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PC as a Service (PCaaS) Market by Offering (Hardware, Software, Services), Enterprise Type (SMEs, Large Enterprises), Vertical (IT & Telecommunications, Healthcare & Life Sciences, Education, BFSI, Government), and Geography - Global Forecast to 2024

  • ID: 4832848
  • Report
  • Region: Global
  • 130 Pages
  • Markets and Markets
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The PCaaS Market is Estimated to be Valued at USD 15.9 Billion in 2019 and is Expected to Reach USD 141.6 Billion by 2024, at a CAGR of 54.9% Between 2019 and 2024

FEATURED COMPANIES

  • Arrow Electronics
  • Computacentre
  • Hewlett-Packard Company
  • Panasonic Corporation
  • SHI International Corp.
  • Synnex Corporation
  • MORE

Inclination toward OPEX model rather than CAPEX model is expected to drive the overall growth of PC as a Service market

The PC as a Service (PCaaS) market is currently in the growth phase and is expected to grow tremendously in the near future. Factors such inclination of businesses toward the OPEX model rather than the CAPEX model; superior benefits offered by PCaaS business model; and additional advantages of the PCaaS model, such as flexibility and scalability, are driving the market towards high growth. The restraining factor for PCaaS is lack of product differentiation.

Services segment to hold the largest share of PCaaS market during the forecast period

The PCaaS agreement includes a variety of support and maintenance services. The PCaaS service suite consists of a collection of PC lifecycle services, which include installation, deployment and integration, asset recovery services, and repair and maintenance services as per the end-user requirements. These services offered are flexible since they can be tailored and customized. Many PC OEMs are offering direct services as per the contract. Also, there are managed service providers, and value-added resellers (VARs) who have been partnering with different hardware manufacturers, and software vendors, and provide complete PCaaS solutions under their brand names.

Large enterprises to grow at a higher CAGR, during the forecast period

Organizations with more than 500 employees are considered as large enterprises. Reduction in IT support and procurement workload, the option to acquire the latest technology faster, and reduction in the cost of PC deployment are the major reasons why large enterprises are opting PCaaS. Large enterprises have a huge network of IT devices. Moreover, maintenance of these devices has a lot of costs associated with it; many IT departments also lack the expertise to assess the latest workplace solutions for availability, scalability, security, and other organization-specific compliances. PCaaS offers the maintenance of hardware, software, and other related services at a fixed monthly price helping large organizations to save costs.

The PCaaS market in North America to hold the largest share during the forecast period

North America contributes significantly to the PCaaS market, and the market is expected to witness a higher growth rate in this region during the forecast period. North America has always been at the forefront of adopting new and innovative technologies, such as PCaaS solutions. The market in this region provides a suitable environment in terms of government regulations and compliance, for start-ups and SMEs. This region is home to some of the major PCaaS providers such as HP, Dell, Microsoft, and CompuCom. The service providers, ranging from small businesses to multinational companies, in this region, have extensive expertise in managing the IT infrastructure and maintaining the operations. The high demand for PCs in various industries is a dominant driving force substantiating the market growth in the region.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the PCaaS ecosystem.

Breakdown of primary participants’ profile:

  • By Company Type: Tier 1 = 35%, Tier 2 = 45%, and Tier 3 = 20%
  • By Designation: C-Level Executives = 40%, Directors = 35%, and Others = 25%
  • By Region: North America = 40%, Europe = 20%, APAC = 30%, and RoW = 10%

Lenovo (Hong Kong), Hewlett-Packard (US), Dell Technologies (US), CompuCom Systems (US), Microsoft (US), Service IT Direct (Bizbang) (US), StarHub (Singapore), Telia (Sweden), Arrow Electronics (US), SHI International (US), Softcat (England), Computer System Australia (CSA) (Australia), PC Connection (US), Hemmersbach (Germany), ATEA Group (Norway), SYNNEX Corporation (US), Zones (US), CHG-MERIDIAN (Germany), Innova Technology Services (UK), Utopic Software (US), Intel Corporation (US), XMA LTD (England), Capgemini (France), RAM-Tech PC Solutions (US), Panasonic Corporation (Japan), and Computacentre (UK) are a few major players in the PCaaS market.

Research Coverage:

Offering, enterprise type, vertical, and geography are the segments covered in this report. It also gives a detailed view of the market across four main regions: North America, Europe, APAC, and RoW.

