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Debt Collection Software Market by Component (Software, Services), Organization Size, Deployment Type, User Type (Financial Institutions, Collection Agencies, Healthcare, Government, Telecom & Utilities), and Region - Global Forecast to 2024

  • ID: 4832925
  • Report
  • Region: Global
  • 129 Pages
  • Markets and Markets
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The Global Debt Collection Software Market Size is Expected to Grow from an Estimated Value of USD 2.9 Billion in 2019 to USD 4.6 Billion by 2024, at a CAGR of 9.6%

FEATURED COMPANIES

  • AMEYO
  • Chetu
  • EXUS
  • FIS
  • Katabat
  • Loxon Solutions
  • MORE

Growing demand for automation and self-service payment models to improve the collection process are expected to drive the growth of the debt collection software market

The debt collection software industry is driven by various factors, such as leveraging advanced technologies to automate the collection process and rolling out self-service payment models to speed up the collection process. However, the inadequacy of legacy systems and growing regulations can hinder the growth of the market.

The telecom & utilities segment is projected to grow at the highest CAGR during the forecast period

With time, several organizations have deployed a mix of technologies, computer systems, and modern debt collection software to manage their increasing subscriber base. Telecom and utilities enterprises are continually moving forward and trying to stay on top of the latest trends and technologies as collecting telecom debts and tracking customers can be very challenging. Today, legal notices no longer pose a threat to debtors, and growing rules & regulations have made the collection process even more complex. Hence, many telecom and utility companies are using mobile technologies and have introduced self-service payment platform to keep track of their customers, follow up on the bill payment, and help them maintain their credibility.

The integration & implementation services segment expected to account for the largest share during the forecast period

Integration & implementation services provide ease to organizations in deploying debt collection software. These services ensure organizations that their applications would be integrated effortlessly with their internal and external systems, and they would get the most out of investments made on IT infrastructure. System integrators help enterprises understand the operational functionalities of their existing systems and establish reliable connectivity between data, people, applications, and devices for the growth of business revenue.

APAC expected to grow at the highest rate during the forecast period

The debt collection software market in APAC is expected to grow at the highest CAGR during the forecast period, due to the increase in demand for technologically driven debt collection software and services. This software enables an organization to fine-tune the collection process, manage credit risk, and improve debt recovery rate. The APAC region is expected to experience extensive growth opportunities during the forecast period. Australia and New Zealand (ANZ), India, Japan, and China have emerged as undisputed leaders in the debt collection software market.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the debt collection software market.

  • By company type: Tier 1 - 38%, Tier 2 - 42%, and Tier 3 - 20%
  • By designation: C-level - 40%, Director-level - 35%, and Others - 25%
  • By region: North America - 35%, Europe - 40%, APAC - 15%, RoW - 10%

Major vendors offering debt collection software and services across the globe include FIS (US), FICO (US), Experian (Ireland), CGI (Canada), TransUnion (US), Pegasystems (US), Temenos (Switzerland), Intellect Design Arena (India), Nucleus Software (India), Chetu (US), AMEYO (India), Loxon Solutions (Hungary), EXUS (UK), Kuhlekt (Australia), and Katabat (US).
The study includes an in-depth competitive analysis of these key players in the debt collection software market, with their company profiles, recent developments, and key market strategies.

Research coverage

The market study covers the debt collection software market size across segments. It aims at estimating the market size and the growth potential of this market across different segments, namely, component (software and services), deployment type, organization size, user type, and region. The study also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key benefits of buying the report

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall debt collection software market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • AMEYO
  • Chetu
  • EXUS
  • FIS
  • Katabat
  • Loxon Solutions
  • MORE

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Industry Insights
2.2 Market Size Estimation
2.3 Research Assumptions
2.4 Limitations

3 Executive Summary

4 Premium Insights

5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.2 Restraints
5.2.3 Opportunities
5.2.4 Challenges
5.3 Enterprise Asset Management Market: Use Cases
5.3.1 Use Case #1
5.3.2 Use Case #2
5.3.3 Use Case #3
5.3.4 Use Case #4
5.3.5 Use Case #5
5.4 Regulatory Compliance

6 Debt Collection Software Market By Component
6.1 Introduction
6.2 Software
6.3 Services
6.3.1 Consulting
6.3.2 Integration and Implementation
6.3.3 Training and Support

7 Debt Collection Software Market By Deployment Type
7.1 Introduction
7.2 On-Premises
7.3 Cloud

8 Debt Collection Software Market By Organization Size
8.1 Introduction
8.2 Large Enterprises
8.3 Small and Medium-Sized Enterprises

