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Global Parcel Delivery Market Insight Report 2020

  • ID: 5018085
  • Report
  • April 2020
  • Region: Global
  • 143 Pages
  • Apex Insight
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FEATURED COMPANIES

  • Amazon Logistics
  • Deutsche Post DHL
  • FedEx
  • Japan Post Group
  • La Poste Group (GeoPost)
  • Royal Mail Group
  • MORE

The report covers the parcels market at the global level and region-by-region.

  • There is necessarily most focus on the top 10 country markets (US, Canada, Germany, UK, France, Italy, China, Japan, India and Brazil), although the author's historical and forecast market size and growth estimates are provided for all countries.
  • The report provides historical and forecast market sizes covering the period from 2013-2023. Adjacent services, such as mail, pallet distribution, groupage, freight forwarding, same-day courier and contract logistics are excluded wherever possible.

The global parcels market was almost US$430bn in 2019, up from just under US$380bn in 2018.

Asia Pacific is the largest regional parcels market by value, accounting for around 42% of the global market. North America and Europe together represent a little over 50% of the market.

China is the key growth market, representing almost 62% of the Asia-Pacific regional total by value. Chinese volumes reached 64bn in 2019.

The US is still the largest country market in value terms, although China has surpassed it in volume. In Europe, Germany remains the largest market with Italy and the UK having been the fastest-growing of the main countries (8.5% and 7.1% CAGR respectively).

Online retail is the main driver of growth in parcel delivery volumes.

  • Global online sales were in excess of US$3.3trn in 2019, having grown at a rate of 22% per year.
  • The largest online retail country markets are the US, UK, China and Japan.
  • China has had online retail growth of more than 33% per year.

Growth is high in both emerging and developed economies.

Globally, online accounts for slightly over 10% of total retail sales, up from around 5% in 2012.

Ten key trends which are impacting the market are discussed in detail.

Market information is quoted in value terms and on a constant currency basis (to remove distortions due to exchange rate movements). Volume information is presented where available.

The report includes in-depth profiles of the leading carriers.

COVID-19

This report was researched during January and February 2020, before COVID-19 had spread globally and become a pandemic.

In the last couple of weeks, views on the impact of the virus on the global economy and on online retail have changed rapidly.  Current expectations are that:

  • Global GDP will fall significantly in Q1 and Q2, with a recovery in Q3
  • Online retail has benefitted from the large-scale substitution of purchases from physical stores, many of which are now closed.  However, this is increasingly likely to be offset by people reducing non-essential purchases.

In this report, the author provides their original forecast, as prepared in February 2020, along with an update reflecting their latest views on how they now expect the market to perform during this year (2020) and what implications this has for later years.

The author expects this view to be updated as events unfold and intend to issue revisions of their commentary on a regular basis until market conditions return to a more stable pattern.

Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Amazon Logistics
  • Deutsche Post DHL
  • FedEx
  • Japan Post Group
  • La Poste Group (GeoPost)
  • Royal Mail Group
  • MORE

About this report

  • Summary
  • Contents
  • Global parcels market background

Market definition

  • Characteristics of the market
  • Business vs. consumer delivery
  • Other segmentations of the market
  • Premium / economy
  • International / domestic
  • Global parcels market size
  • Regional overview
  • Largest country markets
  • Global market drivers
  • Economic growth trends
  • Online retail
  • Internet retail growth by country
  • Internationalisation of online retail
  • Challenges of increased B2C deliveries for carriers
  • Global parcels market forecasts

COVID-19 – please read this section first

Global market size

  • Global parcels market forecast by region / country
  • Europe
  • North America
  • Asia Pacific
  • South America
  • Africa
  • Middle East
  • Driver forecasts
  • Economic growth
  • Online retail
  • Risks to forecasts
  • Global market trends

