The global cloud managed services market is expected to grow from USD 86.1 billion in 2021 to USD 139.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 10.1% during the forecast period. Cloud managed services are rapidly gaining acceptance worldwide by large enterprises and SMEs due to various benefits, including the rise in digitization and emerging trend of workplace transformation, reduced costs, efficient collaborations, and reduced time to market new products.
Managed Communication and Collaboration services segment is expected to grow at a higher rate during the forecast period
Communication and collaboration play a crucial role in any organization; they help employees improve their efficiency and enhance team collaboration. It is not a single tool or product but a collection of solutions, which organizations implement to ensure all their technologies work together, smoothly and securely, for near real-time collaboration. It consists of a variety of communication tools, such as voice, IP telephony calling, instant messaging, desktop sharing, telepresence, and web conferencing, audio conferencing, and video conferencing, to interact together in a virtually seamless way.
To increase business productivity and maintain a competitive edge in the market, SMEs are adopting cloud managed services at a higher rate
Organizations with an employee range of 1 and 999 are categorized under SMEs. These enterprises face greater resource crunch than larger enterprises and require better methods to solve complexities for better cost optimization on their business processes. With the increasing number of SMEs worldwide, the requirement for managed services is also increasing. Cloud services have become the central part of the business process due to their flexibility and ease of use and are expected to grow in the coming years. Security and compliance and reduction in downtime are some of the major benefits SMEs are experiencing through the adoption of managed services.
The retail and consumer goods industry vertical is expected to grow at the highest rate during the forecast period The retail sector is one of the fastest-growing verticals due to the rising consumer purchasing power; thus, the vertical is attracting major companies around the world. The growing trends in mobile data consumption and the increased usage of smartphones and tablets in the countries have paved the way for greater demand for mobility solutions in the retail industry. Consumer goods companies from beverages to cosmetics are weighing their future business model approach.
North America to dominate the cloud managed services market in 2021
North America has been an extremely open and competitive market in terms of the adoption of cloud managed services solutions across verticals, such as healthcare, IT, and manufacturing. It is the topmost region in adopting cloud managed services. It has been extremely responsive toward adopting the latest technological advancements, such as integration technologies with AI, cloud, and mobile technologies within traditional cloud managed services. Higher internet penetration is a major driver for adopting cloud applications. The increasing adoption of the recurring revenue model. North America is expected to grow the adoption of managed services by businesses. However, service providers with a focus on customer engagement would gain more return from the recurring revenue model.
Research Coverage
The global cloud managed services market has been segmented by service types, organization size, vertical, and region. The cloud managed services market is sub segmented by service types which includes managed business services, managed network services, managed security services, managed infrastructure services, managed mobility services, managed communication and collaboration services. Based on organization size, the market is classified into SMEs and large enterprises. Verticals considered in the study include government, banking, financial services, and insurance (BFSI), telecom, retail and consumer goods, healthcare and life science, manufacturing, IT, energy and utilities and others (energy and utilities, IT, media, entertainment and education). By region, the market is studied across North America, Europe, APAC, MEA, and Latin America.
The report profiles the following key vendors: IBM (US), Ericsson (Sweden), AWS (US), Cisco (US), Infosys (India), NTT DATA (Japan), Fujitsu (Japan), Accenture (Ireland), HPE (US), NEC (Japan), Atos (France), Alcatel-Lucent (France), TCS (India), Wipro (India), Rackspace (US), Datacom (New Zealand), Huawei (China), Cloudicity (Washington), Connectria (US), DLT Solutions (US), Sirius Compture Solutions (US).
