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Global Alternative Online Payment Methods 2022

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    Report

  • 191 Pages
  • September 2022
  • Region: Global
  • yStats GmbH & Co. KG
  • ID: 5050671

The use of digital wallets accelerated following the COVID-19 pandemic

Alternative payment methods became more frequently used after the COVID-19 pandemic

After the spread of the COVID-19 pandemic, alternative payment methods have come to be more frequently used, specifically digital wallets. The global value of digital wallets is now forecasted to increase from 2022 to reach a value in the trillions of Euros in 2026. Other alternative payment methods have also gained momentum including prepaid cards, BNPL, and bank transfers. The adoption of such alternative payment methods has a high potential of being useful to online merchants. A survey cited in the report reveals that more than one-third of consumers found the acceptance of digital payments to be a factor influencing their store purchasing choice. Moreover, nearly half of online merchants who are not already accepting payments via digital wallets, plan to do so, and almost one third of surveyed small businesses also revealed that their acceptance of new payment methods is an area for growth. The acceptance of alternative methods of payment, such as mobile and digital wallets, by online businesses in Bulgaria has proven to be beneficial with more than one-half experiencing increases in sales share.

BNPL use increases

Aside from cryptocurrency and QR code payments, BNPL is another significant method of payment that continues to increase in presence on a global scale. The number of BNPL users is forecasted to increase from 2021 to 2026 to reach a value in the billions of Euros. The share of BNPL in B2C E-Commerce payments made is also projected to more than double by 2026, compared to what it was in 2021. Furthermore, Klarna was the BNPL provider most used by top E-Commerce websites, holding a notable market share of BNPL services as of March 2022. Klarna’s presence has been growing since 2019, reaching a significant number of users in 2021.  

 

 

 