Development of more effective last mile delivery solutions

  • Parcel shops and locker networks
  • Self-employed couriers
  • Delivery to the workplace
  • Home lockers and in-boot deliveries
  • Leading retailers playing a more active role in delivery
  • Amazon
  • Alibaba
  • JD.com
  • Argos
  • Click & Collect
  • Improvement in carrier systems supporting improved customer service
  • Increased use of technology in carrier operations
  • Hub and depot automation
  • Last mile delivery technology
  • PoD improvements
  • Blockchain
  • Variations in, or alternatives to, hub and spoke models
  • New entrants with different business models
  • Growth of same day delivery
  • Evolving role of postal operators
  • Increased role of brokers to serve the C2X segment
  • Supply chain trends leading to slower growth of B2B parcels
  • Environmental impact of delivery
  • Global competitive landscape

Integrators vs. other private carriers and postal operators

  • Integrators
  • Postal operators
  • Other carriers
  • Parcel revenues
  • Group revenues
  • Operating margins
  • Volumes
  • Revenue per parcel
  • Carrier Alliances
  • Post office and independent carrier alliances
  • Mergers and Acquisitions
  • Major strategic moves which have shaped the industry
  • FedEx acquisition of TNT
  • Recent acquisition activity
  • Outlook for competitive landscape

Global Parcel Carrier Profiles

  • UPS
  • Description
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • Deutsche Post DHL
  • Description
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • FedEx Corporation
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • Yamato Holdings
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • Japan Post Group
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Acquisitions
  • Significant News
  • Royal Mail
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • USPS
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • Le Groupe La Poste
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • SG Holdings (Sagawa Express)
  • Revenue
  • Segmentation
  • Operations / Geographical Presence
  • Profit
  • Acquisitions
  • Significant News
  • Amazon Logistics
  • Volumes
  • Operations
  • Amazon Air (Prime Air)
  • Amazon Lockers
  • Shipping with Amazon
  • Amazon Key
  • SF Express

Regional parcels markets

  • Europe
  • Market definition
  • Characteristics of the market
  • Business vs. consumer delivery
  • Other segmentations of the market
  • Premium / economy
  • International / domestic
  • Market value
  • North America

United States

  • Parcel delivery market size
  • US Competitive Landscape
  • Carrier Overview
  • Asia Pacific

China

  • China Parcels Market Value
  • Growth rate comparison: China vs. other markets
  • China Parcels Market Volume
  • Revenue per parcel
  • B2B / C2X and online retail delivery (B2C / C2C)
  • China – Competitive Landscape
  • Overview
  • South / Central America
  • Africa
  • Middle East

Appendix 1: definition of regions

Appendix 2: Country-by-country historical and forecast parcels market size and growth

