Overview:
Email is the number one most widely used communication tool in business today; it surpassed the telephone for follow-up required communication years ago.
However, while it is the number one most widely used communication tool in business today, it is also the number one most widely misused and abused communication tool. This fast-moving interactive session is designed for anyone responsible for overseeing outgoing correspondence and email throughout the business day.
Why you should Attend:
It's true. You're writing these memos and sending emails and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has read the email or even opened the attachment. They received it, but they didn't read it.
That's a problem and a huge time waster. In addition, many professionals today tend to multitask with email. Any emailed correspondence bearing your organization's name must be absolutely error free.
Even a careless mistake in an email can damage a business leader's reputation and can make an entire work group look bad. The solution lies in decisions you make Before You Press Send!
Areas Covered in the Session:
Who Will Benefit:
Email is the number one most widely used communication tool in business today; it surpassed the telephone for follow-up required communication years ago.
However, while it is the number one most widely used communication tool in business today, it is also the number one most widely misused and abused communication tool. This fast-moving interactive session is designed for anyone responsible for overseeing outgoing correspondence and email throughout the business day.
Why you should Attend:
- You are being ignored. Nobody's reading your emails.
It's true. You're writing these memos and sending emails and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has read the email or even opened the attachment. They received it, but they didn't read it.
That's a problem and a huge time waster. In addition, many professionals today tend to multitask with email. Any emailed correspondence bearing your organization's name must be absolutely error free.
Even a careless mistake in an email can damage a business leader's reputation and can make an entire work group look bad. The solution lies in decisions you make Before You Press Send!
Areas Covered in the Session:
- Five sure ways to get people to actually read your email!
- The top seven credibility-robbing email mistakes and how to avoid them
- The importance of a complete email subject line-and how to write one consistently every time
- How to make sure e-messages with your organization's name on them are absolutely error free with no embarrassing 'bloopers'
- The secret to using bulleted lists with email
- When you should NEVER send an email
- BONUS: A few practical punctuation pointers to eliminate run-on sentences along with hot topics such as tone appropriateness and SCREAMING IN ALL CAPS
Who Will Benefit:
- SHRM
- ATD
- PMI etc.
Speaker
Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.
She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
Who Should Attend
- SHRM
- ATD
- PMI
