Overview
In a few clicks, we can email a prospect, text a colleague, or videoconference with clients. With this ease and convenience, however, comes the risk of appearing ambiguous, rushed, or indifferent.
This is disastrous for business, because people like to give their business and referrals to those who make them feel valued, understood, and heard-i.e. connected.
What if you knew how use your digital devices to not only communicate, but connect?
Building connections is critical for this reason:
When you know how to connect meaningfully with people, you can create the relationships you need to bring in clients and referrals.
In this webinar you will uncover skills that are practical and intuitive. They are easy to implement, and with practice, you can turn them into natural habits. You will learn how to apply time-honored principles in forming relationships to building business in the 21st century.
Why you should Attend
Could business opportunities be slipping through your fingers, because you're communicating but not connecting with clients, prospects, and colleagues?
The ease and convenience of emails, texts, and virtual meetings can make our phone and computer go-to devices for communicating. The way we use them, however, can leave a client, prospect, or colleague feeling frustrated, dismissed, and even insulted. Subtle, damaging practices are common and can chisel away at business.
Here's the problem:
When we communicate digitally, gestures, facial expressions, and voice intonations are muted or nonexistent to the recipient. The element of distance is baked in.
People do business with those the make them feel valued, understood, and heard –i.e. connected
It's hard to feel connected to someone who seems distant.
The solution is simple:
Easy, practical skills will enable you to determine which mode of communications device, be it digital or not; will best serve your goals to communicate and connect; you will also learn how to convey your message in a way that makes others feel connected to you.
What's the benefit to you?
When a prospect feels connected to you, the motivation to search for the 'perfect vendor' can give way to relief that the search is near its end or even over.
A client who feels connected to you is loyal, In addition, they love helping others by referring them to you.
When you create a connection with a colleague, referring other to you is a no -brainer.
More clients, more referrals, more robust revenues!
Areas Covered in the Session
Who Will Benefit
Speaker Profile
Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.
A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.
Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.
Janet formed her company Janet .L. Parnes, Etiquette Consultant in response to a growing need: we can contact people just about anywhere, anytime-yet, we’re losing the art of making connections. This is costing us, for connections are critical in achieving our career goals.
As a professional storyteller, Janet entertains and educates audiences with tales of missteps, misspeaks, and misunderstandings - some of them her own!
In a few clicks, we can email a prospect, text a colleague, or videoconference with clients. With this ease and convenience, however, comes the risk of appearing ambiguous, rushed, or indifferent.
This is disastrous for business, because people like to give their business and referrals to those who make them feel valued, understood, and heard-i.e. connected.
What if you knew how use your digital devices to not only communicate, but connect?
Building connections is critical for this reason:
When you know how to connect meaningfully with people, you can create the relationships you need to bring in clients and referrals.
In this webinar you will uncover skills that are practical and intuitive. They are easy to implement, and with practice, you can turn them into natural habits. You will learn how to apply time-honored principles in forming relationships to building business in the 21st century.
Why you should Attend
Could business opportunities be slipping through your fingers, because you're communicating but not connecting with clients, prospects, and colleagues?
The ease and convenience of emails, texts, and virtual meetings can make our phone and computer go-to devices for communicating. The way we use them, however, can leave a client, prospect, or colleague feeling frustrated, dismissed, and even insulted. Subtle, damaging practices are common and can chisel away at business.
Here's the problem:
When we communicate digitally, gestures, facial expressions, and voice intonations are muted or nonexistent to the recipient. The element of distance is baked in.
People do business with those the make them feel valued, understood, and heard –i.e. connected
It's hard to feel connected to someone who seems distant.
The solution is simple:
Easy, practical skills will enable you to determine which mode of communications device, be it digital or not; will best serve your goals to communicate and connect; you will also learn how to convey your message in a way that makes others feel connected to you.
What's the benefit to you?
When a prospect feels connected to you, the motivation to search for the 'perfect vendor' can give way to relief that the search is near its end or even over.
A client who feels connected to you is loyal, In addition, they love helping others by referring them to you.
When you create a connection with a colleague, referring other to you is a no -brainer.
More clients, more referrals, more robust revenues!
Areas Covered in the Session
- Match the, recipient message, and communications method so that you convey your message and forge a connection
- Select the appropriate method (email, in –person meeting etc.,) for the message
- Apply data pertaining to communication methods and client receptiveness/loyalty to your communications
- Project social awareness and courtesy in using your smartphone at meetings and networking events
- Give an email the feel of a one-on-one conversation
- Sidestep annoying texting practices that may not come to mind
- Navigate through common digital-communication conundrums
- Set up the room for a videoconference to enable a clear picture and mitigate distractions
- Host and participate in a videoconference in a way that makes everyone feel valued and more comfortable contributing
- Prepare and present information in consideration of the limitations of a video conference
- Present yourself at a videoconference in a way that shows you take the people and event seriously
Who Will Benefit
- Business Owners
- Sales Associates
- Sales Managers
- Customer-Service Representatives
- HR Managers
- Independent Consultants
- Real-Estate Professionals
- STEM Professionals
- Law Professionals
- Career-Services Directors
Speaker Profile
Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.
A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.
Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.
Janet formed her company Janet .L. Parnes, Etiquette Consultant in response to a growing need: we can contact people just about anywhere, anytime-yet, we’re losing the art of making connections. This is costing us, for connections are critical in achieving our career goals.
As a professional storyteller, Janet entertains and educates audiences with tales of missteps, misspeaks, and misunderstandings - some of them her own!
Speaker
Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.
Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.
Who Should Attend
- Business Owners
- Sales Associates
- Sales Managers
- Customer-Service Representatives
- HR Managers
- Independent Consultants
- Real-Estate Professionals
- STEM Professionals
- Law Professionals
- Career-Services Directors
