Why Should You Attend:
The role of the leader is challenging. Understanding priorities for managing a best-practice department is the goal of each case management leader. Priorities range for compliance, to mentoring staff - both experienced and novice, and to outcomes. This webinar will assist the leader in understanding priorities and the most opportune way to implement best practice in their department. It will also enable the leader to understand true collaboration, with physicians, physician advisors, payers and other care providers in the hospital. Developing a strategy for the future, including understanding the potential role of artificial intelligence in the case management department will be discussed.
Areas Covered in the Webinar:
Part 1: What is leadership?
The role of the leader versus the role of a manager
Leadership traits Leadership and value-based reimbursement
Challenges of case management leadership
Develop a best practice case management model
Best-practice roles
Maintain appropriate operational focus
Physician and physician advisor collaboration
Ensure appropriate vertical and horizontal relationships in your organization
Payer contracts
The role of the leader is challenging. Understanding priorities for managing a best-practice department is the goal of each case management leader. Priorities range for compliance, to mentoring staff - both experienced and novice, and to outcomes. This webinar will assist the leader in understanding priorities and the most opportune way to implement best practice in their department. It will also enable the leader to understand true collaboration, with physicians, physician advisors, payers and other care providers in the hospital. Developing a strategy for the future, including understanding the potential role of artificial intelligence in the case management department will be discussed.
Areas Covered in the Webinar:
Part 1: What is leadership?
The role of the leader versus the role of a manager
Leadership traits Leadership and value-based reimbursement
Challenges of case management leadership
Develop a best practice case management model
Best-practice roles
Maintain appropriate operational focus
Physician and physician advisor collaboration
Ensure appropriate vertical and horizontal relationships in your organization
Payer contracts
Speakers
Bev Cunningham, MS, RN, ACM is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. Bev is also a certified case manager with the American Case Management Association. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. Bev is also the former Vice President of Resource Management at Medical City Dallas Hospital.She has co-authored a book for hospital case managers—Core Skills for Hospital Case Managers and has written the utilization management chapter in the past two editions of CMSA’s book, Core Curriculum for Case management.
