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Stepping Up as Operations Manager: Overseeing the Day-to-Day During a Pandemic - Webinar (Recorded)

  • Webinar

  • 60 Minutes
  • March 2021
  • NetZealous LLC
  • ID: 5241628
Overview:

Join us for our dynamic program where we’ll address key strategies for operations professionals during this unique, challenging time. Get the tools you need for streamlining processes and managing teams to minimize expenses while enhancing effectiveness. Our topic expert, Michelle Coussens, will discuss;
  • Planning: Identify proven planning practices essential to operational effectiveness
  • Management: Define the management roles for streamlining processes ? procedures
  • Forecasting: Essential forecasting, planning & analysis means to measure success
  • Quality: Quality assurance systems & best practices used by successful operations managers
  • Improvement: Addressing continuous process improvement for cost-effectiveness

Why you should Attend:

The role of Operations Manager is crucial to the success of an organization. It requires a unique set of skills to identify and apply strategies to boost ROI and save the company money, while also managing key systems, resources, and the people responsible for output. How can you be most effective in this position, particularly during a pandemic?

Areas Covered in the Session:

Operations Management-Key Roles, Responsibilities, and Relationships During and Beyond COVID:
  • Define the function of the operations manager: recognize typical roles and responsibilities
  • Variations in responsibilities and focus of the operations manager in various industries
  • Recognize key planning, execution, and accountability responsibilities in relation to higher levels, as well as other departments and stakeholders.

Operational Processes: Tactics for Effective Planning & Execution
  • Best practices to plan, build and manage company operations
  • How to develop processes initiatives and programs to introduce
  • Keys to sustaining competitive operations within the organization
  • Overcome common obstacles in operations when managing systems and people

Operations Structures & Strategies: Accurate Forecasting & Analysis During an Uncertain Time
  • Keys to developing an operations strategy for your business
  • Forecasting models & analytical techniques: Effective processes & strong ROI
  • Fresh approach to creating effective business plans to reach your goals

Operational Improvement: Quality Control Strategies for Success Despite Current Challenges
  • Implementing quality and lean operations practices that work with your strategy
  • Using key performance indicators to monitor and measure efficiency and effectiveness
  • Identifying continuous improvement protocols for ongoing progression

Speaker

Michelle Coussens is a frequently sought out speaker for numerous types of organizations who is resourceful, resilient, and relentless with demonstrated success in building new programs, driving short-term efficiencies, and improving long-term effectiveness all through innovation, rigor, and courageous leadership. She has experience with a variety of industries, as well as in consulting, education, and not-for-profit organizations.

Who Should Attend

  • Operation Managers
  • Business Line Managers
  • Site Managers
  • Program Managers
  • Office Managers, and Small Business Owners