Breakup of Primary Interviews
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants is as follows:
- By Company Type: Tier I: 42%, Tier II: 24%, and Tier III: 34%
- By Designation: C-Level: 28%, D-Level: 38%, and Others:34%
- By Region: North America: 41%, Europe: 22%, APAC: 19%, and RoW: 18%
Key Benefits of Buying the Report
The report will help the market leaders/new entrants in the cloud managed services market with information on the closest approximations of the revenue numbers for the overall cloud managed services market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
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Report Attribute | Details |
---|---|
No. of Pages | 276 |
Published | December 2021 |
Forecast Period | 2021 - 2026 |
Estimated Market Value ( USD | $ 86.1 Billion |
Forecasted Market Value ( USD | $ 139.4 Billion |
Compound Annual Growth Rate | 10.1% |
Regions Covered | Global |
No. of Companies Mentioned | 25 |
Table of Contents
1 Introduction
1.1 Introduction to COVID-19
1.2 COVID-19 Health Assessment
Figure 1 COVID-19: Global Propagation
Figure 2 COVID-19 Propagation: Select Countries
1.3 COVID-19 Economic Assessment
Figure 3 Revised Gross Domestic Product Forecasts for Select G20 Countries in 2020
1.3.1 COVID-19 Economic Impact - Scenario Assessment
Figure 4 Criteria Impacting Global Economy
Figure 5 Scenarios in Terms of Recovery of Global Economy
1.4 Objectives of the Study
1.5 Market Definition
1.5.1 Inclusions and Exclusions
1.6 Market Scope
1.6.1 Market Segmentation
1.6.2 Regions Covered
1.6.3 Years Considered for the Study
1.7 Currency Considered
Table 1 United States Dollar Exchange Rate, 2017-2020
1.8 Stakeholders
1.9 Summary of Changes
2 Research Methodology
2.1 Research Data
Figure 6 Cloud Managed Services Market: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primary Profiles
Figure 7 Breakup of Primary Interviews: by Company Type, Designation, and Region
Table 2 Primary Respondents: Market
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
Figure 8 Data Triangulation
2.3 Market Size Estimation
Figure 9 Cloud Managed Services Market: Top-Down and Bottom-Up Approaches
Figure 10 Market Size Estimation Methodology - Approach 1 (Supply Side): Revenue of Cloud Managed Services from Vendors
Figure 11 Market Size Estimation Methodology: Bottom-Up Approach (Supply Side): Collective Revenue of Cloud Managed Services Vendors
Figure 12 Market Size Estimation Methodology - (Supply Side): Illustration of Vendor Revenue Estimation
Figure 13 Market Size Estimation Methodology - Approach 2 (Demand Side): Revenue Generated from Cloud Managed Service Types (1/2)
2.4 Market Forecast
Table 3 Factor Analysis
2.5 Assumptions for the Study
2.6 Limitations of the Study
3 Executive Summary
Figure 14 Cloud Managed Services Market: Global Snapshot
Figure 15 Top-Growing Segments in the Market
Figure 16 Managed Infrastructure Services Segment to Hold the Largest Market Size During the Forecast Period
Figure 17 Large Enterprises Segment to Hold a Larger Market Size During the Forecast Period
Figure 18 Top Verticals in the Market (USD Million)
Figure 19 North America to Hold the Largest Market Size During the Forecast Period
4 Premium Insights
4.1 Attractive Growth Opportunities in the Cloud Managed Services Market
Figure 20 Focusing on Core Business and Increasing Return on Investment to Drive the Adoption of Cloud Managed Services
4.2 Market, by Service Type (2021 vs. 2026)
Figure 21 Managed Infrastructure Services Segment to Hold the Largest Market Share During the Forecast Period
4.3 Market, by Organization Size (2021 vs. 2026)
Figure 22 Large Enterprises Segment to Hold a Larger Market Share During the Forecast Period
4.4 Market, by Vertical (2021 vs. 2026)
Figure 23 Banking, Financial Services, and Insurance Vertical to Hold the Largest Market Share During the Forecast Period
4.5 Market Investment Scenario
Figure 24 Asia-Pacific to Emerge as the Best Market for Investments in the Next Five Years
5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
Figure 25 Drivers, Restraints, Opportunities, and Challenges: Cloud Managed Services Market
5.2.1 Drivers
5.2.1.1 a Proactive Approach to Maintenance
5.2.1.2 Increasing IT Spending of Companies
5.2.1.3 Growing Trend of Technologies, Such as Big Data and Analytics
5.2.2 Restraints
5.2.2.1 Data Security and Privacy
5.2.2.2 Quality Issues from Cloud Managed Service Providers
5.2.3 Opportunities
5.2.3.1 Growth in Anything-as-a-Service Technologies
5.2.3.2 Increasing Adoption of Cloud-Based Technology
5.2.3.3 SMEs Demand for Cloud Managed Services
5.2.4 Challenges
5.2.4.1 Cloud Invoices and Multiple Accounts
5.2.4.2 Integrations with Third-Party Applications
5.3 Case Study Analysis
5.3.1 Case Study 1: Reliable Network Performance
5.3.2 Case Study 2: Business Continuity Against Disaster-Related Disruptions
