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Global Telecom Billing Outsourcing Market: About this marketSpeak directly to the analyst to clarify any post sales queries you may have.
The telecom billing outsourcing market analysis considers sales from both wireless and fixed-line customer types. Our study also finds the sales of telecom billing outsourcing in APAC, Europe, North America, South America, and MEA. In 2019, the wireless segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as increasing investment in 4G/5G technologies to improve network communication infrastructure and the demand for high-quality service by end-users will play a significant role in the wireless segment to maintain its market position. Also, our global telecom billing outsourcing market report looks at factors such as need for better revenue management, rise in strategic collaboration and partnerships, and rapid growth in mobile subscribers. However, threat of availability of open-source telecom billing solutions, data security and privacy issues, and regulatory challenges may hamper the growth of the telecom billing outsourcing industry over the forecast period.
Global Telecom Billing Outsourcing Market: Overview
Rapid growth in mobile subscribers
The growing consumer demand for high-quality services is compelling telecommunication service providers to offer multiple product catalogs, such as a combination of voice, data, and text. With the rise in the number of unique mobile subscribers, billing process management is becoming more challenging for telecommunication service providers. The adoption of IoT devices, the growing use of social networking sites, the popularity of e-commerce, and the implementation of automation across end-user industries has led to the rise in mobile data traffic. The rise in mobile subscribers will lead to the expansion of the global telecom billing outsourcing market at a CAGR of almost 6% during the forecast period.
Rising popularity of convergent billing
Convergent billing, also known as convergent charging, is a solution used in the telecommunications industry to consolidate all service charges onto a single customer invoice. Increasing customer demand for receiving a single invoice and a unified view of account of services opted is driving telecom companies to adopt convergent billing systems in billing management services. Converged telecom billing solutions are used as a single interface by service providers to manage billing for multiple services. This development is expected to have a positive impact on the overall market growth.
Competitive Landscape
With the presence of a few major players, the global telecom billing outsourcing market is concentrated. The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of a few leading telecom billing outsourcing manufacturers, that include Accenture Plc, Amdocs Ltd., Cerillion Plc, Comarch SA, Huawei Investment & Holding Co. Ltd., MIND C.T.I. Ltd., Sterlite Technologies Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, and WNS Holdings Ltd.
Also, the telecom billing outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.
Table of Contents
PART 01: EXECUTIVE SUMMARYPART 07: CUSTOMER LANDSCAPEPART 09: DECISION FRAMEWORK
PART 02: SCOPE OF THE REPORT
PART 03: MARKET LANDSCAPE
PART 04: MARKET SIZING
PART 05: FIVE FORCES ANALYSIS
PART 06: MARKET SEGMENTATION BY CUSTOMER TYPE
PART 08: GEOGRAPHIC LANDSCAPE
PART 10: DRIVERS AND CHALLENGES
PART 11: MARKET TRENDS
PART 12: VENDOR LANDSCAPE
PART 13: VENDOR ANALYSIS
PART 14: APPENDIX
List of Exhibits
Executive Summary
The following companies as the key players in the global telecom billing outsourcing market: Accenture Plc, Amdocs Ltd., Cerillion Plc, Comarch SA, Huawei Investment & Holding Co. Ltd., MIND C.T.I. Ltd., Sterlite Technologies Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, and WNS Holdings LtdCommenting on the report, an analyst from the research team said: “The latest trend gaining momentum in the market is the rising popularity of convergent billing.”
According to the report, one of the major drivers for this market is the rapid growth in mobile subscribers.
Further, the report states that one of the major factors hindering the growth of this market is the threat of the availability of open-source telecom billing solutions.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accenture Plc
- Amdocs Ltd.
- Cerillion Plc
- Comarch SA
- Huawei Investment & Holding Co. Ltd.
- MIND C.T.I. Ltd.
- Sterlite Technologies Ltd.
- Tata Consultancy Services Ltd.
- Telefonaktiebolaget LM Ericsson
- WNS Holdings Ltd.