Reasons to Buy the Report:

This report includes statistics pertaining to the PCaaS market in terms of the offering, enterprise type, vertical, and geography, along with their respective market sizes.
Major drivers, restraints, opportunities, and challenges for the PCaaS market have been provided in detail in this report.
The report includes illustrative segmentation, analysis, and forecast for the PCaaS market based on its segments and subsegments.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Arrow Electronics
  • Computacentre
  • Hewlett-Packard Company
  • Panasonic Corporation
  • SHI International Corp.
  • Synnex Corporation
  • MORE

1 Introduction
1.1 Study Objectives
1.2 Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Years Considered
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Major Secondary Sources
2.1.1.2 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.1.1 Approach for Capturing Market Size By Bottom-Up Analysis
2.2.2 Top-Down Approach
2.2.2.1 Approach for Capturing Market Size By Top-Down Analysis
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities for Growth of PC as A Service Market
4.2 Global PCaaS Market, By Offering
4.3 Global PCaaS Market, By Enterprise Type
4.4 Global PCaaS Market, By Vertical
4.5 Global PCaaS Market, By Geography

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Inclination Toward Opex Model Rather Than Capex Model
5.2.1.2 Superior Benefits of PCaaS Business Model
5.2.1.3 Additional Advantages of PCaaS Model Such as Flexibility and Scalability
5.2.2 Restraints
5.2.2.1 Absence of Awareness in Field of PCaaS in Developing Countries
5.2.2.2 Lack of Product Differentiation
5.2.3 Opportunities
5.2.3.1 Probability of Adoption of PCaaS By Small and Medium-Sized Enterprises
5.2.3.2 Potential Demand for PCaaS in Untapped Regions – APAC and RoW
5.2.3.3 Increase in Revenue of MSPS By Offering PCaaS Solutions
5.2.4 Challenges
5.2.4.1 Security and Data Protection Risks in BFSI

6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.2.1 Solution Providers
6.2.2 Managed Service Providers
6.2.3 End Users
6.3 Industry Trends
6.3.1 Rising Trend of OEMS Becoming Multibrand Hardware Providers
6.3.2 Growing Number of Managed Service Providers

7 PCaaS Market, By Offering
7.1 Introduction
7.2 Hardware
7.2.1 Desktops
7.2.2 Laptops, Notebooks, and Tablets
7.3 Software
7.4 Services

8 PCaaS Market, By Enterprise Type
8.1 Introduction
8.2 Small and Medium-Sized Enterprises (SMEs)
8.3 Large Enterprises

9 PCaaS Market, By Vertical
9.1 Introduction
9.2 IT & Telecommunications
9.3 Healthcare & Life Sciences
9.4 Education
9.5 Banking, Financial Services and Insurance (BFSI)
9.6 Government
9.7 Other (Retail and Manufacturing)

10 Geographic Analysis
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada and Mexico
10.3 Europe
10.3.1 UK
10.3.2 France
10.3.3 Germany
10.3.4 Rest of Europe
10.4 APAC
10.4.1 Australia & New Zealand
10.4.2 India
10.4.3 Japan
10.4.4 China
10.4.5 Rest of APAC
10.5 Rest of the World

11 Competitive Landscape
11.1 Overview
11.2 Player Ranking Analysis: PCaaS Market
11.3 Competitive Leadership Mapping
11.3.1 Visionary Leaders
11.3.2 Dynamic Differentiators
11.3.3 Innovators
11.3.4 Emerging Companies
11.4 Competitive Situations and Trends
11.4.1 Product Launches and Developments
11.4.2 Agreements, Partnerships, Contracts, Joint Ventures, and Collaborations
11.4.3 Expansions and Investments
11.4.4 Mergers and Acquisitions