5.3.3 Case Study: 3 Accelerated Time to Market
5.3.4 Case Study: 4 Blockchain Technology for Superior Payment Solution
5.3.5 Case Study: 5 Implementation of Migrating Managed Services
5.4 Ecosystem
Figure 26 Cloud Managed Services Market: Ecosystem
5.5 Value Chain Analysis
Figure 27 Market: Value Chain
5.6 Pricing Analysis
5.7 Patent Analysis
Figure 28 Number of Patent Documents Published
Figure 29 Top Five Patent Owners (Global)
Table 4 Top Ten Patent Owners
Table 5 Patents Granted to Vendors in the Market
5.8 Technological Analysis
5.8.1 Big Data and Analytics
5.8.2 Artificial Intelligence
5.8.3 Machine Learning
5.9 COVID-19-Driven Market Dynamics
5.9.1 Drivers and Opportunities
5.9.2 Restraints and Challenges
5.10 Porter's Five Forces Analysis
Figure 30 Cloud Managed Services Market: Porter's Five Forces Analysis
Table 6 Market: Porter's Five Forces Analysis
5.10.1 Threat of New Entrants
5.10.2 Threat of Substitutes
5.10.3 Bargaining Power of Suppliers
5.10.4 Bargaining Power of Buyers
5.10.5 Intensity of Competitive Rivalry
5.11 Regulations
5.11.1 North America
5.11.2 Europe
5.11.3 Asia-Pacific
5.11.4 Middle East and South Africa
5.11.5 Latin America
5.12 Trends/Disruptions Impacting Buyers
Figure 31 Market: Trends/Disruptions Impacting Buyers
6 Cloud Managed Services Market, by Service Type
6.1 Introduction
Figure 32 Managed Communication and Collaboration Services Segment to Grow at the Highest Growth Rate During the Forecast Period
6.1.1 Service Types: Market Drivers
6.1.2 Service Types: COVID-19 Impact
Table 7 Market Size, by Service Type, 2016-2020 (USD Million)
Table 8 Market Size, by Service Type, 2021-2026 (USD Million)
6.2 Managed Security Services
Figure 33 Managed Identity and Access Management Segment to Grow at the Largest Market Size During the Forecast Period
Table 9 Managed Security Services: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 10 Managed Security Services: Market Size, by Region, 2021-2026 (USD Million)
Table 11 Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 12 Market Size, by Managed Security Service, 2021-2026 (USD Million)
6.2.1 Managed Identity and Access Management
Table 13 Managed Identity and Access Management: Market Size, by Region, 2016-2020 (USD Million)
Table 14 Managed Identity and Access Management: Market Size, by Region, 2021-2026 (USD Million)
6.2.2 Managed Antivirus/Anti-Malware
Table 15 Managed Antivirus/Antimalware: Market Size, by Region, 2016-2020 (USD Million)
Table 16 Managed Antivirus/Antimalware: Market Size, by Region, 2021-2026 (USD Million)
6.2.3 Managed Firewall
Table 17 Managed Firewall: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 18 Managed Firewall: Market Size, by Region, 2021-2026 (USD Million)
6.2.4 Managed Risk and Compliance Management
Table 19 Managed Risk and Compliance Management: Market Size, by Region, 2016-2020 (USD Million)
Table 20 Managed Risk and Compliance Management: Market Size, by Region, 2021-2026 (USD Million)
6.2.5 Managed Vulnerability Management
Table 21 Managed Vulnerability Management: Market Size, by Region, 2016-2020 (USD Million)
Table 22 Managed Vulnerability Management: Market Size, by Region, 2021-2026 (USD Million)
6.2.6 Managed Security Information and Event Management
Table 23 Managed Security Information and Event Management: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 24 Managed Security Information and Event Management: Market Size, by Region, 2021-2026 (USD Million)
6.2.7 Managed Intrusion Detection System/ Intrusion Prevention System
Table 25 Managed Intrusion Detection System/Intrusion Prevention System: Market Size, by Region, 2016-2020 (USD Million)
Table 26 Managed Intrusion Detection System/Intrusion Prevention System: Market Size, by Region, 2021-2026 (USD Million)
6.2.8 Managed Data Loss Prevention
Table 27 Managed Data Loss Prevention: Market Size, by Region, 2016-2020 (USD Million)
Table 28 Managed Data Loss Prevention: Market Size, by Region, 2021-2026 (USD Million)
6.2.9 Other Managed Security Services
Table 29 Other Managed Security Services: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 30 Other Managed Security Services: Market Size, by Region, 2021-2026 (USD Million)
6.3 Managed Network Services
Figure 34 Managed Network Monitoring and Management Segment to Grow at a Higher Growth Rate During the Forecast Period
Table 31 Managed Network Services: Market Size, by Region, 2016-2020 (USD Million)
Table 32 Managed Network Services: Market Size, by Region, 2021-2026 (USD Million)
Table 33 Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 34 Market Size, by Managed Network Service, 2021-2026 (USD Million)
6.3.1 Managed Network Provisioning
Table 35 Managed Network Provisioning: Market Size, by Region, 2016-2020 (USD Million)
Table 36 Managed Network Provisioning: Market Size, by Region, 2021-2026 (USD Million)
