Telecom Billing Outsourcing Market by Customer Type and Geography

Global Telecom Billing Outsourcing Market: About this market
The telecom billing outsourcing market analysis considers sales from both wireless and fixed-line customer types. Our study also finds the sales of telecom billing outsourcing in APAC, Europe, North America, South America, and MEA. In 2019, the wireless segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as increasing investment in 4G/5G technologies to improve network communication infrastructure and the demand for high-quality service by end-users will play a significant role in the wireless segment to maintain its market position. Also, our global telecom billing outsourcing market report looks at factors such as need for better revenue management, rise in strategic collaboration and partnerships, and rapid growth in mobile subscribers. However, threat of availability of open-source telecom billing solutions, data security and privacy issues, and regulatory challenges may hamper the growth of the telecom billing outsourcing industry over the forecast period.

Global Telecom Billing Outsourcing Market: Overview

Rapid growth in mobile subscribers
The growing consumer demand for high-quality services is compelling telecommunication service providers to offer multiple product catalogs, such as a combination of voice, data, and text. With the rise in the number of unique mobile subscribers, billing process management is becoming more challenging for telecommunication service providers. The adoption of IoT devices, the growing use of social networking sites, the popularity of e-commerce, and the implementation of automation across end-user industries has led to the rise in mobile data traffic. The rise in mobile subscribers will lead to the expansion of the global telecom billing outsourcing market at a CAGR of almost 6% during the forecast period.

Rising popularity of convergent billing
Convergent billing, also known as convergent charging, is a solution used in the telecommunications industry to consolidate all service charges onto a single customer invoice. Increasing customer demand for receiving a single invoice and a unified view of account of services opted is driving telecom companies to adopt convergent billing systems in billing management services. Converged telecom billing solutions are used as a single interface by service providers to manage billing for multiple services. This development is expected to have a positive impact on the overall market growth.

Competitive Landscape
With the presence of a few major players, the global telecom billing outsourcing market is concentrated. The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of a few leading telecom billing outsourcing manufacturers, that include Accenture Plc, Amdocs Ltd., Cerillion Plc, Comarch SA, Huawei Investment & Holding Co. Ltd., MIND C.T.I. Ltd., Sterlite Technologies Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, and WNS Holdings Ltd.

Also, the telecom billing outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

Preface
Currency conversion rates for US$

PART 03: MARKET LANDSCAPE

Market ecosystem
Market characteristics
Market segmentation analysis

PART 04: MARKET SIZING

Market definition
Market sizing 2019
Market outlook
Market size and forecast 2019-2024

PART 05: FIVE FORCES ANALYSIS

Bargaining power of buyers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
Threat of rivalry
Market condition

PART 06: MARKET SEGMENTATION BY CUSTOMER TYPE

Market segmentation by customer type
Comparison by customer type
Wireless - Market size and forecast 2019-2024
Fixed line - Market size and forecast 2019-2024
Market opportunity by customer type

PART 07: CUSTOMER LANDSCAPE

PART 08: GEOGRAPHIC LANDSCAPE

Geographic segmentation
Geographic comparison
APAC - Market size and forecast 2019-2024
Europe - Market size and forecast 2019-2024
North America - Market size and forecast 2019-2024
South America - Market size and forecast 2019-2024
MEA - Market size and forecast 2019-2024
Key leading countries
Market opportunity

PART 09: DECISION FRAMEWORK

PART 10: DRIVERS AND CHALLENGES

Market drivers
Market challenges

PART 11: MARKET TRENDS

Emergence of cloud-based billing services
Rising popularity of convergent billing
Evolution of next-generation technologies

PART 12: VENDOR LANDSCAPE

Overview
Landscape disruption
Competitive scenario

PART 13: VENDOR ANALYSIS

Vendors covered
Vendor classification
Market positioning of vendors
Accenture Plc
Amdocs Ltd.
Cerillion Plc
Comarch SA
Huawei Investment & Holding Co. Ltd.
MIND C.T.I. Ltd.
Sterlite Technologies Ltd.
Tata Consultancy Services Ltd.
Telefonaktiebolaget LM Ericsson
WNS Holdings Ltd.

PART 14: APPENDIX

Research methodology
List of abbreviations
Definition of market positioning of vendors

