Emotional Intelligence: A Vital Skill for Managers and Employees for the "New Normal" Workplace - Webinar (Recorded)

Overview:
Emotionally intelligent managers, supervisors and professional staff are your greatest assets.

They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They are more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others On the other hand, those with low (EQ) continually sabotage their own efforts and those of others.

They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders.

In this webinar, attendees will become familiar with the EQ model and learn how to apply EQ skills for maximum effectiveness for the New Normal workplace.

Why you should Attend:
In today's workplace, it isn't enough for your managers, supervisors and professional staff to be smart; what's required is to have emotional intelligence (EQ) - the ability to manage effectively their emotions and behavior; navigate the social complexities of the workplace; and make the right decisions that will achieve positive results.

There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater level of self-awareness and control as well as a better understanding of others, your key talent and leaders will be more focused, disciplined, collaborative and productive.

Join us, and discover exactly what emotional intelligence is why it's recognized as one of the hottest performance tools for success-minded people and how you can easily 'raise' your EQ to effectively deal will the changes and stresses in your 'new normal' workplace.

Areas Covered in the Session:

This webinar will cover these seven topics that will increase your understanding and application of EQ:

• Define Emotional intelligence (EQ): what it is and why it is important
• Recognize the three reasons you and your organization need to practice EQ
• Provide an EQ competency model and the four domains or core skills that are essential
• Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
• Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
• Review three self-management skills to increase your professional and leadership EQ
• Put it into practice: How to use EQ in a variety of real-world workplace situations

Who Will Benefit:

• CEO's
• COO's
• VP of Human Resources
• Human Resource Professionals
• Chief Learning Officer
• Directors
• Project Managers
• Operation Managers and Supervisors
• Team Leaders
• Staff Managers and Supervisors

Instructor:
Marcia Zidle, MS, NCC, BCC is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. She works with executives, management teams and high potential professionals ON THE MOVE! They want to move up to the next level - ahead of their competition - into new areas - over and around obstacles - beyond business as usual - towards a sustainable future.