Information Services Global Market Report 2024

The information services market size has grown strongly in recent years. It will grow from $158.41 billion in 2023 to $169.11 billion in 2024 at a compound annual growth rate (CAGR) of 6.8%. The growth observed in the historic period is attributable to globalization, changes in the regulatory environment, the emergence of e-commerce, the mobile revolution, and the rapid expansion of content.

The information services market size is expected to see strong growth in the next few years. It will grow to $219.97 billion in 2028 at a compound annual growth rate (CAGR) of 6.8%. Forecasted growth relies on remote work tools, sustainable data practices, personalized experiences, regulatory shifts, and cybersecurity concerns. Key trends include AI integration, blockchain, big data analytics, data monetization, and blockchain for trust.

The growing prevalence of social media as a means for interpersonal connection and communication is anticipated to stimulate the demand for information services in the forecast period. Social platforms have become integral for individuals to share information and stay connected with friends and family. The increased time spent on social networking sites is contributing to the expansion of the internet publishing and broadcasting industry. Notably, the global usage of social media reached around 4.48 billion people as of 2021, underscoring its widespread adoption. This surge in social media usage is poised to fuel the growth of the information services market, driven by an elevated demand for news syndicates and online libraries and archives.

The rising demand for IT services is another factor expected to propel the growth of the information services market in the years to come. IT services involve leveraging business and technological expertise to assist firms in creating, managing, optimizing, and accessing information and business processes. These services play a crucial role in monitoring networks, web traffic, and other internet-connected devices. Monitoring enables IT personnel to track access to their company's information, identify technology that requires repair, and assess whether any systems need software upgrades or adjustments. For example, in April 2021, the Australian Computer Society reported that IT expenditure in Australia is projected to increase by 4.1% to reach $98.3 billion. This underscores the escalating demand for IT services, serving as a driving force behind the information services market.

The COVID-19 pandemic significantly hampered various segments of the information services markets in 2020, primarily due to global business disruptions caused by government-mandated lockdowns. This infectious disease, first identified in 2019 in Wuhan, China, led to widespread impacts, including flu-such as symptoms such as fever, cough, and respiratory difficulties. Governments worldwide implemented measures to contain the virus, resulting in reduced economic activity and constraints on the movement of goods and services, with many countries implementing lockdowns. The business landscape faced substantial challenges throughout 2020 and into 2021 due to these restrictions. However, certain sectors within the media markets remained resilient or even experienced growth, leveraging remote content transmission through digital channels. Looking ahead, it is anticipated that the information services market will rebound from this unforeseen disruption over the forecast period, considering the COVID-19 outbreak as a 'black swan’ event, unrelated to inherent weaknesses in the market or the global economy.

Numerous universities, colleges, and independent libraries are adopting digital platforms to provide access to a diverse range of content, including books, audio, and video materials. These institutions are actively leveraging platforms and technologies that facilitate content access across various devices, developing applications suitable for desktops, mobile phones, and tablets, regardless of screen size. To enhance the user experience, responsive design and device compatibility features are being incorporated into these digital platforms. Notable examples include Grand Valley State University Libraries, University of Toronto’s Library Catalogue, Princeton University Library, and University of Arizona’s Special Collections, all of which have implemented responsive design to optimize user experience.

Strategic collaborations are taking center stage. News Corp., a prominent US-based mass media and publishing company, has forged a noteworthy partnership with Google LLC. This multi-year agreement, announced in February 2021, involves Google making payments for content from various news outlets globally, including prominent names such as the Wall Street Journal, the Times, and the Australian. The collaboration extends beyond content payments to include the creation of a subscription-based platform, revenue-sharing through Google's ad technology services, promotion of audio journalism, and significant investments by YouTube in new video journalism. Google LLC, a US-based technology company, is engaged in internet marketing, search engine optimization technology, online computing, computer applications, quantum data processing, e-commerce, and consumer electronics. This strategic partnership exemplifies the industry's focus on innovation and collaboration to meet evolving consumer needs.

Major companies operating in the information services market report are Wipro; Google LLC; Microsoft Corporation; Verizon Communications Inc.; Dell Inc.; Amazon Web Services Inc.; The International Business Machines Corporation; Cisco Systems Inc.; Oracle Corporation; SAP SE; Accenture plc; Hewlett Packard Enterprise Development LP; Tata Consultancy Services Limited; Salesforce.com Inc.; Cognizant; Infosys Limited; Fiserv Inc.; RELX plc; News Corporation; Thomson Reuters; Gartner Inc.; Equifax Inc.; Citrix Systems Inc.; HCL Technologies Limited; Epsilon Data Management LLC; The New York Times Company; Palantir Technologies Inc.; FactSet Research Systems Inc.; The New York Public Library; Queens Public Library; King County Library System; Toshiba Software India Pvt Ltd.; Cuyahoga County Public Library.; FUJI MEDIA HOLDINGS INC.; Tribune Media Company.

Asia-Pacific was the largest region in the information services market in 2023. Middle East is expected to be the fastest growing region in the forecast period. The regions covered in the information services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the information services market report are Australia; China; India; Indonesia; Japan; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Austria; Belgium; Denmark; Finland; Ireland; Italy; Netherlands; Norway; Portugal; Spain; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa.

Key types of information services comprise news syndicates, libraries, archives, and various other information services. Libraries serve as spaces for storing literary materials, while archives store historical records for future access. These services are deployed online or offline and cater to various sectors including B2B and B2C.

The information services market research report is one of a series of new reports that provides information services market statistics, including information services industry global market size, regional shares, competitors with an information services market share, detailed information services market segments, market trends and opportunities, and any further data you may need to thrive in the information services industry. This information services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The information services market includes revenues earned by entities by providing services such as news reports, articles, pictures, public historical documents, photographs, maps, audio material, audiovisual material, and other archival material of historical interest. These entities include news syndicates, libraries and archives. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.


The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.