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Global ITSM Market 2021-2025

  • ID: 4894551
  • Report
  • August 2021
  • Region: Global
  • 120 Pages
  • TechNavio
1h Free Analyst Time
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

FEATURED COMPANIES

  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The publisher has been monitoring the ITSM market and it is poised to grow by $11.51 bn during 2021-2025, progressing at a CAGR of 19.08% during the forecast period. The report on the ITSM market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by effective enterprise IT service incident and problem management and enhanced customer and user experience by minimizing the impact of service disruptions.

The ITSM market analysis includes the application segment and geographic landscape.

The ITSM market is segmented as below:


By Application

  • CM
  • ITAM and ITSD
  • A and PM
  • NM
  • Others

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • MEA

This study identifies effective organizational change management as one of the prime reasons driving the ITSM market growth during the next few years. Also, will lead to sizable demand in the market.

The report on ITSM market covers the following areas:

  • ITSM market sizing
  • ITSM market forecast
  • ITSM market industry analysis

The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading ITSM market vendors that include BMC Software Inc., Broadcom Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Ivanti Inc., Microsoft Corp., Oracle Corp., SAP SE, and ServiceNow Inc. Also, the ITSM market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.

Executive Summary

  • Market overview

Market Landscape

  • Market ecosystem
  • Value chain analysis

Market Sizing

  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 - 2025

Five Forces Analysis

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by Application

  • Market segments
  • Comparison by Application
  • CM - Market size and forecast 2020-2025
  • ITAM and ITSD - Market size and forecast 2020-2025
  • A and PM - Market size and forecast 2020-2025
  • NM - Market size and forecast 2020-2025
  • Others - Market size and forecast 2020-2025
  • Market opportunity by Application

Customer landscape

Geographic Landscape

  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2020-2025
  • Europe - Market size and forecast 2020-2025
  • APAC - Market size and forecast 2020-2025
  • South America - Market size and forecast 2020-2025
  • MEA - Market size and forecast 2020-2025
  • Key leading countries
  • Market opportunity By Geographical Landscape
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape

  • Overview
  • Landscape disruption

Vendor Analysis

  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.

Appendix

  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

Exhibits

  • Key Finding 1
  • Key Finding 2
  • Key Finding 3
  • Key Finding 5
  • Key Finding 6
  • Key Finding 7
  • Key Finding 8
  • Parent market
  • Market characteristics
  • Offerings of vendors included in the market definition
  • Market segments
  • Global - Market size and forecast 2020 - 2025 ($ million)
  • Global market: Year-over-year growth 2020 - 2025 (%)
  • Five forces analysis 2020 & 2025
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition - Five forces 2020
  • Application - Market share 2020-2025 (%)
  • Comparison by Application
  • CM - Market size and forecast 2020-2025 ($ million)
  • CM - Year-over-year growth 2020-2025 (%)
  • ITAM and ITSD - Market size and forecast 2020-2025 ($ million)
  • ITAM and ITSD - Year-over-year growth 2020-2025 (%)
  • A and PM - Market size and forecast 2020-2025 ($ million)
  • A and PM - Year-over-year growth 2020-2025 (%)
  • NM - Market size and forecast 2020-2025 ($ million)
  • NM - Year-over-year growth 2020-2025 (%)
  • Others - Market size and forecast 2020-2025 ($ million)
  • Others - Year-over-year growth 2020-2025 (%)
  • Market opportunity by Application
  • Customer landscape
  • Market share By Geographical Landscape 2020-2025 (%)
  • Geographic comparison
  • North America - Market size and forecast 2020-2025 ($ million)
  • North America - Year-over-year growth 2020-2025 (%)
  • Europe - Market size and forecast 2020-2025 ($ million)
  • Europe - Year-over-year growth 2020-2025 (%)
  • APAC - Market size and forecast 2020-2025 ($ million)
  • APAC - Year-over-year growth 2020-2025 (%)
  • South America - Market size and forecast 2020-2025 ($ million)
  • South America - Year-over-year growth 2020-2025 (%)
  • MEA - Market size and forecast 2020-2025 ($ million)
  • MEA - Year-over-year growth 2020-2025 (%)
  • Key leading countries
  • Market opportunity By Geographical Landscape ($ million)
  • Impact of drivers and challenges
  • Vendor landscape
  • Landscape disruption
  • Industry risks
  • Vendors covered
  • Market positioning of vendors
  • BMC Software Inc. - Overview
  • BMC Software Inc. - Product and service
  • BMC Software Inc. - Key offerings
  • BMC Software Inc. - Key customers
  • BMC Software Inc. - Segment focus
  • Broadcom Inc. - Overview
  • Broadcom Inc. - Business segments
  • Broadcom Inc. - Key offerings
  • Broadcom Inc. - Key customers
  • Broadcom Inc. - Segment focus
  • Fujitsu Ltd. - Overview
  • Fujitsu Ltd. - Product and service
  • Fujitsu Ltd. - Key offerings
  • Fujitsu Ltd. - Key customers
  • Fujitsu Ltd. - Segment focus
  • Hewlett Packard Enterprise Co. - Overview
  • Hewlett Packard Enterprise Co. - Business segments
  • Hewlett Packard Enterprise Co. - Key offerings
  • Hewlett Packard Enterprise Co. - Key customers
  • Hewlett Packard Enterprise Co. - Segment focus
  • International Business Machines Corp. - Overview
  • International Business Machines Corp. - Business segments
  • International Business Machines Corp. - Key offerings
  • International Business Machines Corp. - Key customers
  • International Business Machines Corp. - Segment focus
  • Ivanti Inc. - Overview
  • Ivanti Inc. - Product and service
  • Ivanti Inc. - Key offerings
  • Ivanti Inc. - Key customers
  • Ivanti Inc. - Segment focus
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Key customers
  • Microsoft Corp. - Segment focus
  • Oracle Corp. - Overview
  • Oracle Corp. - Business segments
  • Oracle Corp. - Key offerings
  • Oracle Corp. - Key customers
  • Oracle Corp. - Segment focus
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key offerings
  • SAP SE - Key customers
  • SAP SE - Segment focus
  • ServiceNow Inc. - Overview
  • ServiceNow Inc. - Business segments
  • ServiceNow Inc. - Key offerings
  • ServiceNow Inc. - Key customers
  • ServiceNow Inc. - Segment focus
  • Currency conversion rates for US$
  • Research Methodology
  • Validation techniques employed for market sizing
  • Information sources
  • List of abbreviations
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
The publisher recognizes the following companies as the key players in the global ITSM market: BMC Software Inc., Broadcom Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Ivanti Inc., Microsoft Corp., Oracle Corp., SAP SE, and ServiceNow Inc.

Commenting on the report, an analyst from the research team said: `The latest trend gaining momentum in the market is effective organizational change management.`

According to the report, one of the major drivers for this market is effective enterprise IT service incident and problem management.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • BMC Software Inc.
  • Broadcom Inc.
  • Fujitsu Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Ivanti Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • SAP SE
  • ServiceNow Inc.
Note: Product cover images may vary from those shown