Table of Contents


1. Management Summary
2. Global Developments
  • Online & Mobile Payment Trends, July 2022
  • Most Used Payment Methods When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
  • Payment Methods Used More Frequently Compared To Pre-COVID-19 When Shopping Online, in % of Online Shoppers, by Selected Countries, April 2021
  • Payment Methods Used More Frequently Compared To Pre-COVID-19 When Shopping Online, in % of Online Shoppers, by Selected Countries, April 2021
  • Value of Digital Wallet Transactions, in USD trillion, 2022f & 2026f
  • QR Code Payment Transaction Value, in USD trillion, 2022e & 2025f
  • Cryptocurrency Payment Value, in USD billion, 2018-2023f
  • Number of B2C E-Commerce Transactions Paid by OEM Mobile Payment Apps, in billions, 2022f & 2026f
  • Number of BNPL Users, in millions, 2021e & 2026f
  • BNPL Share of B2C E-Commerce Payments, in %, 2021e & 2026f
  • Market Shares of BNPL Services, in % of Top E-Commerce Websites Supporting BNPL as a Payment Method, March 2022
  • Breakdown of E-Commerce Websites Offering BNPL as a Payment Method, by Countries, in %, October 2021
  • Number of Klarna’s Users, in millions, 2019-2021
  • Factors Influencing Store Purchasing Choice, Excluding Digital Payments, in % of Consumers, December 2021
  • Areas for Growth According to Small Businesses, in % of Small Businesses, December 2021
  • Payment Methods Accepted by Online Merchants, by Already Accepted and Planned, in % of Online Merchants, February 2022
  • Share of Consumers and Small Businesses Planning to Use Digital Payment Methods Exclusively Within the Next Two Years, in %, December 2021
  • Proximity Mobile Payment Users in Select Countries, in % of Smartphone Users, 2021
  • Value of B2C E-Commerce Losses to Online Payment Fraud, in USD billion, 2020 & 2021e
3. Asia-Pacific
3.1. Regional
  • Overview of the Online and Mobile Payment Trends, July 2022
  • Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2021
3.2. Advanced Markets
3.2.1. Japan
  • Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2021
  • General Payment Methods Used, in % of Respondents, January 2022
  • Breakdown of Attitude Towards Future Use of Mobile Payments, in % of Smartphone Users, February 2022
  • Breakdown of Most Used QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2022
3.2.2. South Korea
  • Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2021
  • Mobile Wallet Ownership and Usage, in % of Adults, H1 2021
3.2.3. Australia
  • BNPL Sales, in AUD billion, FY 2019 & FY 2021
  • Awareness and Usage of Buy Now Pay Later Payment Methods, in % of Respondents, September 2018 & June 2021
  • Awareness of Selected Buy Now Pay Later Services, in % of Respondents, September 2018 / August 2020 & June 2021
  • Usage of Selected Online Payment Platforms, in % of Respondents, January 2018 & June 2021
3.2.4. New Zealand
  • BNPL and Credit Card Use, by Generation, in % of Respondents, January 2021
3.2.5. Singapore
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Changes in Consumer Behavior Following COVID-19 According to Online Merchants, incl. Payment-Related, in % of Online SMBs, September 2021
  • Share of Adults Who Would Prefer to Use BNPL to Buy An Item They Could Not Afford Immediately, in %, December 2021
3.3. Emerging Markets
3.3.1. China
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Most Used Payment Methods, in % of Internet Users, February 2022
  • Online Payment User Penetration, in % of Internet Users, June 2021
  • Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2017-2021
  • Number of Real-Time Payment Transactions, in billions, 2020 & 2025f
  • Breakdown of Mobile Wallet Market, in % of Total Value, July 2021
  • Third-Party Payment Value, by Mobile & Online, in CNY trillion, 2018-2025f
  • Factors Considered Before Choosing a Mobile Payment Platform, in % of Internet Users, February 2022
3.3.2. Taiwan
  • Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, August 2021
  • Mobile Payment and Card User Penetration, by Age Group, in % of Internet Users, August 2021
3.3.3. Hong Kong
  • Breakdown of Most Used Online Payment Methods, in %, 2023f
3.3.4. India
  • Breakdown of Total Transaction Volume, by Payment Method Type, in %, 2021
  • Breakdown of Total Transaction Volume, by Payment Method Type, in %, 2026f
  • Breakdown of Total Transaction Value, by Payment Method Type, in %, 2021
  • Breakdown of Total Transaction Value, by Payment Method Type, in %, 2026f
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Overview of Selected Functions Available in Leading Mobile Wallet Apps, July 2021
