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Telecom Billing and Revenue Management Market by Solution (Software (Mediation, Billing and Charging, Revenue Assurance, and Fraud Management) and Services), Deployment Type, Telecom Operator Type, and Region - Global Forecast to 2024

  • ID: 4991562
  • Report
  • February 2020
  • Region: Global
  • 154 Pages
  • Markets and Markets
The Telecom Billing and Revenue Management Market to Grow from USD 10.8 Billion in 2019 to USD 18.0 Billion by 2024, at a CAGR of 10.8%

FEATURED COMPANIES

  • Amdocs
  • Comarch
  • FTS
  • Mahindra Comviva
  • Openet
  • SAP
  • MORE

A growing number of cellular/mobile subscribers to drive the telecom billing and revenue management market growth

Telecom billing and revenue management solutions meet the needs of mobile and fixed-line Communication Service Providers (CSPs), analog data networks, digital data service providers, and triple/quad-play enterprises. These solutions help operators increase their revenue by extracting unbilled revenue, leveraging automation to identify revenue leaks, and safeguarding revenue streams from potential losses. They also help telecom operators reduce the time-to-market for new service offerings and improve customer experience with real-time charging. As the revenue from legacy services is declining, operators are embracing new business models with innovative services and new partners, such as Over-the-Top (OTT) service providers and content aggregators. Billing and revenue assurance solutions enable smart revenue sharing among partners, thereby improving business relationships, reducing the total cost of ownership, and offering a fast time-to-market, which ultimately leads to an increase in revenue.

By solution, the software segment to account for a higher market share during the forecast period

By solution, the software segment is expected to hold a higher market share than the services segment during the forecast period. Telecom billing and revenue management providers offer single/standalone or integrated billing and revenue management software. These offerings help operators analyze, evaluate, and optimize each phase of the life cycle, and provide complete insights and intelligence into the revenue relationships of customers and service providers. The major telecom billing and revenue management software include mediation, billing and charging, partner and interconnect management, revenue assurance, and fraud management. This software are robust and provide real-time analytics capabilities, enabling early detection of telecom frauds and ensuring service providers to predict and calculate the service impact, even on complex network topologies. There are several vendors available in the market  that offer telecom billing and revenue management solutions as standalone modules or an integrated platform.

By software, billing and charging segment to hold the largest market size during the forecast period

The convergence of fixed and mobile networks has compelled operators to launch cross-service offerings and more innovative pricing packages, thereby encouraging them to move away from solely prepaid or postpaid plans to hybrid account structures that support both scenarios. The efficient billing and charging solution helps service providers monetize opportunities presented by converged networks and embrace new business models. It enables them to capture and secure revenue streams and take advantage of business opportunities from both the traditional telecom services as well as digital services, 5G, and Internet of Things (IoT). Hence, the billing and charging solution enables operators to support different lines of businesses on a single platform by aggregating data from numerous billing tools and generating a single invoice. The solution consolidates all the financial transactions associated with customer billing accounts over a certain period into a single bill. It helps service providers exchange billing data and invoices, and share revenue or cost information with partners, thereby empowering operators to maintain billing accuracy and improve customer experience by enabling the end-to-end management of disputes and adjustments.

By region, Asia Pacific to grow at the highest CAGR during the forecast period

The market in the Asia Pacific (APAC) is projected to grow at the highest CAGR during the forecast period, owing to the increasing adoption of 4G Long Term Evolution (LTE) that is driving the demand for telecom billing and revenue management solutions in this region. The major countries such as China, India, Australia, and Japan, would witness high growth rates in this region. APAC demonstrates a combination of high growth, developing economies, and increasing adoption of mobile and internet. The enormous population in the region has led to an extensive pool of subscriber base for telecom companies. Vast and diverse geographies and large subscriber base are the two main factors leading to intense billing and revenue complexities for the telecom operators in the region. According to a report published by GSMA, titled The Mobile Economy Asia Pacific 2018, there were 2.8 billion unique mobile subscribers in APAC in 2018. The high number of mobile subscribers in the region has led the Communication Service Providers (CSPs) to invest in standardized telecom billing and revenue management solutions that can adapt to the changing product and competitive landscape with minimum customizations. Some of the major telecom companies operating in the region include China Mobile, Reliance Jio, NTT Docomo, and Airtel.

