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BYOD and Enterprise Mobility - Global Market Trajectory & Analytics

  • ID: 4804695
  • Report
  • January 2021
  • Region: Global
  • 491 pages
  • Global Industry Analysts, Inc
As the Global Pandemic Spreads & Telecommuting Takes On New Flavor, It's a New World of Opportunities Ahead for Enterprise Mobility Strategies. BYOD & Enterprise Mobility to Reach $180.8 Billion

The global market for BYOD & Enterprise Mobility is expected to spike by over 21.1% in the year 2020 supported by the unprecedented exodus to work from home (WFH) models. The market will continue to grow and reach US$ 180.8 billion by the year 2027, trailing a post COVID-19 CAGR of 16.7% over the analysis period 2020 through 2027. With COVID-19 ushering in a phase of social distancing and lockdowns, the trend towards remote working has gained momentum, stronger than ever before. With the world confronted by the COVID-19 pandemic, several business operations have felt the need for technologies to remain operational amidst such emergencies. The pandemic has accentuated the need for adaptability among organizations to shift from the traditional office model to the digital workplace. Staying ahead of the competition involves embracing needed change which in the current times is companies going digital, enabling remote working options and adopting the Bring your own device (BYOD) approach, that are all characteristics of enterprise mobility. Enterprise mobility adds agility to the system and in turn enables businesses stay operational during times of crisis. Mobility & BYOD are no longer attractive and productive technologies to have. They have emerged to be critical for business continuity in COVID-19 times. Due to pandemic, more than 87% of companies have required or encouraged employees to work from home. While IT/ITES enterprises have been the frontrunners in adopting the model, enterprises operating in several other sectors including banking, telecommunications, Health & medical services, and education & training, have also embraced the model in a major way. Besides effectively processing the IT/ITES projects, the 'work-from-home' model can be highly useful in customer relationship and customer support operations such as Call center/customer service representatives, and virtual assistants, as well as in other activities such as online collaboration, translators, data entry and transcription, among others.

The beginning of the year 2020 witnessed companies adopting BYOD programs overnight to ensure a seamless transition to remote work. BYOD which originally emerged as an employee productivity enhancement tool has now become critical in coping with the ongoing COVID-19 crisis. With millions of people today working from home, the world economy has reached a 'tipping point' in favor of working from home. Investments in enterprise mobility & BYOD are expected to spike as companies scramble to build infrastructures that support & enhance working from home productivity in the age of COVID-19. The history of BYOD (bring your own device) can be traced back to the early part of the millennium when BroadVoice, a VoIP service provider enabled business calls to be routed to personal devices. The term BYOD gained mainstream acceptance after the emergence of smartphones and employees started bringing their devices to the office and connect them to corporate network. Intel was one of the first large enterprises to recognize the trend and create a formal policy for BYOD, and can be deemed as a watershed moment in the short history of the BYOD movement. The rapid growth of mobile broadband speeds has also contributed to the growth of the BYOD phenomenon. BYOD enhances workflow and employee satisfaction as they are able to utilize their devices for personal as well as work purposes. Moreover, the higher satisfaction as well as the ability to access work, and work-related communications at all times results in higher productivity. From an employer perspective, the adoption of BYOD reduces spending on devices as employees bring their own devices to work. Establishing policies for BYOD enables enterprises to address security concerns by authorizing devices and taking control of access to select devices. Moreover, policies also provide transparency on the number of personal devices logged onto the company's network. Organizations are getting into swing of the BYOD trend that promises lucrative gains in terms of employee productivity, cost savings, worker happiness. BYOD is emerging as a perfect deal for companies, enabling them to gain an additional 240 hours annually. With an increasing number of companies expecting workers to remain available remotely, even without providing mobile devices or associated stipends, BYOD is set to gain immense attention. Organizations are allowing employees to use their personal devices for work-related tasks.

Traditional solutions are being substituted by EMM vendors who can provide consolidated services for a variety of mobile appliances along with hybrid IT deployment. The future will see a shift to Internet of things (IoT) products and services. EMM and (IoT) together can improve user productivity by enhancing collaboration and decision making. IoT is on the verge of exploding with EMM facilitating the symbiosis between mobile network, immobile devices and enterprise apps. The coming together will ensure a controlled environment with standard security policies and enhanced overall productivity. Companies are using a variety of devices such as smartphones, wearables, tablets, laptops, printers, desktops and other rugged devices, making EMM vendors popular as they can integrate all these devices with any operating system to maintain a seamless user interface along with efficiency. User identity verification is important as corporate content and data is being accessed by multiple mobile devices. EMM is emerging as a one stop solution for encryption, user authentication, anti-virus controls and remote data/device access. EMM will play a major role in managing, streamlining, viewing, tracking, monitoring and securing all content, devices and apps of an organization ensuring that only authorized employees are able to access devices from anywhere at any time to enhance company productivity. Artificial Intelligence (AI) like IoT will play a major role in EMM. AI can improve employee experience and communication flow, process management and decision-making workflow. A world of opportunities will open up if AI and EMM are brought together .

