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People Monitoring and Safety Solutions - 6th Edition

  • ID: 4718699
  • Report
  • 220 pages
  • Berg Insight AB
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The Number of Monitored Lone Workers in Europe and North America Reached 900,000 in 2017


  • Actsoft
  • Doro
  • Haltian
  • Navigil
  • Send For Help Group
  • Tractive
  • MORE

The key applications for people tracking solutions in the consumer and enterprise market segments include mobile workforce management, lone worker protection, family locators, pet locators, telecare services and electronic offender monitoring. Learn more about the business opportunities associated with people tracking solutions in this 220 page report strategy report. Get up to date with the latest information about vendors, products and markets.

People Monitoring and Safety Solutions is the sixth consecutive report analysing the latest developments on the people and pet tracking markets in Europe and North America.

This report in the LBS Research Series provides you with 220 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

This report will allow you to:

  • Benefit from 30 new executive interviews with market leading companies.
  • Identify key players on the European and North American people tracking solution market.
  • Learn about the latest propositions from family locator service providers.
  • Understand the opportunities and challenges on the mobile telecare alarm device market.
  • Anticipate future drivers for uptake of mobile workforce management services.
  • Predict future trends in lone worker protection services.
  • Profit from updated regional market forecasts lasting until 2022.

This report answers the following questions:

  • What is the potential for LPWA connectivity in the consumer tracking segment?
  • What is the potential market size for offender monitoring products and services?
  • How has free apps affected the family locator market?
  • What is the current status on the pet locator market in Europe and North America?
  • Who are the leading providers of mobile workforce management services?
  • Which countries are adopting regulations for lone worker safety?
  • What is the potential market size for mobile telecare alarms?
  • How will various people monitoring market segments evolve in the next five years?

Who should buy this report?

People Monitoring and Safety Solutions is the foremost source of information about the status, future market trends and technology developments on this market. Whether you are a vendor, telecom operator, investor, consultant or application  developer, you will gain valuable insights from our in-depth research.

Note: Product cover images may vary from those shown
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  • Actsoft
  • Doro
  • Haltian
  • Navigil
  • Send For Help Group
  • Tractive
  • MORE

Executive summary

1  Overview of people location solutions
1.1  Device segment
1.1.1  Mobile phones and smartphones
1.1.2  Dedicated people locator devices
1.2  Positioning segment
1.2.1  Mobile network-based location technologies
1.2.2  GNSS: GPS, GLONASS, Galileo and Compass/BeiDou 2
1.2.3  Wi-Fi positioning
1.2.4  Bluetooth
1.3  Network segment
1.3.1  Public cellular networks
1.3.2  The cellular M2M connectivity market in Europe and North America
1.4  Platform segment
1.5  Market segmentation
1.5.1  Family locator services
1.5.2  Pet locator devices
1.5.3  Medical and telecare location solutions
1.5.4  Mobile workforce management
1.5.5  Lone worker protection
1.5.6  Electronic offender monitoring

2  Family locator and consumer-oriented locator solutions
2.1  Handset based family locator services
2.1.1  Mobile operator branded family locator apps
2.1.2  People locator apps
2.1.3  Location sharing services
2.1.4  Consumer oriented locator devices
2.2.1  General purpose locator devices
2.2.2  Child locator devices
2.2.3  Pet locator devices
2.3  Company profiles and strategies
2.3.1  BrickHouse Security
2.3.2  CareWhere
2.3.3  Comtech Telecommunications
2.3.4  Garmin
2.3.5  Haltian
2.3.6  hereO
2.3.7  Jiobit
2.3.8  Kippy
2.3.9  Life360
2.3.10  Location Labs (Avast Software)
2.3.11  Pawtrack
2.3.12  Republic Wireless
2.3.13  SPOT (Globalstar)
2.3.14  Suchmich
2.3.15  Sygic
2.3.16  Tractive
2.3.17  Vodafone
2.3.18  Weenect
2.3.19  Whistle Labs (Mars)
2.3.20  WTS Positioning Solutions
2.3.21  Yepzon

