Human Factors and Usability Engineering Services Market Overview
Steps Involved
- Summative Study
- Contextual Analysis
- Formative Study
- Known Use Error Analysis
- Use Risk Analysis
- Submission Preparation
- Design Process
- Task Analysis
Type of Research Method
- Evaluation Research
- Generative Research
Class of Medical Device Tested
- Class I Medical Devices
- Class II Medical Devices
- Class III Medical Devices
Key Geographical Regions
- North America (US, Canada)
- Europe (Germany, France, Italy, Switzerland, UK, Rest of
- Asia-Pacific (China, Japan, Australia, India, Rest of Asia-Pacific)
- Middle East and North Africa
- Latin America
HUMAN FACTORS AND USABILITY ENGINEERING SERVICES MARKET: GROWTH AND TRENDS
Over the years, human factors and usability engineering have evolved into a crucial component of the development for all types of medical devices. Consequently, developers have established a dependency on service providers for performing human factors research on their devices to improve device safety, effectiveness, and user experience. With the increasing complexity of medical devices, it is essential to concentrate on prototype and user interface design to reduce any possible risks linked to their use. Additionally, regulatory agencies (notably, the USFDA) progressively require the integration of human factors into the design and assessment of medical devices. These organizations have begun using a structured approach to evaluate manufacturers' compliance with usability engineering standards.The focus on human factors and usability engineering in the medical device industry highlights a wider dedication to patient safety and the functionality of devices. This emphasizes the necessity of performing human factors and usability engineering on the devices during the product lifecycle (instead of doing it in later phases of development). This will assist the developers in promptly making adjustments in the device development process to enhance user satisfaction and minimize risks. The growth of the market can be attributed to the rapid progress in medical devices, such as wearables, connected products, software as medical devices (SaMD), and digital health solutions, necessitating comprehensive usability evaluations to tackle new interaction issues and ensure safe user experiences. Further, the growing focus on reducing use-related risks via analysis of actual interactions between users and devices, particularly for varied user demographics, increases the need for services that improve safety and efficiency. Therefore, we are led to believe as the need for innovative and customized medical devices increases, the outsourcing of human factors and usability engineering services is expected to grow in the short-term.
HUMAN FACTORS AND USABILITY ENGINEERING SERVICES MARKET: KEY INSIGHTS
The report delves into the current state of the human factors and usability engineering services market and identifies potential growth opportunities within the industry. Some key findings from the report include:- Presently, over 210 companies claim to have the required expertise to offer human factors and usability engineering services for various medical devices; notably, most of the start-ups are based in Europe.
- More than 95% of the service providers offer product design and development related services; of these, majority of service providers support the testing of diagnostic devices.
- In order to gain an edge in this competitive industry, companies are continuously upgrading their capabilities to enhance their respective human factor engineering service portfolios.
- The rising interest in this domain is reflected by the wide array of mergers and acquisitions occurred in the recent past; in fact, close to 50% of the deals were inked in the last three years.
- Owing to the benefits offered by outsourcing human factors and usability engineering services, the market is anticipated to grow at an annualized rate of over 6.8% in the coming decade.