9 Debt Collection Software Market By User Type
9.1 Introduction
9.2 Financial Institutions (Banks & NBFC)
9.3 Collection Agencies
9.4 Healthcare
9.5 Government
9.6 Telecom and Utilities
9.7 Others (Real Estate, and Retail)

10 Debt Collection Software Market By Region
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada
10.3 Europe
10.3.1 UK
10.3.2 Germany
10.3.3 France
10.3.4 Rest of Europe
10.4 Asia Pacific
10.4.1 ANZ
10.4.2 Japan
10.4.3 China
10.4.4 Rest of APAC
10.5 Middle East and Africa
10.5.1 KSA
10.5.2 South Africa
10.5.3 UAE
10.5.4 Rest of Mea
10.6 Latin America
10.6.1 Brazil
10.6.2 Mexico
10.6.3 Rest of Latin America

11 Competitive Landscape
11.1 Overview
11.2 Competitive Scenario
11.2.1 New Product/Solution Launches and Enhancements
11.2.2 Business Expansions
11.2.3 Acquisitions
11.2.4 Partnerships and Collaborations
11.3 Microquadrant Overview
11.2.1 Visionary Leaders
11.2.2 Dynamic Differentiators
11.2.3 Innovators
11.2.4 Emerging Companies

12 Company Profiles
12.1 Introduction
12.2 FIS
12.3 CGI
12.4 Experian
12.5 FICO
12.6 Transunion
12.7 Pegasystems
12.8 Temenos
12.9 Intellect Design Arena
12.10 Nucleus Software
12.11 Chetu
12.12 AMEYO
12.13 EXUS
12.14 KuhleKT
12.15 Loxon Solutions
12.16 Katabat

13 Appendix
13.1 Discussion Guide
13.2 Knowledge Store: Subscription Portal
13.3 Introduction RT: Real-Time Market Intelligence
13.4 Available Customizations
13.5 Related Reports
13.6 Author Details

List of Tables
Table 1 United States Dollar Exchange Rate, 2016-2018
Table 2 Factor Analysis
Table 3 Debt Collection Software Market Size, By Component, 2017-2024 (USD Million)
Table 4 Software: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 5 Services: Debt Collection Software Market Size, By Type, 2017-2024 (USD Million)
Table 6 Services: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 7 Consulting Market Size, By Region, 2017-2024 (USD Million)
Table 8 Integration and Implementation Market Size, By Region, 2017-2024 (USD Million)
Table 9 Training and Support Market Size, By Region, 2017-2024 (USD Thousand)
Table 10 Debt Collection Software Market Size, By Organization Size, 2017-2024 (USD Million)
Table 11 Large Enterprises: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 12 Small and Medium-Sized Enterprises: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 13 Debt Collection Software Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 14 On-Premises: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 15 Cloud: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 16 Debt Collection Software Market Size, By User Type, 2017-2024 (USD Million)
Table 17 Financial Institutions: Debt Collection Software Market Size, by Region, 2017-2024 (USD Million)
Table 18 Collection Agencies: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 19 Healthcare: Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 20 Government: Debt Collection Software Market Size, By Region, 2017-2024 (USD Thousand)
Table 21 Telecom and Utilities: Debt Collection Software Market Size, by Region, 2017-2024 (USD Million)
Table 22 Others: Debt Collection Software Market Size, By Region, 2017-2024 (USD Thousand)
Table 23 Debt Collection Software Market Size, By Region, 2017-2024 (USD Million)
Table 24 North America: Debt Collection Software Market Size, By Component, 2017-2024 (USD Million)
Table 25 North America: Debt Collection Software Market Size, By Service, 2017-2024 (USD Million)
Table 26 North America: Debt Collection Software Market Size, By Organization Size, 2017-2024 (USD Million)
Table 27 North America: Debt Collection Software Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 28 North America: Debt Collection Software Market Size, By User Type, 2017-2024 (USD Million)
Table 29 North America: Debt Collection Software Market Size, By Country, 2017-2024 (USD Million)
Table 30 Europe: Debt Collection Software Market Size, By Component, 2017-2024 (USD Million)
Table 31 Europe: Debt Collection Software Market Size, By Service, 2017-2024 (USD Million)
Table 32 Europe: Debt Collection Software Market Size, By Organization Size, 2017-2024 (USD Million)
Table 33 Europe: Debt Collection Software Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 34 Europe: Debt Collection Software Market Size, By User Type, 2017-2024 (USD Million)
Table 35 Europe: Debt Collection Software Market Size, By Country, 2017-2024 (USD Million)
Table 36 Asia Pacific: Debt Collection Software Market Size, By Component, 2017-2024 (USD Million)
Table 37 Asia Pacific: Debt Collection Software Market Size, By Service, 2017-2024 (USD Million)
Table 38 Asia Pacific: Debt Collection Software Market Size, By Organization Size, 2017-2024 (USD Million)
Table 39 Asia Pacific: Debt Collection Software Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 40 Asia Pacific: Debt Collection Software Market Size, By User Type, 2016-2023 (USD Million)
Table 41 Asia Pacific: Debt Collection Software Size, By Country, 2017-2024 (USD Million)
Table 42 Middle East and Africa: Debt Collection Software Market Size, by Component, 2017-2024 (USD Million)
Table 43 Middle East and Africa: Debt Collection Software Market Size, by Service, 2017-2024 (USD Thousand)
Table 44 Middle East and Africa: Debt Collection Software Market Size, by Organization Size, 2017-2024 (USD Million)
Table 45 Middle East and Africa: Debt Collection Software Market Size, by Deployment Type, 2017-2024 (USD Million)
Table 46 Middle East and Africa: Debt Collection Software Market Size, by User Type, 2017-2024 (USD Thousand)
Table 47 Middle East and Africa: Debt Collection Software Market Size, by Country, 2017-2024 (USD Million)
Table 48 Latin America: Debt Collection Software Market Size, By Component, 2017-2024 (USD Million)
Table 49 Latin America: Debt Collection Software Market Size, By Service, 2017-2024 (USD Thousand)
Table 50 Latin America: Debt Collection Software Market Size, By Organization Size, 2017-2024 (USD Million)
Table 51 Latin America: Debt Collection Software Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 52 Latin America: Debt Collection Software Market Size, By User Type, 2017-2024 (USD Thousand)
Table 53 Latin America: Debt Collection Software Market Size, By Country, 2017-2024 (USD Million)
Table 54 New Product/Solution Launches and Product Enhancements, 2017-2019
Table 55 Business Expansions, 2017-2018
Table 56 Acquisitions, 2018-2019
Table 57 Partnerships and Agreements, 2017-2019
Table 58 Evaluation Criteria

