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Emotional Intelligence that Works - Webinar (Recorded)

  • Webinar

  • 60 Minutes
  • March 2020
  • NetZealous LLC
  • ID: 4985795
Overview:
Emotional intelligence has been a topic of concern for many years, in large part because the 'my way or the highway' approach to management is dead. We can thank the millennials for that. An executive or manager, with low E.Q., dampens the employees 'discretionary effort', with huge consequences to employers including poor performance, turnover, customer dissatisfaction, brand damage, lawsuits and the bottom-line.

Career success has everything to do with how well we 'show up.' Don Phin calls that presence our 'emotional energy'. Who we are is just as important as what we do when leading or managing people. In this program, he will share an understanding, metaphors and other tools you can use to create great work relationships and results.

In this workshop, Don will take a visit to the emotional stage and begin by talking about the role of the victim, villain, and hero. Don will introduce the concept of the 'negative hero'- someone who’s intentions are good, but outcomes are not.

Having set the stage, we then dive into the emotional energy behind these roles. We will learn how we can use that energy so both coach and client can be a hero in the coaching story. The 40 - - 40 Solution is the answer!

Speaker

Don has been a California employment practices attorney since 1983. He litigated employment and business cases for 17 years and quit once he figured out that nobody wins a lawsuit. Since leaving litigation, he has written numerous books and presented more than 500 times to executives nationwide. He loves talking about emotional intelligence and creating engaging workplaces!

Don was the founder and President of HR That Works, used by 3,500 companies and acquired by ThinkHR in January of 2014. He worked there for two years as a V.P.

Now in his “wisdom sharing years,” Don loves advising and coaching executives. He continues to inspire with his speaking and training.

Who Should Attend

  • Everybody benefits from watching this
  • Even better when done as a group