The COVID-19 outbreak continues to spread around the globe in 2020. As a result, many countries had taken measures like city lockdowns and banned un-essential travel in the first half of the year. Since billions of people worldwide have been forced to school and work at home, the pandemic has opened up business opportunities for various remote office systems and services, network communication software and hardware requirements, and information network security planning. As a result, the global IT service and software market looks promising in 2020. This report provides an overview of the development of the global and Taiwan IT service and software industry and sub-industries, and examines key highlighted topics and future trends of the industry.
List of Topics
- Development of the global IT service and software industry over the years from five perspectives: system integration, data processing, IT software, cloud service, and information security
- Development of the Taiwan IT service and software industry, touching on scope and definition, and major players in the industry, and includes production value forecast of individual sub-industries for the period 2020-2021
- Key highlighted topics of the industry associated with AI, information security, Fintech, and cloud service
- Challenges and opportunities of the industry
Table of Contents
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Accenture
- Alibaba Cloud
- Amazon
- APEX International
- Apple
- Ares International
- Asus Cloud
- AWS
- Brogent
- Capgemini
- Chunghwa Telecom
- CTCI Advanced Systems
- Cyberlink
- Dimension
- Dimerco Data System
- eDC e-Enabling Data Center
- Egis Technology
- FETnet
- Fortune
- Genesis
- IBM
- IEEE
- Jetwell
- KPMG
- KWay Information
- Leosys
- Mastercard
- MDS
- Microsoft
- NewSoft
- PenPower
- Promise Technology
- Provision
- PwC
- RightScale
- Sanlien
- SGE Terminals
- Stark Technology
- Sunfar
- Sysage
- Syscom
- Systex
- Taiwan Mobile
- Taiwan Name Plate
- Tatung System Technologies
- Tencent
- Trade-Van
- Wistron ITS
- Zero One Tech
Methodology
Primary research with a holistic, cross-domain approach
The exhaustive primary research methods are central to the value that the analyst delivers. A combination of questionnaires and on-site visits to the major manufacturers provides a first view of the latest data and trends. Information is subsequently validated by interviews with the manufacturers' suppliers and customers, covering a holistic industry value chain. This process is backed up by a cross-domain team-based approach, creating an interlaced network across numerous interrelated components and system-level devices to ensure statistical integrity and provide in-depth insight.
Complementing primary research is a running database and secondary research of industry and market information. Dedicated research into the macro-environmental trends shaping the ICT industry also allows the analyst to forecast future development trends and generate foresight perspectives. With more than 20 years of experience and endeavors in research, the methods and methodologies include:
Method
- Component supplier interviews
- System supplier interviews
- User interviews
- Channel interviews
- IPO interviews
- Focus groups
- Consumer surveys
- Production databases
- Financial data
- Custom databases
Methodology
- Technology forecasting and assessment
- Product assessment and selection
- Product life cycles
- Added value analysis
- Market trends
- Scenario analysis
- Competitor analysis
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