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Smart Government Market - Growth, Trends, and Forecasts (2020 - 2025)

  • ID: 5120135
  • Report
  • June 2020
  • Region: Global
  • 116 pages
  • Mordor Intelligence
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  • ABB Ltd.
  • Amazon Web Services, Inc.
  • Avaya Inc.
  • Capgemini S.A.
  • Cisco Systems, Inc.
  • Imex Systems Inc.
  • MORE
Smart Government Market is expected to register a CAGR of 17% over the forecast period 2020 to 2025. The growth is mainly driven by the rising adoption of smart technologies by governmental bodies across various countries.
  • Government data generation is on the rise owing to growing census data (ever-increasing population), new policies/initiatives introduction, partnerships with other regions, and GDP increase due to new enterprises mushrooming. Legacy systems consisting of physical hardware are not efficient and might run out of space. Hence, the demand for smart governance is on the rise.
  • For instance, to better coordinate sanitation services, the city of Louisville in the US offers junk pickup reminders to residents through GovDelivery, segmented by location. More than 12,000 households have signed up to receive text message alerts one week before and one day before junk is scheduled for curbside pickup.
  • Cloud for government is becoming the next big thing as vendors are providing public, private, or hybrid cloud solutions for government data related to its management, security, backup, or compliance.
  • There has been a rapid increase in the systematic opening of government data around the world. Cloud is responsible for the transparency of government data, which promotes the government's accountability and reduces corruption. It also helps in empowering citizens and helps to solve complex public problems bringing a wider range of expertise and knowledge to bear on public problems.
  • The 2019 GovTech 100 report revealed that the maturing government technology market is starting to resemble a corporate market, with mergers and acquisitions, significant investments, startups, and fresh innovation. Startups have opportunities to partner with governments to access thousands of new users and potential revenue streams.
  • The outbreak of COVID-19 will only boost the demand for smart government market as people, all across the sector, especially the marginalized ones, are affected by the pandemic, and governments need to ensure that their needs are addressed. For instance, the Kerala government in India, on 2nd June 2020, launched a virtual school TV channel for educating students of class 1 to 12. The channel, named First Bell, is available for free on cable networks, over the internet, and direct-to-home all across the state.
Key Market Trends

Cloud Based Services to Drive Market Growth
  • Downtime due to hardware failures, software misconfigurations, security breaches, and data loss impact the productivity of the government offices. Therefore, the cloud is a reliable option when it comes to the storage of government data. That is because government budgets are limited, and on-premise solutions are becoming costlier with an increasing volume of data.
  • Governments have large amounts of data in the form of user records, public policies, and schemes. Thus, it becomes critically important that the government has a strong and robust storage option so that it delivers all the services on demand.
  • For instance, machine learning is being trialed to improve education in the UK. In 2018 Ofsted began using new automated methods to analyze historical school inspection data. Insights from this are used to help determine when a school needs to be inspected. Similarly, the Department for Education is using computerized learning methods to analyze patterns of underinvestment in schools.
  • Companies, like Pure Storage, offer all-inclusive software-based encryption, snaps, replication, and cloning to ensure data integrity. That cloud database is then managed by Rubrik.
Asia-Pacific to Have Significant Market Share
  • Asia-Pacific is in the middle of a transformation powered by cloud technologies. The increasing proliferation of smartphones and tablets is causing major companies to establish their cloud data center in Asia-Pacific.
  • The governments in Australia and Singapore see cloud services as an opportunity to improve government service delivery outcomes by eliminating redundancy, increasing agility, and providing information and communication technology services at a cheaper cost.
  • The Government of India is using Public Financial Management System (PFMS) technology to transfer more than INR 36,659 crore, between March 24 and April 17, 2020, through direct benefit transfer (DBT) to the bank accounts of 16.01 crore beneficiaries in view of lockdown imposed due to coronavirus pandemic.
  • Moreover, the Government of India has also implemented a number of initiatives under the National e-Governance Plan (NeGP), including the creation of ICT infrastructure both at the center and state levels.
Competitive Landscape