6.3.2 Managed Network Monitoring and Management
Table 37 Managed Network Monitoring and Management: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 38 Managed Network Monitoring and Management: Market Size, by Region, 2021-2026 (USD Million)
6.4 Managed Infrastructure Services
Figure 35 Server Management Services Segment to Grow at the Highest Growth Rate During the Forecast Period
Table 39 Managed Infrastructure Services: Market Size, by Region, 2016-2020 (USD Million)
Table 40 Managed Infrastructure Services: Market Size, by Region, 2021-2026 (USD Million)
Table 41 Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 42 Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
6.4.1 Storage Management
Table 43 Storage Management: Market Size, by Region, 2016-2020 (USD Million)
Table 44 Storage Management: Market Size, by Region, 2021-2026 (USD Million)
6.4.2 Server Management
Table 45 Server Management: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 46 Server Management: Market Size, by Region, 2021-2026 (USD Million)
6.4.3 Managed Print Services
Table 47 Managed Print Services: Market Size, by Region, 2016-2020 (USD Million)
Table 48 Managed Print Services: Market Size, by Region, 2021-2026 (USD Million)
6.5 Managed Communication and Collaboration Services
Figure 36 Managed Unified Communication as a Service Segment to Grow at a Higher Growth Rate During the Forecast Period
Table 49 Managed Communication and Collaboration Services: Market Size, by Region, 2016-2020 (USD Million)
Table 50 Managed Communication and Collaboration Services: Market Size, by Region, 2021-2026 (USD Million)
Table 51 Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 52 Cloud Managed Services Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
6.5.1 Managed Voice Over Internet Protocol
Table 53 Managed Voice Over Internet Protocol: Market Size, by Region, 2016-2020 (USD Million)
Table 54 Managed Voice Over Internet Protocol: Market Size, by Region, 2021-2026 (USD Million)
6.5.2 Managed Unified Communication as a Service
Table 55 Managed Unified Communication as a Service: Market Size, by Region, 2016-2020 (USD Million)
Table 56 Managed Unified Communication as a Service: Market Size, by Region, 2021-2026 (USD Million)
6.6 Managed Mobility Services
Figure 37 Application Management Services Segment to Grow at a Higher Growth Rate During the Forecast Period
Table 57 Managed Mobility Services: Market Size, by Region, 2016-2020 (USD Million)
Table 58 Managed Mobility Services: Market Size, by Region, 2021-2026 (USD Million)
Table 59 Cloud Managed Services Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 60 Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
6.6.1 Device Management Services
Table 61 Device Management Services: Market Size, by Region, 2016-2020 (USD Million)
Table 62 Device Management Services: Market Size, by Region, 2021-2026 (USD Million)
6.6.2 Application Management Services
Table 63 Application Management Services: Market Size, by Region, 2016-2020 (USD Million)
Table 64 Application Management Services: Market Size, by Region, 2021-2026 (USD Million)
6.7 Managed Business Services
Figure 38 Continuity and Disaster Recovery Services Segment to Grow at the Highest Growth Rate During the Forecast Period
Table 65 Managed Business Services: Market Size, by Region, 2016-2020 (USD Million)
Table 66 Managed Business Services: Market Size, by Region, 2021-2026 (USD Million)
Table 67 Cloud Managed Services Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 68 Market Size, by Managed Business Service, 2021-2026 (USD Million)
6.7.1 Business Process Services
Table 69 Business Process Services: Market Size, by Region, 2016-2020 (USD Million)
Table 70 Business Process Services: Market Size, by Region, 2021-2026 (USD Million)
6.7.2 Continuity and Disaster Recovery Services
Table 71 Continuity and Disaster Recovery Services: Market Size, by Region, 2016-2020 (USD Million)
Table 72 Continuity and Disaster Recovery Services: Market Size, by Region, 2021-2026 (USD Million)
6.7.3 Other Managed Business Services
Table 73 Other Managed Business Services: Market Size, by Region, 2016-2020 (USD Million)
Table 74 Other Managed Business Services: Market Size, by Region, 2021-2026 (USD Million)
7 Cloud Managed Services Market, by Organization Size
7.1 Introduction
Figure 39 Small and Medium-Sized Enterprises Segment to Grow at a Higher Growth Rate During the Forecast Period
7.1.1 Organization Sizes: Market Drivers
7.1.2 Organization Sizes: COVID-19 Impact
Table 75 Market Size, by Organization Size, 2016-2020 (USD Million)
Table 76 Market Size, by Organization Size, 2021-2026 (USD Million)
7.2 Large Enterprises
Table 77 Large Enterprises: Market Size, by Region, 2016-2020 (USD Million)
Table 78 Large Enterprises: Market Size, by Region, 2021-2026 (USD Million)
