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Fleet Management in Australia & New Zealand - 5th Edition

  • ID: 5214321
  • Report
  • December 2020
  • Region: Australia, New Zealand
  • Berg Insight AB
Installed Base of FM Systems in Australia & New Zealand Will Reach 1.8 Million Units by 2024


  • Bigmate
  • Ctrack (Inseego)
  • Fleetdynamics (Fleetcare)
  • GPSengine
  • MiX Telematics
  • Picobyte
  • MORE

Fleet Management in Australia & New Zealand is the fifth consecutive report in this series, analyzing the latest developments on the fleet management market in this region.

This strategic research report provides you with 150 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

Highlights from the fifth edition of the report:

  • Insights from numerous interviews with market-leading companies
  • New data on vehicle populations and commercial fleets in Australia and New Zealand
  • Comprehensive overview of the fleet management value chain and key applications
  • In-depth analysis of market trends and key developments
  • Updated profiles of 31 aftermarket fleet management solution providers
  • Summary of OEM propositions from commercial vehicle brands

The market for fleet management (FM) solutions in Australia and New Zealand has been in a growth period for many years. While the global recession associated with the ongoing COVID-19 pandemic has hampered developments in 2020 to some extent, the setbacks are expected to be temporary.

The number of FM systems in active use is forecasted to grow at a compound annual growth rate (CAGR) of 13.5 percent from almost 1 million units in 2019 to over 1.8 million units by 2024. The penetration rate in the total population of non-privately owned fleet vehicles used by businesses is at the same time estimated to increase from 19.5 percent in 2019 to 33.7 percent in 2024.

The fleet telematics market in the region is influenced positively by a number of different drivers including regulatory developments related to health and safety regulations, chain of responsibility legislation, electronic work diaries and road user charges.

A large number of diverse vendors are active on the FM market in Australia and New Zealand, including several of the leading international players as well as a plethora of small and medium-sized companies mainly focused on this region. The analyst ranks Teletrac Navman as the largest provider in Australia and New Zealand. The company has surpassed the milestone of 100,000 units in Australia alone, holding a strong position also in New Zealand.

The runners-up are Australia-based MTData (owned by Telstra) and New Zealand-based EROAD, followed by US-based Verizon Connect and Netstar Australia. Other notable vendors with estimated installed bases of at least 30,000 active units include the local solution providers IntelliTrac and Smartrak as well as international players including MiX Telematics and Fleet Complete. The latter entered the region through the acquisition of Geotab’s reseller Securatrak.

Additional top-15 players are Bridgestone’s Webfleet Solutions, Coretex, Digital Matter, Procon Telematics, GPSengine and Simply Unified. Players just outside of the top-list moreover include Linxio, Directed Electronics Australia, Ctrack (Inseego), GPSi Group (GPS Innovations) and Fleetdynamics by Fleetcare. Directed Electronics Australia works with a large number of commercial vehicle OEMs on the local market. OEMs which have introduced fleet telematics solutions in the region independently or through partnerships include Isuzu, Volvo Group, Scania, PACCAR/DAF, Toyota, Hino, Daimler, Mitsubishi and Iveco.

This report answers the following questions:

  • How does the fleet management market in Australia and New Zealand compare with other markets?
  • What is the price level of fleet telematics solutions in the region?
  • Which are the leading local providers of aftermarket fleet management solutions?
  • Which international fleet management providers are targeting Australia and New Zealand?
  • What hurdles are there for foreign players?
  • What offerings are available from commercial vehicle OEMs?
  • Will the FM industry consolidate further during 2021-2022?
  • How will the commercial vehicle telematics industry evolve in the future?

Who should buy this report?

Fleet Management in Australia & New Zealand is the foremost source of information about the commercial vehicle telematics and fleet management market in this region. Whether you are a telematics vendor, vehicle manufacturer, telecom operator, investor, consultant, or government agency, you will gain valuable insights from this in-depth research.