3.3.5. Indonesia
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Digital Wallet and Mobile Banking Use, by Generation, in % of Mobile Payment Users, H2 2021
  • Most Used Digital Wallet Platforms, in % of Mobile Payment Users, by Socio-Economic Status, H2 2021
3.3.6. Thailand
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Breakdown of Daily Payment Transactions by Payment Method, in %, 2021
3.3.7. Vietnam
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
3.3.8. Malaysia
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
3.3.9. Philippines
  • Breakdown of Payment Methods in B2C E-Commerce, in %, 2021
4. Europe
4.1. Regional
  • Online & Mobile Payment Trends, July 2022
  • Online Payments Value, in USD trillion, 2020, 2021e & 2025f
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, by Selected Countries, November 2021
  • Share of Payment Methods Used In-store in the Past 12 Months, in % of Consumers, July 2021
  • Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, July 2021
  • Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, by Generation, July 2021
  • Share of Consumers Who Would Support the Mandatory Acceptance of Digital Payments, in %, July 2021
  • Share of Merchants Who Prefer Accepting Electronic Payments Over Cash, in %, July 2021
4.2. Advanced Markets
4.2.1. UK
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • BNPL Services Used, in % of Respondents, 2020 & 2021
  • Share of Respondents Who Feel Safer Paying With Mobile Phone Because of Security Features, in %, May 2022
  • Proximity Mobile Payment Users, in millions, and Penetration, in % of Population, 2019-2025f
4.2.2. Germany
  • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2021
  • Breakdown of Preferred Payment Methods, in % of Online Shoppers, 2021
  • Online Payment Methods Used Regularly, in % of Consumers, November 2021
  • Online Payment Methods Used Regularly, in % of Consumers, by Age Group, November 2021
  • Breakdown of Klarna Services Used, in % of Klarna Users, March 2022
4.2.3. France
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Top Payment Application Used, incl. Google Pay and Apple Pay, in % of Adults, January 2021
  • Share of Individuals Who Made a Purchase Using BNPL in the Last Three Months, in % of Respondents, December 2021
4.2.4. Spain
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Top 3 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2020 & 2021
4.2.5. Italy
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Value of Digital Payments, in EUR billion, 2020 & 2021
  • Value of Mobile and Wearable Payments, in EUR billion, 2020 & 2021
4.2.6. Netherlands
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Breakdown of B2C E-Commerce Sales by Payment Method, in %, H1 2021
4.2.7. Sweden
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
4.2.8. Belgium
  • Number of Online Payments Made via Bancontact or Payconiq, in millions, 2020 & 2021
4.2.9. Norway
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
4.2.10. Denmark
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021
4.2.11. Finland
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
4.2.12. Austria
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
4.3. Emerging Markets
4.3.1. Russia
  • Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2020 & 2021
  • Share of Mir Card, in % of All Card Transactions, June 2022
4.3.2. Poland
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Age Group, June 2021
  • Breakdown of Instant Payment Services Used in B2C E-Commerce, in % of Online Shoppers Using This Payment Method, June 2021
4.3.3. Turkey
  • Number and Value of Contactless Mobile Transactions, in millions, and Value, in TRY million, Q1 2020 - Q1 2022
4.3.4. Czech Republic
  • Payment Methods Used in B2C E-Commerce, in % of Internet Users, March 2021
  • Applications Used for Mobile Payments, in % of Mobile Payment Users, March 2021
4.3.5. Portugal
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
4.3.6. Romania
  • Breakdown of Payment Methods Used in B2C E-Commerce, by Domestic and Cross-Border Online Stores, in % of Online Shoppers, March 2022
4.3.7. Hungary
  • Breakdown of Domestic E-Commerce Transactions by Payment Method, in %, March 2022
4.3.8. Bulgaria
  • Breakdown of Payment Methods Used in B2C E-Commerce, by Domestic and Cross-Border Online Stores, in % of Online Shoppers, March 2022
  • Share of Online Businesses Experiencing Increase in Sales Share Attributed to a Payment Method, by Payment Method Used, in %, November 2021
4.3.9. Croatia