7.3 Small and Medium-Sized Enterprises
Table 79 Small and Medium-Sized Enterprises: Market Size, by Region, 2016-2020 (USD Million)
Table 80 Small and Medium-Sized Enterprises: Market Size, by Region, 2021-2026 (USD Million)
8 Cloud Managed Services Market, by Vertical
8.1 Introduction
Figure 40 Banking, Financial Services, and Insurance Vertical to Account for the Largest Market Size During the Forecast Period
8.1.1 Verticals: Market Drivers
8.1.2 Verticals: COVID-19 Impact
Table 81 Market Size, by Vertical, 2016-2020 (USD Million)
Table 82 Market Size, by Vertical, 2021-2026 (USD Million)
8.2 Banking, Financial Services, and Insurance
Table 83 Banking, Financial Services, and Insurance: Market Size, by Region, 2016-2020 (USD Million)
Table 84 Banking, Financial Services, and Insurance: Market Size, by Region, 2021-2026 (USD Million)
8.3 Telecom
Table 85 Telecom: Market Size, by Region, 2016-2020 (USD Million)
Table 86 Telecom: Market Size, by Region, 2021-2026 (USD Million)
8.4 Information Technology
Table 87 Information Technology: Cloud Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 88 Information Technology: Market Size, by Region, 2021-2026 (USD Million)
8.5 Government and Public Sector
Table 89 Government and Public Sector: Market Size, by Region, 2016-2020 (USD Million)
Table 90 Government and Public Sector: Market Size, by Region, 2021-2026 (USD Million)
8.6 Healthcare and Life Sciences
Table 91 Healthcare and Life Sciences: Market Size, by Region, 2016-2020 (USD Million)
Table 92 Healthcare and Life Sciences: Market Size, by Region, 2021-2026 (USD Million)
8.7 Retail and Consumer Goods
Table 93 Retail and Consumer Goods: Market Size, by Region, 2016-2020 (USD Million)
Table 94 Retail and Consumer Goods: Cloud Managed Services Market Size, by Region, 2021-2026 (USD Million)
8.8 Manufacturing
Table 95 Manufacturing: Market Size, by Region, 2016-2020 (USD Million)
Table 96 Manufacturing: Market Size, by Region, 2021-2026 (USD Million)
8.9 Energy and Utilities
Table 97 Energy and Utilities: Market Size, by Region, 2016-2020 (USD Million)
Table 98 Energy and Utilities: Market Size, by Region, 2021-2026 (USD Million)
8.10 Other Verticals
Table 99 Other Verticals: Market Size, by Region, 2016-2020 (USD Million)
Table 100 Other Verticals: Market Size, by Region, 2021-2026 (USD Million)
9 Cloud Managed Services Market, by Region
9.1 Introduction
Figure 41 Asia-Pacific to Grow at the Highest Growth Rate During the Forecast Period
Table 101 Market Size, by Region, 2016-2020 (USD Million)
Table 102 Market Size, by Region, 2021-2026 (USD Million)
9.2 North America
9.2.1 North America: Market Drivers
9.2.2 North America: COVID-19 Impact
Figure 42 North America: Market Snapshot
Table 103 North America: Cloud Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 104 North America: Market Size, by Service Type, 2021-2026 (USD Million)
Table 105 North America: Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 106 North America: Market Size, by Managed Security Service, 2021-2026 (USD Million)
Table 107 North America: Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 108 North America: Market Size, by Managed Network Service, 2021-2026 (USD Million)
Table 109 North America: Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 110 North America: Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
Table 111 North America: Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 112 North America: Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
Table 113 North America: Cloud Managed Services Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 114 North America: Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
Table 115 North America: Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 116 North America: Market Size, by Managed Business Service, 2021-2026 (USD Million)
Table 117 North America: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 118 North America: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 119 North America: Market Size, by Vertical, 2016-2020 (USD Million)
Table 120 North America: Market Size, by Vertical, 2021-2026 (USD Million)
Table 121 North America: Market Size, by Country, 2016-2020 (USD Million)
Table 122 North America: Market Size, by Country, 2021-2026 (USD Million)
9.2.3 United States
Table 123 United States: Cloud Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 124 United States: Market Size, by Organization Size, 2021-2026 (USD Million)
9.2.4 Canada
Table 125 Canada: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 126 Canada: Market Size, by Organization Size, 2021-2026 (USD Million)
9.3 Europe
9.3.1 Europe: Market Drivers
9.3.2 Europe: COVID-19 Impact
Table 127 Europe: Cloud Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 128 Europe: Market Size, by Service Type, 2021-2026 (USD Million)
