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Fleet Management in Australia & New Zealand - 6th Edition

  • Report
  • 154 Pages
  • December 2021
  • Region: Australia, New Zealand
  • Berg Insight AB
  • ID: 5214321
The installed base of FM systems in Australia & New Zealand will reach 2.4 million units by 2025


  • Argus Tracking
  • Coretex (EROAD)
  • Fleetdynamics (Fleetcare)
  • Inseego
  • MiX Telematics
  • Picobyte

The market for fleet management (FM) solutions in Australia and New Zealand has been in a growth period for many years. While the global recession associated with the ongoing COVID-19 pandemic hampered developments in 2020–2021 to some extent, the setbacks are expected to be temporary. The number of FM systems in active use is forecasted to grow at a compound annual growth rate (CAGR) of 14.9 percent from about 1.2 million units in 2020 to over 2.4 million units by 2025. The penetration rate in the total population of fleet vehicles used by businesses is at the same time estimated to increase from 23.6 percent in 2020 to 42.8 percent in 2025. The fleet telematics market in the region is influenced positively by regulatory developments related to health and safety regulations, chain of responsibility legislation, electronic work diaries and road user charges.

A large number of vendors are active on the FM market in Australia and New Zealand. Berg Insight still ranks Teletrac Navman as the largest provider of fleet management solutions in the region today, followed closely by Australiabased MTData and New Zealand-based EROAD. US-based Teletrac Navman was the first to surpass the milestone of 100,000 units in the region. MTData (owned by Telstra) has now also reached this range and EROAD is in a similar order of magnitude following the acquisition of Coretex in 2021. The remaining top-5 solution providers in the region are USbased Verizon Connect and Netstar Australia. Other notable vendors with estimated installed bases of at least 30,000 active units include local solution providers such as Australiabased Fleetsu and IntelliTrac and New Zealand-based Argus Tracking and Smartrak, as well as international players including South Africa-based MiX Telematics and Canadabased Fleet Complete. The latter entered the region through the acquisition of Geotab’s reseller Securatrak. Additional top-15 players are Bridgestone’s Webfleet Solutions, Procon Telematics, Linxio and Sensium. Solution vendors outside of the top-list moreover include Simply Unified, TrackIt, Digital Matter, Directed Electronics Australia, Fleetdynamics by Fleetcare, Inseego and Trimble. Directed notably works with a large number of commercial vehicle OEMs on the local market. OEMs which have introduced fleet telematics solutions in the region independently or through partnerships include Isuzu, Toyota, Hino, Volvo Group, Daimler, PACCAR, Scania, Iveco and Mitsubishi.

Highlights from the report 

  • Insights from numerous interviews with market-leading companies.
  • New data on vehicle populations and commercial fleets in Australia and New Zealand.
  • Comprehensive overview of the fleet management value chain and key applications.
  • In-depth analysis of market trends and key developments.
  • Updated profiles of 33 aftermarket fleet management solution providers.
  • Summary of OEM propositions from commercial vehicle brands.
  • Market forecasts lasting until 2025

This report answers the following questions

  • Which are the leading local providers of aftermarket fleet management solutions?
  • Which international fleet management providers are targeting Australia and New Zealand?
  • What hurdles are there for foreign players?
  • What is the price level of fleet telematics solutions in the region?
  • Will the FM industry consolidate further during 2022–2023?
  • How will the commercial vehicle telematics industry evolve in the future?
  • What offerings are available from commercial vehicle OEMs?


  • Argus Tracking
  • Coretex (EROAD)
  • Fleetdynamics (Fleetcare)
  • Inseego
  • MiX Telematics
  • Picobyte

