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Speech Analytics Market, By Types (Solution & Services), Deployment mode (Cloud-Based & On-premises), by Industry Verticals (BFSI, Telecommunication, Retail, Healthcare, Government), Enterprise Size, Application and Geography- Global Forecast to 2026

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    Report

  • 200 Pages
  • November 2020
  • Region: Global
  • MarketDigits
  • ID: 5240220
The Speech Analytics Market research report provides an in-depth overview of the industry including market segmentation by type, deployment mode, industry verticals, enterprise size, applications and geography. Analysis of the global market with special focus on high growth application in each vertical and fast-growing application market segments. It includes detailed competitive landscape with identification of the key players with respect to each type of market, in-depth market share analysis with individual revenue, market shares, and top players rankings. Impact analysis of the market dynamics with factors currently driving and restraining the growth of the market, along with their impact in the short, medium, and long-term landscapes. Competitive intelligence from the company profiles, key player strategies, game-changing developments such as product launches and acquisitions.

The objective of this study is to identify the market opportunities and estimate market size by segments and countries for last few years and to forecast the values to the next five years. The report incorporates both the qualitative and quantitative aspects of the industry with respect to each of the regions and countries involved in the study. The report also covers qualitative analysis on the market, by incorporating complete pricing and cost analysis of components & products, Porter’s analysis and PEST (Political, Economic, Social & Technological factor) analysis of the market. The report also profiles all major companies active in this field.

Market Analysis and Insights: Speech Analytics Market Analysis & Insights

The Speech Analytics Market size is projected to reach USD 5.81 Bn by 2027, from USD 1.5 Bn in 2020 growing at a CAGR of 21.35 during 2021-2027.

Speech Analytics Market Scope and Market Size

Speech Analytics market is segmented by region and further by countries, by type, deployment mode, industry verticals, enterprise size, and by application. Players, stakeholders, and other participants in the global Speech Analytics Market will be able to gain a strong position as this report will surely benefit their marketing strategies. The market analysis focuses on revenue and forecast by region/countries and by application in terms of revenue and forecast for the period 2015-2026.

The research covers the current and historic Speech Analytics Market size and its growth trend with company outline of Key players/manufacturers: Avaya, Callminar Inc., GenesysTelecommunication, Micro Focus International PLC, Mattersight Corporation, NICE Systems, OpenText Corp, Raytheon BBN Technologies, Verint Systems Inc., VoiceBase Inc. among others.

Report further studies the market development status and future and Speech Analytics Market trend across the world. Also, it splits Speech Analytics Market Segmentation by type, deployment mode, industry verticals, enterprise size and by Applications to deep dive research and reveal market profile and prospects.

Reason to purchase this Speech Analytics Market Report:

  • Determine prospective investment areas based on a detailed trend analysis of the global Speech Analytics Market over the next years.
  • Gain an in-depth understanding of the underlying factors driving demand for different and Speech Analytics Market segments in the top spending countries across the world and identify the opportunities offered by each of them.
  • Strengthen your understanding of the market in terms of demand drivers, industry trends, and the latest technological developments, among others.
  • Identify the major channels that are driving the global Speech Analytics Market, providing a clear picture of future opportunities that can be tapped, resulting in revenue expansion.
  • Channelize resources by focusing on the ongoing programs that are being undertaken by the different countries within the global Speech Analytics Market.
  • Make correct business decisions based on a thorough analysis of the total competitive landscape of the sector with detailed profiles of the top Speech Analytics Market providers around the world which include information about their products, alliances, recent contract wins and financial analysis wherever available.


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Table of Contents

1. EXECUTIVE SUMMARY
2. INTRODUCTION
2.1. Key Takeaways
2.2. Report Description
2.3. Market Scope & Definition
2.4. Stakeholders
2.5. Research Methodology
2.5.1. Market Size
2.5.2. Key Data Points From Primary Sources
2.5.3. Key Data Points From Secondary Sources
2.5.4. List Of Primary Sources
2.5.5. List Of Secondary Sources
3. MARKET OVERVIEW
3.1. Industry Segmentation
3.2. Market Trends Analysis
3.3. Major Funding & Investments
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.4.3. Opportunities
3.5. Value Chain Analysis
3.6. Pricing Analysis
4. IMPACT OF COVID-19 ON SPEECH ANALYTICS MARKET
5. SPEECH ANALYTICS MARKET, BY TYPES
5.1. Introduction
5.2. Solutions Market
5.2.1. Speech Engine
5.2.2. Indexing & Query Tools
5.2.3. Reporting & Visualization Tools
5.2.4. Others
5.3. Services Market
5.3.1. Managed Services
5.3.2. Professional Services
5.4. Impact of COVID-19
6. SPEECH ANALYTICS MARKET, BY APPLICATION
6.1. Customer Experience Management
6.2. Call Monitoring
6.3. Agent Performance Management
6.4. Sales & Marketing Management
6.5. Risk & Compliance Management
6.6. Competitive Intelligence
6.7. Others
7. SPEECH ANALYTICS MARKET, BY DEPLOYMENT MODE
7.1. Cloud
7.2. On-Premises
8. SPEECH ANALYTICS MARKET, BY INDUSTRY VERTICALS
8.1. BFSI
8.2. Telecommunication
8.3. ICT
8.4. Retail
8.5. Healthcare
8.6. Government
8.7. Hospitality
8.8. Others
9. SPEECH ANALYTICS MARKET, BY ENTERPRIZE SIZE
9.1. Small &Medium Enterprises (SMEs)
9.2. Large Enterprise
9.3. Impact of COVID-19
10. SPEECH ANALYTICS MARKET, BY GEOGRAPHY
10.1. North America
10.1.1. U.S.
10.1.2. Canada
10.2. Europe
10.2.1. Germany
10.2.2. U.K.
10.2.3. France
10.2.4. Rest of Europe
10.3. Asia Pacific
10.3.1. China
10.3.2. Japan
10.3.3. India
10.3.4. Rest Of Asia Pacific
10.4. Rest of the World
10.4.1. Middle East
10.4.2. Africa
11. COMPETITIVE ANALYSIS
11.1. Introduction
11.2. Top Companies Ranking
11.3. Market Share Analysis
11.4. Recent Developments
11.4.1. New Product Launch
11.4.2. Mergers & Acquisitions
11.4.3. Collaborations, Partnerships & Agreements
11.4.4. Rewards & Recognition
12. COMPANY PROFILES
12.1. Avaya
12.2. Callminar Inc.
12.3. GenesysTelecommunication
12.4. Micro Focus International PLC
12.5. Mattersight Corporation
12.6. NICE Systems
12.7. OpenText Corp
12.8. Raytheon BBN Technologies
12.9. Verint Systems Inc.
12.10. VoiceBase Inc.

Companies Mentioned

  • Avaya
  • Callminar Inc.
  • GenesysTelecommunication
  • Micro Focus International PLC
  • Mattersight Corporation
  • NICE Systems
  • OpenText Corp
  • Raytheon BBN Technologies
  • Verint Systems Inc.
  • VoiceBase Inc.