Table 129 Europe: Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 130 Europe: Market Size, by Managed Security Service, 2021-2026 (USD Million)
Table 131 Europe: Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 132 Europe: Market Size, by Managed Network Service, 2021-2026 (USD Million)
Table 133 Europe: Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 134 Europe: Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
Table 135 Europe: Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 136 Europe: Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
Table 137 Europe: Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 138 Europe: Cloud Managed Services Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
Table 139 Europe: Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 140 Europe: Market Size, by Managed Business Service, 2021-2026 (USD Million)
Table 141 Europe: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 142 Europe: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 143 Europe: Market Size, by Vertical, 2016-2020 (USD Million)
Table 144 Europe: Market Size, by Vertical, 2021-2026 (USD Million)
Table 145 Europe: Market Size, by Country, 2016-2020 (USD Million)
Table 146 Europe: Market Size, by Country, 2021-2026 (USD Million)
9.3.3 United Kingdom
Table 147 United Kingdom: Cloud Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 148 United Kingdom: Market Size, by Organization Size, 2021-2026 (USD Million)
9.3.4 Rest of Europe
Table 149 Rest of Europe: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 150 Rest of Europe: Market Size, by Organization Size, 2021-2026 (USD Million)
9.4 Asia-Pacific
9.4.1 Asia-Pacific: Market Drivers
9.4.2 Asia-Pacific: COVID-19 Impact
Figure 43 Asia-Pacific: Market Snapshot
Table 151 Asia-Pacific: Cloud Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 152 Asia-Pacific: Market Size, by Service Type, 2021-2026 (USD Million)
Table 153 Asia-Pacific: Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 154 Asia-Pacific: Market Size, by Managed Security Service, 2021-2026 (USD Million)
Table 155 Asia-Pacific: Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 156 Asia-Pacific: Market Size, by Managed Network Service, 2021-2026 (USD Million)
Table 157 Asia-Pacific: Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 158 Asia-Pacific: Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
Table 159 Asia-Pacific: Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 160 Asia-Pacific: Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
Table 161 Asia-Pacific: Cloud Managed Services Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 162 Asia-Pacific: Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
Table 163 Asia-Pacific: Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 164 Asia-Pacific: Market Size, by Managed Business Service, 2021-2026 (USD Million)
Table 165 Asia-Pacific: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 166 Asia-Pacific: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 167 Asia-Pacific: Market Size, by Vertical, 2016-2020 (USD Million)
Table 168 Asia-Pacific: Market Size, by Vertical, 2021-2026 (USD Million)
Table 169 Asia-Pacific: Market Size, by Country, 2016-2020 (USD Million)
Table 170 Asia-Pacific: Market Size, by Country, 2021-2026 (USD Million)
9.4.3 China
Table 171 China: Cloud Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 172 China: Market Size, by Organization Size, 2021-2026 (USD Million)
9.4.4 Rest of Asia-Pacific
Table 173 Rest of Asia-Pacific: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 174 Rest of Asia-Pacific: Market Size, by Organization Size, 2021-2026 (USD Million)
9.5 Middle East and Africa
9.5.1 Middle East and Africa: Market Drivers
9.5.2 Middle East and Africa: COVID-19 Impact
Table 175 Middle East and Africa: Cloud Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 176 Middle East and Africa: Market Size, by Service Type, 2021-2026 (USD Million)
Table 177 Middle East and Africa: Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 178 Middle East and Africa: Market Size, by Managed Security Service, 2021-2026 (USD Million)
Table 179 Middle East and Africa: Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 180 Middle East and Africa: Market Size, by Managed Network Service, 2021-2026 (USD Million)
Table 181 Middle East and Africa: Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 182 Middle East and Africa: Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
Table 183 Middle East and Africa: Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 184 Middle East and Africa: Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
Table 185 Middle East and Africa: Cloud Managed Services Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 186 Middle East and Africa: Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
