+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Global Self-Service Kiosks Market, Forecast to 2022

  • Report

  • 128 Pages
  • November 2018
  • Region: Global
  • Frost & Sullivan
  • ID: 4668658

Focus on Huddle Rooms Continues to Render Growth Opportunities for Tabletop Audio Conferencing Endpoints

This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contributors to growth and will continue to dominate the market during the entire forecast period. APAC is also expected to grow at a fast rate as countries in the region are seeing increased adoption of self-service kiosks across their retail and hospitality sectors for enabling better customer engagement. End users are increasingly looking for bigger display sizes to engage customers with high quality and 3D content. The kiosks are increasingly becoming a medium of customer satisfaction and customer engagement. The market had revenue of $8,916.8 million in 2017 and is expected to grow at a CAGR of 3.0% between 2017 and 2022. The unit shipment of self-service kiosks was at 2,277,523 in 2017 and is expected to grow at a CAGR of 4.7% between 2017 and 2022.

Research Highlights
This study focuses on the drivers, restraints, and market trends. It also includes revenue and unit shipment forecasts by form factor, region, vertical market, and application. A list of key market participants and their respective market share is also provided. The market is fragmented and sees the participation of about 100 global players.

This research service provides the necessary business intelligence to accelerate growth in a fast-paced market. It provides revenue and unit shipment breakdown by vertical markets which include retail, hospitality, manufacturing, government, healthcare, transportation & logistics, education, and professional services. It also provides revenue and unit shipment breakdown of applications that include check-out/check-in, card printing/ renewal, information, photo/ printing, product rental, financial, ticketing, and others (for example,  email, gaming, Internet, office applications, and so on).

This study will allow kiosk manufacturers, component manufacturers, and display manufacturers to understand the fragmented and competitive market scenario and make informed business decisions.

Key Issues Addressed

  • Is the market growing, how long will it continue to grow, and at what rate?
  • What are the product types that will grow at a faster rate?
  • Which applications offer high growth opportunities?
  • What vertical markets have high demand and will offer high growth opportunities?
  • What are the regional and market trends?
  • Are the vendors in the space ready to go it alone, or do they need partnerships to take their businesses to the next level?

Table of Contents

1. Executive Summary
Key Findings
Market Engineering Measurements
CEO’s Perspective
2. Market Overview
Market Definitions
Key Questions this Study will Answer
Market Segmentation
Market Distribution Channels
3. Drivers and Restraints - Total Self-Service Kiosks Market
Market Drivers
Drivers Explained
Market Restraints
Restraints Explained
4. Key Market Trends - Total Self-Service Kiosks Market
Key Market Trends
5. Forecasts and Trends - Total Self-Service Kiosks Market
Market Engineering Measurements
Forecast Assumptions
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Percent Revenue Forecast by Region
Revenue Forecast by Region
Percent Unit Shipment Forecast by Region
Unit Shipment Forecast by Region
Revenue and Unit Shipment Forecast Discussion by Region
Percent Revenue Forecast by Form Factor
Revenue Forecast by Form Factor
Percent Unit Shipment Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue and Unit Shipment Forecast Discussion by Form Factor
Percent Revenue Forecast by Application
Revenue Forecast by Application
Percent Unit Shipment Forecast by Application
Unit Shipment Forecast by Application
Revenue and Unit Shipment Forecast Discussion by Application
Percent Revenue Forecast by Vertical
Revenue Forecast by Vertical
Percent Unit Shipment Forecast by Vertical
Unit Shipment Forecast by Vertical
Revenue and Unit Shipment Forecast Discussion by Vertical
6. Market Share and Competitive Analysis - Total Self-Service Kiosks Market
Market Share
Market Share Analysis
Competitive Environment
7. Growth Opportunities and Companies to Action
Growth Opportunity for Self-Service Kiosk Manufacturers - Customer Engagement is the Key
Strategic Imperatives for Self-Service Kiosk Manufacturers
8. North America Region Analysis
North America - Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
9. Latin America Region Analysis
Latin America - Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
10. EMEA Region Analysis
EMEA - Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
11. APAC Region Analysis
APAC - Key Findings
Market Engineering Measurements
Revenue Forecast
Unit Shipment Forecast
Revenue and Unit Shipment Forecast Discussion
Revenue Forecast by Form Factor
Unit Shipment Forecast by Form Factor
Revenue Forecast by Application
Unit Shipment Forecast by Application
Revenue Forecast by Vertical
Unit Shipment Forecast by Vertical
Forecast Discussion
12. The Last Word
The Last Word - 3 Big Predictions
Legal Disclaimer
13. Appendix
Partial List of Companies Interviewed
List of Exhibits