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Managed Print Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023-2028)

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  • 120 Pages
  • April 2023
  • Region: Global
  • Mordor Intelligence
  • ID: 4775017
UP TO OFF until Dec 31st 2023

Quick Summary:

As dynamic change reshapes the global business landscape, senior executives need an edge to stay ahead. Understanding the key trends driving the Managed Print Services (MPS) market can provide that advantage. An effective way to do that is by acquiring our comprehensive market research report.

In an era where cost efficiency and sustainability are paramount, Managed Print Services are increasingly being adopted by businesses to increase time productivity and decrease wastage. They play a crucial role in offering visibility into document workflows, enhancing customer experience through high-quality printing and scanning. MPS also helps in protecting sensitive data, a key concern in an era witnessing increased incidents of cyberattacks. This report provides a granular understanding of these issues and more, enabling informed decision making.

The report also explores valuable insights around market segmentation, highlighting sectors like retail, which are expected to hold major market shares. It probes into geographical trends, such as North America, which is predicted to command a significant share, due to increased start-up activity and favorable government regulations among others. With in-depth competitor analysis, insight into evolving market dynamics and much more, this report is a must-have tool for business leaders wanting to flourish in the Managed Print Services industry.

The managed print services market is expected to register a CAGR of 8.83% during the forecast period. Most small and medium businesses (SMBs) are looking for ways to improve their productivity and cut costs, and taking a closer look at the way they handle documents is a good place to start.

Key Highlights

  • Managed print services (MPS) are services provided by outside print vendors to control the output of business documents. By enabling digital technologies and printing services, managed print services (MPS) safely manage households and companies' print and scan infrastructure. The global market is driven by the growing adoption of managed print services (MPS) among various end users, which helps increase time productivity and cost efficiency by providing visibility into document workflows. Managed print services (MPS) help improve the customer experience because they allow for high-quality printing and scanning.
  • Organizational initiatives to reduce paper waste have significantly contributed to the market's growth.Companies are trying to restrict the use of paper. As managed print services help control wastage, their growth is going to get a boost in the near future.
  • Reductions in the cost involved are noticed when companies adapt managed print services. These cost reductions help the firms expand their profit margins. The companies are apprehending the costs associated with printing that were neglected before and cost a major chunk.
  • Data has evolved into a crucial kind of intellectual property (IP). Data leaks, including corporate concepts, future plans, or financial statements, could seriously harm a company's reputation in the marketplace or result in significant financial loss. As a result, data security has received the greatest attention in recent years. Protecting sensitive data is crucial in light of the growing dangers posed by cyberattacks. Cyberthreats are thus one of the main issues that Managed Printing Service organizations must deal with.
  • The managed print services market is just one of the numerous industries that the COVID-19 pandemic outbreak negatively impacted. The COVID-19 outbreak caused a delay in the printing industry, including effects brought on by self-isolation standards, manufacturers shifting their supply chains away from manufacturing centers like China, and changes to the packaging materials used for basic goods. However, as both sectors provide necessary commodities during the pandemic, the demand for essential products has skyrocketed. This has, in turn, raised the usage of managed print services.

Managed Print Services Market Trends

Retail is Expected to Hold Major Market Share

An unmanaged output condition leaves retailers with huge fleets of devices with multiple vendors, models, supplies, and service contracts. Frequent failures of outdated equipment and an overburdened help desk can adversely affect store operations and shoot up expenses. An output strategy is crucial for improving productivity and decreasing costs.
  • Reliability is always outstanding, especially for core applications that you depend on daily, such as the printing and publishing of signs, shelf strips, and labels. A high level of efficiency is required in the retail sector. It needs to be achieved in order to streamline the process and save on the costs incurred. Therefore, it is easier and more cost-effective for retailers to choose managed print services instead of having their own production lines.
  • MPS strategies for retail should identify the right number of networked printers based on specific tasks, physical location, and the need for redundancy. Simply imposing generic printer ratios on end users or looking for the lowest possible acquisition cost can generate disappointing results. A plan is needed that perfectly balances cost savings and productivity enhancements. An MPS approach is needed that works seamlessly with existing help desk systems and allows for a variety of service models.
  • Retailers have been compelled to reevaluate their business practices as a result of the growth of e-commerce and the migration from traditional brick-and-mortar sites to online storefronts. Smaller and home-based businesses seek out small quantities and bespoke print designs and sizes, whereas retail behemoths demand aesthetically pleasing and top-notch print quality with vast quantities and lower price ranges. As a result, managed print services and their network are the best options because they can supply prints and quantities in line with various requests.
  • The analyzed market is driven by the ongoing expansion of global retail and its revenues. For example, the US Census Bureau predicts that total retail sales will reach USD 6.6 trillion by the end of last year, an increase of around USD 1 billion over the previous year.