The Smart Government Market is fragmented in nature. The companies operating in the market are executing mergers and acquisitions, strategic partnerships, and product development to gain market share. Major players include ABB Ltd., Amazon Web Services, Inc., Cisco Systems, Inc., among others. Few recent developments are:
  • April 2020 - The State of Idaho, in the US, partnered with OpenGov, a solution provider of enterprise cloud software for government, to utilize OpenGov’s Forms and Workflow software for the administration of CARES Act grant applications, distribution, and monitoring. The State plans to use the technology as a digital expenditure management portal to ensure federal funds allocated to combat the Covid-19 pandemic are appropriately prioritized and efficiently distributed across state agencies, as well as local and tribal governments.
  • April 2020 - OpenGov, Inc. launched OpenGov Financials, a new financial management solution that expands its cloud-based software offerings and unveils the industry’s first fully-integrated cloud ERP designed exclusively for local government. The solution will allow governments to run their daily, mission-critical processes, as well as report, forecast, and budget using one online platform. The software eliminates the need for many physical documents like timecards, invoices, and cash receipts, and supports efficiency by reducing manual processes and heavy workloads.
Reasons to Purchase this report:
  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support
Note: Product cover images may vary from those shown
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  • ABB Ltd.
  • Amazon Web Services, Inc.
  • Avaya Inc.
  • Capgemini S.A.
  • Cisco Systems, Inc.
  • Imex Systems Inc.
  • MORE
1.1 Study Assumptions and Market Definition
1.2 Scope of the Study



4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
4.2.1 Bargaining Power of Suppliers
4.2.2 Bargaining Power of Consumers
4.2.3 Threat of New Entrants
4.2.4 Intensity of Competitive Rivalry
4.2.5 Threat of Substitute Products
4.3 Industry Value Chain Analysis

5.1 Market Drivers
5.1.1 Government Initiatives for Digital Transformation
5.1.2 Adoption of SMAC (Social, Mobile, Analytics and cloud)
5.2 Market Challenges
5.2.1 Lack of Uniform Laws and Regulations on Data Sharing
5.2.2 Data Privacy and Data Theft related Issues
5.3 Assessment of the Impact of COVID-19 on the Industry

6.1 By Type
6.1.1 Solution** Government Resource Planning System Remote Monitoring Security Other Solutions (Open Data Platform, Network Management)
6.1.2 Service** Financial Healthcare Power and Utilities Telecom Oil and Gas Other Services (Education, Transportation)
6.2 By Deployment
6.2.1 On Premise
6.2.2 Cloud
6.3 By Geography
6.3.1 North America
6.3.2 Europe
6.3.3 Asia-Pacific
6.3.4 Latin America
6.3.5 Middle-East and Africa

7.1 Company Profiles*
7.1.1 ABB Ltd.
7.1.2 Amazon Web Services, Inc.
7.1.3 Avaya Inc.
7.1.4 Capgemini S.A.
7.1.5 Cisco Systems, Inc.
7.1.6 Entrust Datacard Corporation
7.1.7 Huawei Technologies Co., Ltd.
7.1.8 Hughes Identification Devices (HID) Global Corporation
7.1.9 International Business Machines (IBM) Corporation
7.1.10 Imex Systems Inc.
7.1.11 Nokia Corporation
7.1.12 OpenGov
7.1.13 Oracle Corporation
7.1.14 UTI Group


Note: Product cover images may vary from those shown
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  • ABB Ltd.
  • Amazon Web Services, Inc.
  • Avaya Inc.
  • Capgemini S.A.
  • Cisco Systems, Inc.
  • Entrust Datacard Corporation
  • Huawei Technologies Co., Ltd.
  • Hughes Identification Devices (HID) Global Corporation
  • International Business Machines (IBM) Corporation
  • Imex Systems Inc.
  • Nokia Corporation
  • OpenGov
  • Oracle Corporation
  • UTI Group
Note: Product cover images may vary from those shown
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