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Outsourcing & Offshoring Industry Almanac 2021: Market Research, Statistics, Trends and Leading Companies

  • ID: 5135134
  • Book
  • June 2020
  • 497 Pages
  • Plunkett Research Ltd

FEATURED COMPANIES

  • Accel SAB de CV
  • CH Robinson Worldwide Inc
  • Fujitsu Limited
  • Key Tronic Corporation
  • Pegatron Corporation
  • Serco Group plc
  • MORE

Key findings:

  • This research analyzes the major trends and technologies in the global outsourcing and offshoring sectors.  In addition, the research profiles hundreds of the industry’s top firms.

Key Features:

  • Industry trends analysis, market data and competitive intelligence
  • Market forecasts and Industry Statistics
  • Industry Associations and Professional Societies List
  • In-Depth Profiles of hundreds of leading companies
  • Industry Glossary
  • Link to a 5-minute video overview of this industry

Statistical Tables Provided: 9

Companies Profiled: 364

Geographic Focus: Global

A complete market research report, including forecasts and market estimates technologies analysis and developments at innovative firms.  You will gain vital insights that can help you shape your own strategy for business development, product development and investments.

Key Questions Answered:

  • How is the industry evolving?
  • How is the industry being shaped by new technologies?
  • How is demand growing in emerging markets and mature economies?
  • What is the size of the market now and in the future?
  • What are the financial results of the leading companies?
  • What are the names and titles of top executives?
  • What are the top companies and what are their revenues?

Contents, Statistics, Forecasts and Analysis Include:

Major Trends in the Outsourcing & Offshoring Industry

  1. Introduction to the Outsourcing & Offshoring Industry
  2. The Coronavirus’ Effect on the Outsourcing & Offshoring Industry
  3. Pros and Cons of Outsourcing & Offshoring
  4. BPO and KPO: White-Collar and Professional Tasks Such as Law and Accounting Are Outsourced/Call Centers Become More Sophisticated
  5. Nearshoring and Reshoring Keep Operations Closer to Home
  6. Health Care Goes Offshore, Medical Tourism and Clinical Trials Continue in China, India and Elsewhere
  7. From Korea to India to Singapore to China, Nations Compete Fiercely in Biotech Development
  8. Offshoring to India Drives Changes in the Global Consulting Industry
  9. R&D Expands in Chinese Research Parks/Patent Filings Soar
  10. Outsourcing and Offshoring of Research, Development and Engineering Grow Along with Globalization
  11. Wage Rise Slows in China/Vietnam and Other Countries Gain Manufacturing Market Share
  12. The Vast Majority of Shoes Sold in the U.S. Are Made Elsewhere
  13. Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies
  14. Original Design Manufacturing (ODM) Adds Value to Contract Electronics Manufacturing
  15. Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations
  16. 3PL Logistics Services and Supply Chain Management Services
  17. Industrial Robots and Factory Automation Advance Through Artificial Intelligence (AI)
  18. Robotic Process Automation (RPA) Is Replacing Human Workers
  19. The Future of Outsourcing & Offshoring

Outsourcing & Offshoring Industry Statistics

  1. Outsourcing & Offshoring Industry Statistics and Market Size Overview
  2. Services Supplied to Foreign & U.S. Markets Through Trade & Through Affiliates: 1999-2018
  3. U.S. Trade in Services by Major Category: 2013-March 2020
  4. U.S. Trade in Services by Affiliation & by Type: 2016-2018
  5. U.S. Trade in Services by Affiliation & by Type: 2013-2016
  6. U.S. Trade in Services by Affiliation & by Type: 2011-2014
  7. Estimated Revenue for Professional, Scientific & Technical Services Firms, U.S.: 2014-2018
  8. Top 50 Countries Exporting Textiles & Apparel to the U.S., All MFA Fibers: 2018-2019
  9. Top Ten Suppliers & Destinations of U.S. Computers & Electronic Products: 2012-2019
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Accel SAB de CV
  • CH Robinson Worldwide Inc
  • Fujitsu Limited
  • Key Tronic Corporation
  • Pegatron Corporation
  • Serco Group plc
  • MORE

