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Retail Omni-Channel Commerce Platform - Market Analysis, Trends, and Forecasts

  • ID: 4845822
  • Report
  • October 2019
  • Region: Global
  • 508 pages
  • Global Industry Analysts, Inc
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The Retail Omni-Channel Commerce Platform market worldwide is projected to grow by US$8.6 Billion, driven by a compounded growth of 17.4%. SaaS, one of the segments analyzed and sized in this study, displays the potential to grow at over 18.4%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$7.8 Billion by the year 2025, SaaS will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 15.9% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$357 Million to the region's size and clout in the next 5 to 6 years. Over US$308.1 Million worth of projected demand in the region will come from the rest of the European markets. In Japan, SaaS will reach a market size of US$443.2 Million by the close of the analysis period. As the world’s second largest economy and the new game changer in global markets, China exhibits the potential to grow at 21.7% over the next couple of years and add approximately US$1.7 Billion in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders.

Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include:
  • Aptos, Inc.
  • Citixsys Americas - iVend Retail
  • Cognizant Technology Solutions Corporation
  • Diebold Nixdorf, Inc.
  • dunnhumby Limited
  • Fujitsu Limited
  • HCL Technologies Limited
  • Infor Global Solutions, Inc.
  • Infosys Limited
  • Magento, An Adobe Company
  • Microsoft Corporation
  • NCR Corporation
  • Oracle Corporation
  • Retail pro international
  • Salesforce.com, Inc.
  • SAP SE
  • Toshiba Corporation
Note: Product cover images may vary from those shown
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I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

Retail Omni-Channel Commerce Platform: Enabling Retailers to Establish Presence across Multiple Channels and Platforms

Competitive Scenario

Global Competitor Market Shares

Retail Omni-Channel Commerce Platform Competitor Market Share Scenario Worldwide (in %): 2019 & 2025

Global Competitor Market Shares by Segment

e-Commerce Platform Global Competitor Market Share Positioning for 2019 & 2025

Order Management (Solution) Market Share Breakdown of Key Players: 2019 & 2025

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

With Brick-and-Mortar Retail Stores Losing Sheen, Omnichannel Emerges as the Strategy to Survive and Thrive

Sales Channel Preference of Global Shoppers (in %) in Making Purchases

US Retail Market: Breakdown of Sales for Online and Offline Sales Channels in $ Billion for the Years 2016, 2017 and 2018

Penetration of e-Commerce in the US: e-Commerce Sales as % of Total Retail Sales for the Years 2010, 2012, 2014, 2016 and 2018

Downward Slide of Brick-and-Mortar Retail Stores Market: Sales of Department Stores in $ Billion in the US for the Years 2012, 2014, 2016 and 2018

Brick-and-Mortar Retail Market Looks for Revival with Omnichannel Strategy

Omnichannel Strategy to be Integral to e-Commerce Market

Rapid Growth of e-Commerce Sales: Potential Opportunity for Omnichannel Retail Commerce Market

Global B2C E-Commerce Sales in US$ Trillion for the Years 2017, 2019, 2021 and 2023

Global E-Commerce Market as a % of Retail Sales for the Period 2017-2023

Leading Retail E-Commerce Countries Worldwide: Ranked by Sales in $ Billion for 2019E

Comparing Omni-Channel and Multi-Channel Retail Commerce

Mobile Emerges as the Primary Platform to Connect Online and In-store Consumer Experiences

Growing Use of Mobile Devices for Retail Sales: An Opportunity for Retailers to Maximize Value of Omnichannel Platforms

Global Retail M-Commerce Market: Sales in $ Trillion for the Years 2017, 2019, 2021 and 2023

M-Commerce Market in the US: Breakdown of Sales by Device for 2019 and 2025

Surging Smartphone Penetration Augurs Well for Omnichannel Market: Smartphone Users as % of Global Population for the Period 2018-2022

OmniChannel Order Management: Enabling Order Management across All Retail Channels

Omnichannel Order Fulfillment in Retail: Simplifying and Automating Retail

World Omnichannel Fulfillment Capabilities: Percentage of Stores Enabled to Provide Various Omnichannel Fulfillment Capabilities for 2019

