Free Webex CallThe global digital workplace market stood at $ 28.54 billion in 2018 and is projected to reach $ 78.85 billion by 2024, exhibiting a CAGR of over 17% during the forecast period, on the back of the increasing demand for flexibility and work-life balance. Digital workplace consists of a set of platforms, environment and tools to align people, technology and business processes, so as to improve the operational efficiency and achieve business goals. Availability of new technologies and tools helps to enhance staff management and provide unified experience, so that organizations can leverage digital dexterity for the development of new digital business services. The global digital workplace market can be segmented based on component, organization size, deployment and end-user. In terms of component, the market can be bifurcated into solutions and services. The solutions segment includes unified communication & collaboration, unified endpoint management and enterprise mobility & management. Integrated mobile capabilities like telephony, video conferencing, messaging and bring your own device (BYOD) trend are promoting the use of unified communication and collaboration technologies at any time, resulting in the largest share of the segment. Based on the organization size, the market can be categorized into small and medium enterprises (SME) and large enterprises. The adoption of digital workplace is high in large enterprises, as with the incorporation of these technological solutions, organizations can improve their business process models as well as enhance the efficacy and efficiency of the work done. The digital workplace market finds applications in various verticals such as BFSI, IT & telecom, retail, healthcare, transportation & logistics and others. BFSI is the significant vertical in the global digital workplace market and the trend is likely to continue in the coming years, as the companies catering to this sector are offering a variety of TV, wireless and mobile services to adjust and serve the customers in a better way. In 2018, North America dominated the global digital workplace market, on the back of rising adoption of advanced technologies and presence of leading market players in the region. Major players operating in the global digital workplace market include Microsoft, Cisco Systems, Inc., Citrix Systems, Inc., Atos SE, IBM Corp, TCS Limited, NTT Data Corporation, Intel Corporation, Accenture PLC and VMware, Inc. Major companies are developing advanced technologies and launching new products in order to stay competitive in the market. Other competitive strategies include mergers & acquisitions and new product developments. In 2018, Citrix Systems Inc. launched digital workplace solution to unify and secure SaaS, mobile and virtual apps and content across all endpoints. Years considered for this report: Historical Years: 2014-2017 Base Year: 2018 Estimated Year: 2019 Forecast Period: 2020-2024 Objective of the Study:
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- To analyze and forecast the global digital workplace market size.
- To classify and forecast the global digital workplace market based on component, deployment, organization size, end-user and regional distribution.
- To identify drivers and challenges for the global digital workplace market.
- To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in the global digital workplace market.
- To conduct the pricing analysis for the global digital workplace market.
- To identify and analyze the profile of leading players operating in the global digital workplace market.
Some of the leading players in the global digital workplace market are Microsoft, Cisco Systems, Inc., Citrix Systems, Inc., Atos SE, IBM Corp, TCS Limited, NTT Data Corporation, Intel Corporation, Accenture PLC and VMware, Inc. Both primary as well as exhaustive secondary research was conducted for this study. Initially, the researchers sourced a list of service providers across the globe were analysed. Subsequently, primary research surveys were conducted with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, the researchers could include the service providers which could not be identified due to the limitations of secondary research could be included. The service offerings, distribution channels and presence of all major service providers across the globe were analysed. The global digital workplace market size was calculated by using a bottom-up approach, where data for various end-user segments was recorded and forecast for the future years. These values are sourced from the industry experts and company representatives and externally validated through analyzing historical data of these product types and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied. Key Target Audience:
- Digital workplace service providers
- Security and intelligence service providers
- Research organizations and consulting companies
- Government bodies such as regulating authorities and policy makers
- Organizations, forums and alliances related to digital workplace
The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers and partners, end-users, etc., besides allowing them in strategizing investments and capitalizing on the market opportunities. Report Scope: In this report, the global digital workplace market has been segmented into following categories, in addition to the industry trends which have also been detailed below: Market, by Component:
- Unified Communication & Collaboration
- Unified Endpoint Management
- Enterprise Mobility & Management
Market, by Organization Size:
- Small & Medium Sized Enterprises
- Large Enterprises
Market, by Deployment:
Market, by End-User:
- Telecom & IT
- Transportation & Logistics
Market, by Region:
- North America
- United States
- United Kingdom
- South Korea
- Middle East & Africa
- South Africa
- Saudi Arabia
- South America
Competitive Landscape Company Profiles: Detailed analysis of the major companies present in the global digital workplace market. Available Customizations: With the given market data, customizations are offered according to a company’s specific needs. The following customization options are available for the report: Company Information
- Detailed analysis and profiling of additional market players (up to five).