3  Medical alarm, mobile telecare and mPERS devices
3.1  Overview of demographics and common medical conditions
3.1.1  The ageing population
3.1.2  Medical conditions
3.2  Telecare and PERS solutions
3.2.1  The telecare service value chain
3.2.2  Telecare and PERS services in Europe and North America
3.2.3  Mobile telecare and mPERS devices
3.3  Company profiles and strategies
3.3.1  Buddi
3.3.2  Doro
3.3.3  Emporia Telecom
3.3.4  Everon
3.3.5  GreatCall
3.3.6  GTX Corp
3.3.7  Laipac Technology
3.3.8  Lok8u
3.3.10  MobileHelp
3.3.11  Navigil
3.3.12  Nortek
3.3.13  Philips Lifeline
3.3.14  Tunstall Healthcare Group

4  Mobile workforce management and lone worker safety services
4.1  Employment statistics
4.1.1  Employment by industry
4.2  Mobile workforce management
4.2.1  Market segmentation and key market players
4.2.2  Mobile workforce management business models
4.3  Lone worker safety
4.3.1  Lone worker legislation and standards
4.3.2  Adoption of lone worker safety solutions
4.3.3  Lone worker protection devices and services
4.4  Company profiles and strategies
4.4.1  Actsoft
4.4.2  AlertGPS
4.4.3  Aware360
4.4.4  Blackline Safety
4.4. ClickSoftware
4.4.6  Fleet Complete
4.4.7  GuardianMPS
4.4.8  Honeywell
4.4.9  Oysta Technology
4.4.10  pdvWireless
4.4.11  ProntoForms
4.4.12  Reliance High-Tech
4.4.13  Safe Apps
4.4.14  Scandinavian Radio Technology
4.4.15  Send For Help Group
4.4.16  ServiceMax (GE Digital)
4.4.17  SoloProtect
4.4.18  Track24
4.4.19  Trimble
4.4.20  Tsunami Solutions
4.4.21  Twig Com
4.4.22  Vecima Networks
4.4.23  Verisae (Accruent)
4.4.24  Verizon Connect
4.4.25  Vismo (Cellhire)

5  Electronic offender monitoring
5.1  Prison population
5.2  Offender monitoring programmes
5.2.1  Electronic offender monitoring in North America
5.2.2  Electronic offender monitoring in Europe
5.3  Offender monitoring service providers and devices
5.3.1  Monitoring service providers
5.3.2  Tracking devices and major providers
5.3.3  Mergers and acquisitions in the electronic offender monitoring industry.
5.4  Company profiles and strategies
5.4.1  Alcohol Monitoring Systems
5.4.2  Attenti
5.4.3  BI Incorporated (GEO Group)
5.4.4  Comp Electronic Monitoring
5.4.5  Corrisoft
5.4.6  G4S
5.4.7  Geosatis
5.4.8  Satellite Tracking of People (Securus Technologies)
5.4.9  Sentinel Offender Services
5.4.10  Sierra Wireless
5.4.11  SuperCom
5.4.12  Track Group

6  Market forecasts and trends
6.1  Market forecasts
6.1.1  Family locator services and consumer-oriented people locator devices
6.1.2  Pet locator devices and services
6.1.3  Mobile telecare, mPERS and medical alarm devices
6.1.4  Mobile workforce management services
6.1.5  Lone worker protection services
6.1.6  Offender monitoring solutions
6.2  Market trends
6.2.1  The technology giants reintroduce location sharing functionality in apps
6.2.2  Locator device vendors diversify into serving the needs of businesses ..
6.2.3  The pet locator market still suffers from low market awareness
6.2.4  Mobile telecare solutions open up new market opportunities
6.2.5  Growth in connected things will drive the market for mobile WFM solutions .
6.2.6  The addressable market for lone worker safety solutions is growing
6.2.7  Stronger focus on software and analytics within offender monitoring
6.2.8  The threat from large technology companies