Select Competitors (Total 302 Featured):
  • 8X8, Inc.
  • Accenture plc
  • AT&T Communications, LLC
  • Blackberry Limited
  • Capgemini SE
  • Cisco Systems, Inc.
  • Five9, Inc
  • Genesys
  • HCL Technologies Limited
  • Honeywell International Inc.
  • IBM Corporation
  • Infosys Limited
  • Intrado Corporation
  • Microsoft Corporation
  • NICE inContact
  • Oracle Corporation
  • SAP SE
  • Tata Consultancy Services Limited
  • Tech Mahindra Limited
  • Verizon Communications Inc.
  • Vonage Holdings Corp.
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I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
  • Impact of COVID-19 and a Looming Global Recession
  • COVID-19 Fast-Tracks Enterprise Mobility Initiatives
  • EXHIBIT 1: WFM Employees as a % of the Total Workforce
  • Enterprise Mobility: A Prelude
  • Snapshot of Business Cases Driving Adoption of Enterprise Mobility Solutions
  • Key Benefits Encouraging Mobility Trend among Enterprises Ranked by Importance Attached by Enterprises
  • Key Elements Targeted for Managed Mobility Deployments in the Short-Term Ranked by Priority Attached by Enterprise IT Departments
  • EXHIBIT 2: Global Workforce Population (2009, 2017, & 2024): Percentage Share Breakdown of Employees by Nature of Work
  • Bring Your Own Device (BYOD) Work Culture Encourages Growth
  • Key Factors Encouraging BYOD/COPE/COBO Trend among Enterprises Ranked by Importance Attached by Enterprises
  • Outlook
  • Developed Markets: Key Revenue Contributors
  • Emerging Markets: Hotspots for Growth
  • Key Issues & Challenges
  • Security Concerns
  • Costs
  • Device Management Issues
  • Lack of Enterprise Readiness
  • Complexity
  • Core Issues for Enterprise Mobility Deployment Ranked by the Level of Apprehension Attached by Enterprises Issue Ranking
  • Enterprise Mobility Ecosystem: An Overview
  • Recent Market Activity
2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS
  • Growing Use of Mobile Computing Devices Drives Demand for Enterprise Mobility
  • Rapid Proliferation of Smartphones Lends Traction to Enterprise Mobility Market
  • EXHIBIT 3: Global Smartphone Shipments in Million Units: 2016-2021
  • EXHIBIT 4: Global Mobile Internet Market (2020E): Percentage Share Breakdown of Revenues for by Data Service Category Mobile Internet Category Revenue Composition (in %)
  • Mobile Application Management Gains Momentum
  • Artificial Intelligence (AI) Redefines Enterprise Mobility
  • Cloud-based Applications Make Enterprise Mobility More Accessible
  • Pervasive Mobile Devices Drive BYOD
  • Introduction of 5G to Drive Enterprise Mobility
  • EXHIBIT 5: Breakdown of Network Latency (in Milliseconds) by Network Type
  • EXHIBIT 6: 5G Smartphone Sales in Million Units: 2019-2021
  • EXHIBIT 7: Global Smartphone Subscription Breakdown by Technology
  • Extension of Digital Features into the Physical World via Virtual Reality and Augmented Reality
  • Greater Complexity Calls for Simpler App Solutions
  • Tailored Apps Encourage Adoption
  • Cross-Platform App Development Gains Traction
  • Rise in Use of Virtual Personal Assistants by Enterprises
  • Integration of IoT and EMM Usher in Added Benefits
  • EXHIBIT 8: Global IoT Market (In %) by Industry for the Years 2018 and 2022
  • Location-Based Service to Become an Integral Part of Offices
  • Security Solutions Gain Prominence
  • EXHIBIT 9: Threat to Security and Privacy-Increase in Cyberattacks and Hacking amidst COVID-19 Pandemic
  • Rise in Use of Sophisticated Security Protocols
  • UEM Adoption Poised to Soar
  • Beacon Technology Gains Prominence
  • Enterprise Mobility Management (EMM) in Focus
  • IT and Telecom Industry: Foremost Adopters of Enterprise Mobility
  • Banking & Financial Services Sector at the Forefront
  • Insurers Leverage Enterprise Mobility for Quicker Claim Processing
  • Global Retailers Seek to Tap Proficiency of Enterprise Mobility
  • Enterprise Mobility Gains Increasing Role in E-Commerce Sector
  • Healthcare Sector Adopts Enterprise Mobility for Improved Patient Care
  • Warehouses Prioritize Enterprise Mobility to Infuse Agility & Flexibility
  • Role & Importance of Enterprise Mobility in Warehouse Environments: A Snapshot
  • Growing Adoption of Enterprise Mobility Strategy in Manufacturing Sector
  • Mobility Gaining Wider Traction in EHS Management
  • Logistics, Travel & Transportation Sectors: High Potential Verticals
  • SMB Sector Intensifies Adoption Curve
4. GLOBAL MARKET PERSPECTIVE

III. MARKET ANALYSIS
  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
  • Market Overview
  • EXHIBIT 10: Frequency of Remote Work Before and After COVID-19 in the US: 2020
  • EXHIBIT 11: Number of Mobile Workers in the US: 2020-2024
  • High Mobile Device Penetration Bodes Well for Growth
  • Market Analytics
  • CANADA
  • JAPAN
  • CHINA
  • EUROPE
  • Market Overview
  • Market Analytics
  • FRANCE
  • GERMANY
  • ITALY
  • UNITED KINGDOM
  • REST OF EUROPE
  • ASIA-PACIFIC
  • Market Overview
  • India
  • Market Analytics
  • REST OF WORLD
IV. COMPETITION
  • Total Companies Profiled: 565
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