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Global Business Process Outsourcing Market 2020-2024- Product Image

Global Business Process Outsourcing Market 2020-2024

  • ID: 5135910
  • Report
  • July 2020
  • Region: Global
  • 120 pages
  • TechNavio

FEATURED COMPANIES

  • Accenture Plc
  • Capgemini Services SAS
  • Infosys Ltd.
  • NEC Corp.
  • NTT DATA Corp.
  • Wipro Ltd.
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Global Business Process Outsourcing Market 2020-2024

The business process outsourcing market is poised to grow by $ 76.90 bn during 2020-2024 progressing at a CAGR of 7% during the forecast period. The report on the business process outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the focus on reducing operational costs and increasing adoption of BPO by IT and telecom service providers. In addition, focus on reducing operational costs is anticipated to boost the growth of the market as well.

The business process outsourcing market analysis includes end-user segment and geographic landscapes.

The business process outsourcing market is segmented as below:

By End-user
  • IT and telecommunication
  • BFSI
  • Retail
  • Healthcare
  • Others
By Geographic Landscapes
  • North America
  • Europe
  • APAC
  • MEA
  • South America
This study identifies the surging number of BPOs as one of the prime reasons driving the business process outsourcing market growth during the next few years.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters.

The business process outsourcing market covers the following areas:
  • Business process outsourcing market sizing
  • Business process outsourcing market forecast
  • Business process outsourcing market industry analysis
This robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading business process outsourcing market vendors that include Accenture Plc, Automatic Data Processing Inc., Capgemini Services SAS, Infosys Ltd., International Business Machines Corp., NEC Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Wipro Ltd., and ZTE Corp. Also, the business process outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary.

This market research report provides a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast an accurate market growth.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Accenture Plc
  • Capgemini Services SAS
  • Infosys Ltd.
  • NEC Corp.
  • NTT DATA Corp.
  • Wipro Ltd.
Executive Summary
  • Market Overview
Market Landscape
  • Market ecosystem
  • Value chain analysis
Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 - 2024
Five Forces Analysis
  • Five Forces Analysis
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition
Market Segmentation by End-user
  • Market segments
  • Comparison by End-user
  • IT and telecommunication - Market size and forecast 2019-2024
  • BFSI - Market size and forecast 2019-2024
  • Retail - Market size and forecast 2019-2024
  • Healthcare - Market size and forecast 2019-2024
  • Others - Market size and forecast 2019-2024
  • Market opportunity by End-user
Customer Landscape

Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2019-2024
  • Europe - Market size and forecast 2019-2024
  • APAC - Market size and forecast 2019-2024
  • MEA - Market size and forecast 2019-2024
  • South America - Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity by geography
  • Volume driver- Demand led growth
  • Market challenges
  • Market trends
Vendor Landscape
  • Vendor landscape
  • Landscape disruption
Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • Accenture Plc
  • Automatic Data Processing Inc.
  • Capgemini Services SAS
  • Infosys Ltd.
  • International Business Machines Corp.
  • NEC Corp.
  • NTT DATA Corp.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.
  • ZTE Corp.
Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations
List of Exhibits
1: Key Finding 1
2: Key Finding 2
3: Key Finding 3
4: Key Finding 5
5: Key Finding 6
6: Key Finding 7
7: Key Finding 8
8: Parent market
9: Market characteristics
10: Offerings of vendors included in the market definition
11: Market segments
12: Global - Market size and forecast 2019 - 2024 ($ billion)
13: Global market: Year-over-year growth 2019 - 2024 (%)
14: Five forces analysis 2019 & 2024
15: Bargaining power of buyers
16: Bargaining power of suppliers
17: Threat of new entrants
18: Threat of substitutes
19: Threat of rivalry
20: Market condition - Five forces 2019
21: End user - Market share 2019-2024 (%)
22: Comparison by End user
23: IT and telecommunication - Market size and forecast 2019-2024 ($ billion)
24: IT and telecommunication - Year-over-year growth 2019-2024 (%)
25: BFSI - Market size and forecast 2019-2024 ($ billion)
26: BFSI - Year-over-year growth 2019-2024 (%)
27: Retail - Market size and forecast 2019-2024 ($ billion)
28: Retail - Year-over-year growth 2019-2024 (%)
29: Healthcare - Market size and forecast 2019-2024 ($ billion)
30: Healthcare - Year-over-year growth 2019-2024 (%)
31: Others - Market size and forecast 2019-2024 ($ billion)
32: Others - Year-over-year growth 2019-2024 (%)
33: Market opportunity by End user
34: Customer landscape
35: Market share by geography 2019-2024 (%)
36: Geographic comparison
37: North America - Market size and forecast 2019-2024 ($ billion)
38: North America - Year-over-year growth 2019-2024 (%)
39: Europe - Market size and forecast 2019-2024 ($ billion)
40: Europe - Year-over-year growth 2019-2024 (%)
41: APAC - Market size and forecast 2019-2024 ($ billion)
42: APAC - Year-over-year growth 2019-2024 (%)
43: South America - Market size and forecast 2019-2024 ($ billion)
44: South America - Year-over-year growth 2019-2024 (%)
45: MEA - Market size and forecast 2019-2024 ($ billion)
46: MEA - Year-over-year growth 2019-2024 (%)
47: Key leading countries
48: Market opportunity by geography ($ billion)
49: Impact of drivers and challenges
50: Vendor landscape
51: Landscape disruption
52: Industry risks
53: Vendors covered
54: Market positioning of vendors
55: Accenture Plc - Overview
56: Accenture Plc - Business segments
57: Accenture Plc - Key offerings
58: Accenture Plc - Key customers
59: Accenture Plc - Segment focus
60: Automatic Data Processing Inc. - Overview
61: Automatic Data Processing Inc. - Business segments
62: Automatic Data Processing Inc. - Key offerings
63: Automatic Data Processing Inc. - Key customers
64: Automatic Data Processing Inc. - Segment focus
65: Capgemini Services SAS - Overview
66: Capgemini Services SAS - Business segments
67: Capgemini Services SAS - Key offerings
68: Capgemini Services SAS - Key customers
69: Capgemini Services SAS - Segment focus
70: Infosys Ltd. - Overview
71: Infosys Ltd. - Business segments
72: Infosys Ltd. - Key offerings
73: Infosys Ltd. - Key customers
74: Infosys Ltd. - Segment focus
75: International Business Machines Corp. - Overview
76: International Business Machines Corp. - Business segments
77: International Business Machines Corp. - Key offerings
78: International Business Machines Corp. - Key customers
79: International Business Machines Corp. - Segment focus
80: NEC Corp. - Overview
81: NEC Corp. - Business segments
82: NEC Corp. - Key offerings
83: NEC Corp. - Key customers
84: NEC Corp. - Segment focus
85: NTT DATA Corp. - Overview
86: NTT DATA Corp. - Business segments
87: NTT DATA Corp. - Key offerings
88: NTT DATA Corp. - Key customers
89: NTT DATA Corp. - Segment focus
90: Tata Consultancy Services Ltd. - Overview
91: Tata Consultancy Services Ltd. - Business segments
92: Tata Consultancy Services Ltd. - Key offerings
93: Tata Consultancy Services Ltd. - Key customers
94: Tata Consultancy Services Ltd. - Segment focus
95: Wipro Ltd. - Overview
96: Wipro Ltd. - Business segments
97: Wipro Ltd. - Key offerings
98: Wipro Ltd. - Key customers
99: Wipro Ltd. - Segment focus
100: ZTE Corp. - Overview
101: ZTE Corp. - Business segments
102: ZTE Corp. - Key offerings
103: ZTE Corp. - Key customers
104: ZTE Corp. - Segment focus
105: Currency conversion rates for US$
106: Research Methodology
107: Validation techniques employed for market sizing
108: Information sources
109: List of abbreviations
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Accenture Plc
  • Capgemini Services SAS
  • Infosys Ltd.
  • NEC Corp.
  • NTT DATA Corp.
  • Wipro Ltd.
The publisher recognizes the following companies as the key players in the global business process outsourcing market: Accenture Plc, Automatic Data Processing Inc., Capgemini Services SAS, Infosys Ltd., International Business Machines Corp., NEC Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Wipro Ltd., and ZTE Corp..

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is surging number of BPOs."

According to the report, one of the major drivers for this market is the focus on reducing operational costs.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
  • Accenture Plc
  • Automatic Data Processing Inc.
  • Capgemini Services SAS
  • Infosys Ltd.
  • International Business Machines Corp.
  • NEC Corp.
  • NTT DATA Corp.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.
  • ZTE Corp.
Note: Product cover images may vary from those shown

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