New Generation Consumers Drive Omni-Channel Retail Commerce Market

Food Retail Sector Moves towards Omnichannel Retailing

Omnichannel Innovations Transform Grocery and Drugstore Market

Omnichannel Retail Sector Looks to Tap the Power of Geospatial Analytics

Phygital: The Latest Concept to Replace Omnichannel Strategy

Advanced Technologies Revolutionizing Omnichannel Retail Space

Emerging Technologies with Significant Implications for the Omnichannel Retail Space

Innovations Help Blur Lines between Digital and In-store Shopping Blurring

A Glance into Select Brands with Exceptional Omni-Channel Experiences

Select Popular Omnichannel eCommerce Platforms and Softwares

Major Challenges Retailers Face in Adopting Omnichannel Strategy

4. GLOBAL MARKET PERSPECTIVE

III. MARKET ANALYSIS

GEOGRAPHIC MARKET ANALYSIS

UNITED STATES

Market Facts & Figures

US Retail Omni-Channel Commerce Platform Market Share (in %) by Company: 2019 & 2025

e-Commerce (Solution) Market Share Analysis (in %) of Leading Players in the US for 2019 & 2025

Order Management (Solution) Competitor Revenue Share (in %) in the US: 2019 & 2025

Consumer Purchasing Trends in the US: A Statistical Overview

US Omnichannel Shopping Sales (2019): Percentage Breakdown of Sales by Buyer/Customer Category

US Digital Shoppers Market (2019): Preference (in %) of Customers by Shopping Method

US Shoppers Market (2019): Percentage Breakdown of Internet Users Buying Products by Method of Purchase for In-Store and Digital

CANADA

JAPAN

CHINA

Omnichannel Retailing Emerges as a Vital Strategy for Brick and Mortar Stores to Reverse Fortunes

Chinese Retail Market: Percentage Breakdown of Sales by Online Retail and Offline Retail Segments for the Years 2010 and 2018

EUROPE

Market Facts & Figures

European Retail Omni-Channel Commerce Platform Market: Competitor Market Share Scenario (in %) for 2019 & 2025

e-Commerce (Platform) Market Share (in %) by Company in Europe: 2019 & 2025

Order Management (Solution) Market Share (in %) of Major Players in Europe: 2019 & 2025

FRANCE

GERMANY

ITALY

UNITED KINGDOM

SPAIN

RUSSIA

REST OF EUROPE

ASIA-PACIFIC

AUSTRALIA

INDIA

SOUTH KOREA

REST OF ASIA-PACIFIC

LATIN AMERICA

ARGENTINA

BRAZIL

MEXICO

REST OF LATIN AMERICA

MIDDLE EAST

IRAN

ISRAEL

SAUDI ARABIA

UNITED ARAB EMIRATES

REST OF MIDDLE EAST

AFRICA

IV. COMPETITION

APTOS, INC.

AUTOMATTIC INC. - WOOCOMMERCE

CAPILLARY TECHNOLOGIES

CITIXSYS AMERICAS - IVEND RETAIL

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONTALOG

DIEBOLD NIXDORF, INC.

DUNNHUMBY LTD.

EPICOR SOFTWARE CORPORATION

FUJITSU LIMITED

HAPPIEST MINDS TECHNOLOGIES PRIVATE LIMITED

HCL TECHNOLOGIES LIMITED

INFOR

INFOSYS LIMITED

INTERSHOP COMMUNICATIONS AG

MAGENTO, AN ADOBE COMPANY

MAGESTORE

MICROSOFT CORPORATION

NCR CORPORATION

OPENBRAVO S.L.U.

ORACLE CORPORATION

ORCKESTRA TECHNOLOGIES INC.

ORDERDYNAMICS CORPORATION

PRESTASHOP SA

PULSE COMMERCE

RANOSYS TECHNOLOGIES PTE LTD.

RETAIL PRO INTERNATIONAL

SALESFORCE.COM

SAP SE

SHOPIFY INC.

SQUARESPACE, INC.

TAVANT TECHNOLOGIES, INC.

TOSHIBA CORPORATION

TOSHIBA GLOBAL COMMERCE SOLUTIONS

UNICOMMERCE ESOLUTIONS PVT. LTD.

WIX.COM LTD.

Note: Product cover images may vary from those shown
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