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Top UK retailers: delivery services and carriers used 2018

  • ID: 4802166
  • Report
  • Region: United Kingdom, Great Britain
  • 42 pages
  • Apex Insight
1h Free Analyst Time

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FEATURED COMPANIES

  • Abercrombie & Fitch
  • Claire’s
  • funkypigeon.com
  • Joules
  • Novatech
  • Tate Shop
  • MORE

This report identifies the delivery services, and the carriers, which are used by the retailers which comprise InternetRetailing’s UK Top 500.

  • The Summary report analyses overall usage patterns
  • The accompanying database sets out which service providers are used for each service by each retailer.

For each of the top UK retailers it answers:

  • Which delivery services does the retailer offer?
  • Which provider/s does it use to carry them out?

It also answers questions on overall service and carrier usage patterns such as:

  • How widely used are the leading carriers for express services and for economy services?
  • What proportion of the top retailers offer same day delivery?
  • What proportion offer click and collect via their own stores, via third party parcel shop and locker networks or via both?
  • Who are the main providers used for international delivery and two-man delivery?

The services covered are:

  • Standard/economy delivery
  • Express/next day delivery
  • Click and collect services
  • Same day delivery
  • Two man delivery
  • International delivery
Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Abercrombie & Fitch
  • Claire’s
  • funkypigeon.com
  • Joules
  • Novatech
  • Tate Shop
  • MORE
Introduction
  • About this report
  • Summary
  • About the author
Service and carrier usage patterns
  • Research sample
  • Overview of usage of delivery services
  • Domestic B2C parcel delivery services
  • Economy/standard delivery
  • Next-day/express delivery
  • Same day delivery
  • Click and collect: own stores vs networks
  • Parcel shop and locker networks
  • Two-man delivery
  • International delivery
Retailer service and carrier usage database