List of Figures
Figure 1.1: Tracking device infrastructure overview
Figure 1.2: Smartphone shipments by vendor and OS (World 2017)
Figure 1.3: Smartphone adoption and market shares (EU28+2 2013–2017)
Figure 1.4: Smartphone adoption and market shares (North America 2013–2017)
Figure 1.5: LBS system overview
Figure 1.6: Mobile network operators in Europe and North America (2018)
Figure 1.7: Mobile operators in Europe by M2M subscriber base (Q2-2017)
Figure 1.8: Mobile operators in North America by M2M subscriber base (Q2-2017)
Figure 2.1: People locator and location sharing apps (2018)
Figure 2.2: Location sharing features in Google Maps and Facebook Messenger
Figure 2.3: Consumer oriented people locator devices
Figure 2.4: Price examples of locator devices serving the consumer market (2018)
Figure 2.5: Child population by age group (EU28+2 and North America 2017)
Figure 2.6: Price examples of child locator devices (2018)
Figure 2.7: Wearable child locator devices
Figure 2.8: Pet population and pet products sales (EU28+2 and North America 2017)
Figure 2.9: Price examples of dedicated pet locator devices (2018)
Figure 2.10: Pet tracking and activity monitoring devices
Figure 2.11: Garmin inReach satellite communication devices
Figure 2.12: Haltian’s Snowfox trackerphone
Figure 2.13: Jiobit Smart Tag and app
Figure 2.14: Relay child locator and communication device
Figure 2.15: Globalstar satellite tracking devices
Figure 2.16: Weenect Kids tracking device and app
Figure 2.17: Yepzon’s Freedom locator device
Figure 3.1: Population by age group (EU28+2 and North America 2017 and 2025)
Figure 3.2: Number of people suffering from various medical conditions (EU/US 2015)
Figure 3.3: Leading telecare solution providers (EU 28+2 and North America 2017)
Figure 3.4: Telecare value chain
Figure 3.5: Telecare users by country (EU28+2 and North America 2017)
Figure 3.6: Mobile phones for seniors
Figure 3.7: Examples of mobile PERS and medical alarm devices (2018)
Figure 3.8: Mobile telecare and mobile PERS devices
Figure 3.9: MobileHelp Duo mPERS system
Figure 4.1: Employment by industry (EU28+2 and North America 2016)
Figure 4.2: Examples of mobile workforce management service providers (2018)
Figure 4.3: Workforce management services marketed by mobile operators (2018)
Figure 4.4: Lone worker categories
Figure 4.5: Risks of lone working in various occupations
Figure 4.6: Examples of ARCs capable of monitoring lone workers (UK 2018)
Figure 4.7: Examples of dedicated lone worker protection devices (2018)
Figure 4.8: Lone worker protection service providers (EU28+2 and North America 2018)
Figure 4.9: Blackline G7
Figure 4.10: Honeywell Personal Tracker Solution
Figure 4.11: SRT306 Personal Alarm
Figure 4.12: SoloProtect ID Pro
Figure 4.13: Overview of the Trimble PULSE end-to-end field service management suite
Figure 4.14: TWIG SOSCard alarm
Figure 4.15: Verizon Connect’s Workforce software
Figure 5.1: Prison populations and occupancy levels in North America (2017)
Figure 5.2: Prison populations and occupancy levels in Europe (EU20+2 2017)
Figure 5.3: Electronic monitoring programmes in Europe (EU28+2 2017)
Figure 5.4: GPS-based offender monitoring devices
Figure 5.5: Offender monitoring solution providers in Europe and North America (20
Figure 5.6: Acquisitions in the electronic offender monitoring industry (2010–2017)
Figure 6.1: Child locator device shipments (EU28+2 2017–2022)
Figure 6.2: Child locator device shipments (North America 2017–2022)
Figure 6.3: Pet locator device shipments and subscribers (EU28+2 2017–2022)
Figure 6.4: Pet locator device shipments and subscribers (North America 2017–2022) .
Figure 6.5: Mobile telecare device shipments, users and revenues (EU28+2 2017–2022)
Figure 6.6: mPERS device shipments, users and revenues (North America 2017–2022)
Figure 6.7: Mobile workforce management users and revenues (EU28+2 2017–2022)
Figure 6.8: Workforce management users and revenues (North America 2017–2022)
Figure 6.9: Lone worker protection devices and services (EU28+2 2017–2022)
Figure 6.10: Lone worker protection devices and services (North America 2017–2022)
Figure 6.11: Offender monitoring systems and revenues (EU28+2 2017–2022)
Figure 6.12: Offender monitoring systems and revenues (North America 2017–2022)