i.) Table of Contents
ii.) List of Figures
iii.) Executive summary

1 Fleet management solutions
1.1 Fleet management infrastructure
1.1.1 Vehicle segment
1.1.2 GNSS segment
1.1.3 Network segment
1.1.4 Backoffice segment
1.2 Vehicle management
1.2.1 Vehicle diagnostics and maintenance planning
1.2.2 Security tracking
1.2.3 Tire pressure monitoring systems
1.3 Driver management
1.3.1 Driving data registration and analysis
1.3.2 Video-based driver monitoring
1.3.3 Eco-driving schemes
1.3.4 Insurance risk management
1.4 Operations management
1.4.1 Routing and navigation
1.4.2 Transport management
1.4.3 Mobile workforce management
1.5 Regulatory compliance and reporting
1.5.1 Fatigue, Chain of Responsibility (CoR) and Electronic Work Diary (EWD)
1.5.2 Australian National Telematics Framework
1.5.3 Road User Charges (RUC)
1.5.4 Health and safety regulations
1.5.5 Other applications
1.6 Business models

2 Market forecasts and trends
2.1 Market analysis
2.1.1 Commercial vehicle fleets in Australia and New Zealand
2.1.2 Fleet management market forecast
2.1.3 Fleet management vendor market shares
2.1.4 Local market characteristics in Australia and New Zealand
2.2 Market drivers and barriers
2.2.1 Macroeconomic environment
2.2.2 Regulatory environment
2.2.3 Competitive environment
2.2.4 Technology environment
2.3 Value chain analysis
2.3.1 Telematics industry players
2.3.2 Automotive industry players
2.3.3 Telecom industry players
2.3.4 IT industry players
2.4 Future industry trends

3 Company profiles
3.1 International aftermarket solution providers
3.1.1 Fleet Complete
3.1.2 Geotab
3.1.3 Inseego
3.1.4 MiX Telematics
3.1.5 Teletrac Navman
3.1.6 Trimble
3.1.7 Verizon Connect
3.1.8 Webfleet Solutions (Bridgestone)
3.2 Local aftermarket solution providers
3.2.1 Argus Tracking
3.2.2 Bigmate
3.2.3 BlackBox Control
3.2.4 Blackhawk
3.2.5 Coretex (EROAD)
3.2.6 Digital Matter
3.2.7 Directed Electronics Australia
3.2.8 EROAD
3.2.9 Fleetdynamics (Fleetcare)
3.2.10 Fleetsu
3.2.11 Future Fleet
3.2.12 GPSi Group (GPS Innovations)
3.2.13 IntelliTrac
3.2.14 Kynection
3.2.15 Linxio
3.2.16 MTData (Telstra)
3.2.17 Netcorp GPS
3.2.18 Netstar Australia
3.2.19 Picobyte
3.2.20 Procon Telematics
3.2.21 Sensium
3.2.22 Simply Unified
3.2.23 Smartrak (Constellation Software)
3.2.24 TrackIt
3.2.25 TurboTrack

