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Asia B2C E-Commerce Market 2021

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    Report

  • 86 Pages
  • February 2021
  • Region: Asia Pacific
  • yStats GmbH & Co. KG
  • ID: 5241214

B2C E-Commerce Market in Asia Accelerated Even Further in 2020

Asian B2C E-Commerce market continued accelerating during the COVID-19 pandemic in 2020

The B2C E-Commerce market in Asia saw significant growth during the coronavirus pandemic and was expected to continue its leadership over other world regions. China maintains its role as a regional and global leader in the share of total retail sales attributed to online commerce. Moreover, as a result of consumers’ shopping behavior shift towards online purchasing, numerous E-Commerce platforms generated considerable revenue since the start of the COVID-19 pandemic. There were several major players in the online market, Amazon, JD.com, Pinduoduo, Shopee, Lazada were among them. These platforms had a significant number of sales, a high inflow of new consumers and an increased number of visits over the last 6 months of 2020. Besides, to contribute to the development of online retail, some companies received investments and, thus, increased their value on the market. Many E-Commerce platforms also increased their cross-border selling, by operating abroad and introducing foreign retailers on their platform.

The downward trend of the online travel segment’s GMV was projected to recover gradually from 2021 to 2025

Although the Internet economy overall witnessed increasing value, the online travel gross merchandise value declined significantly in 2020, even by over 50% in some countries. Having said that, this sector’s value was still projected to gain momentum and grow back gradually by 2025.

Report Coverage


  • This report covers the B2C E-Commerce market in Asia. Major advanced and emerging markets in this region are covered, including China, Japan, India, Indonesia, Malaysia, the Philippines, Singapore, South Korea, Thailand and Vietnam. A broad definition of retail E-Commerce used by some original sources cited in this report might include both B2C and C2C E-Commerce.
  • This report contains relevant international comparisons, information about market trends, B2C E-Commerce sales and shares, Internet users and shoppers, products, payment methods and players. Not all types of information were included for each country, due to varying data availability.

Report Structure


  • The report starts with an overview of the regional B2C E-Commerce market compared to other global regions and the region’s country comparisons in terms of criteria relevant to B2C E-Commerce, such as B2C E-Commerce sales. The rest of the report is divided into country chapters and presented in the descending order of retail E-Commerce sales.
  • Each country description starts with an overview of the market, highlighting the overall B2C E-Commerce development in that country. Depending on data availability, overview charts include also information about the major E-Commerce players, the number of users, sales volume, number of monthly visits, leading product categories, share of sales, Internet economy and consumers’ buying behavior. Not all the mentioned types of information are available for each of the countries covered.

Table of Contents

1. Management Summary 

2. Regional Overview


  • B2C E-Commerce Market Overview, February 2021
  • Asia-Pacific’s Share of Global Retail E-Commerce Sales, in %, 2020
  • Retail E-Commerce Sales Value, by Selected Regions, in USD billion, H1 2020 
  • Retail E-Commerce Sales Growth, by Region, by Selected Regions, and Year-on-Year Change, in %, 2020
  • Percentage of Consumers, Who Purchase Online More in the Last Few Months, by Selected Countries, incl. Australia, India and Vietnam, in % of Respondents, 2020
  • Share of Mobile Sales, in % of All Online Travel Sales, 2020
  • Digital Travel Sales Value Per Capita, by Selected Countries, in USD, 2020 & 2025f
  • Percentage of New Online Consumers, by Geolocation, by Selected Countries, in % of Respondents, 2020

3. Advanced Markets    

  3.1. China


  • B2C E-Commerce Market Overview, February 2021
  • Online Retail Sales Value, in CNY billion, Y-o-Y Change, in % and Share of Physical Goods Parts, by Select. Categories, incl. Food, Clothing, Consumer Goods, in %, January 2020 - November 2020
  • Share of Digital Sales of Physical Goods, in % of Total Sales of Consumer Goods, January 2020 - November 2020
  • Top 5 E-Commerce Retailers in China, by Sales Value, in USD billion, 2020
  • B2C E-Commerce Sales Value and Gross Merchandise Value of Pinduoduo, in CNY billion, Q2 2019 & Q2 2020
  • Number of Active Monthly Users and Buyers of Pinduoduo, in millions, and Y-o-Y Change, in %, Q2 2019 & Q2 2020

