Gain a 360 Degree Perspective on Critical Success Factors
The overall research objective is to measure the current use and future decision-making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Solutions, Customer Experience Management, Cyber Security, Artificial Intelligence, Internet of Things, Blockchain (DLT), and Enterprise Information Management.
This study incorporates the breadth of analysis obtained from the analysts with customer research to provide our clients with a holistic view of the investments and impact of digital solutions. The first part of this study covers the most recent research conducted by the analyst's Mobility Group. In this section, you will find the latest insights on the state of the industry, the impact of COVID-19, and predictions for digital transportation solutions. The second part of this study covers a detailed survey conducted with end users in the transportation industry by the analyst's digital transformation team. This section provides insight on customer perspectives, digital transformation trends, and investment plans.
Research Scope
- Understand the IT-related challenges organizations face today
- Monitor the status of digital transformation
- Assess the current and future use of business communications technologies
- Evaluate factors that drive investments in communications technologies
- Gauge IT and communications trends
- Appraise available IT budgets
- Measure perceptions by CEO versus CIO
- Discover opportunities in different regions and business sizes
Research Benefits
- Identify key business objectives in this industry and industry challenges
- Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue
- Benchmark with competition and other industry leaders
- Learn new ways to improve customer experience
- Determine successful strategies to develop and retain a best-in-class workforce
- Facilitate your digital transformation journey
