+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

PRINTER FRIENDLY

Global ITSM Market 2020-2024- Product Image
Global ITSM Market 2020-2024- Product Image

Global ITSM Market 2020-2024

  • ID: 4894551
  • Report
  • December 2019
  • Region: Global
  • 120 pages
  • TechNavio

FEATURED COMPANIES

  • Alemba Ltd.
  • Atlassian Corporation Plc
  • AXIOS SYSTEMS Plc
  • BMC Software Inc.
  • Broadcom Inc.
  • Cherwell Software LLC
  • MORE
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

Global ITSM Market 2020-2024

The publisher has been monitoring the global itsm market and it is poised to grow by USD 3.29 bn during 2020-2024, progressing at a CAGR of 9% during the forecast period. The report on the global itsm market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by effective enterprise it service incident and problem management.In addition, enhanced customer and user experience by minimizing impact of service disruptions is anticipated to boost the growth of the global itsm market as well.

Market Segmentation

The global itsm market is segmented as below:

End-user:
  • IT And Telecom
  • BFSI
  • Public Sector
  • Others
Application:
  • CM
  • ITAM And ITSD
  • A And PM
  • NM
  • Others
Geographic Segmentation:
  • APAC
  • Europe
  • MEA
  • North America
  • South America
Key Trends for the global itsm market growth

This study identifies enhanced customer and user experience by minimizing impact of service disruptions as the prime reasons driving the global itsm market growth during the next few years.

Prominent vendors in the global itsm market

The publisher provides a detailed analysis of around 25 vendors operating in the global itsm market, including some of the vendors such as Alemba Ltd., Fujitsu Ltd., Broadcom Inc., BMC Software Inc., Atlassian Corporation Plc, AXIOS SYSTEMS Plc, Cherwell Software LLC, Citrix Systems Inc., DXC Technology Co., EasyVista SA and Hewlett Packard Enterprise Co .