3.2. Japan


  • B2C E-Commerce Market Overview, February 2021
  • Number of Proximity Mobile Payment Users, in Millions, in % of Total Population, 2019 - 2023f
  • Top B2C E-Commerce Platforms Used During the Pandemic, in % of Respondents, October 2020 - November 2020
  • Share of Digital Transactions, by Selected Product Categories, in % of Total Sales, 2017, 2020e & 2022f
  • Comparison of Merchant Discount Rates and Payment Cycles of E-Wallets in Japan, China and the United States, April 2020

3.3 South Korea


  • B2C E-Commerce Market Overview, February 2021
  • Value of B2C E-Commerce, in KRW trillion, and Year-on-Year Change, in %, 2018 - 2024f
  • Mobile Shopping Transaction Value, in KRW trillion, and Year-on-Year Change, October 2019 & October 2020
  • Share of Mobile Shopping Transaction Value, in % of Total Online Sales, October 2019 & October 2020
  • Online Shopping Sales Value, by Selected Product Categories, in KRW trillion, and Y-o-Y Change, in %, October 2019 & October 2020

3.4. Singapore


  • B2C E-Commerce Market Overview, February 2021
  • B2C E-Commerce Market Value, in SGD billion, 2019 & 2020e & 2024f
  • Top 10 E-Commerce Websites of Singapore, by Number of Website Visits, AppStore/PlayStore Rank, Number of Followers on Social Media Platforms, and Number of Employees, Q3 2020
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f

4. Emerging Markets 

4.1. India


  • B2C E-Commerce Market Overview, February 2021
  • B2C E-Commerce Market Value in India, in INR trillion, 2016 & 2020e & 2024f 
  • Breakdown of Consumer Buying Intentions Between Online and In-store shopping, by Selected Product Category, in % of Respondents, December 2020

4.2. Indonesia


  • B2C E-Commerce Market Overview, February 2021
  • B2C E-Commerce Transaction Value, in IDR trillion, 2017, 2018 & 2020e
  • E-Money Sales Value and Volume, in IDR trillion, in billions, 2019 & January - November 2020
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f
  • E-Commerce Gross Merchandise Value, in USD billion, 2019 - 2020e & 2025f 
  • Number of Sessions Performed on Financial Apps, in billions, June 2019 & June 2020
  • Share of Preferred Payment Method For Shopping Online, in % Respondents, May 2020
  • Top 10 E-Commerce Websites of Indonesia, by Number of Website Visits, AppStore/PlayStore Rank, Number of Followers on Social Media Platforms, and Number of Employees, Q3 2020
  • Share of E-Wallets Usage, in % of Respondents, Q2 2020

4.3. Vietnam


  • B2C E-Commerce Market Overview, February 2021
  • Value of B2C E-Commerce, in VND trillion, and Year-on-Year Change, in %, 2019 - 2024f
  • Top 10 E-Commerce Websites of Vietnam, by Number of Website Visits, AppStore/PlayStore Rank, and Number of Followers on Social Media Platforms, Q3 2020 
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f

4.4. Malaysia


  • B2C E-Commerce Market Overview, February 2021
  • B2C E-Commerce Market Value, in USD billion, 2020e & 2025f
  • Value of B2C E-Commerce, in MYR billion, 2019 - 2024f
  • Top 10 E-Commerce Websites of Malaysia, by Number of Website Visits, AppStore/PlayStore Rank, Number of Followers on Social Media Platforms, and Number of Employees, Q3 2020 
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f
  • Share of Transactions and Share of Transactions Value, by Payment Instrument, in % of Total Transactions, 2019 & 2024f

4.5. Thailand


  • B2C E-Commerce Market Overview, February 2021
  • E-Commerce Value, in EUR billion, 2019 - 2020e        
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f
  • Top 10 E-Commerce Websites of Thailand, by Number of Website Visits, AppStore/PlayStore Rank, and Number of Followers on Social Media Platforms, Q3 2020

4.6. The Philippines


  • B2C E-Commerce Market Overview, February 2021
  • Internet Economy Market Size, in USD billion, by Categories, incl. E-Commerce, Online Media, Online Travel, Transport & Food, 2015, 2019, 2020e & 2025f
  • Top 10 E-Commerce Websites of The Philippines, by Number of Website Visits, AppStore/PlayStore Rank, and Number of Followers on Social Media Platforms, Q3 2020

Samples

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Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Alibaba Group Holding Ltd
  • Amazon.com Inc
  • Flipkart Online Services Pvt Ltd
  • IndiaMart
  • JD.com Inc
  • Lazada Group
  • Pinduoduo Inc
  • Rakuten Inc
  • Shopee