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Internet Services Sourcing and Procurement Market Intelligence Report

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    Report

  • 111 Pages
  • June 2018
  • Region: Global
  • SpendEdge
  • ID: 4803914
Internet services refers to the provision of access to the Internet for user. Leveraging Internet services users can transfer huge amounts of data such as texts, sounds, images, graphics, and software between servers, portals, and devices such as computers, laptops, and mobiles. The Internet services market is poised for an accelerating category spend momentum owing to the immense popularity of BYOD devices that is creating an exponential demand for a unified communication platform within buyers’ organizations.

Covered in this report

The report provides actionable insights to improve source-to-contract cycle performance in the Global Internet services Market. It helps sourcing professionals formulate better category strategies, enhance savings, understand supplier and market challenges, and implement sourcing best practices.

The report, Global Internet Services Market, provides up-to-date information about market shifts and potential risks, as well as in-depth knowledge of products and services, which can help in planning and in executing category management activities. It focuses on the cost-saving aspects of procurement and on providing insights that can lead to optimization of category spend.

Category driver
  • High demand for unified communications

Category management strategy
  • Adherence to SLA terms during shorter contract durations

Procurement best practices
  • Collaborate with service providers that offer better contention ratio

Key questions answered in this report
  • What are the market dynamics?
  • What are the key market trends?
  • What are the category growth drivers?
  • What are the constraints on category growth?
  • Who are the suppliers in this market?
  • What are the demand-supply shifts?
  • What are the major category requirements?
  • What are the procurement best practices in this market?

You can request one free hour of our analyst’s time when you purchase this market report.

Table of Contents

PART 01: Executive Summary
PART 02: Market Insights
  • Global category spend
  • Category spend growth
  • Spend segmentation by region
  • Regional spend dynamics
  • Regional influence on global spend
  • Regional spend opportunity for suppliers

PART 03: Category Pricing Insights
  • Pricing outlook
  • Supplier cost structure
  • Outlook for input costs
  • Total cost of ownership analysis
  • Overview of pricing models
  • Comparison of pricing models
  • Supply chain margins
  • Cost drivers impacting pricing
  • Volume drivers impacting pricing

PART 04: Cost-Saving Opportunities
  • Supplier side levers
  • Buyer side levers
  • Quantifying cost-saving opportunities
  • Quantifying cost savings by negotiation strategies

PART 05: Best Practices
  • Innovation and success stories
  • Procurement excellence best practices
  • Procurement best practices
  • Sustainability practices

PART 06: Category Ecosystem
  • Market favorability index for suppliers
  • Competitiveness index for suppliers
  • Buyer power
  • Supplier power
  • Threat of new entrants
  • Threat of substitutes
  • Buyer ecosystem
  • Supplier ecosystem

PART 07: Category Management Strategy
  • Category management objectives
  • Supplier and buyer KPIs
  • Outsourcing category management activities
  • Risk management

PART 08: Category Management Enablers
  • Procurement organization
  • Category enablers

PART 09: Suppliers Selection
  • RFx essentials
  • Supplier selection criteria
  • Service level agreement
  • Incumbent supplier evaluation metrics

PART 10: Suppliers Under Coverage
  • Overview
  • Supplier positioning
  • Profile: AT&T
  • Profile: Verizon
  • Profile: Comcast
  • Profile: Vodafone
  • Profile: China Telecom
  • Profile: Charter Communications

PART 11: US Market Insights
  • Category spend in the US
  • Price outlook
  • Supplier cost structure in the US
  • Margins of suppliers in the US
  • Category cost drivers
  • Category volume drivers
  • Overview of best practices in the US
  • Procurement best practices in the US
  • US supply market overview
  • Supplier positioning for the US
  • Regional category risks

PART 12: Category Definition
  • Category hierarchy
  • Category scope
  • Category map

PART 13: Appendix
  • List of abbreviations
  • Key notes

List of Exhibits:
  • Global category spend (2017-2022)
  • Category spend growth (2017-2022)
  • Regional spend dynamics
  • Regional spend dynamics
  • Comparison of category maturity across regions
  • Regional spend opportunity for suppliers (2017-2022)
  • Category pricing dynamics
  • Supplier cost breakup
  • Input cost dynamics
  • Total cost of ownership model
  • Benefit comparison of pricing models
  • Pricing models – comparison matrix
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Cost-saving opportunities: Supply side levers
  • Cost-saving opportunities: Demand side levers
  • Cost-saving opportunity matrix
  • Negotiation grid
  • Innovation and success stories
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management metrics
  • Strategic sourcing and category management metrics
  • Technology-facilitated procurement metrics
  • Procurement best practices dashboard
  • Sustainability practices: Impact on the category
  • Sustainability best practices
  • Market environment score
  • Market competitiveness score
  • Buyer power score
  • Supplier power score
  • Ease of market entry score
  • Ease of substitution score
  • Buyer ecosystem: Outlook
  • Supplier ecosystem: Outlook
  • Ecosystem disruption threats
  • Key category management objectives
  • Supplier KPI dashboard: Importance for the category
  • Buyer KPI dashboard: Importance for the category
  • Category management enablers
  • Risk management matrix
  • Category enablers: Procurement model
  • Category enablers: Technology
  • RFx questions
  • Phase I RFI considerations
  • SLA terms
  • Supplier performance benchmarking criteria
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Caterpillar – Key information dashboard
  • Komatsu – Key information dashboard
  • Atlas Copco – Key information dashboard
  • Hitachi Construction Machinery – Key information dashboard
  • AB Volvo – Key information dashboard
  • Terex – Key information dashboard
  • US category spend (2017-2022)
  • Category pricing dynamics
  • Supplier cost breakup
  • Supplier margin analysis
  • Margin analysis across supply chain
  • Cost drivers
  • Volume drivers
  • Procurement excellence summary: Impact on the category
  • Supplier relationship management
  • Strategic sourcing and category management
  • Technology-facilitated procurement
  • Procurement best practices dashboard
  • Supplier operational capability matrix
  • Supplier positioning matrix
  • Risk management matrix
  • Category definition
  • Category nuances
  • Importance of category relative to other categories

Executive Summary

The following companies are recognised as the key suppliers in the Global Internet Services Category - Procurement Market Intelligence Report: AT&T, Verizon, Comcast, Vodafone, China Telecom, Charter Communications

Commenting on the report, an analyst from the research team said: “Buyers are advised to partner with service providers that can offer Internet services/4G connectivity through a low contention ratio. This ensures high quality of services for buyers.”

According to the report, one of the key growth contributors for the global internet services market is the high demand for unified communications such as IM, collaboration tools, and conferencing as they enable real-time communication among employees.

Further, the report states that one of the key category management strategies for the buyers in the global internet services market is to partner with suppliers that adhere to SLA terms during shorter contract durations to maximize network uptime.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains actionable insights to improve source-to-contract cycle performance in addition to a PESTLE analysis.

Companies Mentioned

  • AT&T
  • Verizon
  • Comcast
  • Vodafone
  • China Telecom
  • Charter Communications

Methodology

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