This report presents data from 80 academic library directors, deans and other leading executives about how they assess and what their plans are for the academic library website. The report helps its readers to answer question such as: when was the last time the library overhauled its website? When does it plan its next major overhaul? What aspects of the library website is management most satisfied with? The least satisfied with? How does the library and/or its parent institution govern who can make content and other additions or changes to the library website? How does the library evaluate how satisfied at its library patrons with the library website? What consultants or other external help has the library used in developing or managing its website?
Just a few of the 40-page report’s many findings are that:
- 60% of respondents from research universities and 64.86% of those from MA or PHD granting schools reported being satisfied or quite satisfied with their library website.
- Respondents reported an average of 31.61 months (minimum 2 months, maximum 120 months) as the last time their library website had a major overhaul. Average time since library website overhaul varied significantly by college type.
- The tendency to hire an outside consultant for the library website decreased with the personal age of the survey participant.
Table of Contents
1. THE QUESTIONNAIRE
2. PARTICIPANTS LIST
- Characteristics of the Sample
3. SUMMARY OF MAIN FINDINGS
- Last instance of a major overhaul
- Plans for next major overhaul
- Features needed in the library website
- Level of satisfaction with the library website
- Website governance structure
- Hiring of a consultant or outside advisor over the past five years
- Latest test of how library patrons use the academic library website
- DATA
List of Tables
Table 1.1 When was the last time that your library website had what you would consider to be a major overhaul?
Table 1.2 When was the last time that your library website had what you would consider to be a major overhaul? Broken out by age range
Table 1.3 When was the last time that your library website had what you would consider to be a major overhaul? Broken out by your college or university is public or private?
Table 1.4 When was the last time that your library website had what you would consider to be a major overhaul? Broken out Carnegie class or type of college
Table 1.5 When was the last time that your library website had what you would consider to be a major overhaul? Broken out by enrollment
Table 1.6 When was the last time that your library website had what you would consider to be a major overhaul? Broken out by tuition, $
Table 1.7 When was the last time that your library website had what you would consider to be a major overhaul? Broken out by Are you male or female?
When is it due to have its next major overhaul? Broken out Carnegie class or type of college Broken out Carnegie class or type of college
What additional features do you feel that your library website needs? Or needs more or less of? Broken out Carnegie class or type of college
Table 2.1 About how satisfied would you say that you are with your library website?
Table 2.2 About how satisfied would you say that you are with your library website? Broken out by age range
Table 2.3 About how satisfied would you say that you are with your library website? Broken out by your college or university is public or private?
Table 2.4 About how satisfied would you say that you are with your library website? Broken out Carnegie class or type of college
Table 2.5 About how satisfied would you say that you are with your library website? Broken out by enrollment
Table 2.6 About how satisfied would you say that you are with your library website? Broken out by tuition, $
Table 2.7 About how satisfied would you say that you are with your library website? Broken out by Are you male or female?
Explain the governance structure of the website in terms of who is allowed to post to the library website and who makes content decisions? Broken out Carnegie class or type of college
Table 3.1 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website?
Table 3.2 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out by age range
Table 3.3 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out by your college or university is public or private?
Table 3.4 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out Carnegie class or type of college
Table 3.5 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out by enrollment
Table 3.6 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out by tuition, $
Table 3.7 Has the library hired a consultant or outside advisor of any kind over the past five years to help manage or develop the library website? Broken out by Are you male or female?
If your library has conducted a test of how users use the academic library website describe your last major test and how it was conducted. Broken out Carnegie class or type of college
Sources / Contributors
- Anne Arundel Community College
- Antelope Valley College
- Bellevue University
- Beloit College
- Bennett College
- Bethel University (TN)
- Bowman Library, Menlo College
- Bryan College
- Buffalo State College (SUNY)
- Cal Poly Pomona
- Campbell University
- Christian Brothers University
- Clark State Community College
- College of Southern Idaho
- Columbia International University
- Columbus College of Art & Design
- CUNY Queens College
- Curtis Institute of Music
- Delaware Valley University
- Elizabeth City State University
- Elms College
- Embry-Riddle Aeronautical University – Prescott
- Florida National University
- Franklin College
- Fuller Theological Seminary
- Hamline University
- Harding University
- Heritage University
- Indiana University of Pennsylvania
- Iowa Lakes Community College
- Jarvis Christian College
- Juniata College
- Kennesaw State University
- La Roche University
- Lake Superior College
- Lamar University
- Lee College
- Louisiana State University
- Lynn University
- Mansfield University
- McDaniel College
- Miami University
- Middle Tennessee State University
- Molloy College
- New College of Florida
- New England Institute of Technology
- OSU-Tulsa
- Pfeiffer University
- Providence College
- River Parishes Community College
- Roberts Wesleyan College
- Salve Regina University
- San Diego Christian College
- San Joaquin Delta College
- San Jose State University
- Southeast Missouri State University
- Spring Hill College
- St. Thomas Aquinas College
- Sul Ross State University
- SUNY College of Environmental Science and Forestry
- Tarrant County College, Trinity River Campus
- Thomas Jefferson University
- Toccoa Falls College
- University of Louisiana at Monroe
- University of Massachusetts Boston
- University of Missouri
- University of North Dakota
- University of Northern Colorado
- University of Oklahoma-Tulsa
- University of South Carolina Upstate
- University of Texas at El Paso
- USMMA Library
- Utica College
- Wayne State College
- Westminster College (MO)
- Wilkes University
- Xavier University of Louisiana
- Yeshiva University
Methodology
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