HUMAN FACTORS AND USABILITY ENGINEERING SERVICES MARKET: KEY SEGMENTS
Currently, Summative Study Market Segment Occupies the Largest Share of the Human Factors and Usability Engineering Services Market
Based on the steps involved, the market is segmented into summative study, contextual analysis, formative study, known use error analysis, use risk analysis, submission preparation, design process and task analysis. Currently, summative study holds the largest market share and is poised for the highest growth during the forecast period. This can be attributed to the fact that summative studies play a critical role in validating the safety and effectiveness of medical devices. Further, contextual analysis captures a significant share of the human factors and usability engineering services market. It is worth highlighting that contextual analysis offers various advantages, such as decreased chance of device recall, high return on investments (ROI) and expedition in the market launch of the medical device.Evaluation Research is Likely to Dominate the Human Factors and Usability Engineering Services Market During the Forecast Period
Based on the type of research method, the market is segmented into evaluation research and generative research. At present, evaluation research segment occupies the highest market share of the human factors and usability engineering services market. This trend is unlikely to change in the near future.Currently, Class III Medical Devices Testing Segment Occupies the Largest Share of the Human Factors and Usability Engineering Services Market
Based on the class of medical device tested, the market is segmented into class I, class II and class III. At present, class III medical device testing holds the maximum share of the human factors and usability engineering services market. This can be attributed to the fact that class III devices are considered high-risk devices and have the potential to cause serious illness or injury to the patients. Moreover, class II medical devices (including the IVD and injectors) require careful consideration of human factors engineering to ensure safe and effective use.North America Accounts for the Largest Share of the Market
Based on key geographical regions, the market is segmented into North America, Europe, Asia-Pacific, Middle East and North Africa, and Latin America. Majority share is expected to be captured by players based in North America and Europe. This can be attributed to the stringent regulatory guidelines for medical device approvals in this region. It is worth highlighting that, over the years, the market in the rest of the world is expected to grow at a higher CAGR.Example Players in the Human Factors and Usability Engineering Services Market
- Aptar Digital Health
- AYES
- Bayoomed
- Bold Insight
- ClariMed
- Comate
- D+I
- Greenlight Guru
- Hydrix
- Invetech
- Johari Digital
Primary Research Overview
The opinions and insights presented in this study were influenced by discussions conducted with multiple stakeholders. The research report features detailed transcripts of interviews held with the following industry stakeholders:- Chief Executive Officer and Chair, Company A
- Founder and Principal, Company B
- Managing Director and Human Factors Consultant, Company C
- Head of Human Factors, Company D
- Head of Research (Human Factors and Interaction), Company E
- UX Director and Team Manager, Company F
HUMAN FACTORS AND USABILITY ENGINEERING SERVICES MARKET: RESEARCH COVERAGE
- Market Sizing and Opportunity Analysis: The report features an in-depth analysis of the human factors and usability engineering services market, focusing on key market segments, including [A] steps involved, [B] type of research method, [C] class of medical device tested, and [D] geographical regions.
- Market Landscape: A comprehensive evaluation of human factors and usability engineering service providers, considering various parameters, such as [A] year of establishment, [B] company size (in terms of employee count), [C] location of headquarters, [D] type of service offered, [E] concept phase, [F] design and development, [G] verification and validation testing, [H] type of medical devices tested, [I] medical device users and [J] software engineering offered.
- Regulatory Landscape Analysis: A discussion on general regulatory guidelines established and issued by major regulatory bodies for medical device approval. In addition, it features a brief description of human factors and usability engineering process followed by regulatory bodies in the US and the EU, their comparison and a common approach that can be adopted to satisfy guidelines issued by authorities of the aforementioned regions.
- Company Competitiveness Analysis: A comprehensive competitive analysis of service providers engaged in the human factors and usability engineering market, examining factors such as [A] company strength and [B] portfolio strength.
- Company Profiles: In-depth profiles of key human factors and usability engineering service providers based in North America, Europe and Asia-Pacific, focusing on [A] company overviews, [B] service portfolio, [C] recent developments and [D] an informed future outlook.
- Merger and Acquisitions: A comprehensive examination of the various mergers and acquisitions, focusing on multiple relevant parameters, including [A] year of agreement, [B] type of agreement and [C] geographical location of the companies.
- Case Study: The chapter discusses medical device recalls, focusing on the yearly trends in recalls and the potential underlying causes. It also highlights the top five medical device recalls and suggests strategies for incorporating human factors and usability engineering into medical devices to minimize errors and decrease the frequency of recalls.
- Mega Trends: A qualitative assessment of the various megatrends ongoing in the human factors and usability engineering market.
- Additional Insight: A detailed discussion on the cost implications across various steps of the human factors and usability engineering process, namely contextual inquiry, task analysis, design process, formative study, use risk analysis, known use error analysis, summative study, submission preparation, and the cost requirements across each of the aforementioned stages.
