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Courier Activities in the UK - Industry Market Research Report

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    Report

  • 39 Pages
  • September 2023
  • Region: United Kingdom
  • IBISWorld
  • ID: 5027820

Delivering growth: Strong online sales continue to drive up demand for couriers' services

Over the five years through 2023-24, couriers' revenue is projected to mount at a compound annual rate of 5.9% to £15.8 billion. A key trend has been the decline in traditional letter and document delivery as the economy becomes ever-more digitalised amid the growing availability of electronic substitutes. In response to this changing landscape, couriers have promoted premium offerings, including express delivery options, tracking and proof-of-delivery facilities and click-and-collect points. The use of zero-hour contract workers has a dominant theme, although this quickly began to change following the government's workplace reforms in December 2018, which granted casual workers greater job security and higher wages.

Companies in the Courier Activities industry pick up, sort, transport and deliver letters and parcels, bulk materials, documents and medical supplies. The industry includes both licensed and unlicensed couriers.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


Table of Contents

ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources
INDUSTRY AT A GLANCE
INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle
PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations
COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization
MAJOR COMPANIES
OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance
KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios
JARGON & GLOSSARY

Companies Mentioned

A selection of companies mentioned in this report includes:

  • UPS Limited
  • Hermes Parcelnet Ltd
  • DPDgroup UK Ltd

Methodology

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