The global market for Smart Hospitality was valued at US$52.8 Billion in 2024 and is projected to reach US$171.6 Billion by 2030, growing at a CAGR of 21.7% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions. The report includes the most recent global tariff developments and how they impact the Smart Hospitality market.
Segments: Type (Software, Services); Hotel Type (Business Hotels, Heritage & Boutique Hotels, Resorts & Spas, Other Hotel Types).
Geographic Regions/Countries: World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.
The analysts continuously track trade developments worldwide, drawing insights from leading global economists and over 200 industry and policy institutions, including think tanks, trade organizations, and national economic advisory bodies. This intelligence is integrated into forecasting models to provide timely, data-driven analysis of emerging risks and opportunities.
Global Smart Hospitality Market - Key Trends and Drivers Summarized
How Is Smart Hospitality Enhancing Guest Experiences?
Smart hospitality solutions leverage IoT, AI, and big data to create personalized, efficient, and seamless experiences for hotel guests and staff. These technologies include smart room controls, virtual assistants, mobile check-ins, and AI-driven service automation, offering enhanced convenience, safety, and tailored services. From luxury hotels to budget accommodations, smart hospitality solutions enable real-time room management, energy efficiency, and personalized services, transforming the traditional guest experience into a more digital and connected one. As the hospitality industry seeks to meet evolving guest expectations, smart solutions are becoming a key driver of competitiveness and customer satisfaction.What Are the Key Segments in the Smart Hospitality Market?
Major technologies include IoT, AI, and mobile apps, with IoT holding the largest share due to its ability to connect and automate hotel devices and systems. Applications cover guest experience management, energy management, safety and security, and hotel operations, with guest experience management representing a significant segment as hotels focus on delivering personalized services and seamless interactions. End-users include luxury hotels, budget hotels, and resorts, with luxury hotels leading the market as they adopt advanced technologies to enhance guest experiences and optimize operations.How Are Smart Technologies Being Used in the Hospitality Sector?
In luxury hotels, IoT-enabled smart rooms offer features like automated lighting, climate control, and personalized entertainment, providing guests with a tailored stay experience. AI-powered virtual assistants are used to respond to guest inquiries, manage room service orders, and provide local recommendations, improving service efficiency and guest satisfaction. Mobile apps allow guests to perform self-check-ins, access rooms via digital keys, and manage reservations, supporting a contactless and streamlined process. Energy management systems use sensors and data analytics to optimize energy consumption in guest rooms and common areas, contributing to sustainability and cost savings. Additionally, real-time analytics platforms are used to monitor guest preferences, enabling hotels to customize services and enhance loyalty programs.What Factors Are Driving the Growth in the Smart Hospitality Market?
The growth in the Smart Hospitality market is driven by several factors, including the increasing demand for personalized and seamless guest experiences in the hospitality sector. The rise of digital transformation initiatives has accelerated the adoption of IoT, AI, and mobile technologies to enhance guest services and operational efficiency. Advancements in AI-driven service automation and virtual assistants have improved service delivery and guest engagement, supporting wider applications across different hotel types. The growing focus on energy efficiency, safety, and sustainability has further fueled the demand for smart hospitality solutions. Additionally, changing guest preferences, such as the desire for contactless services and digital conveniences, have contributed to market expansion as hotels invest in innovative technologies to remain competitive.Report Scope
The report analyzes the Smart Hospitality market, presented in terms of units. The analysis covers the key segments and geographic regions outlined below.Segments: Type (Software, Services); Hotel Type (Business Hotels, Heritage & Boutique Hotels, Resorts & Spas, Other Hotel Types).
Geographic Regions/Countries: World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.
Key Insights:
- Market Growth: Understand the significant growth trajectory of the Software segment, which is expected to reach US$101.3 Billion by 2030 with a CAGR of a 20.3%. The Services segment is also set to grow at 23.9% CAGR over the analysis period.
- Regional Analysis: Gain insights into the U.S. market, valued at $15.3 Billion in 2024, and China, forecasted to grow at an impressive 21.0% CAGR to reach $26.4 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.
Why You Should Buy This Report:
- Detailed Market Analysis: Access a thorough analysis of the Global Smart Hospitality Market, covering all major geographic regions and market segments.
- Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
- Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Smart Hospitality Market.
- Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.
Key Questions Answered:
- How is the Global Smart Hospitality Market expected to evolve by 2030?
- What are the main drivers and restraints affecting the market?
- Which market segments will grow the most over the forecast period?
- How will market shares for different regions and segments change by 2030?
- Who are the leading players in the market, and what are their prospects?
Report Features:
- Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
- In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
- Company Profiles: Coverage of players such as Blazon Hotels, BuildingIQ, Cisco, Cloudbeds, Control4Corporation and more.
- Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.
Some of the 33 companies featured in this Smart Hospitality market report include:
- Blazon Hotels
- BuildingIQ
- Cisco
- Cloudbeds
- Control4Corporation
- Frontdesk
- Guestline
- Honeywell International Inc.
- Huawei Technologies Co. Ltd.
- IBM Corporation
- Infor
- Johnson Controls
- NEC Corporation
- Oracle
- Qualsoft Systems Pvt. Ltd.
- Samsung
- Schneider Electric
- Siemens
- Winhotel Solution SL
- WiSuite
Tariff Impact Analysis: Key Insights for 2025
Global tariff negotiations across 180+ countries are reshaping supply chains, costs, and competitiveness. This report reflects the latest developments as of April 2025 and incorporates forward-looking insights into the market outlook.The analysts continuously track trade developments worldwide, drawing insights from leading global economists and over 200 industry and policy institutions, including think tanks, trade organizations, and national economic advisory bodies. This intelligence is integrated into forecasting models to provide timely, data-driven analysis of emerging risks and opportunities.
What’s Included in This Edition:
- Tariff-adjusted market forecasts by region and segment
- Analysis of cost and supply chain implications by sourcing and trade exposure
- Strategic insights into geographic shifts
Buyers receive a free July 2025 update with:
- Finalized tariff impacts and new trade agreement effects
- Updated projections reflecting global sourcing and cost shifts
- Expanded country-specific coverage across the industry
Table of Contents
I. METHODOLOGYII. EXECUTIVE SUMMARY2. FOCUS ON SELECT PLAYERSIII. MARKET ANALYSISIV. COMPETITION
1. MARKET OVERVIEW
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
UNITED STATES
CANADA
JAPAN
CHINA
EUROPE
FRANCE
GERMANY
ITALY
UNITED KINGDOM
REST OF EUROPE
ASIA-PACIFIC
REST OF WORLD
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Blazon Hotels
- BuildingIQ
- Cisco
- Cloudbeds
- Control4Corporation
- Frontdesk
- Guestline
- Honeywell International Inc.
- Huawei Technologies Co. Ltd.
- IBM Corporation
- Infor
- Johnson Controls
- NEC Corporation
- Oracle
- Qualsoft Systems Pvt. Ltd.
- Samsung
- Schneider Electric
- Siemens
- Winhotel Solution SL
- WiSuite
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 89 |
| Published | April 2025 |
| Forecast Period | 2024 - 2030 |
| Estimated Market Value ( USD | $ 52.8 Billion |
| Forecasted Market Value ( USD | $ 171.6 Billion |
| Compound Annual Growth Rate | 21.7% |
| Regions Covered | Global |