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Alemba Ltd.
  • Atlassian Corporation Plc
  • AXIOS SYSTEMS Plc
  • BMC Software Inc.
  • Broadcom Inc.
  • Cherwell Software LLC
  • MORE
Executive Summary
  • Market Overview
Market Landscape
  • Market ecosystem
  • Value chain analysis
Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 - 2024
Five Forces Analysis
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition
Market Segmentation by Application
  • Market segments
  • Comparison by Application placement
  • CM - Market size and forecast 2019-2024
  • ITAM and ITSD - Market size and forecast 2019-2024
  • A and PM - Market size and forecast 2019-2024
  • NM - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by Application
Market Segmentation by End-user
  • Market segments
  • Comparison by End user placement
  • IT and telecom - Market size and forecast 2019-2024
  • BFSI - Market size and forecast 2019-2024
  • Public sector - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by End user
Customer landscape
  • Overview
Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2019-2024
  • Europe - Market size and forecast 2019-2024
  • APAC - Market size and forecast 2019-2024
  • South America - Market size and forecast 2019-2024
  • MEA - Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity by geography
Drivers, Challenges, and Trends
  • Market drivers
  • Volume driver - Demand led growth
  • Volume driver - Supply led growth
  • Volume driver - External factors
  • Volume driver - Demand shift in adjacent markets
  • Price driver - Inflation
  • Price driver - Shift from lower to higher priced units
  • Market challenges
  • Market trends
Vendor Landscape
  • Overview
  • Landscape disruption
Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.
Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations
List of Exhibits
1. Key Finding 1
2. Key Finding 2
3. Key Finding 3
4. Key Finding 5
5. Key Finding 6
6. Key Finding 7
7. Key Finding 8
8. Key Finding 9
9. Market in focus
10. Parent market
11. Market characteristics
12. Product / Service portfolio of key vendors included in the market definition
13. Market segments
14. Global - Market size and forecast 2019 - 2024 ($ million)
15. Global market: Year-over-year growth 2019 - 2024 (%)
16. Five forces analysis 2019 & 2024
17. Bargaining power of buyers
18. Bargaining power of suppliers
19. Threat of new entrants
20. Threat of substitutes
21. Threat of rivalry
22. Market condition - Five forces 2019
23. Application placement - Market share 2019-2024 (%)
24. Comparison by Application placement
25. CM - Market size and forecast 2019-2024 ($ million)
26. CM - Year-over-year growth 2019-2024 (%)
27. ITAM and ITSD - Market size and forecast 2019-2024 ($ million)
28. ITAM and ITSD - Year-over-year growth 2019-2024 (%)
29. A and PM - Market size and forecast 2019-2024 ($ million)
30. A and PM - Year-over-year growth 2019-2024 (%)
31. NM - Market size and forecast 2019-2024 ($ million)
32. NM - Year-over-year growth 2019-2024 (%)
33. Others - Market size and forecast 2019-2024 ($ million)
34. Others - Year-over-year growth 2019-2024 (%)
35. Market opportunity by Application
36. End user placement - Market share 2019-2024 (%)
37. Comparison by End user placement
38. IT and telecom - Market size and forecast 2019-2024 ($ million)
39. IT and telecom - Year-over-year growth 2019-2024 (%)
40. BFSI - Market size and forecast 2019-2024 ($ million)
41. BFSI - Year-over-year growth 2019-2024 (%)
42. Public sector - Market size and forecast 2019-2024 ($ million)
43. Public sector - Year-over-year growth 2019-2024 (%)
44. Others - Market size and forecast 2019-2024 ($ million)
45. Others - Year-over-year growth 2019-2024 (%)
46. Market opportunity by End user
47. Customer landscape
48. Market share by geography 2019-2024 (%)
49. Geographic comparison
50. North America - Market size and forecast 2019-2024 ($ million)
51. North America - Year-over-year growth 2019-2024 (%)
52. Europe - Market size and forecast 2019-2024 ($ million)
53. Europe - Year-over-year growth 2019-2024 (%)
54. APAC - Market size and forecast 2019-2024 ($ million)
55. APAC - Year-over-year growth 2019-2024 (%)
56. South America - Market size and forecast 2019-2024 ($ million)
57. South America - Year-over-year growth 2019-2024 (%)
58. MEA - Market size and forecast 2019-2024 ($ million)
59. MEA - Year-over-year growth 2019-2024 (%)
60. Key leading countries
61. Market opportunity by geography ($ million)
62. Impact of drivers and challenges
63. Vendor landscape
64. Landscape disruption
65. Industry risks
66. Vendors covered
67. Market positioning of vendors
68. BMC Software Inc. - Overview
69. BMC Software Inc. - Business segments
70. BMC Software Inc. - Key offerings
71. BMC Software Inc. - Key customers
72. BMC Software Inc. - Segment focus
73. Broadcom Inc. - Overview
74. Broadcom Inc. - Business segments
75. Broadcom Inc. - Key offerings
76. Broadcom Inc. - Key customers
77. Broadcom Inc. - Segment focus
78. Fujitsu Ltd. - Overview
79. Fujitsu Ltd. - Business segments
80. Fujitsu Ltd. - Key offerings
81. Fujitsu Ltd. - Key customers
82. Fujitsu Ltd. - Segment focus
83. Hewlett Packard Enterprise Co. - Overview
84. Hewlett Packard Enterprise Co. - Business segments
85. Hewlett Packard Enterprise Co. - Key offerings
86. Hewlett Packard Enterprise Co. - Key customers
87. Hewlett Packard Enterprise Co. - Segment focus
88. International Business Machines Corp. - Overview
89. International Business Machines Corp. - Business segments
90. International Business Machines Corp. - Key offerings
91. International Business Machines Corp. - Key customers
92. International Business Machines Corp. - Segment focus
93. Ivanti Inc. - Overview
94. Ivanti Inc. - Business segments
95. Ivanti Inc. - Key offerings
96. Ivanti Inc. - Key customers
97. Ivanti Inc. - Segment focus
98. Microsoft Corp. - Overview
99. Microsoft Corp. - Business segments
100. Microsoft Corp. - Key offerings
101. Microsoft Corp. - Key customers
102. Microsoft Corp. - Segment focus
103. Oracle Corp. - Overview
104. Oracle Corp. - Business segments
105. Oracle Corp. - Key offerings
106. Oracle Corp. - Key customers
107. Oracle Corp. - Segment focus
108. SAP SE - Overview
109. SAP SE - Business segments
110. SAP SE - Key offerings
111. SAP SE - Key customers
112. SAP SE - Segment focus
113. ServiceNow Inc. - Overview
114. ServiceNow Inc. - Business segments
115. ServiceNow Inc. - Key offerings
116. ServiceNow Inc. - Key customers
117. ServiceNow Inc. - Segment focus
118. Currency conversion rates for US$
119. Research Methodology
120. Validation techniques employed for market sizing
121. Information sources
122. List of abbreviations
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Alemba Ltd.
  • Atlassian Corporation Plc
  • AXIOS SYSTEMS Plc
  • BMC Software Inc.
  • Broadcom Inc.
  • Cherwell Software LLC
  • MORE
The publisher recognizes the following companies as the key players in the global itsm market :Alemba Ltd., Fujitsu Ltd., Broadcom Inc., BMC Software Inc., Atlassian Corporation Plc, AXIOS SYSTEMS Plc, Cherwell Software LLC, Citrix Systems Inc., DXC Technology Co., EasyVista SA and Hewlett Packard Enterprise Co.

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is enhanced customer and user experience by minimizing impact of service disruptions"

According to the report, one of the major drivers for this market is the effective enterprise it service incident and problem management.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
  • Alemba Ltd.
  • Fujitsu Ltd.
  • Broadcom Inc.
  • BMC Software Inc.
  • Atlassian Corporation Plc
  • AXIOS SYSTEMS Plc
  • Cherwell Software LLC
  • Citrix Systems Inc.
  • DXC Technology Co.
  • EasyVista SA
  • Hewlett Packard Enterprise Co
Note: Product cover images may vary from those shown

Loading
LOADING...

Adroll
adroll