- Market Impact Analysis: The report analyzes various factors such as drivers, restraints, opportunities, and challenges affecting the market growth.
KEY QUESTIONS ANSWERED IN THIS REPORT
- How many companies are currently engaged in this market?
- Which are the leading companies in this market?
- What factors are likely to influence the evolution of this market?
- What is the current and future market size?
- What is the CAGR of this market?
- How is the current and future market opportunity likely to be distributed across key market segments?
REASONS TO BUY THIS REPORT
- The report provides a comprehensive market analysis, offering detailed revenue projections of the overall market and its specific sub-segments. This information is valuable to both established market leaders and emerging entrants.
- Stakeholders can leverage the report to gain a deeper understanding of the competitive dynamics within the market. By analyzing the competitive landscape, businesses can make informed decisions to optimize their market positioning and develop effective go-to-market strategies.
- The report offers stakeholders a comprehensive overview of the market, including key drivers, barriers, opportunities, and challenges. This information empowers stakeholders to stay abreast of market trends and make data-driven decisions to capitalize on growth prospects.
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Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accelerate Design
- AcKnowledge Regulatory Strategies (acquired by RQM+)
- ACMIT
- ACMP (acquired by MEDIcept)
- Advandes
- aesco SOLUTIONS
- Agile Medical Device Design
- Agilis Consulting (acquired by Kynamox)
- altr
- American Preclinical Services (acquired by NAMSA)
- AnswerLab
- Aproio
- Aptar Digital Health
- ARAC
- Aran R&D
- Arrotek
- Auxergo
- Avanti Europe
- AYES
- Battelle
- BAYOOMED
- Bergo
- Bioexcel
- Biotex
- BlackHagen Design
- BlueBridge Technologies
- Blur Product Development
- Bold Insight
- Boston Engineering
- Boston Systems Consulting
- Boulder iQ
- Bresslergroup (acquired by Delve)
- Cambridge Consultants
- Cambridge Design Partnership
- Capgemini
- Carjes Soluciones
- Cito Medical
- ClariMed
- Clinlogix (acquired by NAMSA)
- Clinres Farmacija
- Cobalt
- Cognit
- Comate
- Concise Engineering
- confinis
- Consonance
- Core Human Factors
- Cormica
- Creanova
- CRI (a part of NAMSA)
- Critical Innovations
- CRO Kottmann
- Crux
- CSDmed
- Custom Interactions
- Custom Medical
- D+I
- Daedalus
- Datum3D
- DCA
- DDSTUDIO
- Delve
- Design Psychology
- Design Science
- Diamond Pharma Services (acquired by ProPharma)
- Digital Lab Consulting (acquired by ProPharma)
- eg technology
- embeX
- Emergo (acquired by UL)
- Emphysys
- End To End User Research
- EnMasse Industrial Design
- Ergonomics Factory
- Ergonomie
- Ergosign
- ERGOTECH
- Eurofins
- Eurofins Human Factors MD
- Evo Design
- Evolution Engineering
- Exponent
- FactorsNY
- Farm, a Flex Company
- FITS
- Fluortek (acquired by Nordson)
- Freudenberg Medical
- Frontend.com
- Gallant Capital
- Garrett Technologies
- Gentian Health
- Gilero
- Giotto.ai
- Goddard
- Goldschnitt
- Greenleaf Health
- Greenlight Guru
- Harald Quandt (HQIB)
- Harvey Medical
- Haughton Design
- HE Consulting
- Healint
- Healthcare Human Factors
- Healthy Buildings International
- Helios Technologies
- Human-Factors-Consult (HFC)
- HFUX Research
- HIGHPOWER Validation Testing & Lab
- HirLan
- House of HR
- HS Design
- Human Ability Designs
- Human Centred Research
- Human design