  • Preferred Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2021
5. North America
5.1. Regional
  • Overview of Online & Mobile Payment Trends, July 2022
  • Number of Mobile Wallets in Use, in millions, and Y-o-Y Change, in %, 2020-2025f
5.2. USA
  • Breakdown of Digital Wallets Used, in % of Digital Wallet Users, February 2022
  • Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, February 2022
  • Breakdown of Payment Methods Used Most Often, by Age Group, in % of Adults, February 2022
  • Share of BNPL Users Preferring BNPL over Credit Cards, in %, August 2021
  • BNPL Share of B2C E-Commerce Sales, in %, 2021e & 2025f
  • Top 6 Most Used BNPL Apps, in % of Downloads in the BNPL Category, Q1 2021
  • Mobile P2P Payment Transaction Value, in USD billion, and Year-on-Year Change, in %, 2020 - 2025f
  • Attitudes Towards Offering Cryptocurrencies as an Online Payment Method, in % of Online Merchants, October 2021
5.3. Canada
  • Payment Methods Used on a Weekly Basis, in % of Consumers, April 2020 & April 2021
  • Attitude Towards Use of Digital Wallets & Mobile Payment Services, in % of Adult Internet Users, March 2021
  • Payment Methods Offered in Online Checkout, in % of Online Merchants, October 2021
  • Top Drivers of Online Transfer Use, in % of Consumers, 2021
  • Number of P2P Mobile Payment Users, in millions, and Share, in % of Population, 2019 - 2025f
6. Latin America
6.1. Regional
  • Online & Mobile Payments in Latin America, July 2022
  • Breakdown of Total E-Commerce Sales (incl. B2C and C2C) by Payment Methods, in %, 2021e
  • E-Commerce Payment Volume, by Payment Method, in USD billion, and Year-on-Year E-Commerce Payment Method Growth, in %, 2021e
  • Number of Mobile Wallets in Use, in millions, and Year-on-Year Change, in %, 2020 - 2025f
  • Card Ownership in Select Countries, by Card Type, in % of Banked Internet User Population, 2020 & 2021
6.2. Brazil
  • Electronic Payments Value, in BRL trillions, 2021-2022f
  • Breakdown of Payment Methods, in % of Volume, 2020 & 2025f
  • Top Payment Methods Used When Shopping Online via Mobile, in % of Consumers, June 2021
  • Share of Online Transactions that PIX Users Pay by PIX, in %, 2021
6.3. Mexico
  • Mobile Wallet User Penetration, in % of Population, 2020 & 2025f
  • Payment Methods Used To Pay For Cross-Border Online Purchases, in % of Cross-Border Online Shoppers, February 2021
6.4. Argentina
  • Breakdown of B2C E-Commerce Purchases by Payment Methods, in %, 2021
  • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
6.5. Colombia
  • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2021e
  • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
  • Number of Real-Time Payment Transactions, in millions, 2020 & 2025f
  • Top Payment Methods Used in the Past Month, in % of Banked Internet Users, 2020 & 2021
  • Top Criteria Considered When Choosing an Online Store, incl. Security in Payment, in % of Adult Online Shoppers, February 2021
6.6. Chile
  • Top Payment Methods Used, in % of B2C E-Commerce Purchases, 2021e
6.7. Peru
  • E-Commerce Payment Volume, by Payment Method, in USD billion, and Year-on-Year E-Commerce Payment Method Growth, in %, 2021e
7. Middle East & Africa
7.1. Regional
  • Online & Mobile Payment Trends, July 2022
  • Number of Mobile Wallets in Use, in millions, and Year-on-Year Change, in %, 2020-2025f
  • Most Preferred Payment Methods by 2025, in % of Respondents, 2020
  • Overview of Mobile Money Statistics in Africa, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Sub-Region, 2021
7.2. UAE
  • Breakdown of Most Used Payment Methods, in %, 2021
  • View On Digital Payments, in % of Merchants, 2020
7.3. Saudi Arabia
  • Mobile Wallet User Penetration, in % of Population, 2020 & 2025f
Breakdown of Most Used Payment Methods, in %, 2021

7.4. South Africa
  • Breakdown of Top Payment Methods, in %, 2021
7.5. Egypt
  • Mobile Wallet User Penetration, in % of Population, 2020 & 2025f
  • B2C E-Commerce Volume by Payment Method, in USD billion, 2020
7.6. Nigeria
  • Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2021e
  • Mobile Wallet User Penetration, in % of Population, 2020 & 2025f
  • Number of Mobile Payment Transactions, in millions, and Value, in NGN billion, 2017-2021

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Affirm
  • Afterpay
  • Alipay
  • Apple Pay
  • Au Pay
  • Clearpay
  • D pay
  • Dana
  • Google Pay
  • iDeal
  • Klarna
  • LINE pay
  • Mastercard
  • Merpay
  • Payconiq
  • Paypal
  • Paypay
  • PayU
  • Przelewy24
  • Quadpay
  • Rakuten Pay
  • Sezzle
  • Swish
  • Visa
  • Yucho Pay
  • zipPay