Introduction

How To Use This Book

Chapter 1: Major Trends in the Outsourcing & Offshoring Industry

  • Introduction to the Outsourcing & Offshoring Industry
  • The Coronavirus’ Effect on the Outsourcing & Offshoring Industry
  • Pros and Cons of Outsourcing & Offshoring
  • BPO and KPO: White-Collar and Professional Tasks Such as Law and Accounting Are Outsourced/Call Centers Become More Sophisticated
  • Nearshoring and Reshoring Keep Operations Closer to Home
  • Health Care Goes Offshore, Medical Tourism and Clinical Trials Continue in China, India and Elsewhere
  • From Korea to India to Singapore to China, Nations Compete Fiercely in Biotech Development
  • Offshoring to India Drives Changes in the Global Consulting Industry
  • R&D Expands in Chinese Research Parks/Patent Filings Soar
  • Outsourcing and Offshoring of Research, Development and Engineering Grow Along with Globalization
  • Wage Rise Slows in China/Vietnam and Other Countries Gain Manufacturing Market Share
  • The Vast Majority of Shoes Sold in the U.S. Are Made Elsewhere
  • Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies
  • Original Design Manufacturing (ODM) Adds Value to Contract Electronics Manufacturing
  • Globalization and Worldwide Collaboration Fuel the Research Efforts of Major Corporations
  • 3PL Logistics Services and Supply Chain Management Services
  • Industrial Robots and Factory Automation Advance Through Artificial Intelligence (AI)
  • Robotic Process Automation (RPA) Is Replacing Human Workers
  • The Future of Outsourcing & Offshoring

Chapter 2: Outsourcing & Offshoring Industry Statistics

  • Outsourcing & Offshoring Industry Statistics and Market Size Overview
  • Services Supplied to Foreign & U.S. Markets Through Trade & Through Affiliates: 1999-2018
  • U.S. Trade in Services by Major Category: 2013-March 2020
  • U.S. Trade in Services by Affiliation & by Type: 2016-2018
  • U.S. Trade in Services by Affiliation & by Type: 2013-2016
  • U.S. Trade in Services by Affiliation & by Type: 2011-2014
  • Estimated Revenue for Professional, Scientific & Technical Services Firms, U.S.: 2014-2018
  • Top 50 Countries Exporting Textiles & Apparel to the U.S., All MFA Fibers: 2018-2019
  • Top Ten Suppliers & Destinations of U.S. Computers & Electronic Products: 2012-2019

Chapter 3: Important Outsourcing & Offshoring Industry Contacts

  • Addresses, Telephone Numbers and Internet Sites

Chapter 4: The Outsourcing & Offshoring 400:

  • Who They Are and How They Were Chosen
  • Index of Companies Within Industry Groups
  • Alphabetical Index
  • Index of U.S. Headquarters Location by State
  • Index of Non-U.S. Headquarters Location by Country
  • Individual Profiles on each of The Outsourcing & Offshoring 400

Additional Indexes

  • Index of Hot Spots for Advancement for Women/Minorities
  • Index by Subsidiaries, Brand Names and Affiliations
  • A Short Outsourcing & Offshoring Industry Glossary
Note: Product cover images may vary from those shown

