.2.5 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18? Broken out by enrollment 
Table 22.2.6 What were total annual fee revenues (in US$) for ILL/EDD/DD in 2017-18? Broken out by annual tuition, $       

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