List of Exhibits

  • Global parcels market value, 2014-2019 (US$m)
  • Global parcels market value by region, 2014-2019 (US$m)
  • Global parcels market value by region, 2014-2019 (US$m)
  • Global parcels market: largest country markets, 2014-2019 (US$m)
  • GDP of Leading Economies, 2014-2019 / US$bn, % CAGR
  • Online retail value worldwide, 2012-2019 (US$bn)
  • Online retail sales by region, 2014-2019 / US$bn
  • Online retail sales - largest countries, 2014-2019 / US$bn
  • Online retail sales - largest countries, 2014-2019 / US$bn
  • Comparison of online retail sales in major economies, 2014-19
  • Global parcels market forecast, 2014-2024 (US$bn) – revised to reflect COVID-19
  • Global parcels market forecast, 2014-2024 (US$bn)
  • Global parcels market forecast by region / US$bn
  • Global parcels market forecast by region, 2014-2024 (US$bn)
  • Global parcels market forecast by largest countries, 2014-2024 (US$bn)
  • Europe parcels market forecast, 2014-2024 (US$bn)
  • Europe parcels market forecast by country, 2014-2024 (US$bn)
  • North America parcels market forecast, 2014-2024 (US$bn)
  • North America parcels market forecast by country, 2014-2024 (US$m)
  • Asia Pacific parcels market forecast, 2014-2024 (US$m)
  • Asia Pacific parcels market forecast by country, 2014-2024 (US$bn)
  • South America parcels market forecast, 2014-2024 (US$bn)
  • South America parcels market forecast by country, 2014-2024 (US$bn)
  • Africa parcels market forecast, 2014-2024 (US$bn)
  • Africa parcels market forecast by country, 2014-2024 (US$bn)
  • Middle East parcels market forecast, 2014-2024 (US$m)
  • Forecast GDP of Leading Economies, 2014-2024 / US$bn, % CAGR
  • Forecast online retail value worldwide, 2014-2024 (US$bn)
  • Forecast online retail value by region, 2014-2024
  • Forecast online retail value of major countries, 2014-2024
  • Hermes parcel shop in the UK
  • DHL testing in-boot deliveries
  • Argos same day delivery
  • STO Express warehouse robots in China
  • Starship delivery robot in Milton Keynes
  • Stuart same day delivery
  • UPS electric vehicle manufactured by Arrival
  • Rivian built Amazon electric vehicle
  • Parcel revenues of leading companies, 2014-2019 (US$m)
  • Global parcel revenues by region, 2019
  • Global parcel companies’ group revenue, latest revenues (US$m)
  • Global parcel companies by operating margin (parcels), 2014-2019 (%)
  • Global parcel delivery companies by parcel volume (m), latest available data
  • Global parcel companies: revenue per parcel ($), 2014-2019
  • Recent parcels acquisition activity, 2011-2019
  • UPS revenue, 2010-2019 / US$m
  • UPS revenue by major division, 2010-19 US$m
  • UPS revenue by segment (parcel operations), 2014-19 / US$m
  • UPS parcel volumes by segment (parcel operations), 2014-19 / m
  • UPS revenue per parcel, 2010-19 / US$
  • UPS revenue by segment (parcel operations), 2014-19 / US$m
  • UPS Inc. Acquisitions 2004-2019
  • DPDHL revenue, 2010-2018 / US$m
  • DPDHL revenue by division, 2013-2018 / US$m
  • DPDHL revenue by segment (parcels operations), 2014-2018 / US$m
  • DPDHL Q1-Q3 financial results, 2020
  • DPDHL parcel volumes by division, 2014-2018 / Growth %
  • DPDHL revenue per parcel, 2013-18 / $
  • DPDHL operating profit by division, 2014-18
  • Deutsche Post DHL Acquisitions 2004-2017
  • FedEx revenue, 2014-2019 / US$m
  • Parcels vs. other
  • FedEx revenue by division, 2016-19 US$m
  • FedEx Express revenue by segment (parcel operations), 2016-19 / US$m
  • FedEx parcel volume by segment, 2016-2019