Note: Product cover images may vary from those shown
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4 of 5


  • Actsoft
  • Doro
  • Haltian
  • Navigil
  • Send For Help Group
  • Tractive
  • MORE

The market for lone worker protection solutions and services in Europe and North America is forecasted to grow from € 110 million in 2017, to reach more than € 260 million in 2022. The number of users of dedicated lone worker safety devices based on GPS and cellular technology on the European market is estimated to grow from 500,000 users in 2017 to reach 1.1 million users at the end of 2022. In North America, the number of such users is estimated to grow from 155,000 in 2017, to reach 375,000 at the end of 2022.

In Europe, app-based solutions are today estimated to account for around 20 percent of all solutions, while in North America more than 40 percent of the solutions are based on apps for smartphones and tablets. In both regions, app-based solutions are forecasted to account for an increasing share of lone worker safety solutions in the coming years. The lone worker safety market is led by a handful of specialist companies based mainly in the UK and Canada, where legislation specifically addressing the safety of lone workers has fostered growth. SoloProtect and Send For Help Group has grown to become two of the world’s largest providers of lone worker safety solutions and services. Send For Help Group mainly serves the UK market and operates under the three subsidiaries Peoplesafe, Skyguard and Guardian24. SoloProtect is active in the US, Canada and other parts of Europe in addition to its main UK market. Both SoloProtect and Send For Help Group, also operate their own alarm receiving centre (ARC). Additional companies with notable market shares in the UK include Reliance High-Tech and Safe Apps.

In Canada, the main providers of safety devices and services for lone workers are Blackline Safety, Tsunami Solutions and Aware360. Blackline Safety has been known for developing technologically advanced safety devices for lone workers using both cellular and satellite communications technology. The market drivers for lone worker safety solutions include occupational safety regulations, increasing employee insurance costs and higher awareness of risks associated with lone working. The number of individuals working alone is also expected to grow as businesses strive for increased efficiency. A job previously performed by two persons or more is now being done by a single worker. “Traditionally, lone workers exposed to the highest social or environmental risks have been found in industries such as security and protective services, social care, field service maintenance and in heavy industries such as oil & gas and construction”, says Martin Bäckman, IoT Analyst. He adds that companies in other industries are now also starting to see the benefits of these services. “There is now an increasing demand for lone worker safety services from employees in retail, financial services, education and more, which fuels market growth”, concludes Mr. Bäckman.

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  • Actsoft
  • AlertGPS
  • Attenti
  • Aware360
  • BI Incorporated (GEO Group)
  • Blackline Safety
  • BrickHouse Security
  • Buddi
  • CareWhere
  • ClickSoftware
  • Comtech Telecommunications
  • Corrisoft
  • Doro
  • Emporia Telecom
  • Everon
  • Fleet Complete
  • G4S
  • GTX Corp
  • Garmin
  • Geosatis
  • GreatCall
  • GuardianMPS
  • Haltian
  • hereO
  • Honeywell
  • Jiobit
  • Kippy
  • Laipac Technology
  • Life360
  • Location Labs (Avast Software)
  • Lok8u
  • MobileHelp
  • Navigil
  • Nortek
  • Oysta Technology
  • Pawtrack
  • pdvWireless
  • Philips Lifeline
  • ProntoForms
  • Reliance High-Tech
  • Republic Wireless
  • SPOT (Globalstar)
  • Safe Apps
  • Satellite Tracking of People (Securus Technologies)
  • Scandinavian Radio Technology
  • Send For Help Group
  • ServiceMax (GE Digital)
  • Sierra Wireless
  • SoloProtect
  • Suchmich
  • SuperCom
  • Sygic
  • Track Group
  • Track24
  • Tractive
  • Trimble
  • Tsunami Solutions
  • Tunstall Healthcare Group
  • Twig Com
  • Vecima Networks
  • Verisae (Accruent)
  • Verizon Connect
  • Vismo (Cellhire)
  • Vodafone
  • WTS Positioning Solutions
  • Weenect
  • Whistle Labs (Mars)
  • Yepzon
Note: Product cover images may vary from those shown
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