Appendix
  • List of figures
Companies excluded from the sample
  • Usage of services
  • Carriers used: all domestic parcels services (express and economy)
  • Carriers used: economy services
  • Carriers used: next-day/express services
  • Carriers used: same day delivery
  • Click and collect: own stores vs third party parcel shop and locker networks
  • Services used: third-party click and collect/parcel shop and locker networks
  • Carriers used: two-man delivery
  • Carriers used: international delivery
Note: Product cover images may vary from those shown
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  • Abercrombie & Fitch
  • Accessorize
  • Achica
  • Adidas
  • Agent Provocateur
  • Aldi
  • Aldo
  • Alexandra
  • AllSaints
  • Amazon
  • American Golf
  • Andertons Music
  • Ann Summers
  • Anthropologie
  • Ao.com
  • Apple
  • Appliances Direct
  • Argos
  • Aria Technology
  • Armani
  • Art.co.uk
  • Asics
  • Asos
  • Aspinal of London
  • Asus
  • Avon
  • Axminster
  • B&Q
  • Banana Republic
  • Barbour
  • bareMinerals
  • Barker & Stonehouse
  • Bathstore
  • Beaverbrooks
  • Bensons for Beds (two-man only)
  • Berghaus
  • Berry Bros. & Rudd
  • Bershka
  • Betterware
  • Bettys
  • Blacks
  • Blackwell’s
  • Blue Inc
  • Boden
  • Bondara
  • Bonmarché
  • BonPrix
  • Boohoo.com
  • BookDepository.com
  • Boots
  • Bose
  • Boux Avenue
  • Bradfords (two-man only)
  • BrandAlley
  • Brantano
  • Bravissimo
  • Build-A-Bear Workshop
  • Burberry
  • Burton
  • Buyagift
  • Calendar Club UK
  • Calvin Klein
  • Camper
  • Card Factory
  • CarpetRight (two-man only)
  • Carphone Warehouse
  • Cartier
  • Cass Art
  • Cath Kidston
  • CCL Computers
  • Chain Reaction Cycles
  • Character
  • Charles Clinkard
  • Charles Tyrwhitt
  • Chemist Direct
  • Chums
  • Claire’s
  • Clarks
  • Clas Ohlson
  • Coast
  • COS
  • Costco
  • Cotswold Outdoor
  • Cotton Traders
  • Crabtree & Evelyn
  • Craghoppers
  • Create and Craft
  • Crew Clothing Company
  • Crocs
  • Cromwell
  • Currys
  • CycleSurgery
  • Dabs.com
  • Damart
  • Debenhams
  • Decathlon
  • Deichmann
  • Dell
  • Denby
  • DFS (two-man only)
  • Diesel
  • Disney Store
  • DJI
  • Dobbies Garden Centres
  • Dorothy Perkins
  • Dr. Martens
  • Dreams
  • Dulux Decorator Centres
  • Dune London
  • Dunelm
  • Dunnes Stores
  • Dyson
  • Early Learning Centre
  • Ebuyer.com
  • Ecco
  • Ellis Brigham Mountain Sports
  • END.
  • Ernest Jones
  • eSpares
  • Esprit
  • Estée Lauder
  • Euro Car Parts
  • Euroffice
  • Evans
  • Evans Cycles
  • Everything5pounds.com
  • F&F
  • F.Hinds
  • Farfetch
  • Farrow & Ball
  • Fashion World
  • Fat Face
  • Feelunique.com
  • Figleaves.com
  • Find Me A Gift
  • Firebox
  • Fired Earth (two-man only)
  • FitFlop
  • Fitness Superstore
  • Flannels
  • Foot Locker
  • Footasylum
  • Forbidden Planet
  • Forever 21
  • Fortnum & Mason
  • Fossil
  • Fragrance Direct
  • Fraser Hart
  • Fred Perry
  • Free People
  • Freemans.com
  • French Connection
  • funkypigeon.com
  • Furniture Village
  • Gabor
  • GAK
  • Game
  • Games Workshop
  • Gant
  • GAP
  • Garmin
  • Gear4music.com
  • George at Asda
  • Getthelabel.com
  • GettingPersonal.co.uk
  • Glasses Direct
  • Go Outdoors
  • Goldsmiths
  • Graham & Greene
  • Grattan
  • Graze
  • G-Star Raw
  • Gucci
  • Guess
  • Guitarguitar
  • H&M
  • H.Samuel
  • Habitat
  • Hackett
  • Halfords
  • Hamleys
  • Harper Collins
  • Harrods
  • Harvey Nichols
  • Harveys (two-man only)
  • Hawes & Curtis
  • Hawkin’s Bazaar
  • Hawkshead Country Wear
  • Heal’s (two-man only)
  • High & Mighty
  • Hi-Tec Sports
  • hmv.com
  • Hobbs London
  • Hobbycraft
  • Holland & Barrett
  • Hollister
  • Home Bargains
  • Home Essentials
  • Homebase
  • Hornby
  • Hotel Chocolat
  • Hotter
  • House of Fraser
  • Hughes Electrical (HUGES?)
  • Hugo Boss
  • Ideal World
  • IKEA
