Facilities Management and Other Office Administrative Services in Australia - Industry Market Research Report

Underpaid: COVID-19 conditions and cheaper overseas services have administered revenue declines

The Facilities Management and Other Office Administrative Services industry has endured challenging conditions recently. Downstream markets have increasingly accepted the cost-reduction benefits of outsourcing non-core functions, buoying demand for industry services in recent years. Nonetheless, the pandemic stifled demand for industry services over the two years through 2020-21. Overall, industry revenue is anticipated to inch upward at an annualised 0.2% over the five years through 2023-24. Revenue is expected to jump by 1.8% in 2023-24 when revenue will total $17.4 billion as business confidence returns to positive.

Companies in the industry arrange a variety of upkeep services relating to a defined building, structure or space, typically over a fixed term and including more than one upkeep function. Activities include maintenance, cleaning, catering and waste management services. The industry also includes outsourced payroll services and business administrative functions.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry's key players and their market shares.