Overview:
Due tight budgets and healthcare staffing shortages, it can be difficult to keep your staff continually motivated and performing at the high levels the patients expect. Learn how you can light a fire under someone to get them to do what you need them to do, when and how you need for them to do it. In just 60 minutes you will know:
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Areas Covered in the Session:
Program Highlights
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Who Will Benefit:
Due tight budgets and healthcare staffing shortages, it can be difficult to keep your staff continually motivated and performing at the high levels the patients expect. Learn how you can light a fire under someone to get them to do what you need them to do, when and how you need for them to do it. In just 60 minutes you will know:
- How to analyze what motivates each person
- What the 7 Key motivators are to get high performance
- How to manage the Motivational Gap between higher and lower skilled healthcare staff
- How to motivate staff during high stress times like mergers, cutbacks and understaffing
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- How to turn around staff or a team that has gone 'negative'
Areas Covered in the Session:
Program Highlights
- Learn the 7 Key Motivators to get high performance
- How to analyze what motivates each person
- Many ways to switch on each motivator
- How to design a team motivation plan
- How to manage the Motivational Gap between higher and lower skilled healthcare staff
- Managing the 'Aides' of today vs. the RN's of yesterday
- Capitalizing on the differences between Dr's, RN's and Aides motivations
- How to bring them all together with respect and fun
- How to motivate staff during high stress times like mergers, cutbacks and understaffing
- Recognize the symptoms of dangerous stress
- How to announce the merger or cutback
- How to keep overworked staff motivated
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- How to turn around staff or a team that has gone 'negative'
- Understand most common reasons why people 'go negative
- Receive a treasure chest of ideas to turn negatives into positives
- How to empower them to turn themselves around
Who Will Benefit:
- Once you understand the psychology of motivation, you'll have greater insights and learn techniques to use to capture staff's heart, as well as head to increase performance.
Speaker
Janelle Brittain, MBA, CSP spent 9 years in healthcare management, consulting and training, where she wrote and published 4 healthcare books. After working in the hi-tech world, Janelle founded the Dynamic Performance Institute, LLC in 1989. He she has worked with over 50 healthcare companies and organizations, such as VA Medical Center-Michigan, Abbott, Medtronic, Amgen, Children's Memorial Hospital-Chicago and College of American Pathologists.As an internationally known trainer, speaker, facilitator and Executive Coach, she has helped over 300 clients from Fortune 100 companies to healthcare organizations, to professional associations, to entrepreneurial companies in leadership, team building, managing change, developing management and performance management.
She is the author of six published books, four in healthcare and two recently published business books: Star Team Dynamics: 12 Lessons Learned from Experienced Team Builders and How to Say It: Performance Reviews. She has also produced a training film and a number of CD's.