  • FedEx parcel volume by segment, 2016-2019
  • FedEx revenue per parcel, 2016-19 / US$
  • FedEx profit by segment, 2016-19 / US$m
  • FedEx profit margin by segment, 2016-19 / %
  • Yamato Group revenue, 2010-2019 US$m
  • Parcels vs. other
  • Yamato Group revenue by division (parcels vs. other), 2010-19 $m
  • Yamato Group parcels revenue by type, 2010-2019 / US$bn
  • Revenue growth of Yamato delivery services, 2010-19 / $m; CAGR %
  • Yamato Group parcel volumes by segment, 2013-2019
  • Yamato Group revenue per item, 2013-2019 $
  • Yamato Group profit by division, 2013-2019 $m
  • Japan Post Group revenue, 2010-2019 / US$bn
  • Parcels vs. other
  • Japan Post Group revenue by division, 2014-2019 /US$m
  • Japan Post Group revenue growth by division, 2014-19 / %
  • Japan Post Group parcel volumes by type, 2016-18
  • Royal Mail Group revenue, 2011-2019 / $m
  • Parcels vs. other
  • Royal Mail Group revenues by segment, 2013-2019
  • Royal Mail Group parcels revenue by segment, 2013-2019
  • Royal Mail Group revenue growth, 2013-19 / CAGR %
  • Royal Mail Group parcel volumes 2013-19
  • Royal Mail Group revenue per parcel 2013-19 / US$
  • Royal Mail Group operating profit 2013-19 / $m
  • Royal Mail acquisitions 2015-18
  • USPS revenue, 2010-2019 / US$m
  • Parcels vs. other
  • USPS revenues by division, 2013-2019
  • USPS revenues by division, 2014-2019 / $m
  • USPS Shipping and Packages division revenues by segment, 2016-19 $m
  • USPS Shipping and Packages division revenues CAGR, 2016-19
  • USPS Shipping and Packages volumes, 2016-2019
  • USPS revenue per parcel
  • Le Groupe La Poste revenues, 2013-2019 $m
  • Parcels vs. other
  • Le Groupe La Poste revenues by division, 2014-2019
  • Le Groupe La Poste parcel revenues by segment, 2014-19 $m
  • Le Groupe La Poste revenue growth by segment, 2014-19 $m
  • Le Groupe La Poste parcel volume by segment, 2014-18 m
  • Revenue per parcel 2014-2018
  • Le Groupe La Poste profit margin by division, 2014-2018
  • Le Groupe La Poste Acquisitions 2004-2019
  • SG Holdings revenues, 2010-2018 $m
  • Parcels vs. other
  • SG Holdings revenue by segment, 2010-2019 $m
  • SG Holdings parcel volumes by segment, 2013-19 (m)
  • SG Holdings Delivery division revenue per parcel, $
  • SG Holdings profit by division, 2014-2019
  • Amazon’s logistics facilities worldwide, 2020
  • Amazon fulfilment centre in Tilbury, Essex, UK
  • Amazon Air plane
  • SF Holding financial performance, 2015-2018 (RMB m)
  • SF Holding financial performance, 2015-2018 (US$ m)
  • SF Express parcel volume, 2014-2018
  • SF Express average revenue per parcel, 2014-18
  • SF Express revenue by sub-segment, 2017-2018 (RMB)
  • SF Express revenue by sub-segment, 2017-2018 (US)
  • Europe parcels market value, 2014-2019 (US$m)
  • Europe Parcels Market Value by Country, 2014-2019 (US$m)
  • North America Parcels Market Value, 2014-2019 (US$m)
  • North America Parcels Market Value by Country, 2014-2019 (US$m)
  • US parcels market value and growth, 2014-2019 / US$m
  • US parcels market value and growth, 2014-2019 / US$m
  • Asia Pacific parcels market value, 2014-2019 (US$m)
  • Asia Pacific parcels market value by country, 2014-2019 (US$m)
  • China Parcels Market Size, 2007-2019 (RMB bn)
  • China Parcels Market Size, 2007-2018 (RMB / US$ bn)
  • China Parcels Market Volume: 2007-2019 (m)
  • China Parcels Market Volume and Growth: 2007-2019 (m)
  • Revenue per parcel: 2007-2019 / RMB
  • Marketplaces
  • Carriers
  • Open local delivery platforms