The breakup of the profiles of the primary participants is given below:

  • By Company Type: Tier 1 - 15%, Tier 2 - 40%, and Tier 3 - 45%
  • By Designation: C-Level - 40%, Director Level - 35%, Managers–15%, and others -10%
  • By Region: North America - 45%, Europe - 15%, APAC - 30%, and RoW - 10%

The following key telecom billing and revenue management vendors are profiled in the report:

  • Amdocs (US)
  • Netcracker (NEC Corporation [Japan])
  • CSG Systems International (US)
  • Oracle (US)
  • Ericsson (Sweden)
  • Huawei (China)
  • Cerillion (UK)
  • Mahindra Comviva (India)
  • Optiva (Canada)
  • Comarch S.A. (Poland)
  • Nokia (Finland)
  • SAP (Germany)
  • HPE (US)
  • Openet (Ireland)
  • TEOCO (US)
  • Intracom Telecom (Greece)
  • Enghouse Networks (Canada)
  • Nexign (Russia)
  • Bearing Point (Netherlands)
  • FTS (Israel)
  • Subex (India)
  • Sterlite Technologies (India)
  • Tecnotree (Finland)
  • Zuora (US)
  • Apttus (US)

Research Coverage

The telecom billing and revenue management market is segmented into solutions (software [mediation, billing and charging, partner and interconnect management, revenue assurance, and fraud management] and services [professional services and managed services]), telecom operator types (Mobile Operators [Mobile Network Operator (MNO), Mobile Virtual Network Operator (MVNO), and Mobile Virtual Network Enabler (MVNE)], Internet Service Providers [ISPS], satellite communication providers, and cable network providers), deployment types (on-premises and cloud), and regions. A detailed analysis of the key industry players has been undertaken to provide insights into their business overviews; services; key strategies; new service and product launches; partnerships, agreements, and collaborations; business expansions; and competitive landscape associated with the telecom billing and revenue management market.

Reasons to Buy the Report

The report would help the market leaders and new entrants in the following ways:

  • It comprehensively segments the telecom billing and revenue management market and provides the closest approximations of the revenue numbers for the overall market and its subsegments across different regions.
  • It would help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities in the market.
  • It would help stakeholders understand their competitors better and gain more insights to enhance their positions in the market. The competitive landscape section includes a competitor ecosystem, new service developments, partnerships, and acquisitions.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Amdocs
  • Comarch
  • FTS
  • Mahindra Comviva
  • Openet
  • SAP
  • MORE

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.2.1 Inclusions and Exclusions
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.3.3 Years Considered for the Study
1.4 Currency Considered
1.5 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primary Profiles
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
2.3 Market Size Estimation
2.4 Market Forecast
2.5 Assumptions for the Study
2.6 Limitations of the Study

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities in the Global Telecom Billing and Revenue Management Market
4.2 Market By Solution, 2019
4.3 North America: Market By Telecom Operator Type and Deployment Type, 2019
4.4 Asia Pacific: Market By Telecom Operator Type and Deployment Type, 2019

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Number of Cellular or Mobile Subscribers
5.2.1.2 Evolution of CSPs to DSPs
5.2.1.3 Increasing Complexities in Revenue Sharing Across the Telecom Ecosystem
5.2.2 Restraints
5.2.2.1 Presence of Stringent Telecom Regulations
5.2.3 Opportunities
5.2.3.1 Operators Taking Service Innovation to the Next Level for Monetizing and Marketing 5g and Iot
5.2.3.2 Need to Maximize Revenue Streams With Efficient AI and ML in Existing Revenue Management Systems
5.2.4 Challenges
5.2.4.1 High Volume of Customer Transactions and Continued Change in Network Technologies
5.2.4.2 Lack of Technical Proficiency in Implementing Billing and Revenue Assurance Solutions
5.3 Regulatory Landscape
5.3.1 Federal Communications Commission
5.3.2 Office of Communications
5.3.3 Ministry of Industry and Information Technology
5.3.4 Telecommunications Regulatory Authority
5.3.5 Federal Telecommunications Institute
5.3.6 General Data Protection Regulation
5.3.7 The International Organization for Standardization 27001
5.4 Use Cases

6 Telecom Billing and Revenue Management Market, By Solution
6.1 Introduction
6.2 Software
6.2.1 Mediation
6.2.1.1 Mediation: Market Drivers
6.2.2 Billing and Charging
6.2.2.1 Billing and Charging: Market Drivers
6.2.3 Partner and Interconnect Management
6.2.3.1 Partner and Interconnect Management: Market Drivers
6.2.4 Revenue Assurance
6.2.4.1 Revenue Assurance: Market Drivers
6.2.5 Fraud Management
6.2.5.1 Fraud Management: Market Drivers
6.3 Services
6.3.1 Professional Services
6.3.1.1 Professional Services: Market Drivers
6.3.2 Managed Services
6.3.2.1 Managed Services: Market Drivers

