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UK Parcels Market Insight Report 2020

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  • 103 Pages
  • December 2020
  • Region: United Kingdom
  • Apex Insight
  • ID: 5233840
This report reviews the UK parcels market encompassing the business-to-business, business-to-consumer and consumer/small business consigned segments. Having been refined, extended and improved over the last 14 years, it is the leading survey of the UK parcels market, used by many carriers, and other parties with interests in the industry.

It quantifies the market size, historical growth rates, segmentation patterns and levels of industry profitability while reviewing key factors behind these figures. Our market size estimate is derived from our bottom-up model of the revenues of all of the operators in the market with adjustments made to add and remove non-parcels activity, as appropriate. This model has been regularly updated and refined since it was first developed in 2004 with our forecast approach fine tuned in the light of experience.

The report provides historical market size figures in value and volume terms from 2011-2019. Our forecast (also in value and volume) runs from 2020-2024.

The publisher also carries out an in-depth analysis of the relevant drivers of industry growth - in particular the macroeconomic environment, retail sales and home shopping - setting out historical trends and available forecasts

The competitive landscape section compares the operating models, strategies and performance of all the national parcels networks. It also evaluates new entrants to the market, such as brokers, parcel shop and locker networks and cross-border B2C specialists.

The report is intended for parcels carriers themselves, users of their services, partners, investors, banks, analysts, consultants and other parties with interests in the sector.

The report is based on:

  • Financial analysis of the accounts of companies in the industry
  • Discussions with our network of senior-level contacts in the market
  • In-depth analysis of the macroeconomic environment and relevant market drivers
  • Extensive desk research
  • Publisher experience of advising both carriers and investors in the parcels industry

Information from these sources has been synthesised and presented clearly and concisely with extensive use of charts and tables to illuminate points and support conclusions..

Table of Contents

List of Exhibits
  • Royal Mail parcel operations
  • Yodel depot
  • Consumer apps
  • Parcel shop
  • Amazon locker
  • Percentage of parcel shop customers buying something else by network
  • Hermes self-employed courier delivery
  • DHL cargo bikes
  • DPD all-electric urban depot
  • Zedify cargo bike depot
  • Quiqup courier platform
  • DHL in-boot delivery
  • Amazon drone delivery
  • Robots and driverless vehicles
  • UK parcels market size and growth 2012-18
  • Market segmentation
  • UK domestic home deliveries by service type
  • Parcels market – historical volumes by segment
  • Parcels market – historical average revenue per parcel
  • FedEx UK: revenue and parcel volume
  • FedEx UK: revenue per parcel
  • UK GDP in current prices (money GDP), inflation (GDP deflator) and real GDP
  • B2B parcels market and real GDP growth
  • UK retail sales
  • B2C parcel channels
  • UK online retail spending: value as % of all retailing
  • UK online retail spending: % growth
  • UK e-retail spending (IMRG): value as % of all retailing
  • UK Internet sales (ONS): value and as % of all retailing
  • Internet sales resulting / not resulting in an parcel delivery
  • Internet retail as % of total retail by country
  • Average spend per online shopper by country
  • UK e-retailers: domestic and international transaction value
  • Implied number of B2C transactions
  • Internet shopping returns rate by category of item
  • Implied number of UK home shopping movements
  • Leading UK parcels networks – latest revenue
  • Carrier size and growth
  • UK parcels market share trends
  • UK parcels market competitiveness: Herfindahl-Hirschman index
  • Long term revenue growth by carrier
  • Estimated parcel volumes by carrier
  • Average revenue per parcel by carrier
  • Operating models and segment focus
  • % of top UK online retailers which use each carrier
  • Revenue per depot by carrier
  • Revenue per employee by carrier
  • EBIT margins – overall sector and by carrier
  • EBIT margin by carrier
  • RoS vs RMS for UK carriers
  • MoneySavingExpert carrier scores / % regarding the carrier as ‘good’
  • Which? Magazine: ‘Would you recommend…?’
  • TrustPilot scores
  • Nominal UK GDP, inflation (CPI) and real GDP: historical and forecast
  • B2B parcels market and real GDP - historical and forecast
  • UK retail sales / % annual change
  • Internet retail sales which typically do / do not result in a parcel delivery – historical and forecast
  • UK e-retailers: domestic and international transaction value (£bn) - historical and forecast
  • Implied number of B2C transactions / millions per year - historical and forecast
  • Implied number of UK home shopping movements / millions per year - historical and forecast
  • UK parcels market size and growth: historical and forecast / £m - historical and forecast
  • UK parcels market size and growth: historical and forecast / m parcels - historical and forecast

Companies Mentioned

A selection of companies mentioned in this report includes:

  • UPS
  • DHL
  • TNT Express
  • UK Mail
  • FedEx
  • Parcelforce
  • Royal Mail
  • DX
  • Tuffnells
  • DPD
  • WN Direct
  • DPD Local
  • APC
  • Hermes
  • Yodel
  • P2P Mailing
  • Collect Plus
  • Parcel2Go
  • Amazon Logistics