  • Parcel shop and locker networks
  • South America Parcels Market Value, 2014-2019 (US$m)
  • South America Parcels Market Value by Country, 2014-2019 (US$m)
  • Africa Parcels Market Value, 2013-2018 (US$m)
  • Africa Parcels Market Value by Country, 2014-2019 (US$m)
  • Middle East Parcels Market Value, 2014-2019 (US$m)
  • Global parcels market value by country, 2014, 2019, 2024 / $m
  • UPS
  • FedEx
  • DHL
  • China Postal Express & Logistics Company Limited (EMS)
  • SF Express
  • SF Holding financial performance, 2015-2016
  • SF Holding financial performance, 2015-2016
  • SF Express parcel volume, 2014-2016
  • SF Express average revenue per parcel
  • SF Express revenue by major business segment, 2015-2016
  • SF Express revenue by sub-segment, 2015-2016
  • SF Express revenue by region, 2015-2016
  • ZTO Express
  • ZTO Express management
  • Name
  • Title
  • Meisong Lai
  • Founder, Chairman of the Board of Directors and Chief Executive Officer
  • Jilei Wang
  • Vice President of Infrastructure Management
  • Xiangliang Hu
  • Director and General Manager of Guangdong Province
  • Baixi Lan
  • Director and General Manager of Beijing Municipality
  • James Jianmin Guo
  • Chief Financial Officer
  • Jianchang Lai
  • Vice President of Overseas Operations
  • Jingxi Zhu
  • Vice President of Information Technology
  • Renqun Jin
  • Vice President of Service and Support
  • Genyan Ni
  • Vice President of Operations
  • Source: ZTO Express
  • ZTO Express had revenues of RMB9,789m in 2016, a growth of 61% over the year. Operating profit amounted to RMB2,768m, resulting in an operating margin of 28%.
  • ZTO Express financial performance, 2014-2016
  • ZTO Express parcel volumes, 2014-2016
  • YTO Express
  • YTO Express financial performance, 2014-2016 (RMB M)
  • YTO Express financial performance, 2014-2016 (US$m)
  • YTO Express parcel volume / revenue per parcel, 2015-2016
  • YTO Express revenue by segment, 2015-2016
  • YTO Express revenue by sub-segment, 2016
  • YTO Express revenue by region, 2016
  • STO Express
  • STO Express financial performance, 2014-2016 (RMBm)
  • STO Express financial performance, 2014-2016 (US$m)
  • STO Express parcel volume, 2014-2016
  • Yunda Express
  • Yunda Express financial performance, 2014-2016 (RMB m)
  • Yunda Express financial performance, 2014-2016 (US$m)
  • Yunda Express parcel volume and growth, 2014-2016
  • Yunda Express revenue by major business segment, 2015-2016
  • Yunda Express sub-segment revenue, 2015-2016
  • Yunda Express revenue by region, 2015-2016
  • Best Inc (Best Express)
  • Best Inc. revenue by business segment, 2014-2016 (RMB m)
  • Best Inc. revenue by business segment, 2014-2016 (US$m)
  • Best Express financials, 2014-2016
  • Best Express parcel volume and growth, 2012-2016
  • Best Express revenue per parcel, 2014-2016
  • GTO Express
  • TTK Express
  • Quanfeng Express
  • ZJS Express
  • UC Express
  • Sure Express
  • New Dada
  • Ele.me
  • Meituan-Dianping
  • Linqu
  • Shanshong
  • SHBJ.com
  • Dianwoda
  • Hive Box
  • HiveBox locker in China
  • Sposter
  • Sposter locker bank in China
  • JD.com
  • Parcel shop networks
  • China population forecast, 2000-2022
  • China GDP forecast and growth, 2012-2022
  • GDP per capita, 2010-2022 (US$)
  • China total and online retail market value, 2012-2021
  • China total and online retail market value, 2012-2021
  • China parcels market value forecast, RMB bn, 2012-2022 (chart)
  • China parcels market forecast, value and volume, 2012-2022
