+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

PRINTER FRIENDLY

Middle East & Africa Online Payment Methods 2020 and COVID-19's Impact

  • ID: 5028731
  • Report
  • May 2020
  • Region: Middle East, Africa
  • 93 Pages
  • yStats GmbH & Co. KG
1 of 5
Transformation of the Middle East and Africa’s E-Payments Market During COVID-19

FEATURED COMPANIES

  • Interswitch Ltd
  • Jumia Technologies AG
  • Noon AD Holdings
  • Opay
  • PalmPay Technology Co Ltd
  • Paytabs
  • MORE

The outbreak undermines the preference for cash on delivery in the Middle East and Africa

According to the report, cash on delivery was the leading payment method preferred by online shoppers in Saudi Arabia, Jordan, Egypt, Morocco, Kenya, and other countries in this region, as of 2019. The COVID-19 outbreak in early 2020, however, is changing this perspective, with online shopping platforms and regulators encouraging the use of cashless payment means during the pandemic. Their efforts are already showing results, as close to two-thirds of respondents to an April 2020 survey reported having reduced their use of cash since the outbreak. Mobile money, card, and contactless payments are among the payment methods that are benefitting from consumers turning their backs on cash.

Fintechs are booming in the region

Africa and Middle East’s FinTech companies are contributing to the rise of digital payments across the region, with the help of millions of dollars raised during 2019, as the report shows. Some of the stars of the investment rounds include Interswitch and Opay in Nigeria, Tala in Kenya, and Dubai-based Network International which listed its shares on the London Stock Exchange at the beginning of 2019. Furthermore, Kenya’s mobile money service M-Pesa is making a major contribution to the development of mobile payment transactions during the COVID-19 outbreak.

Report Coverage

  • This report covers the online payment market in the Middle East & Africa. It takes into account a wide definition of online payment, including payment methods used in online shopping and mobile payment, such as remote and proximity payments. In addition, information related to the impact of the coronavirus (COVID19) on digital payments in the Middle East, Africa, and worldwide was included in this report. 
  • The report includes data mostly published in the previous 12 months. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source.   

Report Structure

  • The global chapter opens the report, featuring an overview of global online and mobile payment developments. 
  • Next, information about regional development is included, covering online and mobile payment. Furthermore, a text chart summarizing the impact of COVID19 news on digital payments in the Middle East & Africa and relevant news about major players, such as payment providers is presented on a text chart. 
  • The rest of the report contains country-specific information. The countries are grouped by sub-region (Middle East and Africa) are presented in the descending order of B2C E-Commerce sales.  
  • Depending on data availability, the following types of market information are included: payment methods most used by online shoppers, number and value of online/mobile payment transactions, mobile payment usage, and consumer awareness of mobile payment services. Not all the mentioned types of information are available for each of the covered countries.

Please note: For this report, the purchase of an Enterprise license allows up to ten worldwide users of an organization access to the report.

Note: Product cover images may vary from those shown
2 of 5

FEATURED COMPANIES

  • Interswitch Ltd
  • Jumia Technologies AG
  • Noon AD Holdings
  • Opay
  • PalmPay Technology Co Ltd
  • Paytabs
  • MORE

1. Management Summary  

2. Global Developments    

  • COVID-19 Impact on Online & Mobile Payment, May 2020
  • The Impact of COVID-19 on Payments Revenues, incl. Payments Revenues in 2019, Pre-COVID-19 Forecast, and Payments Revenues Forecast Under The Impact of COVID-19, in USD billion, 2020
  • Post-COVID-19 Forecast for Digital Commerce & Payments Spending, in USD trillion, 2020f & 2021f Compared to 2019
  • Share of Respondents Who View Contactless as a Cleaner Way to Pay, in %, April 2020
  • Payment Methods Most Used When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
  • Payment Methods Used For the First Time When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
  • Criteria for Choosing a Payment Method in Online Shopping Which Became More Important Since The Pandemic Outbreak, in % of Online Shoppers, by Selected Countries, April 2020
  • Online & Mobile Payment Platform Revenues, in USD billion, 2019e & 2024f
  • Mobile & Online Remote Payment Value, in USD billion, by Selected Regions, 2024f
  • Mobile & Online Remote Payment Value, in USD billion, by Digital and Physical Goods, 2024f
  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Regions, January 2019
  • Share of Online Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, January 2019
  • Share of Mobile Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, August 2019
  • Online Payment Fraud Losses, in USD million, by Segment, 2023f
  • Online Payment Fraud Prevention Software Spending, in USD billion, 2020f & 2024f
  • Number of Digital Wallet Users, in billions, 2019e & 2024f
  • Breakdown of Digital Wallets by Provider’s Main Industry, in %, 2019
  • Proximity Mobile Payment Users, in billions, and Penetration, in % of Smartphone Users, 2018 - 2023f
  • Value of Mobile Payment Transactions Authenticated via Biometrics, in USD billion, 2019e & 2024f
  • Overview of Mobile Money Statistics, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Region, 2019