7 Telecom Billing and Revenue Management Market, By Telecom Operator Type
7.1 Introduction
7.2 Mobile Operators (MNO, MVNO, and MVNE)
7.2.1 Mobile Operators (MNO, MVNO, and MVNE): Market Drivers
7.3 Internet Service Providers, Satellite Communication Providers, and Cable Network Providers
7.3.1 Internet Service Providers, Satellite Communication Providers, and Cable Network Providers: Market Drivers

8 Market By Deployment Type
8.1 Introduction
8.2 On-Premises
8.2.1 On-Premises: Market Drivers
8.3 Cloud
8.3.1 Cloud: Market Drivers

9 Telecom Billing and Revenue Management Market, By Region
9.1 Introduction
9.2 North America
9.2.1 North America: Market Drivers
9.2.2 United States
9.2.3 Canada
9.3 Europe
9.3.1 Europe: Market Drivers
9.3.2 United Kingdom
9.3.3 Germany
9.3.4 France
9.3.5 Rest of Europe
9.4 Asia Pacific
9.4.1 Asia Pacific: Market Drivers
9.4.2 China
9.4.3 Japan
9.4.4 India
9.4.5 Rest of Asia Pacific
9.5 Middle East and Africa
9.5.1 Middle East and Africa: Telecom Billing and Revenue Management Market Drivers
9.5.2 Middle East and North Africa
9.5.3 Sub-Saharan Africa
9.6 Latin America
9.6.1 Latin America: Market Drivers
9.6.2 Mexico
9.6.3 Brazil
9.6.4 Rest of Latin America

10 Competitive Landscape
10.1 Overview
10.2 Competitive Scenario
10.2.1 Partnerships
10.2.2 New Product Launches

11 Company Profiles
11.1 Introduction
11.2 Amdocs
11.3 Netcracker
11.4 CSG Systems International
11.5 Oracle
11.6 Ericsson
11.7 Huawei
11.8 SAP
11.9 HPE
11.10 Nokia
11.11 Cerillion
11.12 Comarch
11.13 Mahindra Comviva
11.14 Optiva
11.15 Openet
11.16 Enghouse Networks
11.17 Sterlite Technologies
11.18 TEOCO Corporation
11.19 Intracom Telecom
11.20 Subex
11.21 Bearingpoint
11.22 FTS
11.23 Nexign
11.24 Tecnotree
11.25 Zuora
11.26 Apttus
11.27 Right- To-Win

12 Appendix
12.1 Discussion Guide
12.2 Knowledge Store: Subscription Portal
12.3 Available Customizations
12.4 Related Reports
12.5 Author Details