List of Figures
Figure 1 Debt Collection Software Market: Research Design
Figure 2 Debt Collection Software Market: Top-Down and Bottom-Up Approaches
Figure 3 On-Premises Segment To Account For A Higher Share In The Debt Collection Software Market In 2019
Figure 4 North America To Account For The Highest Share of The Debt Collection Software Market In 2019
Figure 5 Growing Focus of Organizations Toward Automating Collection Process To Drive The Growth of Debt Collection Software Market
Figure 6 Financial Institutions Segment and The United States To Account For The Highest Shares In The North American Debt Collection Software Market In 2019
Figure 7 Debt Collection Software Market In Australia and New Zealand To Grow At The Highest Rate During The Forecast Period
Figure 8 Drivers, Restraints, Opportunities, and Challenges: Debt Collection Software Market
Figure 9 Services Segment To Grow At A Higher Cagr During The Forecast Period
Figure 10 Integration and Implementation Segment To Grow At The Highest Cagr During The Forecast Period
Figure 11 Small and Medium-Sized Enterprises Segment To Grow At A Higher Cagr During The Forecast Period
Figure 12 Cloud Segment To Grow At A Higher Cagr During The Forecast Period
Figure 13 Telecom and Utilities Segment To Grow At The Highest Cagr During The Forecast Period
Figure 14 Asia Pacific To Witness Significant Growth During The Forecast Period
Figure 15 North America: Market Snapshot
Figure 16 Asia Pacific: Market Snapshot
Figure 17 Key Developments By The Leading Players In The Debt Collection Software Market, 2017-2019
Figure 18 Debt Collection Software Market (Global) Competitive Leadership Mapping, 2019
Figure 19 Cgi: Company Snapshot
Figure 20 Cgi: Swot Analysis
Figure 21 Experian: Company Snapshot
Figure 22 Experian: Swot Analysis
Figure 23 Fis: Company Snapshot
Figure 24 Fis: Swot Analysis
Figure 25 Fico: Company Snapshot
Figure 26 Fico: Swot Analysis
Figure 27 Transunion: Company Snapshot
Figure 28 Transunion: Swot Analysis
Figure 29 Intellect Design Arena: Company Snapshot
Figure 30 Nucleus Software: Company Snapshot
Figure 31 Pegasystems: Company Snapshot
Figure 32 Temenos: Company Snapshot

Note: Product cover images may vary from those shown
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  • AMEYO
  • CGI
  • Chetu
  • Experian
  • EXUS
  • FICO
  • FIS
  • Intellect Design Arena
  • Katabat
  • KuhleKT
  • Loxon Solutions
  • Nucleus Software
  • Pegasystems
  • Temenos
  • Transunion
Note: Product cover images may vary from those shown
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