3. Middle East & Africa
3.1. Regional     

  • COVID-19 Impact on Online & Mobile Payment, May 2020
  • Attitudes to Contactless Payments During COVID-19 Outbreak, in % of Consumers, April 2020
  • Share of Adults Who Shopped for Products on New E-Commerce Websites Since COVID-19 Started, by Basics and Non-Basics, by Selected Countries, in %, April 2020
  • Share of Internet Users Who Have Food or Groceries Delivered to Their Homes More Frequently Due to COVID-19 Outbreak, by Selected Countries in MENA, March 2020
  • Share of Retail Banking Executives Who Believe That Cash Will Account for Less Than 5% of Transactions by 2025, in %, 2019
  • Top Factors Would Encourage Non-Online Shoppers to Purchase Online, in % of Non-Online Shoppers, 2019
  • Overview of Mobile Money Statistics in Africa, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Sub-Region, 2019
  • Number and Value of Transactions Processed by Network International Holdings,  in millions and in USD billion, and Total Revenues, in USD million, 2016 - 2019
  • Overview of Selected Leading FinTech Startups in the Payments Sector in MENA, incl. Company Name, Solution, Funding, Country and Year Established, September 2019
  • Total Investment Raised by African FinTechs, in USD million, 2018 & 2019
  • Overview of Selected Major FinTech Funding Rounds in Africa, by Country, 2019

4. Middle East  
4.1. UAE   

  • E-Commerce Payments Value, in AED billion, 2017-2022f
  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Breakdown of Preferred Payment Authentication Measures When Shopping Online, in %, February 2019
  • Digital Wallet Awareness, Ownership & Usage, in % of Online Payment Users, February 2019
  • Security Concerns Regarding Digital Wallets, in % of Online Payment Users, February 2019  
  • Share of Online Shoppers Who Prefer Cash on Delivery, But Would Pay by Card of an mPOS Machine Was Available Upon Delivery, in %, February 2019
  • Attitudes to Contactless Payments During COVID-19 Outbreak, in %, April 2020

4.2. Saudi Arabia    

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Gender, 2019
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Saudi and Non-Saudi and by Gender, 2019

4.3. Israel   

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Share of Respondents Who Are Using Less Cash Since Adopting Mobile Payment Apps, in %, 2019
  • Products and Services Paid for via Mobile Apps, in % of Respondents, 2018 & 2019

4.4. Jordan    

  • Share of Online Shoppers Paying by Cash on Delivery, in %, H2 2019
  • Mobile Payment Transaction Value, in JOD million, and Number of Transactions, in thousands, January 2019 - December 2019
  • Breakdown of Mobile Payment Transactions by Type, by Number and Value, in %, December 2019

4.5. Oman     

  • Share of Online Shoppers Paying Online For Their E-Commerce Purchases, in %, 2019

5. Africa    
5.1. South Africa     

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, March 2020
  • Payment Methods Preferred in E-Commerce, in % of Internet Users, July 2019

5.2. Egypt     

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Share of Online Shoppers Paying Online For Their E-Commerce Purchases, in %, 2019
  • Number of Meeza Cards Issued, in millions, July 2019, September 2019 & December 2019
  • Number of Mobile Wallet Accounts, in millions, Year-On-Year Growth Rate, in %, Unique Users, in millions, and Breakdown of Users by Gender and Age Group, in %, February 2019

5.3. Nigeria    

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Electronic Payment Transactions, incl. Number, in millions, and Value, in NGN billion, by Type, 2019

5.4. Morocco     

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Number of Online Payment Transactions, in millions, and Value, in MAD million, by Transactions with Moroccan Cards, Foreign Cards and Total, 2016 – 2019

5.5. Kenya    

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES billion, Number of Accounts, in Millions, and Number of Agents, in Thousands, 2014 – 2019 & Q1 2020
  • Financial Account Penetration, by Type, in % of Adults, 2019

5.6. Tunisia   

  • Share of Online Shoppers Paying Online For Their E-Commerce Purchases, in %, 2019
Note: Product cover images may vary from those shown
3 of 5

Loading
LOADING...

4 of 5
  • Interswitch Ltd
  • Jumia Technologies AG
  • Network International Holdings Plc
  • Noon AD Holdings
  • Opay
  • PalmPay Technology Co Ltd
  • Paytabs
  • Safaricom Plc
  • Visa Inc
Note: Product cover images may vary from those shown
5 of 5

Loading
LOADING...

Adroll
adroll