12 Company Profiles
12.1 Introduction
12.2 Key Players
12.2.1 Lenovo
12.2.1.1 Business Overview
12.2.1.2 Products and Solutions Offered
12.2.1.3 Recent Developments
12.2.1.4 SWOT Analysis
12.2.1.5 Publisher View
12.2.2 Hewlett-Packard Company
12.2.2.1 Business Overview
12.2.2.2 Products and Solutions Offered
12.2.2.3 Recent Developments
12.2.2.4 SWOT Analysis
12.2.2.5 Publisher View
12.2.3 Dell Technologies
12.2.3.1 Business Overview
12.2.3.2 Products and Solutions Offered
12.2.3.3 Recent Developments
12.2.3.4 SWOT Analysis
12.2.3.5 Publisher View
12.2.4 Compucom Systems (Office Depot)
12.2.4.1 Business Overview
12.2.4.2 Products and Solutions Offered
12.2.4.3 Recent Developments
12.2.4.4 SWOT Analysis
12.2.4.5 Publisher View
12.2.5 Microsoft
12.2.5.1 Business Overview
12.2.5.2 Products and Solutions Offered
12.2.5.3 Recent Developments
12.2.5.4 SWOT Analysis
12.2.5.5 Publisher View
12.2.6 Service It Direct (Bizbang)
12.2.6.1 Business Overview
12.2.6.2 Products and Solutions Offered
12.2.6.3 Publisher View
12.2.7 Starhub
12.2.7.1 Business Overview
12.2.7.2 Products and Solutions Offered
12.2.7.3 Recent Developments
12.2.7.4 Publisher View
12.2.8 Telia
12.2.8.1 Business Overview
12.2.8.2 Products and Solutions Offered
12.2.8.3 Recent Developments
12.2.8.4 Publisher View
12.2.9 Arrow Electronics
12.2.9.1 Business Overview
12.2.9.2 Products and Solutions Offered
12.2.9.3 Recent Developments
12.2.9.4 Publisher View
12.2.10 SHI International Corp.
12.2.10.1 Business Overview
12.2.10.2 Products and Solutions Offered
12.2.10.3 Recent Developments
12.2.10.4 Publisher View
12.3 Other Important Players
12.3.1 Softcat
12.3.2 Computer System Australia (CSA)
12.3.3 PC Connection
12.3.4 Hemmersbach
12.3.5 Atea Global Services (Atea Group)
12.3.6 Synnex Corporation
12.3.7 Zones
12.3.8 Chg-Meridian
12.3.9 Innova Technology Services
12.4 Key Innovators
12.4.1 Utopic Software
12.4.2 Intel Corporation
12.4.3 XMA Ltd
12.4.4 Capgemini
12.4.5 Ram-Tech PC Solutions
12.4.6 Panasonic Corporation
12.4.7 Computacentre

13 Appendix
13.1 Insights From Industry Experts
13.2 Discussion Guide
13.3 Knowledge Store: The publisher's Subscription Portal
13.4 Available Customizations
13.5 Related Reports
13.6 Author Details

List of Tables

Table 1 PC as A Service Market, By Offering, 2016—2024 (USD Billion)
Table 2 PC as A Service Market for Hardware, By Region, 2016—2024 (USD Billion)
Table 3 PC as A Service Market, By Device Type, 2016—2024 (USD Million)
Table 4 PC as A Service Market for Desktops, By Region, 2016—2024 (USD Million)
Table 5 PC as A Service Market for Laptops, Notebooks, and Tablets, By Region, 2016—2024 (USD Million)
Table 6 PC as A Service Market for Software, By Region, 2016—2024 (USD Billion)
Table 7 PC as A Service Market for Services, By Region, 2016—2024 (USD Billion)
Table 8 PC as A Service Market, By Enterprise Type, 2016—2024 (USD Billion)
Table 9 PC as A Service Market for SMEs, By Region, 2016—2024 (USD Billion)
Table 10 PC as A Service Market for Large Enterprises, By Region, 2016—2024 (USD Billion)
Table 11 PC as A Service Market, By Vertical, 2016—2024 (USD Billion)
Table 12 PC as A Service Market for IT & Telecommunications, By Region, 2016—2024 (USD Million)
Table 13 PC as A Service Market for Healthcare & Life Sciences, By Region, 2016—2024 (USD Million)
Table 14 PC as A Service Market for Education Vertical, By Region, 2016—2024 (USD Million)
Table 15 PC as A Service Market for BFSI, By Region, 2016—2024 (USD Million)
Table 16 PC as A Service Market for Government, By Region, 2016—2024 (USD Million)
Table 17 PC as A Service Market for Other Verticals (Retail & Manufacturing), By Region, 2016—2024 (USD Million)
Table 18 PC as A Service Market, By Region, 2016—2024 (USD Billion)
Table 19 PC as A Service Market in North America, By Offering, 2016—2024 (USD Billion)
Table 20 PC as A Service Market in North America, By Device Type, 2016—2024 (USD Million)
Table 21 PC as A Service Market in North America, By Enterprise Type, 2016—2024 (USD Billion)
Table 22 PC as A Service Market in North America, By Vertical, 2016—2024 (USD Million)
Table 23 PC as A Service Market in Europe, By Offering, 2016—2024 (USD Billion)
Table 24 PC as A Service Market in Europe, By Device Type, 2016—2024 (USD Million)
Table 25 PC as A Service Market in Europe, By Enterprise Type, 2016—2024 (USD Billion)
Table 26 PC as A Service Market in Europe, By Vertical, 2016—2024 (USD Million)
Table 27 PC as A Service Market in APAC, By Offering, 2016—2024 (USD Million)
Table 28 PC as A Service Market in APAC, By Device Type, 2016—2024 (USD Million)
Table 29 PC as A Service Market in APAC, By Enterprise Type, 2016—2024 (USD Billion)
Table 30 PC as A Service Market in APAC, By Vertical, 2016—2024 (USD Million)
Table 31 PC as A Service Market in RoW, By Offering, 2016—2024 (USD Million)
Table 32 PC as A Service Market in RoW, By Device Type, 2016—2024 (USD Million)
Table 33 PC as A Service Market in RoW, By Enterprise Type, 2016—2024 (USD Million)
Table 34 PC as A Service Market in RoW, By Vertical, 2016—2024 (USD Million)