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  • ABM Industries Incorporated
  • Accel SAB de CV
  • Accenture plc
  • Accton Technology Corporation
  • Adecco Group AG
  • Alliance Data Systems Corporation
  • Amdocs Limited
  • AP Moller-Maersk A/S
  • ASGN Incorporated
  • Atos SE
  • Automatic Data Processing Inc (ADP)
  • Balfour Beatty plc
  • Barrett Business Services Inc
  • Benchmark Electronics Inc
  • Brinks Company (The)
  • BT Group plc
  • CACI International Inc
  • Canon Inc
  • Cap Gemini SA (Capgemini)
  • Cardtronics plc
  • CBIZ Inc
  • CBRE Group Inc
  • Celestica Inc
  • CGI Inc
  • CH Robinson Worldwide Inc
  • Chinasoft International Limited
  • Cisco Systems Inc
  • Cognizant Technology Solutions Corporation
  • Compal Electronics Inc
  • Compass Group PLC
  • Computer Task Group Incorporated
  • CTS Corporation
  • CynergisTek Inc
  • Datamatics Global Services Limited
  • Dell Technologies Inc
  • Descartes Systems Group Inc (The)
  • Deutsche Post AG
  • DHI Group Inc
  • Diebold Nixdorf Incorporated
  • Elis SA
  • EPAM Systems Inc
  • ExlService Holdings Inc
  • Expeditors International of Washington Inc
  • Express Scripts Holding Company
  • FedEx Corporation
  • FIC Global Inc
  • Fidelity National Information Services Inc
  • Firstsource Solutions Limited
  • Fiserv Inc
  • Flex Ltd
  • Fluor Corporation
  • Forward Air Corporation
  • Foxconn Technology Co Ltd
  • Fujitsu Limited
  • General Dynamics Corporation
  • Genpact Limited
  • Global Payments Inc
  • GTL Limited
  • Halliburton Company
  • Hamburger Hafen und Logistik AG
  • Harte-Hanks Inc
  • Havas Group (The)
  • HCL Technologies Limited
  • Healthcare Services Group Inc
  • Hexaware Technologies Limited
  • Hitachi Transport Systems Ltd
  • Hon Hai Precision Industry Company Ltd
  • HTC Corporation
  • Hub Group Inc
  • Hudson Global Inc
  • Hudson Technologies Inc
  • Information Services Group Inc
  • Infosys Limited
  • Insperity Inc
  • International Business Machines Corporation (IBM)
  • Interpublic Group of Companies Inc
  • Inventec Corporation
  • Jabil Inc
  • Jacobs Engineering Group Inc
  • Japan Third Party Co Ltd
  • JB Hunt Transport Services Inc
  • Jones Lang LaSalle Incorporated
  • KBR Inc
  • Kelly Services Inc
  • Key Tronic Corporation
  • Kforce Inc
  • Kintetsu World Express Inc
  • Korn/Ferry International
  • KPIT Technologies Limited
  • Kuehne & Nagel International AG
  • Landstar System Inc
  • Li & Fung Limited
  • LiveRamp Holdings Inc
  • Lockheed Martin Corporation
  • Mainfreight Limited
  • Manhattan Associates Inc
  • ManpowerGroup Inc
  • Mastech Digital Inc
  • Mastek Limited
  • MAXIMUS Inc
  • Megasoft Limited
  • Mindtree Limited
  • Monitronics International Inc
  • NCR Corporation
  • Nippon Yusen Kabushiki Kaisha (NYK)
  • Northrop Grumman Corporation
  • Omnicom Group Inc
  • Park-Ohio Holdings Corp
  • Paychex Inc
  • Pegatron Corporation
  • PFSweb Inc
  • Pitney Bowes Inc
  • Plexus Corp
  • PostNL NV
  • Publicis Groupe SA
  • Qisda Corporation
  • Quanta Computer Inc
  • Randstad Holding NV
  • Rentokil Initial PLC
  • Resources Connection Inc
  • Ricoh Company Ltd
  • Robert Half International Inc
  • Rollins Inc
  • Ryder System Inc
  • Sanmina Corporation
  • Schlumberger Limited
  • Science Applications International Corporation (SAIC)
  • SCSK Corporation
  • SECOM Co Ltd
  • Securitas AB
  • Serco Group plc
  • Siemens AG
  • SigmaTron International Inc
  • SMTC Corporation
  • Sodexo Group
  • Sykes Enterprises Incorporated
  • Tech Mahindra Limited
  • Teleperformance SE
  • Tieto Corporation
  • Trueblue Inc
  • TSR Inc
  • TTEC Holdings Inc
  • UniFirst Corporation
  • Unisys Corporation
  • United Parcel Service Inc (UPS)
  • Viad Corp
  • VINCI SA
  • Volt Information Sciences Inc
  • Willis Towers Watson Public Limited Company
  • Wipro Limited
  • Wistron Corporation
  • WNS Holdings Limited
  • WPP plc
  • Xerox Corporation
  • YRC Worldwide Inc
Note: Product cover images may vary from those shown
The data development evolved from research methods originally established by the founder of the company.

Through the years, a research methodology evolved based on strict guidelines used to build and maintain the content of six proprietary business and industry databases:

  • An industry trends database
  • An industry statistics database
  • Industry Analytics (deep financial data for hundreds of Industry codes)
  • A leading companies database
  • A business and industry glossary database
  • An industry associations and professional societies database
  • Analysts are trained to follow research formulas and methodology. They use company-approved sources in their work and post their findings daily to proprietary databases. All research results go through multi-step editing processes. And, all results are date-stamped.
Primary sources include:
  • Internal research, analysis, fact-checking and data gathering by the Research staff.
  • Over 3,500 industry associations, professional societies and government agencies worldwide with which the publisher maintains relationships and/or from which they obtain industry-specific/country-specific data.
  • Financial analysts, industry executives and industry experts with whom the publisher maintains communications.
  • Corporate disclosure documents and financial statements.
  • Industry conference proceedings.
  • Analysis of white papers, reports, periodicals and publications.
  • Multiple proprietaries, government, industry and financial databases developed by the publisher.

 

 

 

 

 

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