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Global Customer Relationship Management (CRM) Software Market, By Deployment (Cloud, On-premise), By Organization Size (SMEs, Large Enterprise), By Application, By End-user, By Region, Competition, Forecast & Opportunities, 2025

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    Report

  • August 2020
  • Region: Global
  • TechSci Research
  • ID: 5137626
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The Global Customer Relationship Management (CRM) Software Market is forecast to grow at a CAGR of around 15% during 2020 - 2025. The Global Customer Relationship Management (CRM) Software Market is driven by the increasing digitalization of enterprises across the industry verticals and penetration of cloud technology and various service models. However, data and security concerns and stringent government rules & regulations are restricting the growth of the market.

The Global Customer Relationship Management (CRM) Software Market is segmented based on deployment, organization size, application, end-user, and region. Based on deployment, the market can be categorized into cloud-based and on-premises segments. The cloud-based segment is expected to dominate the market over the next few years due to rise in the adoption of CRM Software solutions among various sectors such as healthcare, BFSI, among others. Based on end-user segments, the market can be fragmented into BFSI, Healthcare, Manufacturing, IT & Telecommunication, Media & Entertainment, Energy & Utilities, Retail, Education, Others. Healthcare, Media & Entertainment, and BFSI segments accounted for the largest market shares in 2019, and this trend is expected to continue during the forecast period.

Regionally, the CRM Software market has been segmented into various regions including Asia-Pacific, North America, South America, Europe, and Middle East & Africa. Among these regions, North America is expected to dominate the Global Customer Relationship Management (CRM) Software Market majorly due increasing demand for cloud services in the region.

Major players operating in the CRM Software market include Salesforce.com, SAP SE, Oracle Corporation, Microsoft Corporation, Adobe Systems, Amdocs, Convergys Corporation, Huawei Technologies Co. Ltd., Infor Global Solutions, Inc., SAS Institute Inc and others. Leading players are developing advanced technologies and launching new services to stay competitive in the market.

Years considered for this report:


  • Historical Years: 2015-2018
  • Base Year: 2019
  • Estimated Year: 2020
  • Forecast Period: 2021-2025

Objective of the Study:


  • To analyze and estimate the market size of the Global Customer Relationship Management (CRM) Software Market from 2015 to 2018.
  • To estimate and forecast the market size of the Global Customer Relationship Management (CRM) Software Market from 2019 to 2025.
  • To classify and forecast the Global Customer Relationship Management (CRM) Software Market -based deployment, organization size, application, end-users, company and regional distribution.
  • To identify dominant region or segment in the Global Customer Relationship Management (CRM) Software Market.
  • To identify drivers and challenges for the Global Customer Relationship Management (CRM) Software Market.
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in the Global Customer Relationship Management (CRM) Software Market.
  • To identify and analyze the profile of leading players operating in the Global Customer Relationship Management (CRM) Software Market.
  • To identify key sustainable strategies adopted by market players in the Global Customer Relationship Management (CRM) Software Market.

The author performed both primary as well as exhaustive secondary research for this study. Initially, the author sourced a list of CRM Software players across the globe. Subsequently, the author conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, the author could include the service providers which could not be identified due to the limitations of secondary research.

The author calculated the market size of the Global Customer Relationship Management (CRM) Software Market by using a bottom-up approach, wherein data for various end-user segments was recorded and forecast for the future years. The author sourced these values from the industry experts and company representatives and externally validated through analyzing historical data for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied.

Key Target Audience:


  • Customer Relationship Management (CRM) Software companies and other stakeholders
  • Government bodies such as regulating authorities and policy makers
  • Organizations, forums, and alliances related to Customer Relationship Management (CRM) Software
  • Market research and consulting firms

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers, suppliers and partners, etc., besides allowing them in strategizing investments and capitalizing on the market opportunities.

Report Scope:

In this report, the Global Customer Relationship Management (CRM) Software Market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

Market, By Deployment:


  • Cloud
  • On-premises

Market, By Organization Component:


  • SMEs
  • Large Enterprises

Market, By Application:


  • Sales
  • Marketing
  • Manufacturing
  • Customer Service
  • Social Networking
  • Supply chain
  • Distribution
  • Others

Market, By End-user:


  • BFSI
  • Healthcare
  • Manufacturing
  • IT & Telecommunications
  • Media & Entertainment
  • Energy & Utilities
  • Retail
  • Education
  • Others

Market, By Region:


  • North America
    • United States
    • Canada
    • Mexico

  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain

  • Asia-Pacific
    • China
    • Japan
    • India
    • Singapore
    • South Korea

  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE
    • Kuwait

  • South America
    • Brazil
    • Argentina
    • Colombia

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Customer Relationship Management (CRM) Software Market.

Available Customizations:

With the given market data, the author offers customizations according to a client’s specific needs.