List of Figures

Figure 1 PC as A Service Market Segmentation
Figure 2 PCaaS Market: Research Design
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Global PC as A Service Market 2016–2024 (USD Billion)
Figure 7 PCaaS Market for Software Offerings to Register Highest CAGR, During Forecast Period
Figure 8 Small and Medium-Sized Enterprises (SMEs) to Hold Larger Size of PCaaS Market During Forecast Period
Figure 9 IT & Telecommunications Vertical to Dominate PCaaS Market, During Forecast Period
Figure 10 Market in APAC to Register Highest CAGR During Forecast Period
Figure 11 PC as A Service Market Expected to Exhibit High Growth From 2019 to 2024
Figure 12 PCaaS Market for Software Offerings to Grow at Highest CAGR During Forecast Period
Figure 13 PCaaS Market for Small and Medium-Sized Enterprises to Hold Larger Size During Forecast Period
Figure 14 IT & Telecommunications Vertical to Hold Largest Size of PCaaS Market During Forecast Period
Figure 15 North America to Account for Largest Size of PCaaS Market During Forecast Period
Figure 16 PCaaS Market: Drivers, Restraints, Opportunities, and Challenges
Figure 17 PC as A Service Market: Value Chain Analysis
Figure 18 PCaaS Market, By Offering
Figure 19 PCaaS Market for Software Offerings to Grow at Highest CAGR During Forecast Period
Figure 20 Expenditure on Older PC
Figure 21 PCaaS Market, By Enterprise Type
Figure 22 Small and Medium-Sized Enterprises (SMEs) to Hold Larger Size of PCaaS Market During Forecast Period
Figure 23 PCaaS Market, By Vertical
Figure 24 IT & Telecommunications to Exhibit Highest CAGR in PCaaS Market During Forecast Period
Figure 25 PCaaS Market, By Region
Figure 26 APAC to Exhibit Highest CAGR in PC as A Service Market During Forecast Period
Figure 27 APAC to Register Highest CAGR in PCaaS Market During Forecast Period
Figure 28 North America: PCaaS Market Snapshot
Figure 29 Europe: PCaaS Market Snapshot
Figure 30 Private Sector Businesses in UK
Figure 31 APAC: PCaaS Market Snapshot
Figure 32 Key Developments By Leading Players in Market From 2016 to 2019
Figure 33 Ranking of Key Players in PCaaS Market, 2018
Figure 34 PCaaS Market (Global) Competitive Leardership Mapping, 2018
Figure 35 Lenovo Group: Company Snapshot
Figure 36 Hewlett-Packard Company (HP): Company Snapshot
Figure 37 Dell Technologies: Company Snapshot
Figure 38 Office Depot (Compucom Systems): Company Snapshot
Figure 39 Microsoft: Company Snapshot
Figure 40 Starhub: Company Snapshot
Figure 41 Telia: Company Snapshot
Figure 42 Arrow Electronics: Company Snapshot

Note: Product cover images may vary from those shown
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  • Arrow Electronics
  • Atea Global Services (Atea Group)
  • Capgemini
  • Chg-Meridian
  • Compucom Systems (Office Depot)
  • Computacentre
  • Computer System Australia (CSA)
  • Dell Technologies
  • Hemmersbach
  • Hewlett-Packard Company
  • Innova Technology Services
  • Intel Corporation
  • Lenovo
  • Panasonic Corporation
  • PC Connection
  • Ram-Tech PC Solutions
  • Service It Direct (Bizbang)
  • SHI International Corp.
  • Softcat
  • Starhub
  • Synnex Corporation
  • Telia
  • Utopic Software
  • XMA Ltd
  • Zones
Note: Product cover images may vary from those shown
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