North America is Expected to Hold a Major Market Share

The growth in the North American region is primarily attributable to the region's increased start-up activity, favorable government regulations, and the presence of major printer and copier manufacturers. The market for managed print services is also expanding due to the greater adoption rates in the U.S. government and healthcare sectors.
  • With so many challenges putting the government under pressure, it's easy to overlook the opportunities in paper-intensive work processes.Xerox Managed Print Services for the U.S. Federal Government uses a secure FedRAMP (Federal Risk and Authorization Management Program) authorized cloud to streamline processes and improve employee efficiency. Risk and cost are better managed, and service delivery and productivity improve.
  • With the increased revenue generated by the healthcare sector in the United States, doors are getting opened for the various technologies associated with increased efficiency. Managed Print Services (MPS) in healthcare directly address these problems by putting in place device standards in stages.
  • The USA is also one of the largest spenders on its healthcare and healthcare infrastructure; for instance, the NHE fact sheet projects that national health spending will increase at an average annual rate of 5.4% from 2019 to 2028 and reach USD 6.2 trillion at that time. This poses a huge opportunity for the market in the region.

The insurance industry in North America has seen substantial growth in the past. As the insurance industry responds to increasing market and cost pressures, optimizing the print environment is essential to saving time and money that could be better spent working with customers and growing the business.

Managed Print Services Market Competitor Analysis

The managed print services market is highly competitive and consists of a significant number of major players. In terms of market share, none of the players currently dominate the market; thus, the market is moving towards fragmentation. The providers are innovating their offerings in order to gain a competitive advantage.

In March 2022, in order to increase the comfort level of small businesses employing managed print services, Brother introduced a test subscription service (MPS). Over the previous year, managed print has had significant demand from the vendor. The final piece of the puzzle is its PrintSmart Essential offering, which includes a small company option that allows users to become familiar with managed print without restrictions or significant commitments. Customers can pay monthly with a three-month notice period for support, device installation, supply recycling, and maintenance services. Prices vary depending on page volumes and the hardware selected, from USD 17 to USD 62 per month.

Additional benefits of purchasing the report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

This product will be delivered within 2 business days.

Table of Contents

1.1 Study Deliverables
1.2 Study Assumptions
1.3 Scope of the Study
4.1 Market Overview
4.2 Introduction to Market Drivers and Restraints
4.3 Market Drivers
4.3.1 Initiatives by the Organizations to Reduce the Paper Wastage
4.3.2 Reduction in the Cost Involved
4.4 Market Restraints
4.4.1 Continuous Recurring Expenditure
4.5 Industry Attractiveness - Porter's Five Forces Analysis
4.5.1 Threat of New Entrants
4.5.2 Bargaining Power of Buyers/Consumers
4.5.3 Bargaining Power of Suppliers
4.5.4 Threat of Substitute Products
4.5.5 Intensity of Competitive Rivalry
5.1 Geography
5.1.1 North America US Canada
5.1.2 Europe Germany UK France Rest of Europe
5.1.3 Asia Pacific China Japan India Rest of Asia-Pacific
5.1.4 Latin America
5.1.5 Middle East and Africa
6.1 Company Profiles
6.1.1 Xerox Corporation
6.1.2 Ricoh Company Ltd.
6.1.3 HP Development Company, L.P.
6.1.4 Canon, Inc.
6.1.5 Brother UK Ltd
6.1.6 Lexmark International, Inc.
6.1.7 Konica Minolta, Inc.
6.1.8 Samsung Electronics Co. Ltd.
6.1.9 Kyocera Corporation
6.1.10 Toshiba Corporation
6.1.11 Sharp Corporation

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Xerox Corporation
  • Ricoh Company Ltd.
  • HP Development Company, L.P.
  • Canon, Inc.
  • Brother UK Ltd
  • Lexmark International, Inc.
  • Konica Minolta, Inc.
  • Samsung Electronics Co. Ltd.
  • Kyocera Corporation
  • Toshiba Corporation
  • Sharp Corporation