Table of Contents

1. Product Overview2. Research Methodology3. Impact of COVID-19 on Global Customer Relationship Management (CRM) Software Market4. Executive Summary5. Voice of Customer
6. Global Customer Relationship Management (CRM) Software Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Organization Size (SMEs, Large Enterprises)
6.2.2. By Deployment Mode (Cloud and On-premises)
6.2.3. By Application (Sales, Marketing, Manufacturing, Customer Service, Social Networking, Supply Chain, Distribution, Others)
6.2.4. By End use Industry (BFSI, Healthcare, Manufacturing, IT & Telecommunication, Media & Entertainment, Energy & Utilities, Retail, Education, Others)
6.2.5. By Company (2019)
6.2.6. By Region
6.3. Product Market Map
7. Asia-Pacific Customer Relationship Management (CRM) Software Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Organization Size
7.2.2. By Deployment Mode
7.2.3. By Application
7.2.4. By End use Industry
7.2.5. By Country
7.3. Asia-Pacific: Country Analysis
7.3.1. China Customer Relationship Management (CRM) Software Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Organization Size
7.3.1.2.2. By Deployment Mode
7.3.1.2.3. By Application
7.3.1.2.4. By End use Industry
7.3.2. India Customer Relationship Management (CRM) Software Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Organization Size
7.3.2.2.2. By Deployment Mode
7.3.2.2.3. By Application
7.3.2.2.4. By End use Industry
7.3.3. Japan Customer Relationship Management (CRM) Software Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Organization Size
7.3.3.2.2. By Deployment Mode
7.3.3.2.3. By Application
7.3.3.2.4. By End use Industry
7.3.4. South Korea Customer Relationship Management (CRM) Software Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Organization Size
7.3.4.2.2. By Deployment Mode
7.3.4.2.3. By Application
7.3.4.2.4. By End use Industry
7.3.5. Singapore Customer Relationship Management (CRM) Software Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Organization Size
7.3.5.2.2. By Deployment Mode
7.3.5.2.3. By Application
7.3.5.2.4. By End use Industry
8. Europe Customer Relationship Management (CRM) Software Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Organization size
8.2.2. By Deployment Mode
8.2.3. By Application
8.2.4. By End use Industry
8.2.5. By Country
8.3. Europe: Country Analysis
8.3.1. France Customer Relationship Management (CRM) Software Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Organization Size
8.3.1.2.2. By Deployment Mode
8.3.1.2.3. By Application
8.3.1.2.4. By End use Industry
8.3.2. Germany Customer Relationship Management (CRM) Software Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Organization Size
8.3.2.2.2. By Deployment Mode
8.3.2.2.3. By Application
8.3.2.2.4. By End use Industry
8.3.3. United Kingdom Customer Relationship Management (CRM) Software Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Organization Size
8.3.3.2.2. By Deployment Mode
8.3.3.2.3. By Application
8.3.3.2.4. By End use Industry
8.3.4. Italy Customer Relationship Management (CRM) Software Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Organization Size
8.3.4.2.2. By Deployment Mode
8.3.4.2.3. By Application
8.3.4.2.4. By End use Industry
8.3.5. Spain Customer Relationship Management (CRM) Software Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Organization Size
8.3.5.2.2. By Deployment Mode
8.3.5.2.3. By Application
8.3.5.2.4. By End use Industry
9. North America Customer Relationship Management (CRM) Software Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Organization Size
9.2.2. By Deployment Type
9.2.3. By Application
9.2.4. By End use Industry
9.2.5. By Country
9.3. North America: Country Analysis
9.3.1. United States Customer Relationship Management (CRM) Software Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Organization Size
9.3.1.2.2. By Deployment Mode
9.3.1.2.3. By Application
9.3.1.2.4. By End use Industry
9.3.2. Mexico Customer Relationship Management (CRM) Software Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Organization Size
9.3.2.2.2. By Deployment Mode
9.3.2.2.3. By Application
9.3.2.2.4. By End use Industry
9.3.3. Canada Customer Relationship Management (CRM) Software Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Organization Size
9.3.3.2.2. By Deployment Mode
9.3.3.2.3. By Application
9.3.3.2.4. By End use Industry
10. South America Customer Relationship Management (CRM) Software Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Organization Size
10.2.2. By Deployment Type
10.2.3. By Application
10.2.4. By End use Industry
10.2.5. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Customer Relationship Management (CRM) Software Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Organization Size
10.3.1.2.2. By Deployment Mode
10.3.1.2.3. By Application
10.3.1.2.4. By End use Industry
10.3.2. Argentina Customer Relationship Management (CRM) Software Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Organization Size
10.3.2.2.2. By Deployment Mode
10.3.2.2.3. By Application
10.3.2.2.4. By End use Industry
10.3.3. Colombia Customer Relationship Management (CRM) Software Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Organization Size
10.3.3.2.2. By Deployment Mode
10.3.3.2.3. By Application
10.3.3.2.4. By End use Industry
11. Middle East and Africa Customer Relationship Management (CRM) Software Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Organization Size
11.2.2. By Deployment Mode
11.2.3. By Application
11.2.4. By End use Industry
11.2.5. By Country
11.3. MEA: Country Analysis
11.3.1. South Africa Customer Relationship Management (CRM) Software Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Organization Size
11.3.1.2.2. By Deployment Mode
11.3.1.2.3. By Application
11.3.1.2.4. By End use Industry
11.3.2. Saudi Arabia Customer Relationship Management (CRM) Software Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Organization Size
11.3.2.2.2. By Deployment Mode
11.3.2.2.3. By Application
11.3.2.2.4. By End use Industry
11.3.3. UAE Customer Relationship Management (CRM) Software Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Organization Size
11.3.3.2.2. By Deployment Mode
11.3.3.2.3. By Application
11.3.3.2.4. By End use Industry
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends & Developments
14. Competitive Landscape
14.1. Salesforce.com
14.2. SAP SE
14.3. Oracle Corporation
14.4. Microsoft Corporation
14.5. Adobe Systems
14.6. Amdocs
14.7. Convergys Corporation
14.8. Huawei Technologies Co. Ltd.
14.9. Infor Global Solutions, Inc.
14.10. SAS Institute Inc.
15. Strategic Recommendations
List of Figures
Figure 1: Global Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 2: Global Customer Relationship Management (CRM) Software Market Share, By Organization Size, By Value, 2015-2025F
Figure 3: Global Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 4: Global Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 5: Global Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 6: Global Customer Relationship Management (CRM) Software Market Share, By Region, By Value, 2019 & 2025F
Figure 7: Global Customer Relationship Management (CRM) Software Market Share, By Company, By Value, 2019
Figure 8: Global Customer Relationship Management (CRM) Software Organization Size Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
Figure 9: Global Customer Relationship Management (CRM) Software Deployment Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
Figure 10: Global Customer Relationship Management (CRM) Software Application Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
Figure 11: Global Customer Relationship Management (CRM) Software End-user Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
Figure 12: Region Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
Figure 13: North America Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 14: North America Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 15: North America Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 16: North America Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 17: North America Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