Note: Product cover images may vary from those shown


  • Bigmate
  • Ctrack (Inseego)
  • Fleetdynamics (Fleetcare)
  • GPSengine
  • MiX Telematics
  • Picobyte
  • MORE

i) Table of Contents
ii) List of Figures
iii) Executive Summary
iv) Glossary

1 Fleet Management Solutions
1.1 Fleet management infrastructure
1.1.1 Vehicle segment
1.1.2 GNSS segment
1.1.3 Network segment
1.1.4 Backoffice segment
1.2 Vehicle management
1.2.1 Vehicle diagnostics and maintenance planning
1.2.2 Security tracking
1.2.3 Tire pressure monitoring systems
1.3 Driver management
1.3.1 Driving data registration and analysis
1.3.2 Video-based driver monitoring
1.3.3 Eco-driving schemes
1.3.4 Insurance risk management
1.4 Operations management
1.4.1 Routing and navigation
1.4.2 Transport management
1.4.3 Mobile workforce management
1.5 Regulatory compliance and reporting
1.5.1 Fatigue, Chain of Responsibility (CoR) and Electronic Work Diary (EWD)
1.5.2 Australian National Telematics Framework
1.5.3 Road User Charges (RUC)
1.5.4 Health and safety regulations
1.5.5 Other applications
1.6 Business models

2 Market Forecasts and Trends
2.1 Market analysis
2.1.1 Commercial vehicle fleets in Australia and New Zealand
2.1.2 Fleet management installed base and unit shipments
2.1.3 Fleet management vendor market shares
2.1.4 Local market characteristics in Australia and New Zealand
2.2 Market drivers and barriers
2.2.1 Macroeconomic environment
2.2.2 Regulatory environment
2.2.3 Competitive environment
2.2.4 Technology environment
2.3 Value chain analysis
2.3.1 Telematics industry players
2.3.2 Automotive industry players
2.3.3 Telecom industry players
2.3.4 IT industry players
2.4 Future industry trends

3 Company Profiles
3.1 International aftermarket solution providers
3.1.1 Ctrack (Inseego)
3.1.2 Fleet Complete
3.1.3 Garmin and partners
3.1.4 Geotab
3.1.5 MiX Telematics
3.1.6 Teletrac Navman
3.1.7 Verizon Connect
3.1.8 Webfleet Solutions (Bridgestone)
3.2 Local aftermarket solution providers
3.2.1 Bigmate
3.2.2 BlackBox Control
3.2.3 Blackhawk
3.2.4 Coretex
3.2.5 Digital Matter
3.2.6 Directed Electronics Australia
3.2.7 EROAD
3.2.8 Fleetdynamics (Fleetcare)
3.2.9 Future Fleet
3.2.10 GPSengine
3.2.11 GPSi Group (GPS Innovations)
3.2.12 IntelliTrac
3.2.13 Kynection
3.2.14 Linxio
3.2.15 MTData (Telstra)
3.2.16 Netcorp GPS
3.2.17 Netstar Australia
3.2.18 Picobyte
3.2.19 Procon Telematics
3.2.20 Simply Unified
3.2.21 Smartrak (Constellation Software)
3.2.22 TrackIt
3.2.23 TurboTrack