Please note: With the Enterprise license, the PDF product is printable and editable and comes with a market data excel sheet.
Table of Contents
1. Product Overview2. Research Methodology3. Executive Summary
4. Voice of Customer
4.1. Key Benefits of Digital Workplace 4.2. Challenges Faced & Unmet Needs
5. Global Digital Workplace Market Outlook
5.1. Market Size & Forecast 5.1.1. By Value 5.2. Market Share & Forecast 5.2.1. By Component (Solutions & Services) 188.8.131.52. Solutions (Unified Communication & Collaboration, Unified Endpoint Management and Enterprise Mobility & Management) 184.108.40.206. Services (Professional and Managed) 5.2.2. By Organization Size (Small & Medium Sized Enterprises and Large Enterprises) 5.2.3. By Deployment (On-premise and Cloud) 5.2.4. By End-User (BFSI, Telecom & IT, Retail, Healthcare, Transportation & Logistics and Others) 5.2.5. By Region (North America; Europe; Asia-Pacific; South America and Middle East & Africa) 5.2.6. By Company (2018) 5.3. Market Attractiveness Index
6. North America Digital Workplace Market Outlook
6.1. Market Size & Forecast 6.1.1. By Value 6.2. Market Share & Forecast 6.2.1. By Component 6.2.2. By Deployment 6.2.3. By End-User 6.2.4. By Country (United States; Canada; Mexico; and Rest of North America) 6.3. North America: Country Analysis 6.3.1. United States Digital Workplace Market Outlook 220.127.116.11. Market Size & Forecast 18.104.22.168.1. By Value 22.214.171.124. Market Share & Forecast 126.96.36.199.1. By Deployment 188.8.131.52.2. By End User 6.3.2. Mexico Digital Workplace Market Outlook 184.108.40.206. Market Size & Forecast 220.127.116.11.1. By Value 18.104.22.168. Market Share & Forecast 22.214.171.124.1. By Deployment 126.96.36.199.2. By End User 6.3.3. Canada Digital Workplace Market Outlook 188.8.131.52. Market Size & Forecast 184.108.40.206.1. By Value 220.127.116.11. Market Share & Forecast 18.104.22.168.1. By Deployment 22.214.171.124.2. By End User
7. Europe Digital Workplace Market Outlook
7.1. Market Size & Forecast 7.1.1. By Value 7.2. Market Share & Forecast 7.2.1. By Component 7.2.2. By Deployment 7.2.3. By End-User 7.2.4. By Country (UK; Italy; Spain; Germany; France; and Rest of Europe) 7.3. Europe: Country Analysis 7.3.1. Germany Digital Workplace Market Outlook 126.96.36.199. Market Size & Forecast 188.8.131.52.1. By Value 184.108.40.206. Market Share & Forecast 220.127.116.11.1. By Deployment 18.104.22.168.2. By End User 7.3.2. United Kingdom Digital Workplace Market Outlook 22.214.171.124. Market Size & Forecast 126.96.36.199.1. By Value 188.8.131.52. Market Share & Forecast 184.108.40.206.1. By Deployment 220.127.116.11.2. By End User 7.3.3. France Digital Workplace Market Outlook 18.104.22.168. Market Size & Forecast 22.214.171.124.1. By Value 126.96.36.199. Market Share & Forecast 188.8.131.52.1. By Deployment 184.108.40.206.2. By End User 7.3.4. Italy Digital Workplace Market Outlook 220.127.116.11. Market Size & Forecast 18.104.22.168.1. By Value 22.214.171.124. Market Share & Forecast 126.96.36.199.1. By Deployment 188.8.131.52.2. By End User 7.3.5. Spain Digital Workplace Market Outlook 184.108.40.206. Market Size & Forecast 220.127.116.11.1. By Value 18.104.22.168. Market Share & Forecast 22.214.171.124.1. By Deployment 126.96.36.199.2. By End User
8. Asia-Pacific Digital Workplace Market Outlook