- Human Factors Centre
- Human Factors Consulting Services (HFCSI)
- Human Factors Engineering
- Human Factors International
- Human Systems Integration
- Hydrix
- i3 Product Development
- i4 Product Design
- ID8 Studio
- ihm.gba
- Improvita
- Indesign
127. Insight Product Development (acquired by Nemera)
128. Inspired Usability
129. INTAGE Healthcare
130. Interface Analysis Associates
131. Invetech
132. IoN Design
- iSafety Systems (acquired by ProPharma)
- Johari Digital
- Johner Institute
- Jonathan Bar-Or Industrial Design
- Jordi Labs
- Kaleidoscope Innovation
- Kapstone Medical
- Katalyst Engineering
- Kateric (acquired by ProPharma)
- KBW (acquired by UL Solutions)
- KDA Marktforschung
- KDS Medical Engineering
- KeyMed Devices
- Kickr Design
- Kymanox
- Libra Medical (acquired by RQM+)
- Liv Systems
- Loring Human Factors
- M Squared Associates (acquired by ProPharma)
- Maddison
- Maetrics (acquired by RQM+)
- MakroCare
- Malsen Medical
- Manta Product Development
- Marble
- MAURO Usability Science
- Maven Profcon Services
- Medanex (acquired by NAMSA)
- Meddux
- Medical Creative Partners
- Medical Design
165. Medical Engineering Technologies
166. Medical Human Factors (medHF)
167. Medical Systems Consult
168. MedicalRegs.com
- MEDIcept
- Medidee
- Metaphase Design (acquired by Aptar Pharma)
- Milfra (acquired by Nemera)
- MindFlow Design (acquired by MPE)
- Mixer Design
- Movement Industrial Design
- MPE
- NAMSA
- Nectar
- Nemera
- Noldus Information Technology
- Nordson
- Oconeo
- Odyssey Medical Technologies
- Omnica
- OneSource Regulatory
- Onion Design Studio
- Optimum Technologies
- Orthogonal
- Paramit
- Passio
- PDD
- PDR
- PeepalDesign (a part of ReSight Global)
- Perfectus Biomed (acquired by NAMSA)
- Pharma4ever
- Pharmica Consulting (acquired by ProPharma)
- Product Creation Studio
- Product Insight
- ProPharma
- Pacific Science & Engineering (PSE)
- Psyma
- QA/RA Consulting
- Qserve
- qtec
- Quality Systems in Motion (acquired by MEDIcept)
- Quasys Consult (acquired by Qserve)
- Radius
- RBC Medical Innovations (acquired by Vantage MedTech)
- Rebus Medical
- RED Group International
- Red Seed Product Development
- Reilly & Associates (acquired by MEDIcept)
- Research Collective
- ReSight
- Rimkus
- Root Cause Insights
- RQM+
- Saegert Solutions
- Sage Research + Design
- seleon
- Sento Solutions
- Shandong Weijing Medical
- Shore
- Sigma Design
- SMART-TRIAL (acquired by Greenlight Guru)
- Sophic Synergistics
- Southwood Research (acquired by ProPharma)
- SPEED
- Springboard
- StarFish Medical
- SteriPack
- Sterling Medical Devices (acquired by Vantage MedTech)
- Strategic Design
- Synergy MedTech
- Syntactx (acquired by NAMSA)
- Synthesize
- Syrma SGS
- Systems Ally
- Tata Elxsi
- TE Connectivity
- Team Consulting
- Team Human
- Tecan
- Technolution
- Tensentric
- THAY Medical
- The Planet Group
- Tigermed-Jyton
- Toolbox Innovations (acquired by TE Connectivity)
- TS Quality & Engineering
- TWC Pharma Consulting
- uintent
- UL Solutions
- Umbrella UX Healthcare
- usability.de
- USE-Ing.
- Use-Lab
- uSense
- User Centric Design
- User Research International
- UserWise (a part of ClariMed)
- UX Firm
- Validant
- Vantage MedTech
- Velentium
- Veranex
- Vertex
- Viena Medical
- VISAMED
- Voluntis (acquired by Aptar Pharma)
- Warwick Design
- Weaver Human Factors Engineering
- Weinberg (acquired by ProPharma)
- Wickham Micro
- WILDDESIGN
- Ximedica
- XplusX
- Ypsomed
- zweigrad
Methodology

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