  • Interflora
  • Intersport
  • IWOOT
  • J Crew
  • Jacamo
  • Jack & Jones
  • Jack Wills
  • Jacques Vert
  • Jaeger
  • JD Sports
  • JD Williams
  • Jessops
  • Jigsaw
  • Jimmy Choo
  • JML
  • Joe Browns
  • John Lewis
  • John Smith’s
  • JoJo Maman Bébé
  • Jones Bootmaker
  • Joules
  • Joy
  • Juno Records
  • Kaleidoscope
  • Kärcher
  • Karen Millen
  • Kenzo
  • Kiddicare
  • Kiehl’s
  • Kitbag.com
  • Kurt Geiger
  • L.K.Bennett
  • L’Occitane
  • La Redoute
  • Lacoste
  • Laithwaite’s
  • Lakeland
  • Lands’ End
  • Laptops Direct
  • Laura Ashley
  • Lego
  • Leisure Lakes Bikes
  • Liberty
  • Links of London
  • Lipsy
  • Littlewoods
  • Lloyds Pharmacy
  • Long Tall Sally
  • LookFantastic
  • Louis Vuitton
  • Lovehoney
  • Lush
  • Lyle & Scott
  • M&Co
  • M&S
  • MAC Cosmetics
  • Machine Mart
  • Made.com
  • MajesticWine
  • Mamas & Papas
  • MandM Direct
  • Mango
  • Massimo Dutti
  • Matalan
  • MatchesFashion.com
  • Max Spielmann
  • MenKind
  • Merlin Cycles
  • Microsoft
  • Millets
  • Mint Velvet
  • Miss Selfridge
  • Missguided
  • Mobile Fun
  • Moda in Pelle
  • Mole Valley Farmers
  • Molton Brown
  • Monsoon
  • Montblanc
  • Moonpig
  • Moss Bros
  • Mothercare
  • Mountain Warehouse
  • Mr Porter
  • Mulberry
  • Myprotein
  • Naked Wines
  • Nespresso
  • Net-A-Porter
  • New Look
  • Next
  • Nike
  • Nisbets
  • Notcutts Nurseries
  • Novatech
  • Oasis
  • Office
  • Oliver Bonas
  • Orvis
  • Outdoor & Country
  • Overclockers UK
  • Pandora
  • Paperchase
  • Paul Smith
  • Pavers
  • PC world
  • Peacocks
  • Pets at Home
  • Phase Eight
  • Photobox
  • Plumbase
  • Plumbworld
  • Poetry Fashion
  • Post office shop
  • Prada
  • Pretty Green
  • PrettyLittleThing
  • Printing.com
  • Pro-Direct
  • Pull & Bear
  • Puma
  • QD Stores
  • Quiz
  • QVC
  • Radley
  • Ralph Lauren
  • Rapha
  • Rapid Electronics
  • Reebok
  • Regatta Outdoor Clothing
  • Reiss
  • Richer Sounds
  • River Island
  • Robert Dyas
  • Rohan
  • Roman Originals
  • Route One
  • Rowlands Pharmacy
  • RS Components
  • Russell & Bromley
  • Ryman
  • Sainsbury’s
  • Sally Beauty
  • Schuh
  • Screwfix
  • ScS (two-man only)
  • SecretSales
  • Selfridges
  • Sevenoaks Sound and Vision
  • Shoe Zone
  • Simply Be
  • Slaters
  • Smyths
  • Snow+Rock
  • Sole
  • Space.NK
  • Specsavers
  • SportsDirect.com
  • SportsShoes.com
  • Staples
  • Sunglass Hut
  • Superdrug
  • Superdry
  • Superfi
  • Surfdome
  • Swarovski
  • Swatch
  • Sweaty Betty
  • T.M. Lewin
  • Tate Shop
  • Ted Baker
  • The Body Shop
  • The Book People
  • The Edinburgh Woollen Mill
  • The Entertainer
  • The Fragrance Shop
  • The Hut
  • The North Face
  • The Outnet
  • The Perfume Shop
  • The Range
  • The White Company
  • The Works
  • Thomann
  • Thomas Pink
  • Thomas Sabo
  • Thompson & Morgan
  • Thorntons
  • Tiffany & Co
  • Timpson
  • TJ Hughes
  • TK Maxx
  • Toast
  • Tommy Hilfiger
  • Toolstation
  • Toolstop
  • Topman
  • Topps Tiles
  • Topshop
  • Tripp
  • TTS Group
  • UGG Australia
  • Uniqlo
  • Urban Industry
  • Urban Outfitters
  • USC
  • Vans
  • Vax
  • Vente-Privee
  • Very
  • Victoria’s Secret
  • Victorian Plumbing
  • Viking
  • Virgin Wines
  • Vistaprint
  • Vivienne Westwood
  • Waitrose (same-day only)
  • Wallis
  • Warehouse
  • Warehouse
  • Warren James
  • Watch Shop
  • Watches of Switzerland
  • Waterstones
  • Wayfair.co.uk
  • Wedgwood
  • Weldricks Pharmacy
  • Wex Photographic/Wex Photo Video
  • Whistles
  • White stuff
  • Whittard of Chelsea
  • WHSmith
  • Wickes
  • Wiggle
  • Wilko.com
  • WorldStores
  • Wyevale Garden Centres (two-man only)
  • Wynsors World of Shoes
  • Yankee Candle
  • YOOX.com
  • Yours Womenswear
  • Yumi
  • Zalando
  • Zara
  • Zavvi
  • Zooplus
  • Zulily
Note: Product cover images may vary from those shown
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