  • Indonesia population, 2012-2017 / mn
  • Indonesia GDP, 2012-2017 / US$bn
  • Indonesia GDP per capita, 2012-2017 / US$
  • Indonesia internet retail, 2012-2016 / US$bn
  • Indonesia parcels market value, 2012-2017 / $bn
  • Pos Indonesia parcel volume, 2012-2016 / mn
  • Indonesia population, 2010-2022 / m
  • Indonesia GDP, 2012-22 / US$bn
  • Indonesia GDP per capita forecast, 2012-22 / $
  • Indonesia internet retail growth, 2012-2022 / $bn
  • Indonesia parcels market value, 2012-2022 / $bn
  • Malaysia population, 2012-2017 (m)
  • Malaysia GDP, 2012-2017 (US$bn)
  • Malaysia GDP per capita, 2012-2017 (US$)
  • Malaysia internet retail, 2012-2017 (US$bn)
  • Malaysia parcel market size, 2012-2017 / US$bn
  • Malaysia population 2010-2022 (m)
  • Malaysia GDP 2012-2022 (US$bn)
  • Malaysia GDP per capita, 2012-2022 (US$)
  • Malaysia internet retail, 2012-2022 / $bn
  • Malaysia parcels market value, 2012-2022 / US$bn
  • Philippines population, 2012-2017 / m
  • Philippines GDP, 2012-2017 / US$bn
  • Philippines GDP per capita, 2012-2017 / US$
  • Philippines internet retail, 2012-2017 / US$bn
  • Philippines parcel market size, 2012-2017 (US$bn)
  • Population in Philippines, 2010-2022 / m
  • Philippines GDP, 2012-22 (US$bn)
  • Philippines GDP per capita, 2012-2022 (US$)
  • Philippines internet retail, 2012-2022 / $bn
  • Philippines parcels market value, 2012-2022 (US$bn)
  • Singapore population, 2012-2017 (m)
  • Singapore GDP, 2012-2017 (US$bn)
  • Singapore GDP per capita, 2012-2017 (US$)
  • Singapore internet retail, 2012-2016 (US$bn)
  • Singapore parcel market size, 2012-2017 (US$bn)
  • Singapore population 2012-2022 (m)
  • Singapore GDP, 2012-2022 (US$bn)
  • Singapore GDP per capita, 2012-2022 (US$)
  • Singapore internet retail, 2012-2022 (US$bn)
  • Singapore parcels market value, 2012-2022 (US$bn)
  • Thailand population, 2012-2017 / m
  • Thailand GDP, 2012-2017 (US$bn)
  • Thailand GDP per capita, 2012-2017 (US$)
  • Thailand internet retail, 2012-2017 (US$bn)
  • Thailand parcels market value, 2012-2017 / $bn
  • Thai Post Mail and Parcel volumes, 2014-2016 / Vol m
  • Population in Thailand, 2012-2022 / m
  • Thailand GDP, 2012-22 (US$bn)
  • Thailand GDP per capita, 2012-2022 (US$)
  • Thailand internet retail forecast, 2012-2022 (US$bn)
  • Thailand parcels market value, 2012-2022 (US$bn)
  • Vietnam population, 2012-2017 / m
  • Vietnam GDP 2012-2017 (US$bn)
  • Vietnam GDP per capita, 2012-2017 (US$)
  • Vietnam online retail, 2012-2017 (US$bn)
  • Vietnam parcel market size, 2012-2017 (US$bn)
  • Vietnam population, 2012-2022 (m)
  • Vietnam GDP, 2012-2022 (US$bn)
  • Vietnam GDP per capita, 2012-2022 / $
  • Vietnam internet retail, 2012-2022 (US$bn)
  • Vietnam parcels market size, 2012-2022 (US$bn)
  • South America Parcels Market Value, 2013-2018 (US$m)
  • South America Parcels Market Value by Country, 2013-2018 (US$m)
  • Africa Parcels Market Value, 2013-2018 (US$m)
  • Africa Parcels Market Value by Country, 2013-2018 (US$m)
  • Middle East Parcels Market Value, 2013-2018 (US$m)
  • Global parcels market value by country, 2013, 2018, 2023 / $m
Note: Product cover images may vary from those shown
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  • Amazon Logistics
  • Deutsche Post DHL
  • FedEx
  • Japan Post Group
  • La Poste Group (GeoPost)
  • Royal Mail Group
  • SG Holdings (Sagawa Express)
  • United States Postal Service (USPS)
  • UPS
  • Yamato
Note: Product cover images may vary from those shown
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