List of Exhibits

Exhibit 01: Global information technology (IT) services market
Exhibit 02: Segments of global information technology (IT) services market
Exhibit 03: Market characteristics
Exhibit 04: Market segments
Exhibit 05: Market definition - Inclusions and exclusions checklist
Exhibit 06: Market size 2019
Exhibit 07: Global market: Size and forecast 2019-2024 ($ millions)
Exhibit 08: Global market: Year-over-year growth 2020-2024 (%)
Exhibit 09: Five forces analysis 2019
Exhibit 10: Five forces analysis 2024
Exhibit 11: Bargaining power of buyers
Exhibit 12: Bargaining power of suppliers
Exhibit 13: Threat of new entrants
Exhibit 14: Threat of substitutes
Exhibit 15: Threat of rivalry
Exhibit 16: Market condition - Five forces 2019
Exhibit 17: Customer type - Market share 2019-2024 (%)
Exhibit 18: Comparison by customer type
Exhibit 19: Wireless - Market size and forecast 2019-2024 ($ millions)
Exhibit 20: Wireless - Year-over-year growth 2020-2024 (%)
Exhibit 21: Fixed line - Market size and forecast 2019-2024 ($ millions)
Exhibit 22: Fixed line - Year-over-year growth 2020-2024 (%)
Exhibit 23: Market opportunity by customer type
Exhibit 24: Customer landscape
Exhibit 25: Market share by geography 2019-2024 (%)
Exhibit 26: Geographic comparison
Exhibit 27: APAC - Market size and forecast 2019-2024 ($ millions)
Exhibit 28: APAC - Year-over-year growth 2020-2024 (%)
Exhibit 29: Europe - Market size and forecast 2019-2024 ($ millions)
Exhibit 30: Europe - Year-over-year growth 2020-2024 (%)
Exhibit 31: North America - Market size and forecast 2019-2024 ($ millions)
Exhibit 32: North America - Year-over-year growth 2020-2024 (%)
Exhibit 33: South America - Market size and forecast 2019-2024 ($ millions)
Exhibit 34: South America - Year-over-year growth 2020-2024 (%)
Exhibit 35: MEA - Market size and forecast 2019-2024 ($ millions)
Exhibit 36: MEA - Year-over-year growth 2020-2024 (%)
Exhibit 37: Key leading countries
Exhibit 38: Market opportunity
Exhibit 39: Impact of drivers and challenges
Exhibit 40: Vendor landscape
Exhibit 41: Landscape disruption
Exhibit 42: Vendors covered
Exhibit 43: Vendor classification
Exhibit 44: Market positioning of vendors
Exhibit 45: Accenture Plc - Vendor overview
Exhibit 46: Accenture Plc - Business segments
Exhibit 47: Accenture Plc - Organizational developments
Exhibit 48: Accenture Plc - Geographic focus
Exhibit 49: Accenture Plc - Segment focus
Exhibit 50: Accenture Plc - Key offerings
Exhibit 51: Amdocs Ltd. - Vendor overview
Exhibit 52: Amdocs Ltd. - Organizational developments
Exhibit 53: Amdocs Ltd. - Geographic focus
Exhibit 54: Amdocs Ltd. - Key offerings
Exhibit 55: Cerillion Plc - Vendor overview
Exhibit 56: Cerillion Plc - Business segments
Exhibit 57: Cerillion Plc - Organizational developments
Exhibit 58: Cerillion Plc - Geographic focus
Exhibit 59: Cerillion Plc - Segment focus
Exhibit 60: Cerillion Plc - Key offerings
Exhibit 61: Comarch SA - Vendor overview
Exhibit 62: Comarch SA - Business segments
Exhibit 63: Comarch SA - Organizational developments
Exhibit 64: Comarch SA - Geographic focus
Exhibit 65: Comarch SA - Segment focus
Exhibit 66: Comarch SA - Key offerings
Exhibit 67: Huawei Investment & Holding Co. Ltd. - Vendor overview
Exhibit 68: Huawei Investment & Holding Co. Ltd. - Business segments
Exhibit 69: Huawei Investment & Holding Co. Ltd. - Organizational developments
Exhibit 70: Huawei Investment & Holding Co. Ltd. - Geographic focus
Exhibit 71: Huawei Investment & Holding Co. Ltd. - Segment focus
Exhibit 72: Huawei Investment & Holding Co. Ltd. - Key offerings
Exhibit 73: MIND C.T.I. Ltd. - Vendor overview
Exhibit 74: MIND C.T.I. Ltd. - Organizational developments
Exhibit 75: MIND C.T.I. Ltd. - Geographic focus
Exhibit 76: MIND C.T.I. Ltd. - Key offerings
Exhibit 77: Sterlite Technologies Ltd. - Vendor overview
Exhibit 78: Sterlite Technologies Ltd. - Organizational developments
Exhibit 79: Sterlite Technologies Ltd. - Geographic focus
Exhibit 80: Sterlite Technologies Ltd. - Key offerings
Exhibit 81: Tata Consultancy Services Ltd. - Vendor overview
Exhibit 82: Tata Consultancy Services Ltd. - Business segments
Exhibit 83: Tata Consultancy Services Ltd. - Organizational developments
Exhibit 84: Tata Consultancy Services Ltd. - Geographic focus
Exhibit 85: Tata Consultancy Services Ltd. - Segment focus
Exhibit 86: Tata Consultancy Services Ltd. - Key offerings
Exhibit 87: Telefonaktiebolaget LM Ericsson - Vendor overview
Exhibit 88: Telefonaktiebolaget LM Ericsson - Business segments
Exhibit 89: Telefonaktiebolaget LM Ericsson - Organizational developments
Exhibit 90: Telefonaktiebolaget LM Ericsson - Geographic focus
Exhibit 91: Telefonaktiebolaget LM Ericsson - Segment focus
Exhibit 92: Telefonaktiebolaget LM Ericsson - Key offerings
Exhibit 93: WNS Holdings Ltd. - Vendor overview
Exhibit 94: WNS Holdings Ltd. - Business segments
Exhibit 95: WNS Holdings Ltd. - Organizational developments
Exhibit 96: WNS Holdings Ltd. - Geographic focus
Exhibit 97: WNS Holdings Ltd. - Segment focus
Exhibit 98: WNS Holdings Ltd. - Key offerings
Exhibit 99: Validation techniques employed for market sizing
Exhibit 100: Definition of market positioning of vendors

Executive Summary

The following companies as the key players in the global telecom billing outsourcing market: Accenture Plc, Amdocs Ltd., Cerillion Plc, Comarch SA, Huawei Investment & Holding Co. Ltd., MIND C.T.I. Ltd., Sterlite Technologies Ltd., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, and WNS Holdings Ltd

Commenting on the report, an analyst from the research team said: “The latest trend gaining momentum in the market is the rising popularity of convergent billing.”

According to the report, one of the major drivers for this market is the rapid growth in mobile subscribers.

Further, the report states that one of the major factors hindering the growth of this market is the threat of the availability of open-source telecom billing solutions.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.