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Intelligent Process Automation Market - Global Forecast 2025-2032

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    Report

  • 194 Pages
  • October 2025
  • Region: Global
  • 360iResearch™
  • ID: 4896752
UP TO OFF until Jan 01st 2026
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Intelligent process automation is reshaping enterprise operations, enabling organizations to streamline workflows, increase business agility, and prepare for fast-moving digital market demands. Senior decision-makers are leveraging these technologies to navigate operational complexity and drive sustainable growth.

Market Snapshot: Intelligent Process Automation Market Size and Growth

The intelligent process automation market is experiencing robust expansion, with a total market value projected to rise from USD 15.54 billion in 2024 to USD 18.07 billion in 2025. This segment is anticipated to achieve a compound annual growth rate (CAGR) of 16.10%, ultimately reaching USD 51.32 billion by 2032. As the imperative for process modernization intensifies, automation adoption continues to move up the executive agenda, enabling organizations to capitalize on enhanced operational efficiency, resilience, and evolving digital transformation priorities.

Scope & Segmentation

This report delivers in-depth analysis of intelligent process automation adoption patterns, with segmentation designed to help leaders align technology investments to organizational needs and industry realities. Coverage includes:

  • Component: Offerings encompass both Services—including Managed Services and Professional Services—and Software, covering Cognitive Automation as well as Robotic Process Automation.
  • Deployment Mode: Solutions are available on Cloud and On Premise models, providing the flexibility to address workload requirements and compliance needs.
  • Organization Size: Tools are tailored for both Large Enterprises and Small and Medium Enterprises, supporting a range of scaling challenges and complexity.
  • Industry Vertical: Sectors such as BFSI, Energy and Utilities, Government and Public Sector, Healthcare and Life Sciences, IT and Telecom, Manufacturing, Retail and E-commerce, and Transportation and Logistics are included, each with targeted automation applications.
  • Application: Use cases span Compliance and Risk Management, Customer Support Automation, Finance and Accounting Process Automation, HR Process Automation, IT Operations Automation, Sales and Marketing Automation, and Supply Chain and Logistics Automation.
  • Region: Adoption trends are evaluated across regions including the Americas (United States, Canada, Mexico, Brazil, Argentina, Chile, Colombia, Peru), Europe, Middle East & Africa (notably United Kingdom, Germany, France, Russia, and others), and Asia-Pacific (including China, India, Japan, Australia, Southeast Asia).
  • Company Coverage: Major participants analyzed encompass Accenture PLC, AntWorks Pte. Ltd., Automation Anywhere, Inc., AutomationEdge Technologies, Blue Prism Limited, Capgemini Services SAS, Celonis SE, Cognizant Technology Solutions Corporation, Microsoft Corporation, Fortra, LLC, IBM Corporation, IBN Technologies Ltd., Jidoka Technologies, and LUXOFT by DXC TECHNOLOGY COMPANY.

Key Takeaways for Senior Decision-Makers

  • Integrating artificial intelligence into automation modernizes end-to-end processes, delivering greater business adaptability and continuous workflow improvement.
  • Deployment of intelligent automation enables streamlined operations, enhances data reliability, and improves organizational response speed—increasing measurable outcomes across sectors.
  • Cloud-based models support scalable automation, providing organizations with tools to address fluctuating market demands and evolving compliance challenges.
  • Both cognitive automation and robotic process automation extend into knowledge-centric workflows, increasing value realization in functions like compliance, HR, and finance.
  • Successful transformation requires robust change management, reinforced governance, and dedicated upskilling of teams tasked with operating intelligent platforms.
  • Collaboration with leading technology vendors and integrators is critical for accelerating solution deployment, optimizing total cost of ownership, and maximizing operational returns.

Tariff Impact on Global Automation Initiatives

Upcoming United States tariff policies in 2025 are expected to shape sourcing and supply chain choices for organizations deploying intelligent process automation. Enterprises are actively reassessing hardware acquisition and software licensing, shifting emphasis toward onshoring and reinforcing domestic supplier relationships. The emergence of regional manufacturing hubs and cloud-based frameworks helps mitigate disruptions linked to evolving trade environments.

Methodology & Data Sources

The research combines qualitative and quantitative approaches, integrating secondary data analysis, senior executive interviews, and a global survey of IT decision-makers. Rigorous data triangulation and benchmarking procedures support the depth and reliability of insights presented.

Why This Report Matters

  • Enables fact-driven investments and decision-making by offering a comprehensive perspective on automation adoption trends, emerging opportunities, and barriers to implementation.
  • Facilitates prioritization of strategic initiatives through actionable segmentation based on deployment models, applications, and relevant industries.
  • Provides clarity on regional variations, compliance considerations, and supply chain risks, equipping leaders with insights to manage uncertainty and drive growth.