Figure 18: United States Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 19: United States Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 20: United States Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 21: United States Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 22: Canada Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 23: Canada Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 24: Canada Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 25: Canada Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 26: Mexico Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 27: Mexico Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 28: Mexico Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 29: Mexico Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 30: Europe Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 31: Europe Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 32: Europe Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 33: Europe Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 34: Europe Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
Figure 35: France Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 36: France Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 37: France Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 38: France Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 39: Germany Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 40: Germany Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 41: Germany Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 42: Germany Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 43: United Kingdom Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 44: United Kingdom Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 45: United Kingdom Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 46: United Kingdom Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 47: Italy Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 48: Italy Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 49: Italy Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 50: Italy Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 51: Spain Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 52: Spain Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 53: Spain Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 54: Spain Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 55: Rest of Europe Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 56: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 57: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 58: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 59: Asia-Pacific Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 60: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 61: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 62: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 63: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
Figure 64: China Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 65: China Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 66: China Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 67: China Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 68: India Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 69: India Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 70: India Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 71: India Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 72: Japan Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 73: Japan Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 74: Japan Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 75: Japan Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 76: Australia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 77: Singapore Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 78: Singapore Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 79: Singapore Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 81: South Korea Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 82: South Korea Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 83: South Korea Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 84: South Korea Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 85: Middle East & Africa Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 86: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 87: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 88: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 89: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
Figure 90: Saudi Arabia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 91: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 92: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 93: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 94: South Africa Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 95: South Africa Customer Relationship Management (CRM) Software Market Share, By Component, By Value, 2015-2025F
Figure 96: South Africa Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 97: South Africa Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 98: South Africa Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 99: UAE Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 100: UAE Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 101: UAE Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 102: UAE Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 103: South America Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 104: South America Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 105: South America Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 106: South America Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 107: South America Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
Figure 108: Brazil Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 110: Brazil Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 111: Brazil Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 112: Brazil Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 113: Argentina Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 114: Argentina Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 115: Argentina Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 116: Argentina Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
Figure 117: Colombia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
Figure 117: Colombia Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
Figure 118: Colombia Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
Figure 119: Colombia Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
List of Tables
Table 1: Number of Data Breach and Record Exposed By Industry, 2017 & 2019
Table 2: United States Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 3: Canada Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 4: Mexico Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 5: France Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 6: Germany Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 7: United Kingdom Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 8: Italy Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 9: Spain Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 10: China Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 11: India Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 12: Japan Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 13: Singapore Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 14: South Korea Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 15: Brazil Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 16: Argentina Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 17: Colombia Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 18: South Africa Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 19: South Arabia Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
Table 20: UAE Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F

Companies Mentioned

A selection of companies mentioned in this report includes:

  • Salesforce.com
  • SAP SE
  • Oracle Corporation
  • Microsoft Corporation
  • Adobe Systems
  • Amdocs
  • Convergys Corporation
  • Huawei Technologies Co. Ltd.
  • Infor Global Solutions, Inc.
  • SAS Institute Inc.