This report provides a comprehensive overview of trends and developments in Malaysia's telecommunications market. The report analyses the Telecoms Infrastructure, mobile, fixed broadband, Digital Media and Digital Economy sectors.
- Market and industry analyses, trends and developments;
- Regional market comparisons
- Telecoms Maturity Index
- Industry and regulatory issues;
- Major players, revenues, subscribers, ARPU;
- Mobile voice and data markets;
- Broadband (FTTH, DSL);
- Internet of Things, 5G developmentsMobile, broadband and mobile broadband forecasts to 2023
With its widespread application of modern technologies such as fibre optics, wireless transmission, digitalisation and satellite services, Malaysia has built one of the more advanced telecom networks in the developing world.
The penetration of fixed lines in Malaysia continues to fall as the mobile segment continues to expand and dominate the market, especially the mobile broadband segment. The fixed-line market is predicted to gradually decline over the next five years to 2023 as mobile and mobile broadband penetration continue to increase.
The country’s telecom sector, whilst still expanding and developing, has undergone a period of consolidation with its telecom companies operating in an ever increasingly competitive and changing market. Substantial government participation in ICT development has also been a particular characteristic of the Malaysian market. It has strongly backed the roll-out of a national broadband network.
The generally strong growth across the telecom sector has brought with it a flurry of investment interest and activity. The telecommunications market in Malaysia experienced privatisation in all facets of the industry and a general opening up of the market with a significant number of new licences being granted.
The government in Malaysia has a strong commitment to developing a technological society. As part of this strategy, it has encouraged a large number of high tech companies from around the world to set up a presence in Malaysia. Malaysia is continuing to promote itself as an Information Technology hub in the Asia region.
The Malaysian fixed broadband market remains underdeveloped. Telekom Malaysia’s fibre-based services on the THaArtHigh Speed Broadband (HSBB) network has seen the progression in the fixed broadband market, however, it has been slow.
Telekom Malaysia is rolling roll out a last mile access network to homes and businesses utilising fibre-to-the-home (FTTH), Ethernet-to-the-home (ETTH) and VDSL2 technologies. The ten-year HSBB 2 project encompasses the deployment of additional access and core capacity covering state capitals and selected major towns throughout the country.
Growth in the fixed broadband subscriber market has been flat over the past five years due to a stagnant number of fixed lines and the growing dominance of mobile broadband. Over the next five years to 2023 slow growth is expected to continue.
Under Nationwide Fiberisation Plan (NFP) announced in 2017, the government is seeking to expand the country’s fixed broadband infrastructure and increase the speeds available to consumers.
In 2018 Telekom Malaysia announced a strategy to significantly increase the number of Wi-Fi hotspots it had in operation.
Malaysia’s mobile market is relatively developed compared to other Asian markets but has experienced a slight decline in market penetration over the last four years due to an increasingly saturated market. Flat to very slow growth is predicted over the next five years to 2023 in the mobile subscriber market. It will be constrained from higher growth due to a saturated mobile subscriber market and strong local competition.
Progress has been reported on closing the urban/rural divide, with expanding mobile infrastructure in rural areas.
During the 2017-18 period, Celcom Axiata and Maxis saw a significant decrease in mobile subscribers due to heightened competition.
Malaysia has seen a rapid increase in mobile broadband penetration over the past five to six years driven by strong growth of 4G mobile subscribers and high data caps. Strong but slowing growth is predicted over the next five years to 2023 as the market reaches a heightened state of maturity. The mobile broadband market will be driven by increasingly faster speeds offered by the mobile operators as they roll out their 4G and 5G networks and improving tariffs due to strong competition.
It is predicted that 5G will be used widely in Malaysia by 2022-2023. Ericsson has been collaborating with Universiti Teknologi Malaysia and Celcom Axiata Bhd to conduct ground studies on the implementation of 5G.
- The penetration of fixed lines continues to fall as the mobile segment continues to expand and dominate the market.
- The fixed line market is predicted to gradually decline over the next five years to 2023.
- The Malaysian government released a National Internet of Things (IoT) Strategic Roadmap.
- It is predicted that 5G will be used widely in Malaysia by 2022-2023.
- Malaysia has seen a rapid increase in mobile broadband penetration over the past six years.
- Slow growth in fixed broadband penetration is predicted for the next five years to 2023.
- Malaysia announced a strategy to significantly increase the number of its Wi-Fi hotspots.
