Australia Taxi - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026-2031)

The australia taxi market size in 2026 is estimated at USD 2.35 billion, growing from 2025 value of USD 2.27 billion with 2031 projections showing USD 2.79 billion, growing at 3.49% CAGR over 2026-2031. This report is Segmented by Service Model (Traditional Metered Taxi, Platform-Integrated Metered Taxi, and Shared/Shuttle), Booking Channel (App/Online, and More), Vehicle Body Style (Sedan, and More), Vehicle Class (Economy, and More), End User (Corporate, and More), Fuel Type (Petrol, LPG, and More), and States/ Territory. The Market Forecasts are Provided in Terms of Value (USD).

Australia Taxi Market Trends and Insights

Growing Tourism Inflows

International arrivals revived robustly after border reopening, lifting airport-origin taxi trips and landside access revenues. Passenger throughput at Sydney, Melbourne, Brisbane, and Perth airports reached 100.7 million in FY 2023, multiplying vehicle turn-round and queue management requirements for rank operators. In Australia’s tourism sector, taxi transport is becoming increasingly vital, especially in major gateway cities. Recent economic contributions from taxis have surged, mirroring a rebound in travel activities and bolstering urban mobility services. With international visitor numbers - particularly from Asia-Pacific markets - rising, the demand for dependable, point-to-point transport is firmly rooted in coastal capitals boasting established infrastructure.

Traditional taxi fleets, bolstered by long-standing concession agreements, enjoy priority access to bustling ranks. This advantage helps them remain profitable, even in the face of mounting competition from ride-share platforms. Such a solidified stance enables operators to uphold service standards and tap into concentrated demand, all without the need for hefty new infrastructure investments.

Expansion of Mobility-as-a-Service (MaaS) Platforms

In Australia’s shifting transport landscape, the rise of Mobility-as-a-Service (MaaS) platforms is reshaping the traditional role of taxis. For instance, Transport for NSW’s Opal Next Generation initiative underscores the potential of taxis as integral first- and last-mile connectors in unified trip-planning systems. The increasing adoption of digital journey planners signals a robust public enthusiasm for multimodal travel, with users leaning on these platforms for crafting efficient, comprehensive trips.

Taxi operators stand to gain strategically from MaaS integration. With real-time insights into public transport disruptions, they can dynamically adjust pricing and service deployment. This agility allows taxis to cater to heightened demand during peak times or service outages. Those who embraced these platforms early are reaping the benefits of accumulating data insights, especially as passengers transition from hailing taxis on the street to seeking app-based recommendations.

Unified payment systems, exemplified by Queensland’s public transport fare pilot, showcase how cohesive fare structures can facilitate smooth transitions between different transport modes. Such systems bolster overarching mobility objectives while ensuring the sustainability of taxis, especially in regions lacking extensive rail services. With the ongoing evolution of MaaS platforms, taxis are set to be pivotal in offering adaptable, responsive, and cohesive transport solutions - filling infrastructure voids and enriching the passenger journey.

Rising Competition from Ride-Share and Point-to-Point Hire

Despite facing legal settlements and shifts in competition, Uber continues to be a strong player in Australia's ride-share market, boasting a substantial user base. The 2024 exit of Ola diminished the competitive landscape, channeling more business towards Uber and DiDi. With the Fair Work Commission's new regulatory powers, gig workers may see heightened minimum standards, potentially bridging the cost gap between ride-shares and traditional taxis. Yet, in urban areas dense with smartphone users, the ingrained preference for app-based hailing poses ongoing challenges for conventional taxi bookings.

Other drivers and restraints analyzed in the detailed report include:

• Wheelchair-Accessible Taxi Subsidies and Lift-Payment Incentives
• Government Push for Cashless/Open-Loop Fare Collection
• Fragmented and Shifting State-Level Regulations

Segment Analysis

In 2025, traditional metered taxis delivered 42.93% of revenue within the Australia taxi market. Exclusivity at airport ranks and familiarity among older passengers underpin this share. Shared and corporate shuttle solutions are scaling at a 4.39% CAGR through 2031, buoyed by company sustainability pledges prioritizing pooled trips to curb per-capita emissions. ComfortDelGro Australia’s 2024 acquisition of A2B Australia integrates the 13cabs and Silver Service brands into a cross-model portfolio, enabling seamless dispatch between legacy meters and platform-booked shuttles. Consolidation equips operators with data pools broad enough to refine utilization algorithms and shrink deadhead mileage.

Platform-integrated taxis sit between legacy meters and pure ride-share, offering licensed drivers the flexibility of app bookings while preserving metered street-hail rights. They also satisfy state requirements for security cameras and tamper-proof meters, lowering compliance risk relative to ride-share vehicles that may still be navigating telematics mandates.

App and online platform owned 63.45% share of the Australia taxi market in 2025, rising at a 6.12% CAGR through 2031. App penetration crosses socioeconomic strata, with growing comfort among seniors using simplified interfaces. Phone-based dispatch retains relevance in rural districts where patchy data coverage hampers real-time GPS feeds. Rank and street hail bookings remain entrenched near entertainment precincts and stadiums, where impulse demand peaks and app wait-times stretch. Uber registers an active fleet of roughly 74,000 vehicles, demonstrating how network breadth and machine-learning pricing tighten its grip in high-density corridors.

State MaaS pilots will add fresh tailwinds. The impending Opal app upgrade in NSW will allow one-tap taxi bookings from the same screen that confirms train timetables, nudging users into integrated journey purchase flows. Operators with open APIs will slot directly into these ecosystems, capturing spill-over from overcrowded rail services during peak events.

Complete Report Scope:

• By Service Model
  • Traditional Metered Taxi
  • Platform-Integrated Metered Taxi
  • Shared / Shuttle (Corporate and B2B)
• By Booking Channel
  • App / Online
  • Phone and Dispatch
  • Street Hail / Rank
• By Vehicle Body Style
  • Sedan
  • Hatchback
  • Sports Utility Vehicles and Multi-Purpose Vehicles (SUVs and MPVs)
• By Vehicle Class
  • Economy
  • Premium / Executive
  • Luxury / Business
• By End User
  • Corporate
  • Tourist / Leisure
  • Airport
  • Others (Individual, Govt, NDIS, etc.)
• By Fuel Type
  • Petrol
  • LPG
  • Hybrid
  • Battery-Electric
• By State / Territory
  • New South Wales
  • Victoria
  • Queensland
  • Western Australia
  • South Australia
  • Tasmania
  • Australian Capital Territory
  • Northern Territory

List of Companies Covered in this Report:

• A2B Australia Ltd (13cabs)
• Uber Technologies Inc.
• Beijing Xiaoju Technology Co, Ltd. (DiDi)
• GM Cabs Pty Limited
• Taxi Apps Pty Ltd (GoCatch)
• P2P Transport Ltd
• RYDO TECHNOLOGIES PTY LTD
• ingogo Limited
• Legion Cabs
• Black & White Cabs Pty Ltd
• 13Cabs
• Silver Top Taxi Pty Ltd
• Suburban Taxis (SA)
• Maxi Taxi WA
• Shebah Rideshare

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support