Table 187 Middle East and Africa: Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 188 Middle East and Africa: Market Size, by Managed Business Service, 2021-2026 (USD Million)
Table 189 Middle East and Africa: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 190 Middle East and Africa: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 191 Middle East and Africa: Market Size, by Vertical, 2016-2020 (USD Million)
Table 192 Middle East and Africa: Market Size, by Vertical, 2021-2026 (USD Million)
Table 193 Middle East and Africa: Market Size, by Country, 2016-2020 (USD Million)
Table 194 Middle East and Africa: Market Size, by Country, 2021-2026 (USD Million)
9.5.3 Kingdom of Saudi Arabia
Table 195 Kingdom of Saudi Arabia: Cloud Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 196 Kingdom of Saudi Arabia: Market Size, by Organization Size, 2021-2026 (USD Million)
9.5.4 Rest of Middle East and Africa
Table 197 Rest of Middle East and Africa: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 198 Rest of Middle East and Africa: Market Size, by Organization Size, 2021-2026 (USD Million)
9.6 Latin America
9.6.1 Latin America: Market Drivers
9.6.2 Latin America: COVID-19 Impact
Table 199 Latin America: Cloud Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 200 Latin America: Market Size, by Service Type, 2021-2026 (USD Million)
Table 201 Latin America: Market Size, by Managed Security Service, 2016-2020 (USD Million)
Table 202 Latin America: Market Size, by Managed Security Service, 2021-2026 (USD Million)
Table 203 Latin America: Market Size, by Managed Network Service, 2016-2020 (USD Million)
Table 204 Latin America: Market Size, by Managed Network Service, 2021-2026 (USD Million)
Table 205 Latin America: Market Size, by Managed Infrastructure Service, 2016-2020 (USD Million)
Table 206 Latin America: Market Size, by Managed Infrastructure Service, 2021-2026 (USD Million)
Table 207 Latin America: Market Size, by Managed Communication and Collaboration Service, 2016-2020 (USD Million)
Table 208 Latin America: Market Size, by Managed Communication and Collaboration Service, 2021-2026 (USD Million)
Table 209 Latin America: Cloud Managed Services Market Size, by Managed Mobility Service, 2016-2020 (USD Million)
Table 210 Latin America: Market Size, by Managed Mobility Service, 2021-2026 (USD Million)
Table 211 Latin America: Market Size, by Managed Business Service, 2016-2020 (USD Million)
Table 212 Latin America: Market Size, by Managed Business Service, 2021-2026 (USD Million)
Table 213 Latin America: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 214 Latin America: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 215 Latin America: Market Size, by Vertical, 2016-2020 (USD Million)
Table 216 Latin America: Market Size, by Vertical, 2021-2026 (USD Million)
Table 217 Latin America: Market Size, by Country, 2016-2020 (USD Million)
Table 218 Latin America: Market Size, by Country, 2021-2026 (USD Million)
9.6.3 Mexico
Table 219 Mexico: Cloud Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 220 Mexico: Market Size, by Organization Size, 2021-2026 (USD Million)
9.6.4 Rest of Latin America
Table 221 Rest of Latin America: Market Size, by Organization Size, 2016-2020 (USD Million)
Table 222 Rest of Latin America: Market Size, by Organization Size, 2021-2026 (USD Million)
10 Competitive Landscape
10.1 Introduction
Figure 44 Market Evaluation Framework
10.2 Market Ranking
Figure 45 Market Ranking in 2021
10.3 Market Share of Top Vendors
Table 223 Cloud Managed Services: Degree of Competition
Figure 46 Cloud Managed Services Market: Vendor Share Analysis
10.4 Historical Revenue Analysis of Top Vendors
Figure 47 Historical Revenue Analysis
10.5 Company Evaluation Quadrant
Figure 48 Company Evaluation Matrix: Criteria Weightage
10.5.1 Star
10.5.2 Emerging Leader
10.5.3 Pervasive
10.5.4 Participant
Table 224 Global Company Footprint
Table 225 Company Vertical Footprint (1/2)
Table 226 Company Vertical Footprint (2/2)
Table 227 Company Region Footprint
Table 228 Company Service Footprint
Figure 49 Cloud Managed Services Market: Company Evaluation Quadrant
10.6 Competitive Scenario
Table 229 Market: New Product Launches, 2019-2021
Table 230 Market: Deals, 2019-2021
Table 231 Market: Others, 2021
11 Company Profiles
11.1 Key Players
(Business Overview, Services, Key Insights, Recent Developments, Analyst's View)*
11.1.1 IBM
Table 232 IBM: Business Overview
Figure 50 IBM: Company Snapshot
Table 233 IBM: Services Offered
Table 234 IBM: Cloud Managed Services Market: Product Launch
Table 235 IBM: Market: Deals
11.1.2 Ericsson
Table 236 Ericsson: Business Overview
Figure 51 Ericsson: Company Snapshot
Table 237 Ericsson: Services Offered
Table 238 Ericsson: Market: Product Launch
Table 239 Ericsson: Market: Deals
11.1.3 AWS
Table 240 AWS: Business Overview