List of Tables
Table 1 United States Dollar Exchange Rate, 2016-2019
Table 2 Factor Analysis
Table 3 Use Case 1: Nexign
Table 4 Use Case 2: Subex
Table 5 Use Case 3: FTS
Table 6 Use Case 4: Comarch
Table 7 Use Case 5: CSG
Table 8 Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 9 Market Size, By Software, 2017-2024 (USD Million)
Table 10 Mediation Market Size, By Region, 2017-2024 (USD Million)
Table 11 Billing and Charging Market Size, By Region, 2017-2024 (USD Million)
Table 12 Partner and Interconnect Management Market Size, By Region, 2017-2024 (USD Million)
Table 13 Revenue Assurance Market Size, By Region, 2017-2024 (USD Million)
Table 14 Fraud Management Market Size, By Region, 2017-2024 (USD Million)
Table 15 Telecom Billing and Revenue Management Market Size, By Service, 2017-2024 (USD Million)
Table 16 Professional Services Market Size, By Region, 2017-2024 (USD Million)
Table 17 Managed Services Market Size, By Region, 2017-2024 (USD Million)
Table 18 Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 19 Mobile Operators (MNO, MVNO, and MVNE) : Market Size, By Region, 2017-2024 (USD Million)
Table 20 Internet Service Providers, Satellite Communication Providers, and Cable Network Providers: Telecom Market Size, By Region, 2017-2024 (USD Million)
Table 21 Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 22 On-Premises: Market Size, By Region, 2017-2024 (USD Million)
Table 23 Cloud: Market Size, By Region, 2017-2024 (USD Million)
Table 24 Telecom Billing and Revenue Management Market Size, By Region, 2017-2024 (USD Million)
Table 25 North America: Market Size, By Solution, 2017-2024 (USD Million)
Table 26 North America: Market Size, By Software, 2017-2024 (USD Million)
Table 27 North America: Market Size, By Service, 2017-2024 (USD Million)
Table 28 North America: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 29 North America: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 30 North America: Market Size, By Country, 2017-2024 (USD Million)
Table 31 North America: Mediation Market Size, By Country, 2017-2024 (USD Million)
Table 32 North America: Billing and Charging Market Size, By Country, 2017-2024 (USD Million)
Table 33 North America: Partner and Interconnect Management Market Size, By Country, 2017-2024 (USD Million)
Table 34 North America: Revenue Assurance Market Size, By Country, 2017-2024 (USD Million)
Table 35 North America: Fraud Management Market Size, By Country, 2017-2024 (USD Million)
Table 36 North America: Professional Services Market Size, By Country, 2017-2024 (USD Million)
Table 37 North America: Managed Services Market Size, By Country, 2017-2024 (USD Million)
Table 38 United States: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 39 United States: Market Size, By Software, 2017-2024 (USD Million)
Table 40 United States: Market Size, By Service, 2017-2024 (USD Million)
Table 41 United States: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 42 United States: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 43 Canada: Market Size, By Solution, 2017-2024 (USD Million)
Table 44 Canada: Market Size, By Software, 2017-2024 (USD Million)
Table 45 Canada: Market Size, By Service, 2017-2024 (USD Million)
Table 46 Canada: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 47 Canada: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 48 Europe: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 49 Europe: Market Size, By Software, 2017-2024 (USD Million)
Table 50 Europe: Market Size, By Service, 2017-2024 (USD Million)
Table 51 Europe: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 52 Europe: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 53 Europe: Market Size, By Country, 2017-2024 (USD Million)
Table 54 United Kingdom: Market Size, By Solution, 2017-2024 (USD Million)
Table 55 United Kingdom: Market Size, By Software, 2017-2024 (USD Million)
Table 56 United Kingdom: Market Size, By Service, 2017-2024 (USD Million)
Table 57 United Kingdom: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 58 United Kingdom: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 59 Germany: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 60 Germany: Market Size, By Software, 2017-2024 (USD Million)
Table 61 Germany: Market Size, By Service, 2017-2024 (USD Million)
Table 62 Germany: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 63 Germany: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 64 France: Market Size, By Solution, 2017-2024 (USD Million)
Table 65 France: Market Size, By Software, 2017-2024 (USD Million)
Table 66 France: Market Size, By Service, 2017-2024 (USD Million)
Table 67 France: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 68 France: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 69 Asia Pacific: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 70 Asia Pacific: Market Size, By Software, 2017-2024 (USD Million)
Table 71 Asia Pacific: Market Size, By Service, 2017-2024 (USD Million)
Table 72 Asia Pacific: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 73 Asia Pacific: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 74 Asia Pacific: Market Size, By Country, 2017-2024 (USD Million)
Table 75 China: Market Size, By Solution, 2017-2024 (USD Million)
Table 76 China: Market Size, By Software, 2017-2024 (USD Million)
Table 77 China: Market Size, By Service, 2017-2024 (USD Million)
Table 78 China: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 79 China: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 80 Middle East and Africa: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 81 Middle East and Africa: Market Size, By Software, 2017-2024 (USD Million)
Table 82 Middle East and Africa: Market Size, By Service, 2017-2024 (USD Million)
Table 83 Middle East and Africa: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 84 Middle East and Africa: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 85 Middle East and Africa: Telecom Billing and Revenue Management Size, By Sub-Region, 2017-2024 (USD Million)
Table 86 Middle East and North Africa: Market Size, By Solution, 2017-2024 (USD Million)
Table 87 Middle East and North Africa: Market Size, By Software, 2017-2024 (USD Million)
Table 88 Middle East and North Africa: Market Size, By Service, 2017-2024 (USD Million)
Table 89 Middle East and North Africa: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 90 Middle East and North Africa: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 91 Latin America: Telecom Billing and Revenue Management Market Size, By Solution, 2017-2024 (USD Million)
Table 92 Latin America: Market Size, By Software, 2017-2024 (USD Million)
Table 93 Latin America: Market Size, By Service, 2017-2024 (USD Million)
Table 94 Latin America: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 95 Latin America: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 96 Latin America: Market Size, By Country, 2017-2024 (USD Million)
Table 97 Mexico: Market Size, By Solution, 2017-2024 (USD Million)
Table 98 Mexico: Market Size, By Software, 2017-2024 (USD Million)
Table 99 Mexico: Market Size, By Service, 2017-2024 (USD Million)
Table 100 Mexico: Market Size, By Deployment Type, 2017-2024 (USD Million)
Table 101 Mexico: Market Size, By Telecom Operator Type, 2017-2024 (USD Million)
Table 102 Partnership, 2018-2020
Table 103 New Service Launches and Service Enhancements, 2019

