This research provides shipments and installed base on a quarterly and annual basis for vendors such as Toshiba Global Commerce (IBM), NCR, HP, Diebold-Nixdorf, Fujitsu, Dell, MICROS, Radiant, Digipos, and many others. It includes data on processors and operating systems historically and provides a forecast going forward. It is the only review of the POS market that includes the PC on Cash Drawer (PCOCD) market.
This is very data intensive research and can go as deep as shipments by segment by region by operating system or processor-type. The data can also be purchased simply in aggregate by vendor worldwide or by individual region. Included are historical data back 2 years and projections forward for the next 6 quarters by vendor.
These data are meant to be used in conjunction with the POS Terminal Studies by region. It is in these studies where the analyst discusses trends, barriers to entry, and growth assumptions. The data here are purely quantitative in nature.
Data is available for 4 regions:
- North America (US and Canada)
- LATAM (Mexico, Brazil, Latin/South America and Caribbean)
- Europe/Middle East/Africa (includes Eastern Europe and Russia)
- Asia/Pacific (includes China and India)
For each segment the analyst provides data for the top 5-7 vendors per the following retail segments:
- Drug Stores
- Hypermarkets/Superstores/Warehouse Clubs
- Department Stores
- Mass Merchants
- Specialty Stores
- Hospitality (Pubs, Table Service/Family Restaurants, Fast Food)
For North America the analyst further segments Specialty Stores into Specialty Category Killers and Specialty Other, and Hospitality into Fast Food, Bar/Restaurant, Lodging, Casinos/Cruises, and Entertainment: Theme Parks, Stadiums, Museums, others)
For each region, the following sheets are provided:
Total Shipments and Installed Base - A rollup of total shipments and installed base with forecast for total units. This will include trailing 4 quarters and 1 year overall, and a forecast for the next 4 quarters and total of 3 years. This is a rolling function that will be updated each quarter.
Regional Vendor Sheet - This is a rollup by segment and by vendor and will include the 4 trailing quarters, then forecast for next 4 quarters and total of 3 years. Includes shipments and installed base.
Regional Processor Shipments/Installed Base by Vendor by Quarter - This will look at the 4 trailing quarters and the next 4 quarters and 3 years by vendor, by segment, and by processors for the region. This will be a very detailed sheet and will include the following processor categories, to begin with that match our POS studies:
- Pentium 1/2/3
- Pentium 4/Mobile
- Dual Core
- Core 2 Duo and above
Regional OS Shipments/Installed Base by Vendor by quarter - This is the same format as processors, but instead of the processors the analyst looks at the operating systems by vendor by segment. The following operating systems (that match our POS report) are addressed.
- DOS and Legacy Windows
- Windows CE
- Windows XPe
- Vista/Windows 7/Windows 8
- WEPOS/POS Ready
- Toshiba Global Commerce (IBM)
General 5 step process for all research.
Step 1 – The WorldView IT Sizing Forecast Model is used by the analyst as leverage as a sizing and forecast tool for over 300 retail Hardware, Software, SaaS and Services categories is leveraged within this research. The analyst has been sizing and forecasting the retail/hospitality market worldwide by solutions for over 10 years. This provides the upper bounds of the market data and total market size.
Step 2 – This is then combined with a Sophia Data Service that tracks over 4,500 enterprise retailers and hospitality providers (with a minimum of 50 locations) in terms of which vendor’s technology a given retailer/hospitality provider has installed, the total lanes/licenses, the timing of those installations and when they are due to be replaced.
Step 3 – If it is part of an end user study, the analysts will do customized web surveys and phone calls with key retail industry leaders several times a year. This data is then leveraged for several different research reports if applicable. When combined with the IT Sizing in step 1, the detailed installs by the retailer in step 2, and then the vendor and customer interviews in step 4, the research data comes from several angles to provide the most insight to readers.
Step 4 – The installs and business sizing for each vendor is validated through public records and vendor/channel interviews. Customer service/traction is validated through existing customer interviews and surveys.
Step 5 – All of this is then merged together into a singular view that not only provides total market size, but also market share and scale of difference between vendors.
Where many research companies provide a top level of insight with just the facts, these reports go a bit deeper through the use of cross-tabulation and sources to answer the questions about “So what?”, not just the data, but what it means and how you can react to the market as a result of this data.