Figure 52 Amazon Web Services: Company Snapshot
Table 241 AWS: Products Offered
Table 242 AWS: Cloud Managed Services Market: Product Launch
Table 243 AWS: Market: Deals
Table 244 AWS: Market: Others
11.1.4 Cisco
Table 245 Cisco: Business Overview
Figure 53 Cisco: Company Snapshot
Table 246 Cisco: Services Offered
Table 247 Cisco: Market: Product Launch
Table 248 Cisco: Market: Deals
Table 249 Cisco: Market: Others
11.1.5 Infosys
Table 250 Infosys: Business Overview
Figure 54 Infosys: Company Snapshot
Table 251 Infosys: Services Offered
Table 252 Infosys: Cloud Managed Services Market: Product Launch
Table 253 Infosys: Market: Deals
11.1.6 NTT Data
Table 254 NTT Data: Business Overview
Figure 55 NTT Data: Company Snapshot
Table 255 NTT Data: Services Offered
Table 256 NTT Data: Market: Product Launch
Table 257 NTT Data: Market: Deals
11.1.7 Fujitsu
Table 258 Fujitsu: Business Overview
Figure 56 Fujitsu: Company Snapshot
Table 259 Fujitsu: Services Offered
Table 260 Fujitsu: Market: Product Launch
Table 261 Fujitsu: Cloud Managed Services Market: Deals
11.1.8 Accenture
Table 262 Accenture: Business Overview
Figure 57 Accenture: Company Snapshot
Table 263 Accenture: Services Offered
Table 264 Accenture: Market: Product Launch
Table 265 Accenture: Market: Deals
11.1.9 HPE
Table 266 HPE: Business Overview
Figure 58 HPE: Company Snapshot
Table 267 HPE: Services Offered
Table 268 HPE: Market: Product Launch
Table 269 HPE: Market: Deals
Table 270 HPE: Market: Others
11.1.10 NEC
Table 271 NEC: Business Overview
Figure 59 NEC: Company Snapshot
Table 272 NEC: Services Offered
Table 273 NEC: Cloud Managed Services Market: Product Launch
Table 274 NEC: Market: Deals
11.1.11 Atos
Table 275 Atos: Business Overview
Figure 60 Atos: Company Snapshot
Table 276 Atos: Services Offered
Table 277 Atos: Market: Service Launch
Table 278 Atos: Market: Deals
11.1.12 Alcatel-Lucent
11.1.13 TCS
11.1.14 Wipro
11.1.15 Rackspace
11.1.16 Datacom
11.1.17 Huawei
11.1.18 Cloudticity
11.1.19 Connectria
11.1.20 DLT Solutions
11.1.21 Sirius Computer Solutions
11.1.22 Softchoice
11.1.23 Cloudnexa
11.1.24 AT&T
11.1.25 HCL
*Details on Business Overview, Services, Key Insights, Recent Developments, Analyst's View Might Not be Captured in Case of Unlisted Companies
12 Adjacent/Related Market
12.1 Introduction
12.1.1 Related Market
12.1.2 Limitations
12.2 Managed Services Market
Table 279 Managed Services Market Size, by Vertical, 2016-2020 (USD Million)
Table 280 Managed Services Market Size, by Vertical, 2021-2026 (USD Million)
Table 281 Managed Services Market Size in Banking, Financial Services, and Insurance, by Region, 2016-2020 (USD Million)
Table 282 Managed Services Market Size in Banking, Financial Services, and Insurance, by Region, 2021-2026 (USD Million)
Table 283 Managed Services Market Size in IT and Telecom, by Region, 2016-2020 (USD Million)
Table 284 Managed Services Market Size in IT and Telecom, by Region, 2021-2026 (USD Million)
Table 285 Managed Services Market Size in Manufacturing, by Region, 2016-2020 (USD Million)
Table 286 Managed Services Market Size in Manufacturing, by Region, 2021-2026 (USD Million)
Table 287 Managed Services Market Size in Retail and Consumer Goods, by Region, 2016-2020 (USD Million)
Table 288 Managed Services Market Size in Retail and Consumer Goods, by Region, 2021-2026 (USD Million)
Table 289 Managed Services Market Size in Healthcare and Life Sciences, by Region, 2016-2020 (USD Million)
Table 290 Managed Services Market Size in Healthcare and Life Sciences, by Region, 2021-2026 (USD Million)
Table 291 Managed Services Market Size in Government and Public Sector, by Region, 2016-2020 (USD Million)
Table 292 Managed Services Market Size in Government and Public Sector, by Region, 2021-2026 (USD Million)
Table 293 Managed Services Market Size in Energy and Utilities, by Region, 2016-2020 (USD Million)
Table 294 Managed Services Market Size in Energy and Utilities, by Region, 2021-2026 (USD Million)
Table 295 Managed Services Market Size in Media and Entertainment, by Region, 2016-2020 (USD Million)
Table 296 Managed Services Market Size in Media and Entertainment, by Region, 2021-2026 (USD Million)
Table 297 Managed Services Market Size in Other Verticals, by Region, 2016-2020 (USD Million)
Table 298 Managed Services Market Size in Other Verticals, by Region, 2021-2026 (USD Million)
13 Appendix
13.1 Discussion Guide
13.2 Knowledge Store: The Subscription Portal
13.3 Available Customizations
Executive Summary
Companies Mentioned
- Accenture
- Alcatel-Lucent
- AT&T
- Atos
- AWS
- Cisco
- Cloudnexa
- Cloudticity
- Connectria
- Datacom
- DLT Solutions
- Ericsson
- Fujitsu
- HCL
- HPE
- Huawei
- IBM
- Infosys
- NEC
- NTT Data
- Rackspace
- Sirius Computer Solutions
- Softchoice
- TCS
- Wipro
Methodology
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