List of Figures
Figure 1 Global Market: Research Design
Figure 2 Market Size Estimation Methodology: Approach 1 (Supply Side): Revenue of Solutions and Services of the Telecom Billing and Revenue Management Market
Figure 3 Market Size Estimation Methodology: Approach 1 Bottom-Up (Supply Side): Collective Revenue of All Software of the Market
Figure 4 Market Size Estimation Methodology: Approach 2 Top-Down (Demand Side): Share of the Overall Market
Figure 5 Software Segment to Hold a Larger Market Size During the Forecast Period
Figure 6 Mobile Operators (MNO, MVNO, and MVNE) Segment to Hold a Larger Market Size During the Forecast Period
Figure 7 Cloud Segment to Hold a Higher CAGR During the Forecast Period
Figure 8 Asia Pacific to Witness the Highest Growth Rate During the Forecast Period
Figure 9 Growing Number of Mobile Subscribers to Support Telecom Billing and Revenue Management Market Growth
Figure 10 Software Segment to Account for a Higher Market Share
Figure 11 Mobile Operators (MNO, MVNO, and MVNE) Segment and On-Premises Deployment Type to Record Higher Market Shares in North America
Figure 12 Mobile Operators (MNO, MVNO, and MVNE) Segment and On-Premises Deployment Type to Record Higher Market Shares in Asia Pacific
Figure 13 Telecom Billing and Revenue Management Market: Drivers, Restraints, Opportunities, and Challenges
Figure 14 Subscriber Penetration and Smartphone Adoption Trends, By 2025
Figure 15 Number of IoT Connections, By 2025 (Billion)
Figure 16 Services Segment to Grow at a Higher CAGR During the Forecast Period
Figure 17 Billing and Charging Segment to Grow at the Highest CAGR During the Forecast Period
Figure 18 Managed Services Segment to Grow at a Higher CAGR During the Forecast Period
Figure 19 Mobile Operators (MNO, MVNO, and MVNE) Segment to Grow at a Higher CAGR During the Forecast Period
Figure 20 Cloud Segment to Grow at a Higher CAGR During the Forecast Period
Figure 21 North America to be the Largest Market During the Forecast Period
Figure 22 North America: Market Snapshot
Figure 23 Asia Pacific: Market Snapshot
Figure 24 Key Strategies Adopted By the Leading Players in the Telecom Billing and Revenue Management Market During 2018-2019
Figure 25 Market Evaluation Framework, 2018-2019
Figure 26 Amdocs: Company Snapshot
Figure 27 Amdocs: SWOT Analysis
Figure 28 NEC: Company Snapshot
Figure 29 Netcracker: SWOT Analysis
Figure 30 CSG Systems International: Company Snapshot
Figure 31 CSG Systems International: SWOT Analysis
Figure 32 Oracle: Company Snapshot
Figure 33 Oracle: SWOT Analysis
Figure 34 Ericsson: Company Snapshot
Figure 35 Ericsson: SWOT Analysis
Figure 36 Huawei: Company Snapshot
Figure 37 SAP: Company Snapshot
Figure 38 HPE: Company Snapshot
Figure 39 Nokia: Company Snapshot
Figure 40 Cerillion: Company Snapshot
Figure 41 Comarch: Company Snapshot
Figure 42 Mahindra Comviva: Company Snapshot
Figure 43 Optiva: Company Snapshot

Note: Product cover images may vary from those shown

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  • Amdocs
  • Apttus
  • Bearingpoint
  • Cerillion
  • Comarch
  • CSG Systems International
  • Enghouse Networks
  • Ericsson
  • FTS
  • HPE
  • Huawei
  • Intracom Telecom
  • Mahindra Comviva
  • Netcracker
  • Nexign
  • Nokia
  • Openet
  • Optiva
  • Oracle
  • Right- To-Win
  • SAP
  • Sterlite Technologies
  • Subex
  • Tecnotree
  • TEOCO Corporation
  • Zuora
Note: Product cover images may vary from those shown

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