List of Figures
Figure 1.1: Fleet management infrastructure overview
Figure 1.2: Examples of FM device form factors
Figure 1.3: Data interfaces used by FM devices
Figure 1.4: Examples of peripherals connected to FM devices
Figure 1.5: Example of FM backoffice segment
Figure 1.6: Components of a tire pressure monitoring system
Figure 1.7: Paper-based Australian National Driver Work Diary
Figure 1.8: Step Global’s Smart eDriver Electronic Work Diary (EWD) Android app
Figure 1.9: National Telematics Framework Ecosystem
Figure 1.10: TCA Certified logo with IAP tick disc
Figure 1.11: NZ Transport Agency approved hubodometer & electronic distance recorder
Figure 2.1: Commercial vehicles in use (Australia & New Zealand 2019)
Figure 2.2: New registrations of commercial vehicles (Australia & New Zealand 2019)
Figure 2.3: Market shares by truck brand (Australia 2019)
Figure 2.4: Active systems, shipments & penetration (Australia & New Zealand 2019–2024)
Figure 2.5: Top-15 FM providers, by installed base (Australia & New Zealand Q4-2019)
Figure 2.6: National Heavy Vehicle Charging Pilot on-road trial in Australia
Figure 2.7: Financial data for telematics industry players (2019)
Figure 2.8: Mergers and acquisitions in the fleet telematics sector (2015–2020)
Figure 2.9: Overview of Toyota’s ForceField Telematics range
Figure 2.10: Mercedes-Benz Telematics app for drivers
Figure 2.11: Iveco Telematics features and services
Figure 2.12: Spark IoT Asset Tracking powered by Blackhawk
Figure 3.1: Ctrack Iris video monitoring solution
Figure 3.2: Fleet Complete Vision integrated with fleet tracking
Figure 3.3: Garmin’s Fleet 790 fleet telematics tablet with integrated dash cam
Figure 3.4: Garmin’s Dash Cam Mini (DC Mini) and Dash Cam Tandem (DC Tandem)
Figure 3.5: The Geotab GO9 tracking device
Figure 3.6: MyGeotab fleet management software
Figure 3.7: MiX Telematics’ RIBAS and MiX DriveMate devices
Figure 3.8: Teletrac Navman DIRECTOR and DRIVE app suite
Figure 3.9: Teletrac Navman’s next-generation platform TN360
Figure 3.10: Teletrac Navman’s Electronic Work Diary (EWD)
Figure 3.11: Verizon Connect Fleet software interface
Figure 3.12: Verizon Connect Reveal software interfaces
Figure 3.13: Verizon Connect Reveal video recordings interface and dash cam
Figure 3.14: Verizon Connect’s Workforce software
Figure 3.15: WEBFLEET, LINK 530 and PRO 8275 TRUCK
Figure 3.16: GPS tracking devices from BlackBox Control
Figure 3.17: Blackhawk SaaS Platform
Figure 3.18: Coretex Drive tablet interface
Figure 3.19: Digital Matter’s Telematics Guru GPS tracking software
Figure 3.20: Digital Matter device locations (September 2020)
Figure 3.21: EROAD’s Ehubo1 and Ehubo2 devices
Figure 3.22: Overview of EROAD’s ecosystem
Figure 3.23: EROAD Clarity dashcam
Figure 3.24: Product features of Fleetdynamics by Fleetcare
Figure 3.25: PLUS platform offered by Future Fleet
Figure 3.26: Overview of TRACKbox Webservice
Figure 3.27: Sensium’s ArmadaGPS vehicle tracking interface by GPSengine
Figure 3.28: FleetConnect software and RoadScout hardware from GPSi Group
Figure 3.29: IntelliTrac GPS tracking system software interface
Figure 3.30: Linxio GPS tracking interface
Figure 3.31: MTData’s Talon driver tablet solution & Swift app for drivers & field workers
Figure 3.32: Simply Unified map view
Figure 3.33: TrackIt’s tracking interface

Note: Product cover images may vary from those shown
  • Bigmate
  • BlackBox Control
  • Blackhawk
  • Coretex
  • Ctrack (Inseego)
  • Digital Matter
  • Directed Electronics Australia
  • Fleet Complete
  • Fleetdynamics (Fleetcare)
  • Future Fleet
  • Garmin and partners
  • Geotab
  • GPSengine
  • GPSi Group (GPS Innovations)
  • IntelliTrac
  • Kynection
  • Linxio
  • MiX Telematics
  • MTData (Telstra)
  • Netcorp GPS
  • Netstar Australia
  • Picobyte
  • Procon Telematics
  • Simply Unified
  • Smartrak (Constellation Software)
  • Teletrac Navman
  • TrackIt
  • TurboTrack
  • Verizon Connect
  • Webfleet Solutions (Bridgestone)
Note: Product cover images may vary from those shown

The Internet of Things is very diverse. There are hundreds of different use cases, each with different dynamics. The starting point is to segment the market.

The analyst begins with a number of sectors: Automotive, Cities, Health, Industry, Home, Industrial, Energy, Retail and Consumer Electronics. Each of these sectors breaks down into a number of applications. In total across all sectors, the analyst examines around 150 separate applications. It is at this application level that they generate their IoT forecast. The analyst builds reliable data bottom-up. They take into consideration the current adoption rate, regulations, demographics, vertical-specific statistics, value chain structure, etc.

The rigorous data collection methods are based on first-hand and secondary sources. The analyst conducts many hundreds of executive interviews on a yearly basis with companies from all parts of the IoT value chain.  They talk to on a regular basis all major mobile operator groups and regulators as well as the chipset, module, and terminal vendors. They also interview many companies in each of the vertical markets.