- The government has released its Nationwide Fiberisation Plan (NFP)
1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Market overview and analysis
2.2 Regional Asian market comparison
2.3 Historical overview
3. Regulatory environment
3.1 Regulatory authority
3.1.1 Telecom legislation
3.1.2 Malaysian Communications and Multimedia Commission (MCMC)
3.2 Government policies eg Telecom sector liberalisation
3.2.1 MCMC policy
3.3 Privatisation and liberalisation
3.4 Universal Service Provision (USP)
3.6 Number portability (NP)
4. Fixed network operators
4.1 Telekom Malaysia
4.1.1 Historical overview
5. Telecommunications infrastructure
5.1 Fixed-line subscribers and forecast
5.2 Fibre networks
5.3 Microwave links
5.4 International infrastructure
5.4.1 International gateways
5.4.3 Submarine networks
5.4.4 Submarine system developments
5.4.5 Proposed submarine cable networks
5.5 Specific IT developments
5.5.1 Data Centres
5.5.2 Cloud computing
5.6 Smart infrastructure
5.6.1 Internet of Things (IoT)
5.6.2 Smart Cities
6. Broadband market
6.1 Market overview and analysis
6.2 Broadband statistics and forecast
6.3 Fixed broadband service providers
6.3.1 Telekom Malaysia
6.3.2 Time dotCom
6.4 Fixed broadband technologies
6.4.1 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
6.4.2 National Fiberisation Plan
6.4.3 High-Speed Broadband (HSBB) network
6.4.4 Other fixed broadband services
7. Digital economy
8. Digital media
8.2 Digital TV
8.3.1 Telekom Malaysia
9. Mobile communications
9.1 Market Overview and Analysis
9.2 Mobile statistics
9.2.1 General statistics and Forecast
9.2.2 Mobile broadband statistics and Forecast
9.3 Regulatory issues
9.4 Mobile infrastructure
9.5 Major mobile operators
9.5.1 Operator Statistics
9.5.2 Celcom Axiata
9.5.3 Maxis Communications
9.5.4 Digi Communications
9.5.5 U Mobile
9.6 Mobile content and applications
9.6.3 Smartphones and tablets
List of Tables
Table 1 - Top Level Country Statistics and Telco Authorities - 2018 (e)
Table 2 - Key Metrics - Compound Annual Growth Rate (CAGR) - 2018 - 2023
Table 3 - Telekom Malaysia’s ARPU - by service category - 2011 - 2018
Table 4 - Telekom Malaysia’s capital expenditure - 2007 - 2017
Table 5 - Telekom Malaysia’s fixed-line subscribers (millions) - 2007 - 2017
Table 6- Fixed Line Subscriptions and Penetration - 2007 - 2018
Table 7 - Historic - fixed lines in service and penetration - 1995 - 2006
Table 8 - Fixed Broadband Subscribers (with Forecast) - 2007 - 2023
Table 9 - Historic - DSL subscribers - 2001 - 2014
Table 10 - Internet Users and Penetration - 2007 - 2018
Table 11 - Historic - Internet users and Penetration - 1995 - 2011
Table 12 - Percentage of Households with a Computer - 2007 - 2018
Table 13 - Percentage of Households with Internet Access at Home - 2007 - 2018
Table 14 - Total international internet bandwidth - 1999 - 2018
Table 15 - Lit/Equipped International Bandwidth Capacity - 2013 - 2018
Table 16 - Telekom Malaysia - Fixed Broadband Subscribers - 2003 - 2018
Table 17 - Historic - Telekom Malaysia, Fixed broadband subscribers - FttX v. DSL - 2013 - 2015
Table 18 - Historic - FttX subscribers - 2008 - 2014
Table 19 - Historic - Wireless hotspots and hotspot subscribers - 2005 - 2014
Table 20 - Historic - Key broadcasting statistics
Table 21 - Percentage of Population Covered by Type of Mobile Network
Table 22 - Mobile Subscribers and Penetration (with Forecast) - 2007 - 2023
Table 23 - Historic - mobile subscribers, annual growth and penetration rate - 1995 - 2011
Table 24 - Postpaid and prepaid mobile subscribers and market share - 2002 - 2018
Table 25- Mobile Broadband Subscribers and Penetration (with Forecast) - 2009 - 2023
Table 26 - Mobile operators and systems
Table 27 - Mobile subscribers and market share by operator - 2018
Table 28 - Celcom - Revenue, EBITDA and CAPEX - 2013 - 2017
Table 29 - Celcom mobile subscribers, prepaid and postpaid - 2005 - 2018
Table 30 - Celcom ARPU - prepaid and postpaid - 2008 - 2018
Table 31 - Celcom - smartphone penetration - 2014 - 2018
Table 32 - Celcom - 4G / 4G LTE population coverage - 2016 - 2018
Table 33 - Maxis - Revenue and EBITDA - 2015 - 2017
Table 34 - Maxis mobile subscribers, prepaid and postpaid - 2006 - 2018
Table 35 - Maxis’ wireless broadband subscribers - 2009 - 2018
Table 36 - Maxis mobile ARPU - 2007 - 2018
Table 37 - Maxis’ smartphone penetration - 2014 - 2018
Table 38 - Digi - Revenue, EBITDA and CAPEX - 2013 - 2017
Table 39 - DiGi mobile subscribers - 2006 - 2018
Table 40 - DiGi’s ARPU - 2008 - 2017
Table 41 - DiGi’s mobile internet subscribers - 2009 - 2018
Table 42 - U Mobile subscribers - 2008 - 2018
List of Charts
Chart 1 - Mobile, Mobile Broadband & Fixed Broadband Penetration - 2018; 2023
Chart 2 - Asian Telecoms Maturity Index by Market Category
Chart 3 - Asian Telecoms Maturity Index vs GDP per Capita
Chart 4 - Telecoms Maturity Index - South East Asia
Chart 5 - Fixed Line Subscriptions and Penetration - 2007 - 2018
Chart 6 - Fixed Broadband Subscribers (with Forecast) - 2008 - 2023
Chart 7 - Internet Users and Penetration - 2007 - 2018
Chart 8 - Mobile Subscribers and Penetration (with Forecast) - 2008 - 2023
Chart 9 - Mobile Broadband Subscribers and Penetration (with Forecast) - 2009 - 2023
List of Exhibits
Exhibit 1 - Key Market Characteristics by Market Segment
Exhibit 2 - South East Asia - Key Characteristics of Telecoms Markets by Country
Exhibit 3 - International submarine cable systems with landing points in Malaysia