8.1. Market Size & Forecast 8.1.1. By Value 8.2. Market Share & Forecast 8.2.1. By Component 8.2.2. By Deployment 8.2.3. By End-User 8.2.4. By Country (China; Japan; India; South Korea; Australia; and Rest of Asia-Pacific) 8.3. Asia-Pacific: Country Analysis 8.3.1. China Digital Workplace Market Outlook 188.8.131.52. Market Size & Forecast 184.108.40.206.1. By Value 220.127.116.11. Market Share & Forecast 18.104.22.168.1. By Deployment 22.214.171.124.2. By End User 8.3.2. Japan Digital Workplace Market Outlook 126.96.36.199. Market Size & Forecast 188.8.131.52.1. By Value 184.108.40.206. Market Share & Forecast 220.127.116.11.1. By Deployment 18.104.22.168.2. By End User 8.3.3. South Korea Digital Workplace Market Outlook 22.214.171.124. Market Size & Forecast 126.96.36.199.1. By Value 188.8.131.52. Market Share & Forecast 184.108.40.206.1. By Deployment 220.127.116.11.2. By End User 8.3.4. Australia Digital Workplace Market Outlook 18.104.22.168. Market Size & Forecast 22.214.171.124.1. By Value 126.96.36.199. Market Share & Forecast 188.8.131.52.1. By Deployment 184.108.40.206.2. By End User 8.3.5. India Digital Workplace Market Outlook 220.127.116.11. Market Size & Forecast 18.104.22.168.1. By Value 22.214.171.124. Market Share & Forecast 126.96.36.199.1. By Deployment 188.8.131.52.2. By End User
9. Middle East & Africa Digital Workplace Market Outlook
9.1. Market Size & Forecast 9.1.1. By Value 9.2. Market Share & Forecast 9.2.1. By Component 9.2.2. By Deployment 9.2.3. By End-User 9.2.4. By Country (South Africa; Saudi Arabia; UAE; Qatar; and Rest of Middle East & Africa) 9.3. MEA: Country Analysis 9.3.1. South Africa Digital Workplace Market Outlook 184.108.40.206. Market Size & Forecast 220.127.116.11.1. By Value 18.104.22.168. Market Share & Forecast 22.214.171.124.1. By Deployment 126.96.36.199.2. By End User 9.3.2. Saudi Arabia Digital Workplace Market Outlook 188.8.131.52. Market Size & Forecast 184.108.40.206.1. By Value 220.127.116.11. Market Share & Forecast 18.104.22.168.1. By Deployment 22.214.171.124.2. By End User 9.3.3. UAE Digital Workplace Market Outlook 126.96.36.199. Market Size & Forecast 188.8.131.52.1. By Value 184.108.40.206. Market Share & Forecast 220.127.116.11.1. By Deployment 18.104.22.168.2. By End User 9.3.4. Qatar Digital Workplace Market Outlook 22.214.171.124. Market Size & Forecast 126.96.36.199.1. By Value 188.8.131.52. Market Share & Forecast 184.108.40.206.1. By Deployment 220.127.116.11.2. By End User
10. South America Digital Workplace Market Outlook
10.1. Market Size & Forecast 10.1.1. By Value 10.2. Market Share & Forecast 10.2.1. By Component 10.2.2. By Deployment 10.2.3. By End-User 10.2.4. By Country (Brazil; Argentina; Colombia; and Rest of South America) 10.3. South America: Country Analysis 10.3.1. Brazil Digital Workplace Market Outlook 10.3.1.1. Market Size & Forecast 10.3.1.1.1. By Value 10.3.1.2. Market Share & Forecast 10.3.1.2.1. By Deployment 10.3.1.2.2. By End User 10.3.2. Argentina Digital Workplace Market Outlook 10.3.2.1. Market Size & Forecast 10.3.2.1.1. By Value 10.3.2.2. Market Share & Forecast 10.3.2.2.1. By Deployment 10.3.2.2.2. By End User 10.3.3. Colombia Digital Workplace Market Outlook 10.3.3.1. Market Size & Forecast 10.3.3.1.1. By Value 10.3.3.2. Market Share & Forecast 10.3.3.2.1. By Deployment 10.3.3.2.2. By End User
12. Market Trends & Developments
11. Market Dynamics
11.1. Drivers 11.2. Challenges
13. Competitive Landscape
13.1. Competition Outlook 13.2. Company Profiles 13.2.1. Microsoft 13.2.2. Cisco Systems, Inc. 13.2.3. IBM Corp 13.2.4. DXC Technology 13.2.5. Atos SE 13.2.6. Citrix Systems, Inc. 13.2.7. TCS Limited 13.2.8. NTT Data Corporation 13.2.9. Accenture PLC 13.2.10. VMware, Inc.
14. Strategic Recommendations
(Note: The companies list can be customized based on the client requirements.) *Full List of Figures Available on Enquiry.
A selection of companies mentioned in this report includes:
- Cisco Systems, Inc.
- IBM Corp
- DXC Technology
- Atos SE
- Citrix Systems, Inc.
- TCS Limited
- NTT Data Corporation
- Accenture PLC
- VMware, Inc.