Conclusion

Intelligent process automation is redefining enterprise best practices by fostering ongoing innovation, supporting resilience, and sustaining competitive market positions. Strategic implementation guided by robust analysis unlocks value across organizational functions and geographies.

 

Additional Product Information:

  • Purchase of this report includes 1 year online access with quarterly updates.
  • This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Stakeholders
2. Research Methodology
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Integration of AI-driven decisioning engines with robotic process automation platforms for smarter workflows
5.2. Adoption of low-code and no-code automation development tools by non-technical business users to accelerate process deployment
5.3. Implementation of process mining technologies to discover inefficiencies and drive continuous process optimization across operations
5.4. Growing demand for real-time analytics integration in automation platforms to enable proactive decision-making and dynamic workflow adjustments
5.5. Emergence of hyperautomation frameworks combining RPA AI machine learning and process orchestration for end-to-end digital transformation initiatives
5.6. Expansion of conversational AI and intelligent virtual assistants in automated customer service workflows for improved user engagement and satisfaction
5.7. Increased focus on governance risk and compliance features in automation solutions to meet stringent regulatory requirements across industries
5.8. Integration of IoT device data streams with process automation systems to trigger context-aware workflows in manufacturing and supply chain scenarios
5.9. Development of adaptive self-learning automation bots capable of autonomously adjusting to process changes and exception handling without human intervention
5.10. Rise of citizen developer programs empowering business units to create and manage automation solutions within governed enterprise frameworks
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Intelligent Process Automation Market, by Component
8.1. Services
8.1.1. Managed Services
8.1.2. Professional Services
8.2. Software
8.2.1. Cognitive Automation
8.2.2. Robotic Process Automation
9. Intelligent Process Automation Market, by Deployment Mode
9.1. Cloud
9.2. On Premise
10. Intelligent Process Automation Market, by Organization Size
10.1. Large Enterprises
10.2. Small And Medium Enterprises
11. Intelligent Process Automation Market, by Industry Vertical
11.1. BFSI
11.2. Energy and Utilities
11.3. Government and Public Sector
11.4. Healthcare and Life Sciences
11.5. IT and Telecom
11.6. Manufacturing
11.7. Retail and E-commerce
11.8. Transportation and Logistics
12. Intelligent Process Automation Market, by Application
12.1. Compliance and Risk Management
12.2. Customer Support Automation
12.3. Finance and Accounting Process Automation
12.4. HR Process Automation
12.5. IT Operations Automation
12.6. Sales and Marketing Automation
12.7. Supply Chain and Logistics Automation
13. Intelligent Process Automation Market, by Region
13.1. Americas
13.1.1. North America
13.1.2. Latin America
13.2. Europe, Middle East & Africa
13.2.1. Europe
13.2.2. Middle East
13.2.3. Africa
13.3. Asia-Pacific
14. Intelligent Process Automation Market, by Group
14.1. ASEAN
14.2. GCC
14.3. European Union
14.4. BRICS
14.5. G7
14.6. NATO
15. Intelligent Process Automation Market, by Country
15.1. United States
15.2. Canada
15.3. Mexico
15.4. Brazil
15.5. United Kingdom
15.6. Germany
15.7. France
15.8. Russia
15.9. Italy
15.10. Spain
15.11. China
15.12. India
15.13. Japan
15.14. Australia
15.15. South Korea
16. Competitive Landscape
16.1. Market Share Analysis, 2024
16.2. FPNV Positioning Matrix, 2024
16.3. Competitive Analysis
16.3.1. Accenture PLC
16.3.2. AntWorks Pte. Ltd.
16.3.3. Automation Anywhere, Inc.
16.3.4. AutomationEdge Technologies
16.3.5. Blue Prism Limited.
16.3.6. Capgemini Services SAS
16.3.7. Celonis SE
16.3.8. Cognizant Technology Solutions Corporation
16.3.9. Microsoft Corporation
16.3.10. Fortra, LLC
16.3.11. IBM Corporation
16.3.12. IBN Technologies Ltd.
16.3.13. Jidoka Technologies
16.3.14. LUXOFT by DXC TECHNOLOGY COMPANY
List of Tables
List of Figures

Samples

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Companies Mentioned

The key companies profiled in this Intelligent Process Automation market report include:
  • Accenture PLC
  • AntWorks Pte. Ltd.
  • Automation Anywhere, Inc.
  • AutomationEdge Technologies
  • Blue Prism Limited.
  • Capgemini Services SAS
  • Celonis SE
  • Cognizant Technology Solutions Corporation
  • Microsoft Corporation
  • Fortra, LLC
  • IBM Corporation
  • IBN Technologies Ltd.
  • Jidoka Technologies
  • LUXOFT by DXC TECHNOLOGY COMPANY

Table Information