List of Figures
Figure 1.1: Fleet management infrastructure overview
Figure 1.2: Examples of FM device form factors
Figure 1.3: Data interfaces used by FM devices
Figure 1.4: Examples of peripherals connected to FM devices
Figure 1.5: Example of FM backoffice segment
Figure 1.6: Components of a tire pressure monitoring system
Figure 1.7: Paper-based Australian National Driver Work Diary
Figure 1.8: Step Global’s Smart eDriver Electronic Work Diary (EWD) Android app
Figure 1.9: National Telematics Framework Ecosystem
Figure 1.10: TCA Certified logo
Figure 1.11: NZ Transport Agency approved hubodometer & electronic distance recorder
Figure 2.1: Commercial vehicles in use (Australia & New Zealand 2020)
Figure 2.2: New registrations of commercial vehicles (Australia & New Zealand 2020)
Figure 2.3: Market shares by truck brand (Australia 2020)
Figure 2.4: Fleet management market forecast (Australia & New Zealand 2020–2025)
Figure 2.5: Top-15 FM providers, by installed base (Australia & New Zealand Q4-2020)
Figure 2.6: National Heavy Vehicle Charging Pilot on-road trial in Australia
Figure 2.7: Financial data for telematics industry players (2020)
Figure 2.8: Mergers and acquisitions in the fleet telematics sector (2016–2021)
Figure 2.9: Overview of Toyota’s ForceField Telematics range
Figure 2.10: Hino’s next-generation Hino-Connect app
Figure 2.11: Mercedes-Benz Telematics app for drivers
Figure 2.12: PACCAR’s new PACCAR Connect application for iOS
Figure 2.13: Iveco Telematics features and services
Figure 2.14: Schematic overview of Telstra’s EagleTrack powered by MTData
Figure 2.15: Example of Vodafone IoT Asset Management
Figure 2.16: Spark IoT Asset Tracking powered by Blackhawk
Figure 3.1: Fleet Complete’s FT1 device
Figure 3.2: Fleet Complete Vision integrated with fleet tracking
Figure 3.3: The Geotab GO9+ tracking device
Figure 3.4: MyGeotab fleet management software
Figure 3.5: Iris video monitoring solution
Figure 3.6: MiX Telematics’ RIBAS and MiX DriveMate devices
Figure 3.7: Teletrac Navman’s TN360
Figure 3.8: Teletrac Navman DIRECTOR and DRIVE app suite
Figure 3.9: Teletrac Navman’s Electronic Work Diary (EWD)
Figure 3.10: Truck4U on-board computer, FleetXPS tablet and FleetXPS app
Figure 3.11: Verizon Connect software platform interfaces
Figure 3.12: WEBFLEET, LINK 740 and PRO 8475
Figure 3.13: GPS tracking devices from BlackBox Control
Figure 3.14: Blackhawk SaaS Platform
Figure 3.15: Coretex Drive tablet interface
Figure 3.16: Digital Matter’s Telematics Guru GPS tracking software
Figure 3.17: Digital Matter device locations (November 2021)
Figure 3.18: EROAD’s Ehubo1 and Ehubo2 devices
Figure 3.19: Overview of EROAD’s ecosystem
Figure 3.20: EROAD Clarity dashcam
Figure 3.21: Product features of Fleetdynamics by Fleetcare
Figure 3.22: PLUS platform offered by Future Fleet
Figure 3.23: IntelliTrac GPS tracking system software interface
Figure 3.24: Q by Quallogi iPhone screenshots
Figure 3.25: Linxio’s GPS tracking interface
Figure 3.26: MTData’s web-based Hawk-Eye platform
Figure 3.27: MTData’s Talon driver tablet solution & Swift app for drivers & field workers
Figure 3.28: Sensium Connect Professional vehicle tracking interface
Figure 3.29: Simply Unified map view
Figure 3.30: TrackIt’s tracking interface


A selection of companies mentioned in this report includes:

  • Fleet Complete
  • Geotab
  • Inseego
  • MiX Telematics
  • Teletrac Navman
  • Trimble
  • Verizon Connect
  • Webfleet Solutions (Bridgestone)
  • Argus Tracking
  • Bigmate
  • BlackBox Control
  • Blackhawk
  • Coretex (EROAD)
  • Digital Matter
  • Directed Electronics Australia
  • Fleetdynamics (Fleetcare)
  • Fleetsu
  • Future Fleet
  • GPSi Group (GPS Innovations)
  • IntelliTrac
  • Kynection
  • Linxio
  • MTData (Telstra)
  • Netcorp GPS
  • Netstar Australia
  • Picobyte
  • Procon Telematics
  • Sensium
  • Simply Unified
  • Smartrak (Constellation Software)
  • TrackIt
  • TurboTrack

The Internet of Things is very diverse. There are hundreds of different use cases, each with different dynamics. The starting point is to segment the market.

The analyst begins with a number of sectors: Automotive, Cities, Health, Industry, Home, Industrial, Energy, Retail and Consumer Electronics. Each of these sectors breaks down into a number of applications. In total across all sectors, the analyst examines around 150 separate applications. It is at this application level that they generate their IoT forecast. The analyst builds reliable data bottom-up. They take into consideration the current adoption rate, regulations, demographics, vertical-specific statistics, value chain structure, etc.

The rigorous data collection methods are based on first-hand and secondary sources. The analyst conducts many hundreds of executive interviews on a yearly basis with companies from all parts of the IoT value chain.  They talk to on a regular basis all major mobile operator groups and regulators as well as the chipset, module, and terminal vendors. They also interview many companies in each of the vertical markets.